ATEN Matrix KVM KM0832 User Manual
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ATEN Matrix KVM KM0832 User Manual

ATEN Matrix KVM KM0832 User Manual

8-console 32-port matrix kvm switch
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8-Console 32-Port
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KM0832
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Summary of Contents for ATEN ATEN Matrix KVM KM0832

  • Page 1 8-Console 32-Port Matrix KVM Switch KM0832 User Manual www.aten.com...

  • Page 2: Fcc Information

    KM0832 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    User Information Online Registration Be sure to register your product at our online support center: International – http://support.aten.com North America – http://www.aten-usa.com/product_registration Telephone Support International – 886-2-8692-6959 North America – 1-888-999-ATEN User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.

  • Page 4: Package Contents

    KM0832 User Manual Package Contents The KM0832 package consists of: 1 KM0832 Matrix KVM Switch 1 Power Cord 1 Rack Mount Kit (brackets and Phillips head hex screws M3 x 8) 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide Check to make sure that all of the components are present and in good order.

  • Page 5: Table Of Contents

    Contents FCC Information ..........ii RoHS.
  • Page 6 KM0832 User Manual Chapter 3. Basic Operation Hot Plugging ..........35 Switching Daisy-Chained KVM Switch Positions .
  • Page 7 Set Scan ..........78 Configuring OSD User Settings .
  • Page 8 KM0832 User Manual Port Switching ......... . 124 Switching to KVM Ports .

  • Page 9: About This Manual

    KM0832 User Manual About This Manual This user manual is provided to help you get the most from your KM0832 system. It covers all aspects of installation, configuration, and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KM0832 System.

  • Page 10: Conventions

    KM0832 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 11: Chapter 1 Introduction

    Chapter 1 Introduction Overview The KM0832 Matrix KVM Switch gives IT administrators advanced control of multiple computers. Operators working at up to 8 keyboard, monitor, mouse (KVM) consoles can independently and simultaneously take direct control of up to 32 computers. Using ATEN advanced video routing technology, users can separately access up to 8,000 KVM ports in cascaded KM0832 at the same time.

  • Page 12: Features

    KM0832 User Manual Features Eight KVM consoles independently and simultaneously control up to 32 directly connected computers Automatic video routing technology enables multiple KVM consoles to access separate ports in cascaded KM0832 at the same time Supports up to 1024 user accounts Supports up to 256 group accounts Easy Web browser access to the KM0832 Administrator Utility to configure and maintain the KVM installation...
  • Page 13 Graphical user interface for convenient, user-friendly operation, supported by the KA9233 Console Module and Administrator Utility Daisy chain up to 7 additional KM0432 or KM0216 Matrix KVM Switches Auto-sensing of station’s position on daisy chain installations—OSD and front panel LED indicates station’s position Port names are automatically reconfigured when the station sequence is changed OSD screen automatically adjusts to resolution changes...

  • Page 14: Requirements

    KM0832 User Manual Requirements Consoles The following hardware components are required for each KVM console: A VGA, SVGA, or MultiSync monitor capable of displaying the highest resolution provided by any computer in the installation Keyboard and mouse (PS/2 or USB) Console modules are required to connect KVM consoles to the KM0832.

  • Page 15: Computers

    Computers The following hardware components are required for each computer: A VGA, SVGA, or MultiSync video graphics card with an HDB-15 port; or, for legacy Sun systems, a Sun 13W3 video port PS/2 mouse and keyboard ports (6-pin Mini-DIN), or at least one USB port;...

  • Page 16: Operating Systems

    KM0832 User Manual Operating Systems The KM0832 supports the following operating systems: ® ® Microsoft Windows ® Mac OS 9.0 and higher ® ® RED HAT Linux 6.0, 7.1, 7.2, 7.3, 8.0 and higher Mandriva 9.0 and higher SUSE Linux 8.2 and higher Free BSD 3.5.1, 4.2, 4.3, 4.5 and higher Sun Solaris™...

