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ATEN ALTUSEN SN0108 User Manual

ATEN ALTUSEN SN0108 User Manual

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Serial Over the NET™
SN0108 / SN0116
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  • Page 1 Serial Over the NET™ SN0108 / SN0116 User Manual www.altusen.com.tw...

  • Page 2: Fcc Information

    SN0108 / SN0116 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    SN0108 / SN0116 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959...

  • Page 4: Package Contents

    Copyright © 2004-2006 ATEN ® International Co., Ltd. Manual Part No. PAPE-0241-3AXG Printing Date: 10/2009 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    SN0108 / SN0116 User Manual Contents FCC Information ..........ii SJ/T 11364-2006.
  • Page 6 SN0108 / SN0116 User Manual Chapter 4. Administration Working Environment Configuration ......21 General .
  • Page 7 SN0108 / SN0116 User Manual Chapter 6. Out of Band Operation Overview ..........53 HyperTerminal.
  • Page 8 SN0108 / SN0116 User Manual Port Mapping and Unmapping ......78 Port Mapping .

  • Page 9: About This Manual

    SN0108 / SN0116 User Manual About This Manual This User Manual is provided to help you get the most from your SN0108 / SN0116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 10: Conventions

    For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers International – http://www.aten.com North America – http://www.aten-usa.com...

  • Page 11: Chapter 1. Introduction

    Chapter 1 Introduction Overview The SN0108 / SN0116 Serial over the NET™ series are control units that provide both In-Band and Out-of-Band remote serial access to up to 8 (SN0108) or 16 (SN0116) servers or other serial IT devices (hubs, routers, power management devices, etc.), via a Telnet or SSH TCP/IP connection.

  • Page 12: Requirements

    SN0108 / SN0116 User Manual The SN0108 / SN0116 can work in tandem with other remote management products - such as the Altusen PN9108 Power over the NET™ remote power management system to provide convenient, reliable, and effective, remote data center device management.

  • Page 13: Features

    Remote serial access over the Internet for up to 8 (SN0108) or 16 (SN0116) servers or other serial IT devices Works in tandem with other Altusen/Aten appliances - such as the PN0108 and PN9108 - allowing administrators to manage a wide range...
  • Page 14 SN0108 / SN0116 User Manual Serial Connectivity: VT320 support – backward compatible to VT52 (VT52, 100, 220) Hardware and software flow control Real COM port support* Raw TCP Mode support with file-based sessions Alarms and Alerts: Client applications Buzzer SNMP Traps OS Support: Windows Linux...

  • Page 15: Components

    Chapter 1. Introduction Components SN0108 / SN0108D Front Panel 2 3 4 5 SN0116 / SN0116D Front Panel 2 3 4 5 Component Description Port LEDs A Port LED lights to indicate the device attached to its corresponding port is online. The LED flashes when data is being transmitted through its corresponding port.

  • Page 16: Sn0108 / Sn0116 Rear Panel (Ac Power)

    SN0108 / SN0116 User Manual SN0108 / SN0116 Rear Panel (AC Power) Component Description Power Socket The power cable from your AC source plugs in here. Power Switch This is a standard rocker switch that powers the SN0108 / SN0116 on and off. LAN Port The Ethernet cable that connects the SN0108 / SN0116 to the Internet plugs in here.

  • Page 17: Sn0108D / Sn0116D Rear Panel (Dc Power)

    Chapter 1. Introduction SN0108D / SN0116D Rear Panel (DC Power) Component Description Grounding Attach the wire to ground this device here. Terminal DC Terminal The electric leads from your power source connect to this Block DC terminal block. Power Switch This is a standard rocker switch that powers the SN0108D / SN0116D on and off.
  • Page 18 SN0108 / SN0116 User Manual This Page Intentionally Left Blank...

  • Page 19: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Before you Begin 1. Important safety information regarding the placement of this device is provided onpage 81. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. Stacking and Mounting The SN0108 / SN0116 can be placed on the desktop or it can be rack mounted, as described in the sections that follow.

  • Page 20: Rack Mounting

    SN0108 / SN0116 User Manual Rack Mounting The SN0108 / SN0116 can be mounted in a 1U system rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1.

