Page 1 RCM416VA / RCM432VA / RCM464VA / RCM416A / RCM816A RCM Series of KVM over IP Switch User Manual...
Page 2 RCM Series of KVM Over IP Switch User Manual Compliance Statements FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: Battery Safety Notice
RCM Series of KVM Over IP Switch User Manual Industry Canada Statement This Class A digital apparatus complies with Canadian ICES-003. HDMI Trademark Statement The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Page 4: User Information
RCM Series of KVM Over IP Switch User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811...
Page 5: Product Information
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Page 6: Package Contents
Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer. The standard RCM Series of KVM over IP Switch package consists of: 1 RCM Series of KVM over IP Switch (RCM416VA / RCM432VA /...
Page 7: Table Of Contents
RCM Series of KVM Over IP Switch User Manual Content Compliance Statements ........ii Battery Safety Notice.
Page 8 RCM Series of KVM Over IP Switch User Manual Before You Begin ......... . . 15 Stacking and Rack Mount .
Page 9 RCM Series of KVM Over IP Switch User Manual The Local Console GUI Main Page ......54 Mounting Virtual Media Locally .
Page 10 RCM Series of KVM Over IP Switch User Manual Port Access Chapter 6. Overview..........101 Browser GUI .
Page 11 RCM Series of KVM Over IP Switch User Manual AP GUI ..........139 Users .
Page 12 RCM Series of KVM Over IP Switch User Manual Date/Time ..........188 Time Zone .
Page 13 RCM Series of KVM Over IP Switch User Manual The Port Toolbar ......... . 218 The Toolbar Icons .
Page 14 RCM Series of KVM Over IP Switch User Manual The WinClient ActiveX Viewer and the WinClient AP ... 258 The Java Applet and Java Client AP ......259 Sun Systems .
Page 15 Java Client Viewer / Java Client AP ......294 ATEN Standard Warranty Policy....... 295...
Page 16: About This Manual
RCM Series of KVM Over IP Switch User Manual About This Manual This manual is provided to help you get the most out of your RCM Series of KVM over IP Switch. It covers all aspects of the device, including installation,...
Page 17 Chapter 9, Log, explains how to view, clear and export event log information, and how to set up event notification for the RCM Series of KVM over IP Switch. Chapter 10, Maintenance, explains how to upgrade the RCM Series of KVM over IP Switch firmware, as well as the firmware of the KVM Adapter Cables used to connect its ports to the installed devices.
Page 18: Conventions
Terminology Throughout the manual, the terms Local and Remote are used in regard to the operators and equipment deployed in a RCM Series of KVM over IP Switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others: ...
Page 19: Chapter 1. Introduction
IP access for users to monitor and access their entire data center over a network. The RCM series offers superior FHD video resolution up to 1920 x 1200, virtual media transmissions at double speed, FIPS 140-2 with level 1 security standards by using an embedded FIPS 140-2 certified OpenSSL cryptographic module.
Page 20 Remote Remote The RCM series is compatible with ATEN’s KVM over IP Console Station – the KA82 series. The KA82 series is a standalone console that replaces PC or NB, enabling users to remotely access, monitor and control all servers connected to multiple ATEN’s RCM series with impenetrable security against...
Page 21: Features
 Supports RCMMS for customizable Panel Array for operators to monitor all machines simultaneously  Supports ATEN Access Control Box for on-site enabling / disabling of remote control privilege*  OSD title bar notification – instantly notifies users upon urgent events* ...
Page 22: Management
RCM Series of KVM Over IP Switch User Manual Management  Simultaneously shares one local console and eight independent connection(s) to the attached servers  Integration with ATEN CCVSR Video Session Recording Software  Supports 64 user accounts and up to 32 users can be logged in at the same time for control and management ...
Page 23: Security
Chapter 1. Introduction  Supports web-friendly KVM-over-IP access with HTML5 WebClient viewer – users can remotely access all the connected servers and PCs without Java or browser plug-in installation  Users can launch multiple virtual remote desktop sessions to control multiple servers during the same login ...
Page 24: Virtual Remote Desktop
RCM Series of KVM Over IP Switch User Manual Virtual Remote Desktop  Video quality such as monochrome color depth, threshold and noise settings, bandwidth increment / reduction can be adjusted for optimizing data transfer speed  Mouse DynaSync™ – automatically synchronizes the local and remote mouse movements ...
Page 25: System Requirements
Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log in to the switch with from remote locations over the Internet (see Terminology, page xviii). The following equipment must be installed on these computers: ...
Page 26: Kvm Adapter Cables
RCM Series of KVM Over IP Switch User Manual KVM Adapter Cables  Cat 5e (or higher) cable is required to connect the RCM Series of KVM Over IP Switch to the KVM Adapter Cables (see page 21).  The following KVM Adapter Cables are required for use with the RCM...
Page 27: Operating Systems
Novell Netware 5.0 or later OS 9 or later* 6.2 or later Browsers Supported browsers for users that log into the RCM Series of KVM Over IP Switch include the following: Browser Version 8 or later Chrome 8.0 or later...
Page 28: Components
Components Opening The Front Cover To access the RCM Series of KVM Over IP Switch’s front ports, simply press the ATEN logo at the front of the unit, as indicated below. Note: To avoid unnecessary wear and tear, make sure to close the unit’s front cover when its front ports are not in use.
Page 29: Rcm416A / Rcm816A Front View
Chapter 1. Introduction RCM416A / RCM816A Front View RCM464VA Front View RCM416VA Rear View 13 11...
Page 30: Rcm432Va Rear View
RCM Series of KVM Over IP Switch User Manual RCM432VA Rear View 13 11 RCM416A / RCM816A Rear View 13 11 RCM464VA Rear View 13 11...
Page 31 Chapter 1. Introduction Component Description power LED(s) Lights Green when the unit is powered on and indicates which of the two power sources are available. port LEDs The port LEDs provide status information about their corresponding KVM Ports.  GREEN: The computer attached to the port is Online. ...
Page 32 RCM Series of KVM Over IP Switch User Manual Component Description  port switching Press PORT DOWN to manually switch from the current port buttons to the previous port on the installation.  Press PORT UP to manually switch from the current port to the next port on the installation.
Page 33: Chapter 2. Hardware Setup
Overview For convenience and flexibility that allows USB interfaces, as well as multiple platforms, the RCM Series of KVM Over IP Switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (see Adapter Cable Connection Diagram, page 24 for details).
Page 34: Stacking And Rack Mount
RCM Series of KVM Over IP Switch User Manual Stacking and Rack Mount The RCM Series of KVM Over IP Switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method.
Page 35: Rcm416Va / Rcm432Va / Rcm464Va / Rcm416A / Rcm816A Rack Mounting
Chapter 2. Hardware Setup RCM416VA / RCM432VA / RCM464VA / RCM416A / RCM816A Rack Mounting The RCM416VA / RCM432VA / RCM416A / RCM816A can be mounted in a 19" (1U) rack and the RCM464VA can be mounted in a 19” (2U) rack. The mounting brackets screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
Page 36 RCM Series of KVM Over IP Switch User Manual 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Page 37: Rack Mount - Rear
Chapter 2. Hardware Setup Rack Mount - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 5 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
Page 38 RCM Series of KVM Over IP Switch User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack.
Page 39: Rcm416Va / Rcm432Va / Rcm464Va/ Rcm416A / Rcm816A Single-Stage Installation
Note:  The distance between the RCM Series of KVM Over IP Switch and the KVM adapter must not exceed the maximum distance specified for the KVM adapter you are using.
Page 40  When using both power sockets, either of the power switches can be used to power on the unit, or turn on both power switches for power redundancy. 10. Power on the RCM Series of KVM Over IP Switch, and then power on the computers, displays, and the other connected devices.
Page 41: Single-Stage Installation Diagram