  • Page 17: Km0832 Front View

    KM0832 Front View 1. POWER LED Lights to indicate that the KM0832 is powered on. 2. KVM Port LEDs The KVM port LEDs are multicolored (red/green/amber) and provide status information about their corresponding KVM ports as follows: Color Condition Amber Steady Flashing Green...
  • Page 18 KM0832 User Manual 3. User Port LEDs Lights (green) to indicate that the console module connected to the corresponding user port is online. Flashes when cascaded from the KVM port(s) of a parent KVM switch. Condition Steady Console module is on Flashing User port is cascaded from a powered on KVM switch Console module is off...

  • Page 19: Km0832 Rear View

    KM0832 Rear View 1. Power Socket The power cord to the AC source plugs in here. 2. POWER Switch This is a standard rocker switch that powers the KVM switch on and off. 3. CONFIGURATION Port The KM0832 is connected to the local network via the CONFIGURATION port.
  • Page 20 KM0832 User Manual 6. USER PORT The Cat 5 cables from the console modules plug in here. USER PORT 1 shares its KVM access with USER PORT 1 on the front panel. The USER PORT 1 switch (front panel) controls which of the two user ports is active.

  • Page 21: Chapter 2. Installation

    Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0832's design utilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch, and KVM adapter cables, that serve as intermediaries between the KVM switch and the computers: KA9222A/ KA9272A/...

  • Page 22: Before You Begin

    KM0832 User Manual Before you Begin 1. Important safety information regarding the placement of this device is provided on page 131. Please review it before proceed- ing. 2. Ensure that all equipment to be connected is powered off. 3. Make sure that all devices you will be connecting up are properly grounded.

  • Page 23: Stacking And Rack Mounting

    Chapter 2. Installation Stacking and Rack Mounting The KM0832 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack space. The procedures for each method are described in the following sections. Note: Allow at least 5.1 cm on each side for adequate ventilation and 12.7 cm at the rear for power cord and cable clearance.

  • Page 24: Rack Mounting-Split

    KM0832 User Manual Rack Mounting—Split 1. Remove the four screws from the sides of the unit, two at the front and two at the rear. The two screws at the front secure the detachable front panel to the chassis. Phillips head hex M3 x 6 2.
  • Page 25 Chapter 2. Installation 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the front and rear of the rack. Cage nuts are provided for racks that are not prethreaded.

  • Page 26: Rack Mounting-Front

    KM0832 User Manual Rack Mounting—Front 1. Remove the two screws that secure the detachable front panel to the chas- sis. (See Step 1 under Rack Mounting—Split, page 14.) 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit.
  • Page 27 Chapter 2. Installation 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the front of the rack. Cage nuts are provided for racks that are not prethreaded.

  • Page 28: Rack Mounting-Rear

    KM0832 User Manual Rack Mounting—Rear 1. Remove the two screws from the sides at the rear of the unit. (See Step 1 under Rack Mounting—Split, page 14.) 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit.
  • Page 29 Chapter 2. Installation 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the rear of the rack. Cage nuts are provided for racks that are not prethreaded.

  • Page 30: Single Level Installation

    KM0832 User Manual Single Level Installation In a single level installation, there are no additional KVM switches cascaded or daisy chained down from the first-level KVM switch. To set up a single- level installation, refer to the diagram on page 21 (the numbers in the diagrams correspond to the numbered steps) and do the following: 1.

  • Page 31: Single Level Installation Diagram

    Chapter 2. Installation Single Level Installation Diagram This product supports several console module and KVM adapter cable types. See Requirements, page 4, and Additional Installation Diagrams, Console Module page 137, for details. CPU Module...