  • Page 21: Sn0108 / Sn0116 Pc Installation

    Chapter 2. Hardware Setup SN0108 / SN0116 PC Installation Refer to the Installation Diagram on page 12 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port.
  • Page 22 SN0108 / SN0116 User Manual SN0108 / SN0116 PC Installation Diagram: SA0142 (DB9-M, DTE - DCE) (DB9, DCE) Modem SA0141 (DB9-F, DTE - DTE) (DB9, DTE)

  • Page 23: Sn0108D / Sn0116D Pc Installation

    Chapter 2. Hardware Setup SN0108D / SN0116D PC Installation Refer to the Installation Diagram on page 14 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1. For each server or serial device, plug an RJ45 to Serial adapter into its serial port.
  • Page 24 SN0108 / SN0116 User Manual SN0108D / SN0116D PC Installation Diagram: SA0142 (DB9-M, DTE - DCE) (DB9, DCE) Modem +/- 36 – 75V SA0141 (DB9-F, DTE - DTE) (DB9, DTE)

  • Page 25: Sn0108 / Sn0116 Sun Fire V100 Server Installation

    Chapter 2. Hardware Setup SN0108 / SN0116 Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 16 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1.
  • Page 26 SN0108 / SN0116 User Manual SN0108 / SN0116 Sun Fire V100 Server Installation Diagram SunFire V100 Server SA0141 SA0142...

  • Page 27: Sn0108D / Sn0116D Sun Fire V100 Server Installation

    Chapter 2. Hardware Setup SN0108D / SN0116D Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install, refer to the Installation Diagram on page 18 (the numbers in the diagram correspond to the numbers of the steps), as you do the following: 1.
  • Page 28 SN0108 / SN0116 User Manual SN0108D / SN0116DSun Fire V100 Server Installation Diagram SunFire V100 Server SA0141 SA0142 +/- 36 – 75V...

  • Page 29: Chapter 3. Browser Login

    Chapter 3 Browser Login Logging In SN0108 / SN0116 operation is Internet browser based. To begin: 1. Open your browser and specify the IP address of the SN0108 / SN0116 you want to access in the browser's URL location bar. Note: 1.

  • Page 30: The Sn0108 / Sn0116 Main Screen

    SN0108 / SN0116 User Manual The SN0108 / SN0116 Main Screen After you have successfully logged in, the Main Screen appears: Except for the Logout icon, the icons arranged horizontally across the top are only enabled for the administrator. Administrative functions are explained in Chapter 4.

  • Page 31: Chapter 4. Administration

    Chapter 4 Administration Working Environment Configuration The icon bar across the top of the SN0108 / SN0116 web page is used by the administrator to configure its working environment. An explanation of the functions is given in the sections that follow. Note: The icons at the top of the page are disabled for all but the administrator.

  • Page 32: System Information

    SN0108 / SN0116 User Manual The dialog box is divided into three main panels: System Information The System Information section allows you to provide a name and description for the SN0108 / SN0116 Station. Providing a Station Name and Station Description is optional, but makes it convenient to differentiate the Stations in large, multistation installations.

  • Page 33: Network

    Chapter 4. Administration Network Network Configuration allows you to set up the network parameters for the SN0108 / SN0116: Service Ports Lets you select the service ports that the SN0108 / SN0116 listens for incoming data on. Unless you have a specific reason for changing them, we recommend you leave the default settings as they are.

  • Page 34: Ip Address

    SN0108 / SN0116 User Manual IP Address The SN0108 / SN0116’s default setting is to obtain its IP address automatically from a DHCP server. (There is a check in the Obtain an IP address automatically [DHCP] checkbox.) When the SN0108 / SN0116 starts, it waits to get an address from a DHCP server.

  • Page 35: Anms

    Chapter 4. Administration ANMS The Authentication Network Management Service dialog box allows you to set up login authorization management from external sources. It is divided into three main panels, as described below: CC Management Settings: If you want to allow authorization for the SN0108 / SN0116 through a CC (Control Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.

  • Page 36: Radius Settings

    SN0108 / SN0116 User Manual (Continued from previous page.) RADIUS Settings: If you want to allow authorization for the SN0108 / SN0116 through a RADIUS server, do the following: 1. Check Enable RADIUS. 2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers.