Chapter 2. Hardware Setup Single-Stage Installation Diagram Network Console Laptop Station Remote User Ethernet RCM432VA (Rear) Power Power Cat 5e/6 RS-232 VGA / HDMI KVM Adaptor Power Cords Modem Monitors Keyboard / Mouse Local User PC x 32 Serial Console Device (Router, Switch)
Page 42: Adapter Cable Connection Diagram
RCM Series of KVM Over IP Switch User Manual Adapter Cable Connection Diagram KA7120 KA7177 KA7170 KA7130 KA7140 KA7176 KA7175...
Page 43: Adapter Cable Connection Diagram Cont
Chapter 2. Hardware Setup Adapter Cable Connection Diagram cont. KA7168 KA7178 KA7188...
Page 44: Channel Forwarding
RCM Series of KVM Over IP Switch User Manual Channel Forwarding These RCM Series of KVM Over IP Switches can utilize KA7178 adapters to connect a server to two KVM switches to provide Channel Forwarding with redundancy. Channel Forwarding adds up to 8 additional remote connections to the server and redundancy in case a switch goes off-line.
Page 45: Configure Channel Forwarding
Chapter 2. Hardware Setup Configure Channel Forwarding To set up Channel Forwarding, do the following: 1. Click the Maintenance tab. 2. Select Terminal on the menu bar. 3. Use the command line to configure Channel Forwarding on the primary and secondary KVM switch: To enable Channel Forwarding on the primary switch, type: setvchannelmode 1 To set the primary switches' IP address, on the secondary switch, type:...
Page 46: Pdu Installation
Note: The PDU GUI shown in the example is the PE9216r. See Supported Power Distribution Units, page 293, for a list of other PDUs. To set up a PDU in conjunction with compatible RCM Series of KVM Over IP Switch, refer to the images below and do the following: 1.
Page 47 4. Next, connect the PDU (Console PON IN) directly to the KVM over IP switch (PON). 5. Following this, using the RCM Series of KVM Over IP Switch GUI, browse to Device Management, then to ANMS. In Authentication, uncheck CC Management.
Page 48 RCM Series of KVM Over IP Switch User Manual The power outlet permission will then be assigned to the port you selected, as shown below.
Page 49: Hot Plugging
Chapter 2. Hardware Setup Hot Plugging RCM Series of KVM Over IP Switches support hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down.
Page 50: Port Id Numbering
RCM Series of KVM Over IP Switch User Manual Port ID Numbering Each server on the installation is assigned a unique Port ID. Its Port ID is a one or two segment number that is determined as follows:  A server attached to a First Stage unit has a one segment Port ID (from 1–...
Page 51: Chapter 3. Super Administrator Setup
First Time Setup Once the RCM Series of KVM Over IP Switch has been cabled up, the Super Administrator needs to set the unit up for user operation. This involves setting the network parameters, and changing the default Super Administrator login.
Page 52 KVM over IP User Manual After you successfully log in, the Local Console Main Page appears:...
Page 53: Network Setup
Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 164.
Page 54: Changing The Super Administrator Login
KVM over IP User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click the User Management tab. The User Management page has a list of Users and Groups in the Sidebar on the left.
Page 55 Chapter 3. Super Administrator Setup 2. Click administrator in the left panel. The User Information page appears: 3. Change the Username and Password to something unique. 4. Enter the password again in the Confirm Password field to confirm it is correct.
Page 56: Moving On
Windows Client AP; and the stand-alone Java Client AP. Choose the approach that suits you best. Note: Firmware Upgrade Maintenance cannot be performed from the local console. You must log in remotely with one of the RCM Series of KVM Over IP Switch’s other GUI utilities for this operation.
Page 57: Chapter 4 Logging In
Chapter 4 Logging In Overview RCM Series of KVM Over IP Switches can be accessed from a local console; an Internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the RCM Series of KVM Over IP Switch’s authentication procedure requires you to submit a valid username and...
Page 58: Browser Login
KVM over IP User Manual Browser Login RCM Series of KVM Over IP Switches can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
Page 59: Windows Client Ap Login
(although you initially download the Windows AP Client program from the browser page – see Chapter 11, Download). To connect to the RCM Series of KVM Over IP Switch, go to the location on your hard disk that you downloaded the Windows AP Client program to, and double-click its icon (WinClient.exe) to bring up the Windows Client...
Page 60: The Windows Client Ap Connection Screen
Server List window. Server This area is used when you want to connect to a RCM Series of KVM Over IP Switch at a remote location. You can drop down the IP list box and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field.
Page 61: Connecting - Windows Client Ap
Chapter 4. Logging In Connecting – Windows Client AP To connect to a RCM Series of KVM Over IP Switch do the following: 1. From the Server List box, double-click the device that you wish to connect to. – Or –...
Page 62: The File Menu
KVM over IP User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
Page 63: Java Client Ap Login
Java AP Client program from the browser page – see Chapter 11, Download). To connect to the RCM Series of KVM Over IP Switch, go to the location on your hard disk that you downloaded the Java AP Client program to, and double-click its icon (JavaClient.jar) to bring up the Java Client Connection...
Page 64: The Java Client Ap Connection Screen
Server List window. Server This area is used when you want to connect to a RCM Series of KVM Over IP Switch at a remote location. You can drop down the IP list box and select an address from the list. If the address you want isn't listed, you can key in the target IP address in the IP field, and its port number in the Port field.
Page 65: Connecting - Java Client Ap
Chapter 4. Logging In Connecting – Java Client AP To connect to a RCM Series of KVM Over IP Switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or –...
Page 66 KVM over IP User Manual This Page Intentionally Left Blank...
Page 67: Chapter 5. The User Interface
The User Interface Overview Once you have successfully logged in, the RCM Series of KVM Over IP Switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
Page 68: Page Components
The web page screen components are described in the table, below: Item Description Tab Bar The tab bar contains the RCM Series of KVM Over IP Switch’s main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
Page 69: The Tab Bar
Icon Function Click this icon to brings up a panel with information about the RCM Series of KVM Over IP Switch firmware version. Click this icon to log out and end your RCM Series of KVM Over IP Switch session.
Page 70: The Ap Gui Main Page
KVM over IP User Manual The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 39), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
Page 71 Chapter 5. The User Interface 5. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P Opens the Port Access page. Ctrl + U Opens the User Management page. Ctrl + D Opens the Device Management page.
Page 72: The Local Console Gui Main Page
KVM over IP User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page: The major difference is that the Local Console Main Page doesn’t have a tab for Download.
Page 73: Mounting Virtual Media Locally
Chapter 5. The User Interface Mounting Virtual Media Locally Local console supports virtual media mounting. To mount a virtual media, do the following: 1. Plug the USB flash drive into the target server locally. 2. On your local console, right-click the server in the sidebar and click Mount, as illustrated below.
Page 74: The Control Panel
Note: 1. The bus and user information in the center of the row only displays if it has been enabled. See Bus Info, page 91 for details. 2. See Multiuser Operation, page 225 for further information regarding the RCM Series of KVM Over IP Switch’s bus assignments.
Page 75 Chapter 5. The User Interface  Right click anywhere on the control panel will also bring up the menu- style version of the control panel toolbar. These functions are discussed in the sections that follow.  To move the Control Panel to a different location on the screen, click and hold your mouse pointer on the second row, then drag the Control Panel to a desired location.