  • Page 32: Multilevel Installations

    KM0832 User Manual Multilevel Installations You can greatly expand the number of computers that can be added to your installation by performing a multilevel installation. The KM0832 supports two types of multilevel installation: Cascading Daisy chaining Overview Cascading involves using the KVM port(s) of a parent KVM switch (one that is above a KVM switch linked down from it) to connect to the user ports of a child KVM switch.
  • Page 33 The table below lists KVM switches that are compatible with the KM0832 and the type of expansion that they use. (KVM switches listed below are sold separately. Contact your dealer for details.) Expansion Type Brand Cascade ALTUSEN KM0832 8 Console 32 Port Matrix KVM Switch Daisy chain ALTUSEN KM0432 4 Console 32 Port Matrix KVM Switch Daisy chain...

  • Page 34: Cascading

    KM0832 User Manual Cascading The KM0832 supports cascading up to 3 levels of KM0832 and 1 level of KVM switches other than the KM0832 (compatible KVM switches are listed above). However, no matter how many levels of KM0832 are cascaded, you can only cascade 1 level of other KVM switches.
  • Page 35 Use Cat 5 cable to connect the Link port of the console module to one of the user ports on the KM0832's rear panel. (Repeat steps 1 and 2 for all KVM consoles that you wish to connect. Up to 8 KVM consoles may be connected in this fashion.) Note: The distance between any console module and any KVM adapter cable, or the first-level and last-level KVM switches, cannot exceed 300m (1000').
  • Page 36 KM0832 User Manual Cascaded KM0832 Installation Diagram Console Module This product supports several console module and KVM adapter cable types. See Requirements, page 4, and Additional Installation Diagrams, page 137, for details.

  • Page 37: Cascading Matrix Plus Kvm Adapter Cables

    Cascading Matrix Plus KVM Adapter Cables You can connect a chain of Matrix Plus KVM adapter cables to each KM0832 KVM port. When connecting Matrix Plus KVM adapter cables to the KM0832, you do not need to install the MP0101M Master Module as with other matrix KVM switches.
  • Page 38 KM0832 User Manual Matrix Plus KVM Adapter Cable Installation Diagram This product supports several Matrix Plus KVM adapter cables. See Additional Installation Diagrams, page 137, for details.

  • Page 39: Cascading Other Kvm Switches

    Cascading Other KVM Switches When cascading KVM switches other than the KM0832, a KVM adapter cable is required. The KVM adapter cable converts the KVM port connector used by the KM0832 to connectors appropriate for the KVM switch that you are installing.

  • Page 40: Daisy Chaining

    KM0832 User Manual Daisy Chaining Up to 7 KM0432 or KM0216 Matrix KVM Switches can be daisy chained to the first-level KM0832. When daisy chained with the KM0432 or KM0216, the KM0832 must occupy the master (first-level) position, while the KM0432 or KM0216 must be used as the slave KVM switch(es) (those KVM switches daisy chained from the master KVM switch).
  • Page 41 To set up a daisy-chained installation, refer to the diagram on page 32 and do the following: 1. Use a daisy-chain cable set (described in Cables, page 5) to connect the CHAIN OUT port of the first-level KM0832 to the CHAIN IN port of the slave KM0432 or KM0216 (first station out to second station in, second station out to third station in, etc.).
  • Page 42 KM0832 User Manual Daisy-Chained Installation Diagram This product supports several console module and KVM adapter cable types. See Requirements, page 4, and Additional Installation Diagrams, page 137, for details. KM0832 KM0432 Next KM0432 Ports 1 - 4 Reserved Console Module Console Module...

  • Page 43: Network Installation

    Network Installation You can configure most KM0832 settings from within a Web browser. To do so, you need to install the KM0832 on the local network. To install the KM0832 on the local network: Connect one end of a Cat 5 cable to the Ethernet and the other end to the CONFIGURATION port on the rear panel of the KM0832.
  • Page 44 KM0832 User Manual This Page Intentionally Left Blank...

  • Page 45: Hot Plugging

    Chapter 3 Basic Operation Hot Plugging The KM0832 supports hot plugging—components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut down the KVM switch. In order for hot plugging to work properly, however, the procedures described below must be followed: Switching Daisy-Chained KVM Switch Positions You can switch the position of daisy-chained KM0432 or KM0216 by simply...

