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Mac Systems
Problem
The local and remote
mouse pointers do not
sync.
When I log in to the switch
with my Safari browser, it
hangs when I use the
Snapshot feature.
The Log Server
Problem
The Log Server program
does not run.
There are two USB I/O settings for the Mac: Mac 1, and
Mac 2 (see Customization, page 73). In general, Mac 1
works with older operating system versions, whereas
Mac 2 works with the newer ones. In some cases,
however, the reverse is true. If you experience pointer
sync problems, try selecting the other mode.
Force close Safari, then reopen it. Don't use the
Snapshot feature in the future.
To use the Snapshot feature with Safari, upgrade to Mac
OS 10.4.11 and Safari 3.0.4.
The Log Server requires the Microsoft Jet OLEDB 4.0
driver in order to access the database.
This driver is automatically installed with Windows ME,
2000 and XP.
For Windows 98 or NT, you will have to go to the
Microsoft download site:
http://www.microsoft.com/data/download.htm
to retrieve the driver file:
MDAC 2.7 RTM Refresh (2.70.9001.0)
Since this driver is used in Windows Office Suite, an
alternate method of obtaining it is to install Windows
Office Suite. Once the driver file or Suite has been
installed, the Log Server will run.
Resolution
Resolution
Appendix
159
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