Page 76: Winclient Control Panel Functions
Under an accessed port, click to invoke Panel Array Mode (see Panel Array Mode, page 223). The RCM Series of KVM Over IP Switch automatically switches among the ports that were selected for Auto Scanning with the Filter function (see Filter, page 105). This allows you to monitor their activity without having to switch among them manually.
Page 77 Chapter 5. The User Interface Click to toggle Automatic or Manual mouse sync. √  When the selection is Automatic, a green appears on the icon.  When the selection is Manual, a red X appears on the icon. See Mouse DynaSync Mode, page 88 for a complete explanation of this feature.
Page 78: Macros
KVM over IP User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
Page 79 An explanation of the Hotkey actions is given in the table below: Action Explanation Exit Remote Breaks the connection to the RCM Series of KVM Over IP Switch Location and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel. The default keys are F2, F3, F4.
Page 80: User Macros
KVM over IP User Manual User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
Page 81 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Record. ...
Page 82 KVM over IP User Manual Chinese character obtained via keyboard switching is not recorded. 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
Page 83 Chapter 5. The User Interface After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 59).
Page 84: System Macros
KVM over IP User Manual Note: 1. Information about the Search function is given on page 66. 2. User Macros are stored on the Local Client computer of each user. Therefore, there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them ...
Page 85 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Pause again. ...
Page 86 KVM over IP User Manual 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
Page 87: Video Settings
Chapter 5. The User Interface Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto Sync, and slide the Performance bar setting.
Page 88 KVM over IP User Manual Advanced Video Settings The meanings of the video adjustment options are given in the table below: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the...
Page 89 Depending on the network bandwidth, a high value may adversely effect response time. Enable Refresh The RCM Series of KVM Over IP Switch can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen.
Page 90: Bandwidth Considerations
KVM over IP User Manual Options Usage Color Depth This setting determines the richness of the video display by adjusting Control the amount of color information. Preset / Using the Preset and Custom buttons allow you to set and save Custom custom video settings, and revert back to default video settings.
Page 91: Network Bandwidth Information For Kvm Sessions
Chapter 5. The User Interface Network Bandwidth Information for KVM Sessions For network bandwidth management, under ideal circumstances, a KVM session of a full-screen video display at 1920x1080 @60Hz will take up approximately 64Mbps. However, since the network environment of each station/session varies, the aforementioned information proposes what is ideal but does not warrant the smoothness/quality for each session.
Page 92: Gamma Adjustment
KVM over IP User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box.  Under Advanced configuration, there are ten preset and four user-defined levels to choose from.
Page 93: The Message Board
Chapter 5. The User Interface The Message Board The RCM Series of KVM Over IP Switch supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with...
Page 94: Message Display Panel
KVM over IP User Manual Show/Hide User List. When you Hide the User List, the User List panel closes. The button is shadowed when the User List is open. Message Pop-up. A checkbox is available to enable / disable message pop-up when a message is received.
Page 95 Chapter 5. The User Interface...
Page 96: Virtual Media
KVM over IP User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user’s system to appear and act as if it were installed on the remote server. The Virtual Media icon changes depending on the status of the virtual media function, as shown in the table below: Icon...
Page 97 Chapter 5. The User Interface Depending on your selection, additional dialog boxes appear to enable you to select the drive, ISO file, folder, or removable disk you desire. See Virtual Media Support, page 294 for a list of supported virtual media types, and details about mounting them.
Page 98: Mounting Virtual Media - Drag And Drop
KVM over IP User Manual 6. To remove an entry from the list, select it and click Remove. 7. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote server, where they show up as drives, files, folders, etc.
Page 99 Chapter 5. The User Interface 2. Open an Explorer window on the local computer and select the media source you want to mount, then hold a left-click with the mouse to drag and drop the virtual media source to the remote view window, as shown below: ...
Page 100 KVM over IP User Manual 4. The virtual media devices that you have dragged and dropped are redirected to the remote server, where they show up as drives, files, folders, etc. on the remote server’s file system. Note: If a redirected device cannot be written to, it appears in gray. Once mounted, you can treat the virtual media as if they really existed on the remote server –...
Page 101: Zoom
Chapter 5. The User Interface Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
Page 102: The On-Screen Keyboard
KVM over IP User Manual The On-Screen Keyboard The RCM Series of KVM Over IP Switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to...
Page 103: Selecting Platforms
Chapter 5. The User Interface Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list.
Page 104: Mouse Pointer Type
KVM over IP User Manual Mouse Pointer Type RCM Series of KVM Over IP Switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
Page 105: Extended Displays
Chapter 5. The User Interface Extended Displays The Extended Displays icon provides the ability to view the screens in an extended display setup. When you click the icon, the Display Panel window appears with the extended screens, as shown here: The size and number of screens in the Display Panel window depends on how the setup is configured.
Page 106: Mouse Dynasync Mode
KVM over IP User Manual Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Page 107: Mac And Linux Considerations
Chapter 5. The User Interface Mac and Linux Considerations  For Mac OS versions 10.4.11 or later, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the →...
Page 108: Control Panel Configuration
KVM over IP User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
Page 109 Control Panel as follows: Bus No./Total Users. (See the Control Panel diagram on page 56 for an example.) Snapshot These settings let the user configure the RCM Series of KVM Over IP Switch’s screen capture parameters (see the Snapshot description under The Control Panel, page 56): ...
Page 110 KVM over IP User Manual Item Description Window Title You may choose the information you wish to be displayed on the window title. The available options include the following:  Port Name  Port Name/Resolution/Frame Rate/Bandwidth  Device Name (IP)/Port Name ...
Page 111: The Java Control Panel
Chapter 5. The User Interface The Java Control Panel The Java Client Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are:  In the Macros dialog box, Toggle Mouse Display is not available. ...
Page 112: The Web Client Control Panel
KVM over IP User Manual The Web Client Control Panel The Web Client control panel is a simpler version of the WinClient control panel as shown below: Note: The OSD Hotkey is no supported under WebClient, see User Preferences, page 120 for more information. Functions Icon Function...
Page 113: Web Client Video Settings
Chapter 5. The User Interface Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is selected (Refer to Web Client Mouse Pointer Type, page 96 for more information). Click for a menu of mouse sync modes (Refer to Web Client Mouse Sync Mode, page 99 for a complete explanation of this feature).
Page 114: Web Client On-Screen Keyboard
Click this icon to bring up the on-screen English keyboard: Web Client Mouse Pointer Type RCM Series of KVM Over IP Switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the...
Page 115: Virtual Media
