Page 1 KVM over IP Switch RCM416 / RCM816 / RCM464V User Manual www.aten.com...
Page 2: Emc Information
RCM Series User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 3: User Information
RCM Series User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111...
Page 4: User Notice
RCM Series User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
Page 5: Package Contents
Copyright © 2019 ATEN® International Co., Ltd. Manual Date: 2020-01-20 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
Page 6: Table Of Contents
Components ..........12 RCM416 / RCM816 Front View ......12 RCM464V Front View .
Page 7 RCM Series User Manual Rack Mounting - Front ........19 Rack Mounting - Rear .
Page 8 RCM Series User Manual WinClient Control Panel Functions ......61 Macros ..........64 Hotkeys .
Page 9 RCM Series User Manual Associated Links ........106 Blade Servers –...
Page 10 RCM Series User Manual Assigning Device Permissions ......150 Device Management Chapter 8. KVM Devices .
Page 11 RCM Series User Manual Log Notification Settings ........193 Maintenance Chapter 10.
Page 12 RCM416 / RCM816........
Page 13 Fan Location ......... . . 279 RCM416 / RCM816 ........279 RCM464V .
Page 14: About This Manual
RCM Series User Manual About This Manual This User Manual is provided to help you get the most from your KVM over IP switch system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
Page 15: Conventions
RCM Series User Manual Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM over IP switch’s ports. Chapter 13, The Log Server, explains how to install and configure the Log Server. An Appendix, at the end of the manual provides technical and troubleshooting information.
Page 16: Terminology
For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
Page 17: Chapter 1. Introduction
Note: The RCM stands for Remote Control & Monitoring. With the Access Control Box, the RCM416 / RCM816 / RCM464V switches allow users to enable or disable remote control privilege, and also support Panel Array for monitoring all machines with multiple RCM products. These...
Page 18 RCM Series User Manual Remote Remote Local RCM816 Remote Remote TCP/IP TCP/IP 555a 555a 5a 5a 5a 5 f 5a 5 f 5| 5 y 5 ~ 5 { 5 P 5 a 5| 5 y 5 ~ 5 { 5 P 5 a 555b 555b Remote...
Page 19 The switches feature RJ-45 connectors allowing them to use CAT 5e cable to link to the servers. This space-saving innovation means that a full 16-port (RCM416 / RCM816) switch can be conveniently installed in a 1U system rack or a 64-port (RCM464V) switch in a 2U system rack, and the installation can take advantage of the internal network wiring built into most modern commercial buildings.
Page 20 RCM Series User Manual when necessary, to use energy more efficiently and prolong the life of both the fans and the switch. These models of RCM series KVM over IP switches are also audio enabled. Microphone and speakers are supported on the Local Console for the servers; speakers are supported on the remote users’...
Page 21: Features
Hardware  High port density – RJ-45 connectors and Cat 5e/6 cable connect up to 16- ports (RCM416 / RCM816) in a 1U housing; or 64-ports (RCM464V only) in a 2U housing  Separate buses provide 4 and 8 remote connections for KVM over IP access ...
Page 22: Easy-To-Use Interface
 Video syncing with the local console – local console monitor’s EDID information stored on the KVM Adapter Cables for display resolution optimization  ATEN PadClient Support – a mobile app for iPad to remotely and securely access computers connected to the KVM over IP switch...
Page 23: Advanced Security
Chapter 1. Introduction Advanced Security  Remote Authentication Support: RADIUS, LDAP, LDAPS, and MS Active Directory  Supports TLS 1.2 encryption and RSA 2048-bit certificates to secure user logins from browsers  Flexible encryption design allows users to choose any combination of 56- bit DES, 168-bit 3DES, 256-bit AES, 128-bit RC4, or Random for independent KB/Mouse, video, and virtual media data encryption ...
Page 24: New Kn Series Exclusive
RCM Series User Manual  BIOS-level access New KN Series Exclusive  Advanced FPGA graphics processor for improved video quality  Faster transmission speed (2x) for virtual media devices  4 and 8 separate buses for remote KVM over IP access ...
Page 25: System Requirements
Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log in to the switch with from remote locations over the Internet (see Terminology, page xvi). The following equipment must be installed on these computers: ...
Page 26: Kvm Adapter Cables
RCM Series User Manual KVM Adapter Cables  Cat 5e (or higher) cable is required to connect the KVM over IP switch to the KVM Adapter Cables (see page 23).  The following KVM Adapter Cables are required for use with the KVM over IP switch: Function Module...
Page 27: Operating Systems
Chapter 1. Introduction Operating Systems  Supported operating systems for remote user computers include Windows 2000 and higher, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).  Supported operating systems for the servers connected to the switch’s ports are shown in the table, below: Version Windows...
Page 28: Components
RCM Series User Manual Components RCM416 / RCM816 Front View 555a 555a 5a 5a 5a 5 f 5a 5 f 5| 5 y 5 ~ 5 { 5 P 5 a 5| 5 y 5 ~ 5 { 5 P 5 a...
Page 29 Chapter 1. Introduction Component Description LAN LEDs Primary and Secondary 10/100/1000 Mbps LAN LEDs.  RED: 10 Mbps  ORANGE: 100 Mbps  GREEN: 1000 Mbps  Flashes to indicate that the switch is being accessed over the Net. Laptop USB A dedicated USB port for directly connecting a laptop to the Console Port switch for easy console operation.
Page 30: Rcm416 / Rcm816 Rear View
RCM Series User Manual RCM416 / RCM816 Rear View RCM464V Rear View Component Description Grounding Terminal The wire used to ground the unit connects here. Power Switches These standard slide switches power the unit on and off. Secondary LAN The cable that connects the unit to the backup network Port interface (10/100/1000 Mbps) plugs in here.
Page 31 Chapter 1. Introduction Component Description Power Sockets The power cable(s) plugs in here. The left power socket corresponds to the left power switch, and the right power socket corresponds to the right power switch. Primary LAN Port The cable that connects the unit to the primary network interface (10/100/1000 Mbps) plugs in here.
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Page 33: Chapter 2. Hardware Setup
Chapter 2 Hardware Setup Overview For convenience and flexibility that allows USB interfaces, as well as multiple platforms, the KVM over IP switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (see Adapter Cable Connection Diagram, page 26 for details).
Page 34: Stacking And Rack Mounting
RCM Series User Manual Stacking and Rack Mounting The KVM over IP switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM over IP switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
Page 35: Rcm Series Rack Mounting
Chapter 2. Hardware Setup RCM Series Rack Mounting The RCM416 / RCM816 can be mounted in a 19" 1U rack and the RCM464V can be mounted in a 2U rack. The mounting brackets screw into either the front or the back of the unit so that it can attach to the front or the back of the rack.
Page 36 RCM Series User Manual 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
Page 37: Rack Mounting - Rear
Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
Page 38 RCM Series User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Page 39: Rcm Series Single Stage Installation
Chapter 2. Hardware Setup RCM Series Single Stage Installation In a single stage installation, no additional switches are cascaded from the original switch. To set up a single stage installation, refer to the installation diagrams starting on page 25 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
Page 40 KVM switch. To enable dual power, turn on both power switches. Note: If you are connecting the power to a UPS or an ATEN PN9108/ PN0108, be sure to use the utility power cords supplied with your package instead of standard power cords.