  • Page 37: Snmp Settings

    Chapter 4. Administration SNMP Settings: If you want to use SNMP to help with your installation management: 1. Check Enable SNMP Agent. 2. Once SNMP Agent has been enabled, the SNMP Trap checkbox becomes active. If you want to enable SNMP trapping, click to put a check in the checkbox.

  • Page 38: Oobc

    SN0108 / SN0116 User Manual OOBC OOBC (Out of Band Configuration), provides the ability to access the SN0108 / SN0116 via a serial connection. This can either be a direct serial connection from a local computer, or a dial in connection via modem. When you click the OOBC icon, the following dialog box appears: 1.

  • Page 39: Date / Time

    Chapter 4. Administration Date / Time The Date / Time function allows you to set the SN0108 / SN0116's date and time. When you click the Date / Time icon, the following dialog box appears: The date and time that the SN0108 / SN0116 is currently set to appear in the upper section.

  • Page 40: Firmware

    SN0108 / SN0116 User Manual Firmware There are two functions provided under Firmware: Firmware Upgrade, and Private Certificate. Firmware Upgrade The Firmware Upgrade function provides a smooth, automated process for upgrading the SN0108 / SN0116's firmware. New firmware upgrade packages are posted on our web site as they become available.

  • Page 41: Private Certificate

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...

  • Page 42: Device Management Configuration

    SN0108 / SN0116 User Manual Device Management Configuration The buttons in the bar along the left side of the SN0108 / SN0116 web page are used to manage and access the devices connected to the SN0108 / SN0116's COM ports. This section discusses the functions available to administrators and, in the case of port configuration, users with configuration permission.

  • Page 43: Property Settings

    Chapter 4. Administration (Continued from previous page.) Property Settings To set up the serial communications parameters for a port, select it, then click the Property Settings button at the bottom of the page: The meanings of the settings are given in the following table: Setting Meaning Port ID...
  • Page 44 SN0108 / SN0116 User Manual (Continued from previous page.) Setting Meaning Parity This bit checks the integrity of the transmitted data. Choices are: Even, Odd, None, Mark, and Space. Set this to match the parity setting of the connected device. Default is None (which is the default for the majority of serial devices).
  • Page 45 Chapter 4. Administration (Continued from previous page.) Setting Meaning Operating Mode The choices are: Console Management: In this mode, users establish a Telnet or SSH session under the SN0108 / SN0116 to manage a server or serial device connected to the port. Users can log in using the browser Telnet function, a direct Telnet session, SSH or PuTTY.

  • Page 46: Alert Settings

    SN0108 / SN0116 User Manual Alert Settings: The Port Alert Settings dialog box provides a way for you to be informed via email about problems that may occur on the devices connected to the SN0108 / SN0116's ports. When a device has a problem - such as a critical error that requires a reboot - debug messages can be sent through its COM port.

  • Page 47: User Manager

    Chapter 4. Administration 3. Enable the Enable report to the following address checkbox, and key in the IP address of your SMTP server. 4. If your server requires authentication, put a check in the My server requires authentication checkbox. 5. Key in the appropriate account information in the Account Name, Password, and From fields.

  • Page 48: Deleting An Account

    SN0108 / SN0116 User Manual If user accounts have been set up, the User Manager dialog box appears: This dialog box allows the administrator to add, delete, and edit user accounts. Up to 15 user accounts can be established. Operators must provide the Usernames and Passwords established here, in order to log in.

  • Page 49: Editing An Account

    Chapter 4. Administration 4. If you want the user to have Port Configuration permission, put a check in the Port Config Permission checkbox. Otherwise, leave it blank. Note: 1. Port Configuration is where the Port Numbers and Names that appear in this dialog are set. See Port Config, page 32 for port configuration information.

  • Page 50: Direct Access

    SN0108 / SN0116 User Manual Direct Access For security purposes, Direct Access can limit the users attempting to log in to RAW TCP ports or Real COM ports (seeOperating Mode, page 35). If no IP addresses are specified on this page, anyone can open a TCPIP Telnet session to a RAW TCP or Real COM port by specifying the IP address and port number of the port –...

  • Page 51: Session Info

    Chapter 4. Administration Session Info Clicking the Session Info button brings up the Active Sessions display: This display lets the administrator see at a glance all the users currently logged into the SN0108 / SN0116, and provides information about each of their sessions.