Chapter 5. The User Interface Note: 1. Available options will depend on the browser. For example, Internet Explorer has Dual and Crosshairs types while Chrome has Dual, Crosshairs and Single Cursor. 2. The icon on the Control Panel changes to match your pointer choice. Virtual Media To set up a Virtual Media device, do the following: 1.
Page 116: Adding Virtual Media Via Internet Explorer
KVM over IP User Manual 2. Simply drag and drop the selected file into the Virtual Media Control dialog box, and click Mount. 3. To end the redirection, click on the Virtual Media icon and all mounted devices are automatically unmounted. Adding Virtual Media via Internet Explorer To set up a Virtual Media device using Internet Explorer, do the following: 1.
Page 117: Web Client Mouse Sync Mode
Chapter 5. The User Interface Web Client Mouse Sync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Page 118: Mac And Linux Considerations
KVM over IP User Manual Mac and Linux Considerations  For Mac OS versions 10.4.11 or later, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. ...
Page 119: Chapter 6 Port Access
Chapter 6 Port Access Overview When you log in to the switch, the Port Access page comes up with the RCM Series of KVM Over IP Switch’s KVM Connections page displayed. Browser GUI...
Page 120: Ap Gui
Sidebar at the left of the page. In addition to RCM Series of KVM Over IP device listings, if any Blade Servers have been deployed, they are listed separately below the KVM over IP devices.
Page 121: The Sidebar
Chapter 6. Port Access The Sidebar All KVM switches and Blade Servers – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: ...
Page 122: Scan
KVM over IP User Manual  Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off.  To access and operate a port, double-click its icon. Port operation details are discussed in Chapter 12, Port Operation. Note: 1.
Page 123: Filter
Chapter 6. Port Access Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the image, below: The meanings of the choices are explained in the following table: Choices...
Page 124: Sidebar Utilities
KVM over IP User Manual Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree. When you right-click an item, a list with various options pops up: Note: The screenshot shows an example of just one of the pop-ups that can appear.
Page 125: Port/Outlet Naming
Chapter 6. Port Access Port/Outlet Naming For convenience – especially in large installations with many devices, ports and outlets – administrators and users with port configuration permission, can give each port or outlet a name. To assign, modify or delete a name, do the following: 1.
Page 126 KVM over IP User Manual 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.
Page 127: Kvm Devices And Ports - Connections Page
Device Level When a RCM Series of KVM Over IP Switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
Page 128: Port Level
KVM over IP User Manual Port Level When a port is selected in the Sidebar, the Connections page changes to display the port connection and configuration options: The screen is divided into two major panels, as described in the sections that follow.
Page 129: Associated Links
Chapter 6. Port Access Associated Links The Associated Links panel displays ports that have been associated with the → currently selected port. Associations are configured on the Port Access Port → Configuration Associated Links page (see page 134 for details). Blade Servers –...
Page 130: Associating Ports
KVM over IP User Manual For IBM and Dell blade servers, the entire chassis gets associated with a port, and each blade in the chassis will appear in the tree as a child port of the associated port – as in port 08 in the screenshot at the right. For HP blade servers, associations are made on a blade by blade basis.
Page 131 Chapter 6. Port Access 2. Click Associate. 3. In the pop-up Associate Port window, select the blade server or individual blade that you want to associate with the selected port. 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree.
Page 132: Main Panel Blade View
KVM over IP User Manual Main Panel Blade View At the bottom of the Device View main panel is a button labeled Blade View. This is a button that toggles the main panel between the two views. Click it to bring up the main panel in Blade View: Blade View lists all of the blade servers and individual blades that are installed on the system, and the ports (if any) that they are associated with.
Page 133: Unassociating Ports
Chapter 6. Port Access Unassociating Ports To break the association between a port and a blade server or individual blade, select the association in the main panel and click Unassociate.
Page 134: History
KVM over IP User Manual History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double-clicking it. ...
Page 135: Favorites
Chapter 6. Port Access Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites, do the following:...
Page 136: Modifying A Favorite
KVM over IP User Manual 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.
Page 137 Chapter 6. Port Access procedure as the one described for port naming (see Port/Outlet Naming, page 107). – or – Select the Favorite in the main panel, then click Modify at the bottom of the main panel.
Page 138: User Preferences
KVM over IP User Manual User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
Page 139 Logout Timeout If there is no user input for the amount of time set with this function, the user is automatically logged out. A login is necessary before the RCM Series of KVM Over IP Switch can be accessed again. Toolbar Selects whether or not the Port Toolbar is enabled when a port is accessed (see The Port Toolbar, page 218 for details).
Page 140: Viewer Preference
KVM over IP User Manual 2. The local console’s User Preferences page additionally (and exclusively) provides the Beeper setting for users to turn the device’s beeper on (default) or off. Viewer Preference This section only appears in the browser version of the User Preferences page and is mainly concerned with the automatic viewer selection of the system.
Page 141: Sessions
Chapter 6. Port Access Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the RCM Series of KVM Over IP Switch, and provides information about each of their sessions.
Page 142: Access
KVM over IP User Manual Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users. Device Level Browser GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one shown below:...
Page 143: Port Level Browser Gui Interface
Chapter 6. Port Access 3. Select the port you want to receive the permissions. 4. Click Paste.  When you have finished making your configuration changes, click Save. Port Level Browser GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one shown below: The port access settings are explained in the following table: Name...
Page 144 KVM over IP User Manual Mount USB The Mount USB column is where permission to mount Virtual Media devices on remote servers is configured. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure.
Page 145: Device Level Ap Gui Interface
Chapter 6. Port Access Device Level AP GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 124), with the exception that there are filters at the top of the columns.
Page 146: Port Level Ap Gui Interface
KVM over IP User Manual Port Level AP GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 125), with the exception that there are filters at the top of the columns.
Page 147: Saving Changes
Chapter 6. Port Access Filter Description Mount All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list.
Page 148: Port Configuration
KVM over IP User Manual Port Configuration Device Level When a device is selected in the Sidebar, there are two items available under Port Configuration on the Port Properties page: Edit Port Properties and Occupy Timeout. The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy (see Access Mode, page 133).
Page 149 Chapter 6. Port Access Select a port in the list and then click a column (Access Mode, Port OS, OS Language) to open the drop-down menu and choose one of the options described in the table: Column Description Name Lists the name of each individual port under the switch. Access Defines how the port is to be accessed when multiple users have logged Mode...
Page 150: Port Level
KVM over IP User Manual Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below:  The Status panel provides information as to whether or not the port is online or offline;...
Page 151 Chapter 6. Port Access An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