Page 41: Single Stage Installation Diagram
Modem Note: The diagram above shows an installation with the RCM416 / RCM816. Installing the RCM464V is the same as the RCM416 / RCM816 and the only difference is that it provides additional KVM ports and an extra power socket.
Page 42: Adapter Cable Connection Diagram
RCM Series User Manual Adapter Cable Connection Diagram KA7120 KA7177 KA7170 KA7130 KA7140 KA7176 KA7175...
Page 43: Adapter Cable Connection Diagram Cont
Chapter 2. Hardware Setup Adapter Cable Connection Diagram cont. KA7166 KA7178 KA7168 KA7188 KA7169 KA7189...
Page 44: Rcm Series Two Stage Installation
To control even more servers, up to 16/32 additional KVM switches can be cascaded from the KVM ports of the original KVM over IP switch. As many as 512 servers (RCM416 / RCM816 / RCM464V) can be controlled in a complete two stage installation.
Page 45: Two Stage Installation Diagram
KA9120 Note: The diagram above shows an installation with the RCM416 / RCM816. Installing the RCM464V is the same as the RCM416 / RCM816 and the only difference is that it provides additional KVM ports and an extra power socket.
Page 46: Channel Forwarding
RCM Series User Manual Channel Forwarding The RCM Series switches can utilize KA7178 adapters to connect a server to two KVM switches to provide Channel Forwarding with redundancy. Channel Forwarding adds up to 8 additional remote connections to the server and redundancy in case a switch goes off-line.
Page 47: Configure Channel Forwarding
Chapter 2. Hardware Setup Configure Channel Forwarding To set up Channel Forwarding, do the following: 1. Click the Maintenance tab. 2. Select Terminal on the menu bar. 3. Use the command line to configure Channel Forwarding on the primary and secondary KVM switch: To enable Channel Forwarding on the primary switch, type: setvchannelmode 1 To set the primary switches' IP address, on the secondary switch, type:...
Page 48: Pdu Installation
RCM Series User Manual PDU Installation ATEN PDU products are intelligent Power Distribution Units that offer outlet level control combined with remote access to give IT administrators the ability to power control devices attached to the unit from practically any location via a TCP/IP connection.
Page 49 Chapter 2. Hardware Setup 5. Following this, using the KVM over IP switch GUI, browse to Device Management, then to ANMS. In Authentication, uncheck CC Management. 6. Finally, confirm that appropriate power management permission has been assigned. Browse to Port Access, then to Port Configuration. Select the relevant port number from the left tree menu.
Page 50 RCM Series User Manual The power outlet permission will then be assigned to the port you selected, as shown below.
Page 51: Hot Plugging
Chapter 2. Hardware Setup Hot Plugging KVM over IP switches support hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down. Note: If the server’s Operating System does not support hot plugging, this function may not work properly.
Page 52: Port Id Numbering
RCM Series User Manual Port ID Numbering Each server on the installation is assigned a unique Port ID. Its Port ID is a one or two segment number that is determined as follows:  A server attached to a First Stage unit has a one segment Port ID (from 1– 16) that corresponds to the KVM Port number that it is connected to.
Page 53: Chapter 3. Super Administrator Setup
Chapter 3 Super Administrator Setup Overview This chapter discusses the administrative procedures that the Super Administrator performs to get the KVM over IP switch set up for the first time. First Time Setup Once the KVM over IP switch has been cabled up, the Super Administrator needs to set the unit up for user operation.
Page 54 RCM Series User Manual After you successfully log in, the Local Console Main Page appears:...
Page 55: Network Setup
Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 156.
Page 56: Changing The Super Administrator Login
RCM Series User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click the User Management tab. The User Management page has a list of Users and Groups in the Sidebar on the left.
Page 57 Chapter 3. Super Administrator Setup The User Information page appears: 3. Change the Username and Password to something unique. 4. Enter the password again in the Confirm Password field to confirm it is correct. 5. Click Save. 6. When the dialog box informing you that the change completed successfully appears, click OK.
Page 58: Moving On
RCM Series User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM over IP switch’s GUI utilities.
Page 59: Chapter 4 Logging In
Chapter 4 Logging In Overview KVM over IP switches can be accessed from a local console; an Internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM over IP switch’s authentication procedure requires you to submit a valid username and password.
Page 60: Browser Login
(see page 176 for details). If so, you must include a forward slash and the login string along with the IP address when you log in. For example: 192.168.0.100/rcm416 If you don't know the IP address and login string, ask your Administrator.
Page 61: Windows Client Ap Login
Chapter 4. Logging In Windows Client AP Login In some cases, the Administrator may not want the KVM over IP switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download the Windows AP Client program from the browser page –...
Page 62: The Windows Client Ap Connection Screen
RCM Series User Manual The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two items: File and Help.  The File Menu allows the operator to Create, Save, and Open user created Work files see The File Menu, page 48...
Page 63: Connecting - Windows Client Ap
Chapter 4. Logging In Connecting – Windows Client AP To connect to a KVM over IP switch do the following: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
Page 64: The File Menu
RCM Series User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
Page 65: Java Client Ap Login
Chapter 4. Logging In Java Client AP Login In those cases in which the Administrator does not want the KVM over IP switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page –...
Page 66: The Java Client Ap Connection Screen
RCM Series User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KVM over IP switches, and lists whichever ones it finds in this box.
Page 67: Connecting - Java Client Ap
Chapter 4. Logging In Connecting – Java Client AP To connect to a KVM over IP switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
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Page 69: Chapter 5. The User Interface
Chapter 5 The User Interface Overview Once you have successfully logged in, the KVM over IP switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
Page 70: Page Components
Manufacturing Number The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical...
Page 71: The Tab Bar
Chapter 5. The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Function...
Page 72: The Ap Gui Main Page
RCM Series User Manual The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 43), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
Page 73 Chapter 5. The User Interface 4. There is an additional icon at the top right-hand corner of the page: Click this icon to close the GUI Main Page and go to the display of the last selected port. 5. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P...
Page 74: The Local Console Gui Main Page
RCM Series User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page: The major difference is that the Local Console Main Page doesn’t have a tab for Download.
Page 75: The Control Panel
Chapter 5. The User Interface The Control Panel WinClient Control Panel Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
Page 76 RCM Series User Manual  Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Screen Mode, Zoom, Mouse Pointer, Mouse Sync Mode, and Macro List. These functions are discussed in the sections that follow.