  • Page 52: Sys Info

    SN0108 / SN0116 User Manual Sys Info The System Information dialog box provides information about all aspects of the SN0108 / SN0116's configuration:...

  • Page 53: Log

    Chapter 4. Administration Clicking the Log button brings up the Event Log dialog box: The SN0108 / SN0116 maintains a log file of the events that take place on it. This dialog box allows you to select the range of events you wish to view: Choose Today then click OK to see a listing of only today's events.
  • Page 54 SN0108 / SN0116 User Manual (Continued from previous page.) Once you make a choice and click OK an Event Log List, similar to the one below, appears: When you have finished viewing the event list: To return to the Event Log dialog box, click Back. To erase the contents of the entire log file, click Clear ALL Log.

  • Page 55: Chapter 5. Browser Operation

    Chapter 5 Browser Operation Overview Once you have logged in and the Main Screen appears (see The SN0108 / SN0116 Main Screen, page 20).The bar along the left side is used to configure and control access to each of the SN0108 / SN0116's COM ports. The functions of each of the buttons is described in the following table: Button Authorization...
  • Page 56 SN0108 / SN0116 User Manual (Continued from previous page.) Button Authorization Function Administrator For security purposes, Direct Access can limit the Only users attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports (seeOperating Mode, page 35).

  • Page 57: Telnet

    Chapter 5. Browser Operation Telnet To access any of the device attached to the SN0108 / SN0116's COM ports, click the Telnet button. A screen similar to the one below appears: 1. Select the port you would like to access. Note: You must have permission in order to access a port (see User Manager, page 37 for details).
  • Page 58 SN0108 / SN0116 User Manual 3. To access the device connected to the port, click Connect. The SN0108 / SN0116 opens a Telnet session and a screen similar to the one below appears: 4. If you are connected to a computer and want to go to a terminal session or command line to operate it, Press [Enter].
  • Page 59 Chapter 5. Browser Operation (Continued from previous page.) 6. To display the Suspend Menu, Press [Ctrl+x]. Where x represents the Suspend Character set by the Administrator (see the Property Settings dialog box under Port Configuration, p. 33). The screen will prompt you as to the correct character. In this example, it is [Ctrl+D] (see the prompt on the previous screenshot).
  • Page 60 SN0108 / SN0116 User Manual The Main Menu is the text based equivalent of the browser configuration and control functions. The descriptions and explanations for the Browser Operations apply to the submenu functions presented here, as well. Note: 1. As with the browser version, access to many of these submenus are restricted to the administrator or users with configuration permission.

  • Page 61: Port Configuration

    Chapter 5. Browser Operation Port Configuration Since only the administrator and users with port configuration permission can access this function, it is discussed in the Administration chapter (seePort Config, page 32). User Manager For users, clicking the User Manager button brings up their User Information dialog box: They can use this dialog box to change their password and Comments information...
  • Page 62 SN0108 / SN0116 User Manual This Page Intentionally Left Blank...

  • Page 63: Overview

    Chapter 6 Out of Band Operation Overview In case the network goes down, or the SN0108 / SN0116 cannot be accessed with the usual browser based method for some other reason, the SN0108 / SN0116 can be reached via several additional Out of Band (OOB) methods. These include HyperTerminal, PPP, Telnet, and SSH.
  • Page 64 SN0108 / SN0116 User Manual 2. On your PC, run the HyperTerminal program: Start → Programs → Accessories → Communications → HyperTerminal → Hypertrm.exe The following dialog box appears: 3. Key a name to describe the connection in the Name field (we chose Com1Test);...
  • Page 65 Chapter 6. Out of Band Operation 4. For the Connect using: field, select Direct to COM1 (assuming you are using COM1 on your PC), then click OK. A Port Setting dialog box similar to the one below comes up: 5. For OOBC connections, the SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same.
  • Page 66 SN0108 / SN0116 User Manual 6. When the HyperTerminal screen appears, open the File menu and select: Properties → Settings. The following dialog box displays: 7. Change the settings (if necessary), so that they match the settings shown in the dialog box, then click ASCII Setup... The ASCII Setup dialog box comes up: 8.