Page 152: Associated Links
KVM over IP User Manual Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports (KA7140) from a single server to the switch.
Page 153: Multiple View
Chapter 6. Port Access Multiple View The Multiple View page is used to set up viewing of extended monitors for remote KVM sessions. Up to four displays from one computer can be connected to the KVM switch and viewed separately in a remote session. When the Multiple View page comes up, it looks similar to the one below: Setting up Extended Displays: 1.
Page 154 KVM over IP User Manual Next configure the KVM ports connected to the extended displays, by doing the following: 2. From the Extended Display page, click Add. 3. The Setup Extended Display Setting window appears with a list of the KVM ports.
Page 155 Chapter 6. Port Access Option Usage Port List Shows the KVM ports added for extended view. Up to four KVM ports can be added and all must be connected to the same computer. Number: Lists the order in which each KVM port will be shown in the Preview Window, from left to right.
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Page 157: Chapter 7. User Management
Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI AP GUI...
Page 158 KVM over IP User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.  Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
Page 159: Users
Chapter 7. User Management Users The RCM Series of KVM Over IP Switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
Page 160 KVM over IP User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Encryption, page 182. Password From 0 to 32 characters are allowed depending on the Account Policy settings.
Page 161 Over IP Switch with it, in addition to (or instead of) the browser access method.  Enabling SSH Client allows a user to log in and access the RCM Series of KVM Over IP Switch via an SSH session.  Enabling Telnet Client allows a user to log in and access the RCM Series of KVM Over IP Switch via a Telnet session.
Page 162 KVM over IP User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows:  Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
Page 163: Modifying User Accounts
Chapter 7. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.  The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
Page 164: Groups
KVM over IP User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
Page 165 Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
Page 166: Modifying Groups
KVM over IP User Manual Modifying Groups To modify a group, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2. In the Group notebook that comes up, make your changes, then click Save. Note: The Group page is discussed on page 146;...
Page 167: Users And Groups
Chapter 7. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 141 for details. Assigning Users to a Group To assign a user to a group from the User’s notebook, do the following: 1.
Page 168: Removing Users From A Group
KVM over IP User Manual Removing Users from a Group To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name and click Modify. 2.
Page 169: Assigning Users To A Group
Chapter 7. User Management Assigning Users to a Group To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
Page 170: Removing Users From A Group
KVM over IP User Manual Removing Users from a Group To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
Page 171: Device Assignment
Chapter 7. User Management Device Assignment When a user logs in to the RCM Series of KVM Over IP Switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access...
Page 172 KVM over IP User Manual 3. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
Page 173: Filters
Chapter 7. User Management 4. When you have finished making your choices, click Save. 5. In the confirmation popup that appears, click OK. Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.
Page 174: Assigning Device Permissions
KVM over IP User Manual Assigning Device Permissions To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
Page 175: Account Policy
Chapter 7. User Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
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Page 177: Chapter 8. Device Management
Chapter 8 Device Management KVM Devices Device Information The Device Management page opens with the top level RCM Series of KVM Over IP Switch selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI...
Page 178: General
KVM over IP User Manual General The General section of the Device Information page displays the name of the selected device, its firmware version, the FPGA (Field-Programmable-Gate- Array) and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version.
Page 179: Operating Mode
 If Force all to grayscale is enabled, the remote displays of all devices connected to the RCM Series of KVM Over IP Switch are changed to grayscale. This can speed up I/O transfer in low bandwidth situations.  If Enable Client AP Device List is enabled, the switch appears in the Server List when using the WinClient or Java Client AP (see Windows Client AP Login, page 41, and Java Client AP Login, page 45).
Page 180 Local Console Cascading is only compatible with the KA7170 adapter cable. Note: The cascaded RCM Series of KVM Over IP Switch can still be accessed directly via a Browser or AP login, in which case authentication and authorization is managed through its own User Management database.
Page 181 Chapter 8. Device Management Note: 1. On a KVM switch that is cascaded from the RCM Series of KVM Over IP Switch, only one port can perform a Keyboard/Mouse broadcast at a time. 2. For Mouse Broadcast, you and all the servers must be running the same OS;...
Page 182: Network
KVM over IP User Manual Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.
Page 183: Ip Installer
IP Installer utility. See IP Installer, page 265, for IP Installer details. Note: 1. If you select View Only, you will be able to see the RCM Series of KVM Over IP Switch in the IP Installer’s Device List, but you will not be able to change the IP address.
Page 184: Nic Settings
KVM over IP User Manual NIC Settings  Redundant NIC The RCM Series of KVM Over IP Switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1.
Page 185 Chapter 8. Device Management  IPv4 Settings  IP Address: IPv4 is the traditional method of specifying IP addresses. The RCM Series of KVM Over IP Switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. ...
Page 186: Network Transfer Rate
This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by setting the rate at which the RCM Series of KVM Over IP Switch transfers data between itself and the client computers. The range is from 4–99999 Kilobytes per second (KBps).
Page 187: Anms
Event Destination  SMTP Settings To have the RCM Series of KVM Over IP Switch email reports from the SMTP server to you, do the following: 1. Enable the Enable report from the following SMTP server, and key in either the IPv4 address, IPv6 address, or domain name of the SMTP server.
Page 188 The total cannot exceed 256 Bytes.  Log Server Important transactions that occur on the RCM Series of KVM Over IP Switch, such as logins and internal status messages, are kept in an automatically generated log file.
Page 189 Notification Settings page under the Log tab. See Log Notification Settings, page 199 for details.  Syslog Server To record all the events that take place on RCM Series of KVM Over IP Switches and write them to a Syslog server, do the following: 1. Check Enable.
Page 190: Authentication
IP fields. 4. Select the Authentication Type: PAP or CHAP. 5. In the Timeout field, set the time in seconds that the RCM Series of KVM Over IP Switch waits for a RADIUS server reply before it times...
Page 191 RCM Series of KVM Over IP Switch. In each case, the user’s access rights are the ones assigned that were assigned when the User of Group was created on the RCM Series of KVM Over IP Switch. (See Adding Users, page 141.) ...
Page 192: Cc Management Settings
 With MS Active Directory schema.  Without schema – Only the Usernames used on the RCM Series of KVM Over IP Switch are matched to the names on the LDAP / LDAPS server. User privileges are the same as the ones configured on the switch.
Page 193: Snmp Agent
Chapter 8. Device Management SNMP Agent The SNMP Agent allows you to configure most Device Management settings with a MIB browser using the MIB file downloaded from our website. The MIB file imports into the MIB browser to configure the following Device Management settings: Operating Mode: Mode, COM Settings;...