Page 77: Winclient Control Panel Functions
Chapter 5. The User Interface WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
Page 78 RCM Series User Manual Click to bring up the on-screen keyboard (see The On-Screen Keyboard, page 87). Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is selected (see Mouse Pointer Type, page 89). Click to toggle Automatic or Manual mouse sync.
Page 79 Chapter 5. The User Interface Under an accessed port, click to invoke Panel Array Mode (see Panel Array Mode, page 218). Under an accessed port, click to recall the GUI. Click to bring up the Control Panel Configuration dialog box. See Control Panel Configuration, page 93, for details on configuring the Control Panel.
Page 80: Macros
RCM Series User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
Page 81 Chapter 5. The User Interface An explanation of the Hotkey actions is given in the table below: Action Explanation Exit Remote Breaks the connection to the KVM over IP switch and returns you Location to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
Page 82: User Macros
RCM Series User Manual User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
Page 83 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Record again.
Page 84 RCM Series User Manual Chinese character obtained via keyboard switching is not recorded. 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
Page 85 Chapter 5. The User Interface After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want.
Page 86: System Macros
RCM Series User Manual Note: 1. Information about the Search function is given on page 70. 2. User Macros are stored on the Local Client computer of each user. Therefore, there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them ...
Page 87 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Pause again. ...
Page 88 RCM Series User Manual 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
Page 89: Video Settings
Chapter 5. The User Interface Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto Sync, and slide the Performance bar setting.
Page 90 RCM Series User Manual Advanced Video Settings The meanings of the video adjustment options are given in the table below: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the...
Page 91 Chapter 5. The User Interface Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When a RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
Page 92: Bandwidth Considerations
RCM Series User Manual Options Usage Color Depth This setting determines the richness of the video display by adjusting Control the amount of color information. Preset / Using the Preset and Custom buttons allow you to set and save Custom custom video settings, and revert back to default video settings.
Page 93: Bandwidth Comparison Table
Chapter 5. The User Interface Bandwidth Comparison Table The table below is for reference only and provides a view of how adjustments to video settings can decrease network bandwidth. Setting Performance / 100M Ethernet / 100M Ethernet / 100M Ethernet / Enhanced Text Enhanced Text Enhanced Text...
Page 94: Gamma Adjustment
RCM Series User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box.  Under Advanced configuration, there are ten preset and four user-defined levels to choose from.
Page 95: The Message Board
Chapter 5. The User Interface The Message Board The KVM over IP switch supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other: Button Bar The buttons on the Button Bar are toggles.
Page 96: Message Display Panel
RCM Series User Manual Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
Page 97: Virtual Media
Chapter 5. The User Interface Virtual Media The Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user’s system to appear and act as if it were installed on the remote server. The Virtual Media icon changes depending on the status of the virtual media function, as shown in the table below: Icon...
Page 98 RCM Series User Manual Depending on your selection, additional dialog boxes appear to enable you to select the drive, ISO file, folder, or removable disk you desire. See Virtual Media Support, page 283 for a list of supported virtual media types, and details about mounting them.
Page 99: Mounting Virtual Media - Drag And Drop
Chapter 5. The User Interface 6. To remove an entry from the list, select it and click Remove. 7. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote server, where they show up as drives, files, folders, etc.
Page 100 RCM Series User Manual 2. Open an Explorer window on the local computer and select the media source you want to mount, then hold a left-click with the mouse to drag and drop the virtual media source to the remote view window, as shown below: ...
Page 101 Chapter 5. The User Interface 4. The virtual media devices that you have dragged and dropped are redirected to the remote server, where they show up as drives, files, folders, etc. on the remote server’s file system. Note: If a redirected device cannot be written to, it appears in gray. Once mounted, you can treat the virtual media as if they really existed on the remote server –...
Page 102: Zoom
RCM Series User Manual Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
Page 103: The On-Screen Keyboard
Chapter 5. The User Interface The On-Screen Keyboard The KVM over IP switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
Page 104: Selecting Platforms
RCM Series User Manual Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list. 2.
Page 105: Mouse Pointer Type
Chapter 5. The User Interface Mouse Pointer Type KVM over IP switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
Page 106: Extended Displays
RCM Series User Manual Extended Displays The Extended Displays icon provides the ability to view the screens in an extended display setup. When you click the icon, the Display Panel window appears with the extended screens, as shown here: The size and number of screens in the Display Panel window depends on how the setup is configured.
Page 107: Mouse Dynasync Mode
Chapter 5. The User Interface Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Page 108: Mac And Linux Considerations
RCM Series User Manual Mac and Linux Considerations  For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text →...
Page 109: Control Panel Configuration
Chapter 5. The User Interface Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
Page 110 RCM Series User Manual Item Description  Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen.  If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
Page 111: The Java Control Panel
Chapter 5. The User Interface The Java Control Panel The Java Client Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are:  In the Macros dialog box, Toggle Mouse Display is not available. ...
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Page 113: Chapter 6 Port Access
Chapter 6 Port Access Overview When you log in to the switch, the Port Access page comes up with the KVM over IP switch’s KVM Connections page displayed. Browser GUI...
Page 114: Ap Gui
RCM Series User Manual AP GUI The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. In addition to KVM over IP device listings, if any Blade Servers have been deployed, they are listed separately below the KVM over IP devices.
Page 115: The Sidebar
Chapter 6. Port Access The Sidebar All KVM switches and Blade Servers – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: ...
Page 116: Scan
RCM Series User Manual  Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off.  To access and operate a port, double-click its icon. Port operation details are discussed in Chapter 12, Port Operation. Note: 1.
Page 117: Filter
Chapter 6. Port Access Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the image, below: The meanings of the choices are explained in the following table: Choices...
Page 118: Sidebar Utilities
RCM Series User Manual Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree. When you right-click an item, a list with various options pops up: Note: The screenshot shows an example of just one of the pop-ups that can appear.