  • Page 67: Logging In

    Chapter 6. Out of Band Operation 9. Close the HyperTerminal Window. When Windows asks if you want to disconnect, click Yes. When Windows asks if you want to save the session, click Yes. This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the SN0108 / SN0116 is created on the desktop.

  • Page 68: Indirect Hyperterminal Connection

    SN0108 / SN0116 User Manual Indirect HyperTerminal Connection This method uses HyperTerminal to phone into the SN0108 / SN0116 from a remote location. Setup: 1. Set up your hardware configuration to match the diagram, below SN0108 / SN0116 Ethernet Cable Serial Modem Cable Phone Line DTE to DCE...

  • Page 69: Final Check

    Chapter 6. Out of Band Operation This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the SN0108 / SN0116 is created on the desktop. For Windows 98 and ME, you must access HyperTerminal from the Windows Start Menu.

  • Page 70: Logging In

    SN0108 / SN0116 User Manual Logging In 1. Double click the HyperTerminal icon on your desktop. 2. In the VT100 terminal window, key in: atdt [modem telephone number] [Enter] The terminal responds with: CONNECT115200 3. Wait at least 60 seconds, then key in: [Ctrl+D] 4.

  • Page 71: Ppp (Dial In) Connection

    Chapter 6. Out of Band Operation PPP (Dial In) Connection This type of connection works directly through the COM port. Direct PPP Connection Setup: To set up a direct PPP connection, do the following: 1. Use Ethernet cable a DTE-to-DTE adapter to connect one of the SN0108 / SN0116's serial ports to a COM port on a PC (refer to SN0108 / SN0116 PC Installation, page 11 or SN0108D / SN0116D PC Installation, page 13, if necessary).
  • Page 72 SN0108 / SN0116 User Manual 4. In the Modem Properties dialog box that comes up change the dialog box settings (if necessary), so that the COM port is correct, then click OK. 5. Click the Connection tab to see the connection setup page: 6.
  • Page 73 Chapter 6. Out of Band Operation 7. In the Advanced Connection Settings dialog box enable Use flow control; select Hardware (RTS/CTS); then click OK to return to the Connection page. 8. Click OK (at the bottom of the Connection page; then click Next. The following dialog box appears: 9.

  • Page 74: Finishing Up

    SN0108 / SN0116 User Manual Finishing Up: The SN0108 / SN0116's serial port settings and the computer's COM port settings must be the same. Change the SN0108 / SN0116's settings for the port you are connecting the computer to (seePort Config, page 32), so that they match the ones you just set in the dialog boxes (as shown in the table below): Parameter Value...

  • Page 75: Indirect Ppp Connection

    Chapter 6. Out of Band Operation Indirect PPP Connection This method uses a modem connection to phone into the SN0108 / SN0116 from a remote location. Setup: 1. Set up your hardware configuration to match the diagram, below: SN0108 / SN0116 Ethernet Cable Serial Modem Cable DTE to DCE...

  • Page 76: Final Check

    SN0108 / SN0116 User Manual Final Check: To make sure that the modem and COM port are correctly installed, follow the procedures described under Final Check on p. 59. Logging In: 1. Double click the icon you created in the Dial-up Network folder. 2.

  • Page 77: Telnet

    Chapter 6. Out of Band Operation Telnet Logging In 1. On your computer, open a terminal (command line) session. 2. At the prompt, key in the SN0108 / SN0116's IP Address in the following way: telnet [IP Address] Note: The default telnet port is 23. If that port is already being used, up to 16 additional users can log in by adding a port number (from 5000 to 5015) to the login command.

  • Page 78: Ssh

    SN0108 / SN0116 User Manual Terminal Session (Linux): 1. Open a terminal (command line) on your computer. 2. At the prompt, key in your SN0108 / SN0116 Username and the SN0108 / SN0116's IP Address in the following way: SSH [username@IP Address] Note: The default SSH port is 22.

  • Page 79: Third Party Utility (Windows)

    Chapter 6. Out of Band Operation Third Party Utility (Windows): SSH sessions can be implemented under Windows with the use of third party utility software, such as PuTTY, a free implementation of Telnet and SSH for the Win32 and Unix platforms. To make an SSH connection with PuTTY, do the following: 1.
  • Page 80 SN0108 / SN0116 User Manual This Page Intentionally Left Blank...