Page 194 KVM over IP User Manual 3. Select the Version. 4. Enter a Community Name. 5. Key in NMS IP/Host Name. Enter the IP address of a computer that will access the switch via a MIB browser. 6. Select the Access Type and click Save. 7.
Page 195: Security
Chapter 8. Device Management Security The Security page is divided into 7 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).
Page 196: Filter
Filter  IP and MAC Filtering IP and MAC Filters control access to the RCM Series of KVM Over IP Switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
Page 197 Chapter 8. Device Management  Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify whether you are filtering an IPv4 or IPv6 address. 3. Key the address you want to filter in the From: field. ...
Page 198 KVM over IP User Manual To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. ...
Page 199: Login String
2. If no login string is specified here, anyone will be able to access the RCM Series of KVM Over IP Switch login page using the IP address alone. This makes your installation less secure. The following characters are allowed in the string: 0–9 a–z A–Z ~ ! @ $ &...
Page 200: Encryption
KVM over IP User Manual Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance – no encryption offers the best performance;...
Page 201: Security Level
Chapter 8. Device Management Security Level For increased security, you can check or uncheck the boxes to High, Medium - high, Medium or Custom security features. 1. High (Disable all services except: SSHv2, HTTPS(TLS v1.2)) 2. Medium-high (Enables SSHv2, redirect HTTP to HTTPS, HTTPS(TLS v1.2), ICMP) 3.
Page 202: Working Mode
Enable Local Enabling Local Virtual Media allows USB storage peripherals (CD/ Virtual Media DVD, HD, flash drives, etc.) connected to the RCM Series of KVM Over IP Switch to appear and act as if it were installed on a remote system.
Page 203: Private Certificate
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Page 204: Certificate Signing Request
KVM over IP User Manual Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
Page 205 Click Browse to locate the file; then click Upload to store it on the RCM Series of KVM Over IP Switch. Note: When you upload the file, the RCM Series of KVM Over IP Switch checks the file to make sure the specified information still matches.
Page 206: Date/Time
Set the parameters according to the information below. Time Zone  To establish the time zone that the RCM Series of KVM Over IP Switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
Page 207: Network Time
Chapter 8. Device Management  Click Set to save your settings. Network Time To have the time automatically synchronized to a network time server, do the following: 1. Check the Enable auto adjustment checkbox. 2. Drop down the time server list to select your preferred time server –...
Page 208: Disclaimer (Browser Interface Only)
KVM over IP User Manual Disclaimer (Browser Interface Only) You may set up disclaimers here as shown in the diagram below: To enable disclaimers upon logging in, check the Enable disclaimer checkbox (Disabled by default). Enter the title and content of the disclaimer and click Save to save the changes. Disclaimers will be shown upon logging in.
Page 209: Blade Servers
Chapter 8. Device Management Blade Servers Configuration Page For Super Administrators, when a Blade Server is selected in the Sidebar, its Configuration page comes up: Browser GUI AP GUI...
Page 210: Blade Server Setup
KVM over IP User Manual Blade Server Setup Adding a Blade Server To configure a new Blade server, do the following: 1. Select its icon in the Sidebar, then click Add in the main panel. The Setup Blade Server dialog box comes up, with the Step 1 tab displayed: 2.
Page 211: Modifying / Deleting A Blade Server
The interval between times that the RCM Series of KVM Over IP Switch scans the server for information. Timeout The amount of time that the RCM Series of KVM Over IP Switch waits for a response from the server before it stops scanning for information.
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Page 213: Chapter 9 Log
Chapter 9 Overview The RCM Series of KVM Over IP Switch logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears:...
Page 214: Log Information
KVM over IP User Manual Log Information The Log Information page displays events that take place on the RCM Series of KVM Over IP Switch, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
Page 215 Chapter 9. Log A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Device Time: Shows the events according to the time configured on the switch.
Page 216 KVM over IP User Manual Item Description Exit Click this button to exit the log filter function.
Page 217: Log Notification Settings
Chapter 9. Log Log Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notification are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog √ file, or any combination of the three. A check mark ( ) indicates that notification of the event is enabled for the method specified in the column heading;...
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Page 219: Chapter 10 Maintenance
Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; send terminal commands, ping network devices; and restore default values. Browser GUI AP GUI...
Page 220: Main Firmware Upgrade
1. Download the new firmware file (switch, or blade server module), to your computer. 2. Log in to the RCM Series of KVM Over IP Switch; and click the Maintenance tab. The Maintenance tab opens to the Upgrade Main Firmware page: 3.
Page 221: Firmware Upgrade Recovery
This causes the switch to use the original factory installed main firmware version. Once the switch is operational, you can try upgrading the main firmware again by logging on to the RCM Series of KVM Over IP Switch via web browser (see Main Firmware Upgrade, page 202).
Page 222: Upgrade Adapters
KVM over IP User Manual Upgrade Adapters The Upgrade Adapters page allows you to view and update KVM adapter firmware and display information. This section refers to the KVM adapter cables that provide the EDID display information to the connected server, which allow its video to be displayed on the local console monitor.
Page 223 Chapter 10. Maintenance versions stored in the firmware are newer than the ones on the adapters, you will probably want to perform the adapter upgrade. 4. In the Name column of the Main Panel, check the ports whose Adapters you want to upgrade. 5.
Page 224: Adapter Firmware Info
KVM over IP User Manual Adapter Firmware Info The Adapter Firmware Info button provides a list of the Adapter Cable firmware stored on the switch’s Main firmware. You can use this information to compare it to the F/W Version listed for the connected Adapter Cables. For optimum compatibility we recommend upgrading your Adapter Cable’s firmware to match that stored with the switch's Main firmware.
Page 225: Update Adapter Display Info
Chapter 10. Maintenance Update Adapter Display Info The Update Adapter Display Info button will query the local monitor’s EDID information and update it on the Adapter Cable. The EDID information tells the server's video card about the hardware of the display it is connected to; in this case the monitor connected to the KVM console.
Page 226: Backup/Restore
KVM over IP User Manual Backup/Restore Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1.
Page 227: Restore
Chapter 10. Maintenance Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 2.
Page 228: Terminal
KVM over IP User Manual Terminal Terminal provides a command line to execute options using a terminal interface. Type a command in the window and hit [Enter] to execute it. Available commands include:  BLADEDEBUG => Debug blade server.  CLS => Clears the screen. ...
Page 229 Chapter 10. Maintenance  Value: 00ff00 = Green  Value: 000ff = Blue  SETCABLELEN [channel] [value] => Sets the cable length  Channel: 0 for local console; 01-08 for remote consoles  Value: 0 = Automatic, 1 = Disable, 2 = Short, 3 = Long ...
Page 230: System Operation
Reset on exit: Place a check here and click Apply to have the RCM Series of KVM Over IP Switch reset itself and implement all the new settings when you log out. (Following the reset, wait approximately 30 to 60 seconds before logging back in.)
Page 231: Chapter 11. Download
Chapter 11 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server: Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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Page 233: Chapter 12. Port Operation