Page 119: Port/Outlet Naming
Chapter 6. Port Access Port/Outlet Naming For convenience – especially in large installations with many devices, ports and outlets – administrators and users with port configuration permission, can give each port or outlet a name. To assign, modify or delete a name, do the following: 1.
Page 120 RCM Series User Manual 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.
Page 121: Kvm Devices And Ports - Connections Page
Chapter 6. Port Access KVM Devices and Ports – Connections Page For KVM over IP switches, the Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM over IP switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
Page 122: Port Level
RCM Series User Manual Port Level When a port is selected in the Sidebar, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the sections that follow.
Page 123: Blade Servers - Connections Page
Chapter 6. Port Access Blade Servers – Connections Page Blade Servers that are connected to the switches display below the KVM switches in the Sidebar. This section describes accessing and configuring the blade servers, and associating the blades with KVM switch ports. By associating a blade server or blade with a port the servers and blades are integrated into the Sidebar tree view, and appear as devices connected to the port.
Page 124: Associating Ports
RCM Series User Manual Associating Ports Main Panel Device View Port association begins by clicking the Blade Configuration menu item at the far right of the menu bar. The page comes up in Device View, listing all of the KVM switch’s ports, and the blade servers (IBM and Dell servers), or individual blades (HP servers) that have been associated with them: To make an association from the device view, you first select a KVM port, then select a blade server or blade to associate it with as follows:...
Page 125: Main Panel Blade View
Chapter 6. Port Access 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar. Main Panel Blade View At the bottom of the Device View main panel is a button labeled Blade View.
Page 126: Unassociating Ports
RCM Series User Manual 3. In the screen that comes up, select the port that you want to associate it with. 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar.
Page 127: History
Chapter 6. Port Access History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double-clicking it. ...
Page 128: Favorites
RCM Series User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites, do the following:...
Page 129 Chapter 6. Port Access 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.
Page 130: Modifying A Favorite
RCM Series User Manual Modifying a Favorite  To modify a Favorite, or one of the items contained in it, right-click on it, then select a choice from the popup menu that appears.  To edit a Favorite’s name: Click on it once, wait a second, then click again. You can edit the name after the display changes to provide a text input box, This is the same procedure as the one described for port naming (see Port/Outlet Naming, page 103).
Page 131: User Preferences
Chapter 6. Port Access User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
Page 132 RCM Series User Manual Setting Function Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode (see Auto Scanning, page 215). Key in a value from 1—255 seconds. The default is 5 seconds;...
Page 133: Sessions
Chapter 6. Port Access Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the KVM over IP switch, and provides information about each of their sessions. Note: 1.
Page 134: Access
RCM Series User Manual Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users. Device Level Browser GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one shown below:...
Page 135: Port Level Browser Gui Interface
Chapter 6. Port Access  The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports. To do so: 1. Select the port whose permissions you want the other port(s) to follow. 2.
Page 136 RCM Series User Manual The port access settings are explained in the following table: Name Each port accessible to the user is listed under the Names column. Access The Access column is where device access rights are set. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure.
Page 137: Device Level Ap Gui Interface
Chapter 6. Port Access Device Level AP GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 118), with the exception that there are filters at the top of the columns.
Page 138: Port Level Ap Gui Interface
RCM Series User Manual Port Level AP GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 119), with the exception that there are filters at the top of the columns.
Page 139: Saving Changes
Chapter 6. Port Access Filter Description Mount All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list.
Page 140: Port Configuration
RCM Series User Manual Port Configuration Device Level When a device is selected in the Sidebar, there are two items available under Port Configuration on the Port Properties page: Edit Port Properties and Occupy Timeout. The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy (see Access Mode, page 127).
Page 141 Chapter 6. Port Access Select a port in the list and then click a column (Access Mode, Port OS, OS Language) to open the drop-down menu and choose one of the options described in the table: Column Description Name Lists the name of each individual port under the switch. Access Defines how the port is to be accessed when multiple users have logged Mode...
Page 142: Port Level
RCM Series User Manual Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below:  The Status panel provides information as to whether or not the port is online or offline;...
Page 143 Chapter 6. Port Access An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
Page 144: Associated Links
RCM Series User Manual Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports (KA7140) from a single server to the switch.
Page 145: Multiple View
Chapter 6. Port Access Multiple View The Multiple View page is used to setup viewing of extended monitors for remote KVM sessions. Up to four displays from one computer can be connected to the KVM switch and viewed separately in a remote session. When the Multiple View page comes up, it looks similar to the one below: Setting up Extended Displays: 1.
Page 146 RCM Series User Manual Next configure the KVM ports connected to the extended displays, by doing the following: 2. From the Extended Display page, click Add. 3. The Setup Extended Display Setting window appears with a list of the KVM ports. 4.
Page 147 Chapter 6. Port Access Option Usage Click this icon to open the Setup Extended Display Setting dialog box to select the KVM ports connected to a computer. Remove Click to delete a KVM port from the Port List. Up / Down Click to move a KVM port up or down in the Port List.
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Page 149: Chapter 7. User Management
Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI AP GUI...
Page 150 RCM Series User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.  Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
Page 151: Users
Chapter 7. User Management Users The KVM over IP switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
Page 152 RCM Series User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 177. Password From 0 to 16 characters are allowed depending on the Account Policy settings.
Page 153 Chapter 7. User Management Field Description  Permissions Enabling Device Management allows a user to configure and control the settings for overall KVM over IP switch operations (see Device Management, page 151).  Enabling Port Configuration allows a user to configure and Note: For ordinary control the settings for individual ports (see Port users, in addition to...
Page 154 RCM Series User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows:  Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
Page 155: Modifying User Accounts