  • Page 81: Real Com Port Management

    Chapter 7 Real COM Port Management Overview The SN0108 / SN0116 offers Real COM Port (Virtual COM Port) support. Devices connected to this virtual port appear as if they were connected to a COM port on the local computer. Data transmission between the device and the local computer takes place over the virtual COM port to the SN0108 / SN0116.

  • Page 82: Uninstalling The Driver

    SN0108 / SN0116 User Manual 3. Click Next to move on. 4. Click Yes to accept the License Agreement. 5. Continue through the setup screens to complete the driver installation. Uninstalling the Driver To uninstall the driver 1. Open the Windows Start menu. →...

  • Page 83: Linux Installation

    Chapter 7. Real COM Port Management Linux Installation Preparation Before installing the driver file, make sure that the target you want to map is on the network; that the port on the target you want to map is in Real COM Port mode;...

  • Page 84: Real Com Port Management - Windows

    SN0108 / SN0116 User Manual Real COM Port Management – Windows The Virtual Port Management Utility provides a convenient interface to COM port mapping. When you run the Virtual Serial Port Manager program (Start → → Virtual Port Management Utility Virtual Serial Port Manager), the following dialog box appears: Dialog Box Layout...

  • Page 85: Menu And Toolbar

    Chapter 7. Real COM Port Management Menu and Toolbar The Virtual Port Management Utility menu and toolbar have the same captions and functions. Users can either click the menu items or buttons to invoke the desired function, as shown in the table, below: Item Action Enum Targets...

  • Page 86: Target List

    SN0108 / SN0116 User Manual Target List The left side panel displays all the devices that were found with the Enumeration function, as well as any devices that were manually added with the Target Information fields. Note: Double clicking an item in the list invokes the same function as selecting Enum Ports–which displays the numbers and working modes of the selected target’s ports in the Port List column.

  • Page 87: Port List

    Chapter 7. Real COM Port Management Port List This list displays the port information of the selected target (only one target can be selected at a time). The left column lists the target’s port numbers, the second column shows the COM port it is mapped to (if any), the third column shows its working mode, and the right column shows its status.

  • Page 88: Mapped Com Ports

    SN0108 / SN0116 User Manual Mapped COM Ports This panel displays the mapped COM ports, showing the device and port that each mapped one is derived from. The list is generated as soon as the application starts, and is dynamically updated whenever the mapped COM port configuration changes as a result of installations and removals.

  • Page 89: Port Unmapping

    Chapter 7. Real COM Port Management 3. Click OK to complete the operation. Note: 1. If a range of ports was selected, and Map consecutively is enabled, the COM ports are mapped to the Target ports in sequence based on the port numbers.

  • Page 90: Real Com Port Management - Linux

    ./AtenVPMapping unmap(0) PCPort(0-255) NumberofUnMapping(1-48) Virtual Port Naming Rules All of the ATEN SN virtual ports under Linux have the prefix ttya. Mapped virtual ports can be found in the /dev dir. They all have a prefix of ttya (ttya000, ttya001, etc.). The range is from ttya000 – ttya255.

  • Page 91: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 92 SN0108 / SN0116 User Manual To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). Position system cables and power cables carefully; Be sure that nothing rests on any cables.

  • Page 93: Dc Power

    Appendix DC Power The system relies on the protective devices in the building installation for protection against short-circuit, overcurrent, and earth (grounding) fault. Ensure that the protective devices in the building installation are properly rated to protect the system, and that they comply with national and local codes.

  • Page 94: Rack Mounting

    SN0108 / SN0116 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 95: Technical Support

    Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ sales@aten.com Online Technical Support ATEN TECH http://www.aten-usa.com/support Support ATEN NJ http://support.aten.com Troubleshooting ATEN TECH http://www.aten-usa.com Documentation ATEN NJ http://www.aten.com...

  • Page 96: Specifications

    SN0108 / SN0116 User Manual Specifications SN0108 / SN0116 Function SN0108 SN0116 Serial To Devices 8 x Serial Device 16 x Serial Device Connectors Jacks Jacks To LAN 1 x RJ-45 Power Connector 1 x 3-prong AC Socket LEDs Link [LAN] 1 x Green 10/100 Mbps 1 x Orange/Green...