After you have successfully logged in (see Logging In, page 39), the RCM Series of KVM Over IP Switch opens to the Port Access tab’s Connections page, with the first RCM Series of KVM Over IP Switch selected in the sidebar: Note: 1.
Page 234: Connecting To A Port
KVM over IP User Manual Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. When connecting to a port, you can choose the Viewer automatically or manually.
Page 235 Chapter 12. Port Operation...
Page 236: The Port Toolbar
KVM over IP User Manual The Port Toolbar The RCM Series of KVM Over IP Switch’s interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar...
Page 237: The Toolbar Icons
Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page. Click to begin Auto Scan Mode. The RCM Series of KVM Over IP Switch automatically switches among the ports that were selected for Auto Scanning with the Filter function (see Filter, page 105).
Page 238: Toolbar Hotkey Port Switching
Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The RCM Series of KVM Over IP Switch provides the following hotkey features:  Going directly to a port by keying in its port number and clicking Enter.
Page 239: Skip Mode
Chapter 12. Port Operation  Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
Page 240: Recalling The Port Access Page
KVM over IP User Manual Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following:  Tap the GUI Hotkey once.  From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 219).
Page 241: Panel Array Mode
Chapter 12. Port Operation Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 64 panels:  Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
Page 242: Panel Array Toolbar
KVM over IP User Manual Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
Page 243: Multiuser Operation
Chapter 12. Port Operation Multiuser Operation The RCM Series of KVM Over IP Switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation...
Page 244: Users And Buses
11th etc., users are all on the third bus; the fourth, eighth, 12th, etc., users are all on the fourth bus.  All RCM Series of KVM Over IP Switches support independent bus switching. With independent bus switching, if a user switches to a port that is being utilized by someone on a different bus, only the user that switched ports goes to the new port and the new bus –...
Page 245: Chapter 13. The Log Server
The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected RCM Series of KVM Over IP Switches and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
Page 246: Starting Up
The screen is divided into three components:  A Menu Bar at the top  A panel that will contain a list of RCM Series of KVM Over IP Switches in the middle (see The Log Server Main Screen, page 234).
Page 247: The Menu Bar
Chapter 13. The Log Server The Menu Bar The Menu bar consists of four items:  Configure  Events  Options  Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
Page 248: Events
KVM over IP User Manual A description of the fields is given in the table below: Field Explanation Address This can either be the IP address of the KVM over IP Switch is running on, or its DNS name. Port The port number that was assigned to the Log Server under Device Management (see Log Server, page 170).
Page 249 Server List RCM Series of KVM Over IP Switches are listed according to their IP address. Select the unit that you want to perform the search on from this list. You can select more than one unit for the search.
Page 250: Maintenance
KVM over IP User Manual Item Description End Date Select the date that you want the search to end at. End Time Select the time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported.
Page 251: Options
Chapter 13. The Log Server Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
Page 252: The Log Server Main Screen
KVM over IP User Manual The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels.  The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 229). ...
Page 253: The List Panel
Chapter 13. The Log Server The List Panel The List panel contains six fields: Field Explanation ID / State Shows the ID number of the device and determines whether the Log Server records the ticks for this unit, or not. If the ID checkbox is checked, the State field displays Recording, and the ticks are recorded.
Page 254 KVM over IP User Manual This Page Intentionally Left Blank...
Page 255: Appendix
Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 256 KVM over IP User Manual electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
Page 257: Rack Mount
Appendix  Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.  Additional protection to secure and fix the equipment is needed if the equipment is installed by stacking;...
Page 258: Consignes De Sécurité
KVM over IP User Manual Consignes de sécurité Général  Ce produit est destiné exclusivement à une utilisation à l’intérieur.  Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement.  Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
Page 259 Appendix  L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale, contactez votre électricité afin qu’il remplace cette dernière qui doit être obsolète.
Page 260 KVM over IP User Manual  N’essayez pas de réparer l’unité vous-même. Confiez toute opération de réparation à du personnel qualifié.  Si les conditions suivantes se produisent, débranchez l’unité de la prise murale et amenez-la à un technicien qualifié pour la faire réparer: ...
Page 261: Montage Sur Bâti
Appendix Montage sur bâti  Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
Page 262: Technical Support
KVM over IP User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page iv North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation...
Page 263: Specifications
Appendix Specifications RCM432VA Function RCM432VA Computer Direct Connections Console Local 1 (Shared) Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x HDMI Female (Black) 1 x VGA HDB-15 (Blue) Mouse 1 x USB Type A Female (White) Audio...
Page 264 KVM over IP User Manual Function RCM432VA Environment Operating Temp. 0 – 40 °C Storage Temp. –20 – 60 °C Humidity 0 – 80% RH, Non-condensing Physical Housing Metal Properties Weight 5.22 kg (11.5 lb) Dimensions 43.36 x 41.21 x 4.40 cm L x W x H (17.07 x 16.22 x 1.73 in)
Page 265: Rcm416Va
Appendix RCM416VA Function RCM416VA Computer Direct Connections Console Local 1 (Shared) Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x HDMI Female (Black) 1 x VGA HDB-15 (Blue) Mouse 1 x USB Type A Female (White) Audio...
Page 266 KVM over IP User Manual Function RCM416VA Physical Housing Metal Properties Weight 5.19 kg (11.43 lb) Dimensions 43.36 x 41.21 x 4.40 cm L x W x H (17.07 x 16.22 x 1.73 in)
Page 267: Rcm464Va
Appendix RCM464VA Function RCM464VA Computer Direct Connections Console Local 1 (Shared) Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x HDMI Female (Black) 1 x VGA HDB-15 (Blue) Mouse 1 x USB Type A Female (White) Audio...
Page 268 KVM over IP User Manual Function RCM464VA Physical Housing Metal Properties Weight 7.08 kg (15.59 lb) Dimensions 43.39 x 41.26 x 8.80 cm L x W x H (17.08 x 16.24 x 3.46 in)
Page 269: Rcm416A / Rcm816A
Appendix RCM416A / RCM816A Function RCM416A RCM816A Computer Direct Connections Console Local 1 (Shared) Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x HDMI Female (Black) 1 x VGA HDB-15 (Blue) Mouse 1 x USB Type A Female (White)
Page 270 KVM over IP User Manual Function RCM416A RCM816A Physical Housing Metal Properties Weight 5.15 kg (11.34 lb) 5.20 kg (11.45 lb) Dimensions 43.36 x 41.21 x 4.40 cm L x W x H (17.07 x 16.22 x 1.73 in)
Page 271: Troubleshooting
See Terminology, page xviii for details equipment the terms Local and Remote refer to. Erratic Operation The RCM Series of KVM Over IP Switch needs to be started before any cascaded switches. 1. Make sure to power it on before powering on the switch.
Page 272  Make sure to turn off your firewall and/or antivirus software temporarily in order for the auto-discover to work properly.  Make sure the ATEN over IP unit and the PC are under the same network segment.
Page 273: Mouse Problems
Appendix Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Upgrade Adapters, page 204 for details Unplug the cable(s) from the console port(s), then plug it/ them back in.
Page 274 To cascade the CS1308 / CS1316 using KA7170, you CS1308 / CS1316 with need to set the Mouse DynaSync Mode to manual mode. RCM Series of KVM Over Please follow the steps below for a correct cascading IP Switches using KA7170, procedure.