  • Page 46: Powering Off And Restarting

    KM0832 User Manual Powering Off and Restarting Powering off the KM0832 does not affect the computers attached to it. When you restart the KM0832, you will regain control immediately. To replace a KM0832, simply power it down, unplug the cables, plug them into the new KVM switch, and power the new KVM switch on.

  • Page 47: Administrator Utility

    Chapter 4 Administrator Utility Overview The KM0832 Administrator Utility enables network administrators to securely manage the KM0832 Matrix KVM Switch from anywhere in the world at anytime. Super administrators can manage users and groups, control port access, upgrade firmware versions, and perform many other administrative functions using the intuitive and easy-to-use menus and icons.

  • Page 48: Setting The Ip Address

    KM0832 User Manual Setting the IP Address You can use a Web browser, the IP Installer, or the OSD to configure the KM0832 for deployment on your local network. Or, you can assign an IP address from the command line. To use a Web browser to configure the KM0832 you will need: (1) a computer equipped with a Web browser, (2) an Ethernet hub with at least 2 ports, and (3) 2 Cat 5 cables.
  • Page 49 2. Follow the instructions on page 118 of this user manual to manually set the IP address or to view the current settings. (If DHCP is enabled, you will not be able to view the IP address.) To assign an IP address from the command line: 1.

  • Page 50: Logging In

    KM0832 User Manual Logging In The KM0832 Administrator Utility provides secure, password-protected access to the KM0832. A default super administrator account is provided to login and configure the initial settings: Username: ADMIN Password: ADMIN We recommend that you change the password for the default super administrator account.
  • Page 51 Chapter 4. Administrator Utility Upon successfully logging in, the KM0832 Administrator Utility Main Webpage appears.

  • Page 52: Menus

    KM0832 User Manual Menus The menus at the top of the KM0832 Administrator Utility are described in the table below: Menu View Clicking the VIEW menu opens the View Webpage, which allows users to configure the OSD screen settings. Settings Clicking the SETTINGS menu opens the Settings Webpage.

  • Page 53: Icons

    Icons The icons at the top of the KM0832 Administrator Utility are described in the table below: Icon Upgrade Clicking the UPGRADE icon brings up the Firmware Upgrade Webpage. The super administrator can use this function to upgrade the firmware version. Backup Clicking the BACKUP icon opens the Backup and Restore Settings Webpage.

  • Page 54: Tree View Icons

    KM0832 User Manual Tree View Icons A tree view at the left side of the Main Webpage displays the stations and ports. The KM0832 root station icon (at the top of the tree) represents the root node. Under the root station icon are computer icons, chain connector icons, and station icons, which represent the child nodes—one for each KVM port and arranged in ascending order.

  • Page 55: Port Status

    Port Status After logging in to the KM0832 Administrator Utility, the Port Status Webpage displays by default. (You can display the Port Status Webpage at any time by clicking on the KM0832 station icon in the tree view. You can view the Port Status Webpage for cascaded stations by clicking the connector icon or station icon for the station.) Users see only those KVM ports for which they have full access and view only privileges.

  • Page 56: Naming Stations

    KM0832 User Manual Naming Stations To help distinguish one KVM switch from another in cascaded installations, super administrators and administrators can assign unique names to each KM0832. Hint: Assigning a name to a station makes it possible to find it later using the search function.

  • Page 57: Setting The Webpage Session Timeout

    Setting the Webpage Session Timeout If the length of time that a user is idle in the KM0832 Administrator Utility exceeds the Webpage Session Timeout setting, the user’s session is ended. The valid range for the Webpage Session Timeout is 1–240 minutes. The default is 3 minutes.

  • Page 58: Network Configuration

    KM0832 User Manual Network Configuration Network configuration is a super administrator function. After logging in to the KM0832 Administrator Utility, you should configure the network settings. Network settings are configured through the Network Settings Webpage. To open the Network Settings Webpage: 1.