Chapter 7. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.  The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
Page 156: Groups
RCM Series User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
Page 157 Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
Page 158: Modifying Groups
RCM Series User Manual Modifying Groups To modify a group, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2. In the Group notebook that comes up, make your changes, then click Save. Note: The Group page is discussed on page 140;...
Page 159: Users And Groups
Chapter 7. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 135 for details. Assigning Users to a Group To assign a user to a group from the User’s notebook, do the following: 1.
Page 160: Removing Users From A Group
RCM Series User Manual Removing Users From a Group To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name and click Modify. 2.
Page 161: Assigning Users To A Group
Chapter 7. User Management Assigning Users to a Group To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
Page 162: Removing Users From A Group
RCM Series User Manual Removing Users From a Group To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
Page 163: Device Assignment
Chapter 7. User Management Device Assignment When a user logs in to the KVM over IP switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
Page 164 RCM Series User Manual 3. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
Page 165: Filters
Chapter 7. User Management 4. When you have finished making your choices, click Save. 5. In the confirmation popup that appears, click OK. Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.
Page 166: Assigning Device Permissions
RCM Series User Manual Assigning Device Permissions To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
Page 167: Chapter 8. Device Management
Chapter 8 Device Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI AP GUI...
Page 168: General
RCM Series User Manual General The General section of the Device Information page displays the name of the selected device, its firmware version, the FPGA (Field-Programmable-Gate- Array) and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version.
Page 169: Operating Mode
Chapter 8. Device Management Item Description Temperature Warning Place a check in the checkbox to enable a temperature Message warning message. If this function is enabled, when the device’s temperature drops below the Low threshold setting, or exceeds the High threshold setting, the system records the event in the system log.
Page 170 RCM Series User Manual  When the Enable Adapter ID function is enabled (the default) the switch stores adapter cable information for each of its ports, so that when you move a KVM Adapter Cable from one port to another, it remembers the adapter cable’s port properties information at the new location (see The Adapter ID Function, page 35).
Page 171 Chapter 8. Device Management 2. For Mouse Broadcast, you and all the servers must be running the same OS; all the monitors must have the same resolution; and all the screens must have an identical layout. 3. See The Port Toolbar, page 213 for details. ...
Page 172: Network
RCM Series User Manual Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.
Page 173: Ip Installer
Chapter 8. Device Management IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM over IP switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 256, for IP Installer details. Note: 1.
Page 174: Nic Settings
RCM Series User Manual NIC Settings  Redundant NIC The KVM over IP switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive. If there is a network failure on the first interface, the switch automatically switches to the second interface.
Page 175 Chapter 8. Device Management  IPv4 Settings  IP Address: IPv4 is the traditional method of specifying IP addresses. The KVM over IP switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. ...
Page 176: Network Transfer Rate
RCM Series User Manual  IPv6 Settings  IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 258 for further information.) The KVM over IP switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
Page 177: Anms
Chapter 8. Device Management ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination ...
Page 178 RCM Series User Manual 3. If your server requires authentication, put a check in the My server requires authentication checkbox, and key in the appropriate account information in the Account Name and Password fields. 4. Key in the email address of where the report is being sent from in the From field.
Page 179 Chapter 8. Device Management  SNMP Trap To be notified of SNMP trap events, do the following: 1. Check Enable SNMP Agent. 2. Key in either the IPv4 address, IPv6 address, or domain name of the computer to be notified of SNMP trap events. 3.
Page 180: Authentication
RCM Series User Manual Authentication  Disable Local Authentication Selecting this option disables login authentication on the KVM over IP switch. The switch can only be accessed using LDAP, LDAPS, MS Active Directory, RADIUS or CC Management authentication.  RADIUS Settings To allow authentication and authorization for the KVM over IP switch through a RADIUS server, do the following: 1.
Page 181 Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=rcm464v,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
Page 182 RCM Series User Manual Item Action Search DN Set the distinguished name of the search base. This is the domain name where the search starts for user names. Timeout Set the time in seconds that the KVM over IP switch waits for an LDAP or LDAPS server reply before it times out.
Page 183: Snmp Agent
Chapter 8. Device Management SNMP Agent The SNMP Agent allows you to configure most Device Management settings with a MIB browser using the MIB file downloaded from our website. The MIB file imports into the MIB browser to configure the following Device Management settings: Operating Mode: Mode, COM Settings;...
Page 184 RCM Series User Manual 3. Select the Version. 4. Enter a Community Name. 5. Key in NMS IP/Host Name. Enter the IP address of a computer that will access the switch via a MIB browser. 6. Select the Access Type and click Save. 7.
Page 185: Oobc
Chapter 8. Device Management OOBC In case the KVM over IP switch cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, click to put a checkmark in the Enable Out of Band Access checkbox.
Page 186: Enable Dial Back
RCM Series User Manual Enable Dial Back As an added security feature, if this function is enabled, the switch disconnects the calls that dial in to it, and dials back to one of the entries specified in the table below: Item Action Enable Fixed...
Page 187 Chapter 8. Device Management Item Action Emergency Dial If the KVM over IP switch gets disconnected from the network, or the network goes down, this function puts the switch on line via the ISP dial up connection.  If you choose PPP stays online until network recovery, the PPP connection to the ISP will last until the network comes back up or the switch reconnects to it.
Page 188: Security
RCM Series User Manual Security The Security page is divided into 7 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).
Page 189: Filter
Chapter 8. Device Management Filter  IP and MAC Filtering IP and MAC Filters control access to the KVM over IP switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
Page 190 RCM Series User Manual  Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify whether you are filtering an IPv4 or IPv6 address. 3. Key the address you want to filter in the From: field. ...
Page 191 Chapter 8. Device Management To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. ...
Page 192: Login String
RCM Series User Manual Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must add to the IP address when they access the KVM over IP switch with a browser. For example, if 192.168.0.126 were the IP address, and abcdefg were the login string, then the user would have to key in: 192.168.0.126/abcdefg...