Page 275: Virtual Media
Appendix Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
Page 276: The Winclient Activex Viewer And The Winclient Ap
AP won't connect to the RCM Series of KVM Over IP Switch. A “Login Failed” error 1. Make sure your RCM Series of KVM Over IP Switch is appears and Windows updated to the latest firmware version. Client Viewer cannot be 2.
Page 277: The Java Applet And Java Client Ap
45 for details 3. Close Java reopen it, and try again. A “Login Failed” error 1. Make sure your RCM Series of KVM Over IP Switch is appears and Java Client updated to the latest firmware version. Viewer cannot be run.
Page 278 I input do not English-UK. appear. Use the RCM Series of KVM Over IP Switch’s On-Screen Keyboard and set the on-screen keyboard to the same language that the other system is using. (See The On- Screen Keyboard, page 84.) Java performance Exit the program and start again.
Page 279: Sun Systems
Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
Page 280: Redhat Systems
KVM over IP User Manual Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse a server, the keyboard and mouse synchronization mode. See Mac and Linux aren’t working normally with the Considerations, page 89 for details KA7175/KA7176 console modules.
Page 281 Appendix Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft...
Page 282 KVM over IP User Manual 4. Delete all the temporary Internet-related files To remove all the temporary Internet related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings.
Page 283: Ip Address Determination
If you are an administrator logging in for the first time, you need to access the RCM Series of KVM Over IP Switch in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the RCM Series of KVM Over IP Switch.
Page 284 KVM over IP User Manual...
Page 285: Browser
2. Specify the switch's default IP address (192.168.0.60) in your browser, and you will be able to connect. 3. Assign a fixed IP address for the RCM Series of KVM Over IP Switch that is suitable for the network segment that it resides on.
Page 286: Ipv6
At power on, the RCM Series of KVM Over IP Switch is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef). To find out what the Link Local IPv6 Address is, log in with the RCM Series of KVM Over IP Switch’s IPv4 address and open the → Device Management Device Information page.
Page 287: Ipv6 Stateless Autoconfiguration
Appendix IPv6 Stateless Autoconfiguration If the RCM Series of KVM Over IP Switch’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the RCM Series of KVM Over IP Switch can obtain its prefix information from that device in order to generate its IPv6 address.
Page 288: Port Forwarding
For example, if the RCM Series of KVM Over IP Switch connected to a particular router has an IP address of 192.168.1.180, you would log into your router’s setup program and access the Port Forwarding (sometimes referred to...
Page 289: Keyboard Emulation
Appendix Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
Page 290: Sun Keyboard
KVM over IP User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...
Page 291: Ppp Modem Operation
PPP Modem Operation Basic Setup If the RCM Series of KVM Over IP Switch has a serial port, it can be accessed via RS-232 using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below:...
Page 292: Connection Setup Example (Windows Xp)
KVM over IP User Manual Connection Setup Example (Windows XP) To set up a dial-in connection to the RCM Series of KVM Over IP Switch under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection.
Page 293: Ka7140 Configuration And Operation
Appendix KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the RCM Series of KVM Over IP Switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
Page 294: Operation
KVM over IP User Manual 3. In the Properties section, drop down each of the lists to select the port property values that match the ones used by the connected serial console device. The port property settings that the KA7140 supports are given in the following table: Setting Meaning...
Page 295: Ka7140 Pin Assignments
Appendix KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: Assignment DB9 Female...
Page 296: Internal Serial Interface Configuration
Navigation The left panel shows the RCM Series of KVM Over IP Switch at the top, and all the serial interface devices connected to it listed below. The right panel shows the configuration parameters at the top, with the configuration settings in the area below.
Page 297: Operation
Press the Down Arrow key to highlight Exit, then press [Enter]. Switch Level Configuration The right panel configuration settings that can be made when the RCM Series of KVM Over IP Switch is selected in the left panel are described in the table, below:...
Page 298: Port Level Configuration
KVM over IP User Manual Port Level Configuration When a serial interface device is selected in the left panel, The screen looks similar to the one below: The configuration settings that can be made when a serial interface device is selected are described in the table, below: Setting Description...
Page 299: Additional Mouse Synchronization Procedures
Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the RCM Series of KVM Over IP Switch. 2. In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the Windows operating system.
Page 300: Sun / Linux
KVM over IP User Manual 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
Page 301: Additional Video Resolution Procedures
Appendix Additional Video Resolution Procedures If you are running Windows, and wish to use new refresh rates, do the following: → → → → 1. Open Control Panel Display Settings Advanced Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
Page 302: Trusted Certificates
KVM over IP User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
Page 303: Installing The Certificate
Appendix Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Page 304: Certificate Trusted
KVM over IP User Manual Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:...
Page 305: Mismatch Considerations
Appendix Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
Page 306: Self-Signed Private Certificates
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Page 307: Fan Location And Speed Information
Fan Location and Speed Information Fan Location The RCM Series of KVM Over IP Switch has 3 fans that feed real-time fan speed information to the WinClient / Java Client Device Management page. RCM416VA / RCM432VA / RCM416A / RCM816A...
Page 308: Clear Login Information
To clear the login information (and return all settings to their defaults), do the following: 1. Power off the RCM Series of KVM Over IP Switch and remove its housing. 2. Use a jumper cap to short the mainboard jumper labeled J25 or J14 .
Page 309 4. When the Link and 10/100Mbps LEDs flash, power off the switch. 5. Remove the jumper cap from J25 or J14. 6. Close the housing and start the RCM Series of KVM Over IP Switch. After powering on the unit, you can use the default Super Administrator...
Page 310: Factory Default Settings
KVM over IP User Manual Factory Default Settings The default settings are as follows: Setting Default Language English GUI Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper...
Page 311: Supported Kvm Switches
 KH1508A  KH1516A  KH1532A Note: 1. Some of the RCM Series of KVM Over IP Switch’s features may not be supported, depending on the functionality of the cascaded KVM switch. (For example, some switches do not support virtual media.) 2.
Page 312: Virtual Media Support
KVM over IP User Manual Virtual Media Support WinClient ActiveX Viewer / WinClient AP  IDE CDROM/DVD-ROM Drives – Read Only  IDE Hard Drives – Read Only  USB CDROM/DVD-ROM Drives – Read Only  USB Hard Drives – Read/Write* ...
Page 313: Aten Standard Warranty Policy
© Copyright 2023 ATEN® International Co., Ltd. Released: 2023-09-08 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

This manual is also suitable for:

Rcm416va Rcm432va Rcm464va Rcm416a Rcm816a

ATEN RCM Series User Manual

Chapter 1. Introduction

Chapter 2. Hardware Setup

Chapter 3. Super Administrator Setup

Chapter 4 Logging in

Chapter 5. The User Interface

Chapter 6 Port Access

Chapter 7. User Management

Chapter 8. Device Management

Chapter 9 Log

Chapter 10 Maintenance

Chapter 11. Download

Chapter 12. Port Operation

Chapter 13. The Log Server

Appendix

Quick Links

Related Manuals for ATEN RCM Series

Summary of Contents for ATEN RCM Series