  • Page 59: Ip Installer Setting

    IP Installer Setting You can use the IP Installer to view and change network settings for the KM0832. The IP Installer can be downloaded from our Website. Click Enabled to allow the IP Installer to be used to change the IP address, subnet mask, and gateway for the KM0832.

  • Page 60: System Event Reports

    KM0832 User Manual System Event Reports The KM0832 can be configured to send an e-mail notification whenever the DHCP server assigns a new IP address to the KM0832. Enable the Mail Notification feature and specify the Simple Mail Transfer Protocol (SMTP) server address, information for a valid e-mail account on the server, and the e- mail address of the person to whom the message should be sent.

  • Page 61: Setting The Date And Time

    Setting the Date and Time Super administrators can set the date and time of the KM0832, which enables the System Log, Active Sessions, and System Information Webpages to maintain accurate time-sensitive data. To set the date and time: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login.
  • Page 62 KM0832 User Manual 3. Under System Date & Time, select one of the following three options to set the date and time. Synchronize with my computer: Select this option to synchronize the date and time of the KM0832 with that of the computer that you are using to access it.

  • Page 63: Group Management

    Group Management Super administrators can create, modify, and delete up to 255 groups in the KM0832. (An additional default group cannot be modified or deleted.) Grouping users together simplifies KVM port management by enabling actions to be performed that affect a whole group of users, rather than only one. (You can still use the User Management Webpage to change individual user account settings.

  • Page 64: Modifying Groups

    KM0832 User Manual 6. Click Save. The new group is added to the Group Management Webpage. Modifying Groups To edit a group account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.

  • Page 65: Deleting Groups

    Deleting Groups When you delete a group all users that are members of the group are also deleted. If you do not want to delete certain users in the group, first change the group membership of those users, and then delete the group. To delete a group: 1.

  • Page 66: Managing Port Access Rights For Groups

    KM0832 User Manual Managing Port Access Rights for Groups Super administrators can manage KVM port access rights for groups from the Group Information Webpage. Please note that you do not need to assign access rights for a group to any KVM port that cascades a KM0832.
  • Page 67 Chapter 4. Administrator Utility 2. Click to apply the type of access rights you wish to assign for the group to each KVM port. 3. Click Save to store your changes. 4. To exit without saving changes, click any other menu or icon.

  • Page 68: User Management

    KM0832 User Manual User Management Up to 1023 user accounts can be added to the KM0832 with no restriction on the number of any user type. Each user requires a unique user account to access the KM0832 through a KVM console or through the KM0832 Administrator Utility.

  • Page 69: Adding Users

    Adding Users To add a user account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear. 2. From the Administration menu, choose Account Management > User Management.
  • Page 70 KM0832 User Manual 6. Select an account type for the user. The following table shows the permissions for each account type. (Permissions apply only to the local station. For permissions in cascaded and daisy-chained stations, see Cascaded Installations, page 72.) Permission Access KVM ports* Configure personal...
  • Page 71 7. Select a group membership for the user. If you do not wish to create a group membership for the user, then select the default group account. Note: Each user account can have only one group membership. 8. If you want to assign KVM port access rights to the user, see Managing Port Access Rights for Users, page 64.

  • Page 72: Modifying Users

    KM0832 User Manual Modifying Users To edit a user account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear. 2. Open the User Management Webpage. 3.

  • Page 73: Deleting Users

    5. Click Save. The user account is updated. Deleting Users To delete a user account: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear. 2.

  • Page 74: Managing Port Access Rights For Users

    KM0832 User Manual 3. Select a username and click Delete. The following dialog box appears: 4. Click OK to delete the username. The username is removed from the User Management Webpage. Managing Port Access Rights for Users Super Administrators and Administrators can manage port access rights for Users from the User Information Webpage.
  • Page 75 To manage KVM port access rights for a user: 1. In the User Management Webpage, select a username from the list, and then click Modify. The User Information Webpage appears. The User Information Webpage lists all KVM ports in the installation. KVM ports, whether on the root station, daisy chained, or cascaded, are listed in order of position in the installation.
  • Page 76 KM0832 User Manual 3. Click Save to store your changes. 4. To exit without saving changes, click any other menu or icon.