Page 193: Account Policy
Chapter 8. Device Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
Page 194: Encryption
RCM Series User Manual Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance – no encryption offers the best performance;...
Page 195: Working Mode
Chapter 8. Device Management Working Mode An explanation of the Working Mode items is given in the table, below: Item Explanation Enable ICMP If ICMP is enabled, the KVM over IP switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. Enable FIPS Enables the FIPS security standard.
Page 196: Private Certificate
For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
Page 197: Certificate Signing Request
Chapter 8. Device Management Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
Page 198 RCM Series User Manual Information Example Email Address administrator@yourcompany.com 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the KVM over IP switch. 4.
Page 199: Date/Time
Chapter 8. Device Management Date/Time The Date/Time dialog page sets the KVM over IP switch time parameters: Set the parameters according to the information below. Time Zone  To establish the time zone that the KVM over IP switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
Page 200: Date
RCM Series User Manual Date  Select the month from the drop down listbox.  Click < or > to move backward or forward by one year increments.  In the calendar, click on the day.  To set the time, use the 24 hour HH:MM:SS format. ...
Page 201: Blade Servers
Chapter 8. Device Management Blade Servers Configuration Page For Super Administrators, when a Blade Server is selected in the Sidebar, its Configuration page comes up: Browser GUI AP GUI...
Page 202: Blade Server Setup
RCM Series User Manual Blade Server Setup Adding a Blade Server To configure a new Blade server, do the following: 1. Select its icon in the Sidebar, then click Add in the main panel. The Setup Blade Server dialog box comes up, with the Step 1 tab displayed: 2.
Page 203: Modifying / Deleting A Blade Server
Chapter 8. Device Management Field Explanation Password Key in the password required for serial access authentication. Scan Interval The interval between times that the KVM over IP switch scans the server for information. Timeout The amount of time that the KVM over IP switch waits for a response from the server before it stops scanning for information.
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Page 205: Chapter 9 Log
Chapter 9 Overview The KVM over IP switch logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears: Browser GUI AP GUI...
Page 206: Log Information
RCM Series User Manual Log Information The Log Information page displays events that take place on the KVM over IP switch, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
Page 207 Chapter 9. Log A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Device Time: Shows the events according to the time configured on the switch.
Page 208 RCM Series User Manual Item Description Exit Click this button to exit the log filter function.
Page 209: Log Notification Settings
Chapter 9. Log Log Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notification are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog √ file, or any combination of the three. A check mark ( ) indicates that notification of the event is enabled for the method specified in the column heading;...
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Page 211: Chapter 10 Maintenance
Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; send terminal commands, ping network devices; and restore default values. Browser GUI AP GUI...
Page 212: Main Firmware Upgrade
RCM Series User Manual Main Firmware Upgrade In addition to upgrading the KVM over IP switch’s main firmware, this function can also be used to upgrade Blade Servers deployed on the installation. As new versions of the firmware become available, they can be downloaded from our website.
Page 213: Firmware Upgrade Recovery
Chapter 10. Maintenance Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 13). 3.
Page 214: Upgrade Adapters
RCM Series User Manual Upgrade Adapters The Upgrade Adapters page allows you to view and update KVM adapter firmware and display information. This section refers to the KVM adapter cables that provide the EDID display information to the connected server, which allow its video to be displayed on the local console monitor.
Page 215: Upgrade Adapters
Chapter 10. Maintenance Upgrade Adapters The Upgrade Adapters button is used to upgrade the firmware of the KVM Adapter Cables. To perform the upgrades, do the following: 1. Click the Maintenance tab; select the Upgrade Adapters menu item. 2. Click Adapter Firmware Info to bring up a list of the adapter firmware versions that are stored in the main firmware.
Page 216: Adapter Firmware Info
RCM Series User Manual Adapter Firmware Info The Adapter Firmware Info button provides a list of the Adapter Cable firmware stored on the switch’s Main firmware. You can use this information to compare it to the F/W Version listed for the connected Adapter Cables. For optimum compatibility we recommend upgrading your Adapter Cable’s firmware to match that stored with the switch's Main firmware.
Page 217: Display Information
Chapter 10. Maintenance Display Information The Display Information button will query and show the locally connected monitor’s EDID information, as shown here: Update Adapter Display Info The Update Adapter Display Info button will query the local monitor’s EDID information and update it on the Adapter Cable. The EDID information tells the server's video card about the hardware of the display it is connected to;...
Page 218: Adapter Firmware Upgrade Recovery
RCM Series User Manual Adapter Firmware Upgrade Recovery Should the adapter firmware upgrade procedure fail for one of the KVM Adapter Cables and the adapter becomes unusable, the following adapter firmware upgrade recovery procedure will resolve the problem: 1. Unplug the Adapter from the server it is connected to. 2.
Page 219: Backup/Restore
Chapter 10. Maintenance Backup/Restore Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1.
Page 220: Restore
RCM Series User Manual Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 2.
Page 221: Terminal
Chapter 10. Maintenance Terminal Terminal provides a command line to execute options using a terminal interface. Type a command in the window and hit [Enter] to execute it. Available commands include:  BLADEDEBUG => Debug blade server.  CLS => Clears the screen. ...
Page 222 RCM Series User Manual  SETCABLELEN [channel] [value] => Sets the cable length  Channel: 0 for local console; 01-08 for remote consoles  Value: 0 = Automatic, 1 = Disable, 2 = Short, 3 = Long  SETFORWARD [IP address] => Sets primary switch IP address on secondary switch for Channel Forwarding ...
Page 223: System Operation
Chapter 10. Maintenance System Operation The System Operation page lets you restore certain configuration changes that were made to the KVM over IP switch back to their original factory default values. The functions performed on this page are as follows: Clear Port Names: Clicking this button removes names that have been assigned to the ports.
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Page 225: Chapter 11. Download
Chapter 11 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server: Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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Page 227: Chapter 12. Port Operation
Chapter 12 Port Operation Overview After you have successfully logged in (see Logging In, page 43), the KVM over IP switch opens to the Port Access tab’s Connections page, with the first KVM over IP switch selected in the sidebar: Note: 1.
Page 228: Connecting To A Port
RCM Series User Manual Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page.  To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar;...
Page 229: The Port Toolbar