  • Page 97: Sn0108D / Sn0116D

    Appendix SN0108D / SN0116D Function SN0108 SN0116 Serial To Devices 8 x Serial Device 16 x Serial Device Connectors Jacks Jacks To LAN 1 x RJ-45 Power Connector DC Terminal LEDs Link [LAN] 1 x Green 10/100 Mbps 1 x Orange/Green Power 1 x Blue RS-232 Port...

  • Page 98: Administrator Login Failure

    SN0108 / SN0116 User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1.

  • Page 99: Ip Address Determination

    Appendix IP Address Determination The SN0108 / SN0116’s default setting is to obtain its IP address automatically from a DHCP server. When the SN0108 / SN0116 starts, it waits to get an address from a DHCP server. If, after one minute, it fails to obtain an address from the DHCP server, it reverts to its default IP address of 192.168.0.60.

  • Page 100: Method 2

    SN0108 / SN0116 User Manual 3. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Address, Subnet Mask, and Gateway fields with the information appropriate to your network. 4.

  • Page 101: Self-Signed Private Certificates

    [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.

  • Page 102: Rj-45 To Serial Adapters

    SN0108 / SN0116 User Manual RJ-45 to Serial Adapters RJ-45 to Serial adapters are not included with the SN0108 / SN0116 package. To purchase these adapters, contact your dealer. The tables on the following pages describe the available adapter configurations. SA0141: RJ45-F to DB9-F (Black Connector) DTE to DTE...
  • Page 103 Appendix SA0143: RJ45-F to DB25-F (Black Connector) DTE to DTE SN0108 / SN0116 (RJ45) Pins (8) Computer (DB25) <————————> <————————> <————————> <————————> <————————> <————————> 7&8 <————————> Other pins not used SA0144: RJ45-F to DB25-M (Black Connector) DTE to DCE SN0108 / SN0116 Modem/Device Pins (8) (RJ45)
  • Page 104 SN0108 / SN0116 User Manual SA0145: RJ45-F to DB9-M (Blue Connector) DTE to DTE SN0108 / SN0116 (RJ45) Pins (8) Computer (DB9) <————————> <————————> 6&1 <————————> <————————> <————————> <————————> 7&8 <————————> 9 NC not used SA0146: RJ45-F to DB9-F (Blue Connector) DTE to DCE SN0108 / SN0116 Modem/Device...
  • Page 105 Appendix SA0147: RJ45-F to DB25-M (Blue Connector) DTE to DTE SN0108 / SN0116 (RJ45) Pins (8) Computer (DB25) <————————> <————————> <————————> <————————> <————————> <————————> 7&8 <————————> Other pins not used SA0148: RJ45-F to DB25-F (Blue Connector) DTE to DCE SN0108 / SN0116 Modem/Device Pins (8) (RJ45)

  • Page 106: Troubleshooting

    SN0108 / SN0116 User Manual Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.

  • Page 107: Limited Warranty

    Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
  • Page 108 SN0108 / SN0116 User Manual This Page Intentionally Left Blank...
  • Page 109 Index Device management configuration, 32 Administration, 21 Direct Access, 40 ANMS settings, 25 Date and time, 29 Firmware upgrade, 30 Firmware upgrade, 30 General settings, 21 Forgotten Password, 88 Network settings, 23 Administrator Login Failure, 88 Administrator password, 22 General settings, 21 Alert settings, 36 ANMS Radius Settings, 26...
  • Page 110 SN0108 / SN0116 User Manual Safety information, 83 Radius Settings, 26 Mounting, 10 Real COM Port Driver Installation Linux , 73 Network Real COM Port Driver Installation IP Address, 24 Windows, 71 Service Ports, 23 Real COM Port Management, 71 Network settings, 23 Linux, 80 Windows, 74...
  • Page 111 Chapter . Driver Installation Linux , 73 Technical Support, 85 Setting, 35 Telephone support, iii Virtual COM Port Driver Installation Telnet, 47, 67 Windows, 71 Troubleshooting, 96 Virtual COM Port Management, 71 Virtual Port Management Dialog box layout, 74 User Accounts Port Mapping and adding, 38 Unmapping, 78...

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