Chapter 12. Port Operation The Port Toolbar The KVM over IP switch’s interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display (see page 115), the Port Number and/or the Port Name display at the right of the toolbar.
Page 230: The Toolbar Icons
RCM Series User Manual The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.
Page 231: Toolbar Hotkey Port Switching
Chapter 12. Port Operation Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM over IP switch provides the following hotkey features:  Going directly to a port by keying in its port number and clicking Enter. ...
Page 232: Skip Mode
RCM Series User Manual  Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
Page 233: Recalling The Port Access Page
Chapter 12. Port Operation Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following:  Tap the GUI Hotkey once.  From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 214).
Page 234: Panel Array Mode
RCM Series User Manual Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 64 panels:  Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
Page 235: Panel Array Toolbar
Chapter 12. Port Operation Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
Page 236: Multiuser Operation
RCM Series User Manual Multiuser Operation The KVM over IP switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent. For an explanation of the method by which users are assigned to buses, see the next section, Users and Buses.
Page 237: Users And Buses
15th, 23rd, etc., users are all on the sixth bus; the eighth, 16th, 24th, etc., users are all on the eighth bus.  The RCM416 / RCM464V support four remote buses. The first, fifth, ninth, etc., users are all on the first bus; the second, sixth, 10th, etc., users are all on the second bus;...
Page 238 RCM Series User Manual This Page Intentionally Left Blank...
Page 239: Chapter 13. The Log Server
Chapter 13 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM over IP switches and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
Page 240: Starting Up
RCM Series User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
Page 241: The Menu Bar
Chapter 13. The Log Server The Menu Bar The Menu bar consists of four items:  Configure  Events  Options  Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
Page 242: Events
RCM Series User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the computer the Log Server is running on, or its DNS name. Port The port number that was assigned to the Log Server under Device Management (see Log Server, page 162).
Page 243 Chapter 13. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
Page 244: Maintenance
RCM Series User Manual Item Description End Time Select the time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported. E.g., h%ds would match hands and hoods.
Page 245: Options
Chapter 13. The Log Server Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
Page 246: The Log Server Main Screen
RCM Series User Manual The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels.  The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 225). ...
Page 247: The List Panel
Chapter 13. The Log Server The List Panel The List panel contains six fields: Field Explanation ID / State Shows the ID number of the device and determines whether the Log Server records the ticks for this unit, or not. If the ID checkbox is checked, the State field displays Recording, and the ticks are recorded.
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Page 249: Appendix
Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
Page 250 RCM Series User Manual electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
Page 251: Rack Mounting
Appendix  Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.  Additional protection to secure and fix the equipment is needed if the equipment is installed by stacking;...
Page 252: Consignes De Sécurité
RCM Series User Manual Consignes de sécurité Général  Ce produit est destiné exclusivement à une utilisation à l’intérieur.  Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement.  Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
Page 253 Appendix  L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale, contactez votre électricité afin qu’il remplace cette dernière qui doit être obsolète.
Page 254 RCM Series User Manual  N’essayez pas de réparer l’unité vous-même. Confiez toute opération de réparation à du personnel qualifié.  Si les conditions suivantes se produisent, débranchez l’unité de la prise murale et amenez-la à un technicien qualifié pour la faire réparer: ...
Page 255: Montage Sur Bâti
Appendix Montage sur bâti  Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
Page 256: Technical Support
RCM Series User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page iii North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation Support...
Page 257: Specifications
Appendix Specifications RCM416 / RCM816 Function RCM416 RCM816 Computer Direct Connections 512 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White)
Page 258 RCM Series User Manual Function RCM416 RCM816 Environment Operating Temp. 0–40° C Storage Temp. -20–60° C Humidity 0–80% RH, Non-condensing Physical Housing Metal Properties Weight 5.33 kg (11.75 lb) 5.38 kg (11.86 lb) Dimensions 43.36 x 41.21 x 4.40 cm 43.36 x 41.21 x 4.40 cm...
Page 259: Rcm464V
Appendix RCM464V Function RCM464V Computer Direct Connections 512 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White) 1 x VGA HDB-15 (Blue) Mouse 1 x USB Type A Female (White)
Page 260 RCM Series User Manual Function RCM464V Environment Operating Temp. 0–40° C Storage Temp. -20–60° C Humidity 0–80% RH, Non-condensing Physical Housing Metal Properties Weight 7.00 kg (15.42 lb) Dimensions 43.36 x 41.26 x 8.80 cm L x W x H (17.07 x 16.24 x 3.46 in)
Page 261: Troubleshooting
Appendix Troubleshooting General Operation Problem Resolution I am confused about which See Terminology, page xvi for details equipment the terms Local and Remote refer to. Erratic Operation The KVM over IP switch needs to be started before any cascaded switches. 1.
Page 262 RCM Series User Manual Problem Resolution No remote server video display Press and release the left Alt key, then press and on the client computer, but release the right Alt key mouse movements appear on the local console and mouse clicks have no effect The display on the client Switch ports to a port with a different resolution, then...
Page 263: Mouse Problems
Appendix Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Upgrade Adapters, page 198 for details Unplug the cable(s) from the console port(s), then plug it/ them back in.
Page 264 RCM Series User Manual Problem Resolution When I log in with my Mac There are two automatic Mouse DynaSync settings: the system, the local and default, and Mac2. If mouse synchronization is not remote mouse pointers do satisfactory with the default, try the Mac 2 setting. See not sync.
Page 265: Virtual Media
Appendix Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
Page 266: The Winclient Activex Viewer And The Winclient Ap
RCM Series User Manual The WinClient ActiveX Viewer and the WinClient AP Problem Resolution Only units whose Access Port settings for Program (see My KVM over IP units page 156) match the number specified for Port in the don’t show up in the Server area of this dialog box appear in the Server List Server List window when window.
Page 267: The Java Applet And Java Client Ap
Appendix Problem Resolution Under Vista, after I open This is a result of Vista’s UAC (User Account Control). the WinClient ActiveX There are two methods to resolve this problem: viewer and try to mount a 1. If you are your client computer’s administrator, open driver or removable disk, I your browser by right clicking its icon and choosing Run get a “Driver not ready”...
Page 268: Sun Systems
RCM Series User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
Page 269: Redhat Systems
Appendix Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse a server, the keyboard and mouse synchronization mode. See Mac and Linux aren’t working normally with the Considerations, page 92 for details KA7175/KA7176 console modules.
Page 270 RCM Series User Manual Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft...
Page 271 Appendix 4. Delete all the temporary Internet-related files To remove all the temporary Internet related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings.
Page 272: Ip Address Determination
RCM Series User Manual IP Address Determination If you are an administrator logging in for the first time, you need to access the KVM over IP switch in order to give it an IP address that users can connect to. There are three methods to choose from.
Page 273: Browser
Appendix 3. Select the KVM over IP switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
Page 274: Ipv6
RCM Series User Manual IPv6 At present, the KVM over IP switch supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). Link Local IPv6 Address At power on, the KVM over IP switch is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef).
Page 275: Ipv6 Stateless Autoconfiguration
Appendix IPv6 Stateless Autoconfiguration If the KVM over IP switch’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM over IP switch can obtain its prefix information from that device in order to generate its IPv6 address.
Page 276: Port Forwarding
RCM Series User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data that comes in over a particular port to.
Page 277: Keyboard Emulation
Appendix Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
Page 278: Sun Keyboard
RCM Series User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...
Page 279: Ppp Modem Operation
Appendix PPP Modem Operation Basic Setup If the KVM over IP switch has a serial port, it can be accessed via RS-232 using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: SA0142 Cat 5e Cable (DB9-M, DTE - DCE)
Page 280: Connection Setup Example (Windows Xp)
RCM Series User Manual Connection Setup Example (Windows XP) To set up a dial-in connection to the KVM over IP switch under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2.
Page 281: Ka7140 Configuration And Operation
Appendix KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the KVM over IP switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
Page 282: Operation
RCM Series User Manual 3. In the Properties section, drop down each of the lists to select the port property values that match the ones used by the connected serial console device. The port property settings that the KA7140 supports are given in the following table: Setting Meaning...
Page 283: Ka7140 Pin Assignments
Appendix KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: Assignment DB9 Female...
Page 284: Internal Serial Interface Configuration
RCM Series User Manual Internal Serial Interface Configuration The KVM over IP switch provides a function that lets you configure an attached device’s serial interface parameters from within any accessed server. To do so: 1. From the accessed server, open a command line (terminal) session or third party serial application such as HypterTerminal or PuTTY.
Page 285: Operation
Appendix Operation ↑ ↓  Use the Up and Down Arrow Keys ( ) to highlight a device in the left panel, then press [Enter] to open a command line (terminal) session on the accessed device.  When you have finished with your session, press the hotkey (see page 269 and 270) that brings you back to the access page.
Page 286: Port Level Configuration
RCM Series User Manual Port Level Configuration When a serial interface device is selected in the left panel, The screen looks similar to the one below: The configuration settings that can be made when a serial interface device is selected are described in the table, below: Setting Description Port Configuration...
Page 287: Additional Mouse Synchronization Procedures
Appendix Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you should perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the KVM over IP switch.
Page 288: Sun / Linux
RCM Series User Manual 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
Page 289: Additional Video Resolution Procedures
Appendix Additional Video Resolution Procedures If you are running Windows, and wish to use new refresh rates, do the following: → → → → 1. Open Control Panel Display Settings Advanced Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
Page 290: Trusted Certificates
RCM Series User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
Page 291: Installing The Certificate
Appendix Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Page 292: Certificate Trusted
RCM Series User Manual Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:...
Page 293: Mismatch Considerations
Appendix Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
Page 294: Self-Signed Private Certificates
[Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
Page 295: Fan Location And Speed Information
The KVM over IP Switch has 3 fans that feed real-time fan speed information to the WinClient / Java Client Device Management page. RCM416 / RCM816 RCM464V The speed of each fan in the images above are shown on the Device...
Page 296: Clear Login Information
RCM Series User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults.
Page 297: Factory Default Settings
Appendix Factory Default Settings The default settings are as follows: Setting Default Language English GUI Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper Microphone/Speaker Viewer...
Page 298: Supported Kvm Switches
RCM Series User Manual Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation:  CS1308  CS1316  CS9134  CS9138  KH1508A  KH1516A  KH1532A Note: 1. Some of the KVM over IP switch’s features may not be supported, depending on the functionality of the cascaded KVM switch.
Page 299: Virtual Media Support
Appendix Virtual Media Support WinClient ActiveX Viewer / WinClient AP  IDE CDROM/DVD-ROM Drives – Read Only  IDE Hard Drives – Read Only  USB CDROM/DVD-ROM Drives – Read Only  USB Hard Drives – Read/Write*  USB Flash Drives – Read/Write* ...
Page 300: Limited Warranty
What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
Page 301 Index Clear Login Information 280 Components 12 Access 118 Connecting Access Ports 157 Java Client AP 51 Adapter cables Windows Client AP 47 firmware upgrade recovery 202 Connection screen Adapter connection diagram 26, 27 Java Client AP 50 Adapter ID Function 35 Windows Client AP 46 Adding Users 135 Connections...
Page 302 RCM Series User Manual IPv4 Settings 159 IPv6 Settings 160 Factory Default Settings 281 Fan Location and Speed 279 Java Client AP Fan Warning Message 152 Connecting 51 Favorites 112 Connection Screen 50 Features Logging in 49 V-Series exclusive 8 Filter 101, 190 Filtering IP 173...
Page 303 Index Login Invalid login 43 Panel array 100 Login Failures 172 Panel Array Mode 218, 253 Login String 176 Panel Array toolbar 219 Port Access Access 118 blade servers 107 MAC Filtering 173 filter log 190 Mac Keyboard Emulation 261 KVM devices 97 Macros Sessions 117...
Page 304 RCM Series User Manual Sun Systems 252 Virtual Media 249 Safety Instructions Web Browser 249 General 233 WinClient ActiveX Viewer 250 Rack Mounting 235 WinClient AP 250 Scan 100 Trusted Certificates 274 screen, refresh 75 Two IP Addresses 158 Search Two Stage Installation 28 Macros 70 Security 172...
Page 305 Index Auto Scanning 215 Connection Screen 46 Message Board 79 File Menu 48 Windows Client AP Logging in 45 Connecting 47...

This manual is also suitable for:

Rcm816 Rcm464v

ATEN RCM416 User Manual

Chapter 1. Introduction

Chapter 2. Hardware Setup

Chapter 3. Super Administrator Setup

Chapter 4 Logging in

Chapter 5. The User Interface

Chapter 6 Port Access

Chapter 7. User Management

Chapter 8. Device Management

Chapter 9 Log

Chapter 10 Maintenance

Chapter 11. Download

Chapter 12. Port Operation

Chapter 13. The Log Server

Appendix

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Summary of Contents for ATEN RCM416