  • Page 77: Port Management

    Port Management KM0832 port access rights for users and groups are set on a port-by-port basis, giving administrators a high degree of control over which KVM ports users can access and how they access the KVM ports. To enable users to access KVM ports, you must first configure the user access rights for each KVM port.

  • Page 78: Managing Port Access

    KM0832 User Manual The Port Select Webpage is divided into two columns. Port IDs, or port numbers, are listed in the column on the left in ascending order. Click the port ID to access the Port Management Webpage for that KVM port. If a KVM port has been named, the name appears to the right of the port ID in the Port Note column.
  • Page 79 Chapter 4. Administrator Utility 3. In the Port ID column, click on a port ID to open the Port Management Webpage for that KVM port. The Port Management Webpage appears. The Port Access area of the Port Management Webpage is used to manage port access rights for users and groups.
  • Page 80 KM0832 User Manual Available Users Lists users who have not been assigned access rights for the KVM port. Available Groups Lists groups that have not been assigned access rights for the KVM port. No Access Users Lists users who are restricted from access to the KVM port. If a user listed in this box is a member of a group that has permission to access the KVM port, placing the user in this box restricts the user from accessing the KVM port.
  • Page 81 To grant port access rights to users or groups: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear. 2. Open the Port Management Webpage for the KVM port where you wish to grant access rights.

  • Page 82: Cascaded Installations

    KM0832 User Manual Repeat Steps 2 and 3 until you have assigned port access rights (or restrictions) for all users and groups. If you make a mistake by adding a user or group to the wrong access rights box, simply highlight the username (or group name) again and then click the corresponding leftward facing arrow.

  • Page 83: Configuring Port Settings

    Chapter 4. Administrator Utility Configuring Port Settings Before you configure port settings, first verify that the KVM adapter cable for the KVM port you wish to configure is connected to the correct KVM port on the back panel of the KM0832. The fields in the lower section of the Port Management Webpage are described in the table on the following page.
  • Page 84 KM0832 User Manual Field Port Note Type a name in the Port Note field. Port notes may be up to 15 characters long. Legal characters include: a–z, A–Z, 0–9, space, and hyphen. Enter a unique note for the port that will differentiate it from all other ports in the KVM installation.

  • Page 85: Restoring Kvm Port Defaults

    Restoring KVM Port Defaults Clicking the Restore Defaults button at the bottom of the Port Select Webpage restores KVM port defaults. When restoring KVM port defaults, port access rights are revoked for users and groups, port notes and personal view shortcuts are removed, and the Port Operating System and Port Language settings are restored to the original factory default settings.

  • Page 86: Setting The Osd View

    KM0832 User Manual Setting the OSD View After you create accounts for users, those users can login to the KM0832 Administrator Utility. From there, they can set the OSD view settings for their accounts. This includes selecting the KVM ports that will appear in the OSD port list;...

  • Page 87: View Mode

    View Mode Many of the OSD functions only operate on the computers that are currently listed (displayed) on the OSD main screen. Use this function to broaden or narrow the scope of KVM ports that are listed. The submenu choices and their meanings are given in the table below: Choice Personal...

  • Page 88: Display Duration

    KM0832 User Manual Display Duration Display duration determines the length of time that the port ID displays on the screen after a KVM port change. The table below explains the choices: Choice Always On Displays the port ID at all times. User Defined Lets you select the amount of time (from 1–240 seconds).

  • Page 89: Configuring Osd User Settings

    Configuring OSD User Settings This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the username that is provided during login. To open the Settings Webpage: 1.
  • Page 90 KM0832 User Manual Setting Change Enter the old account password. Enter a new password, and then Password reenter the password to confirm it. Blank passwords are permitted. Or, do not enter anything to leave the password unchanged. OSD Activation Selects which Hotkey activates the OSD function: [Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].

  • Page 91: Searching For Ports And Stations

    Searching for Ports and Stations You can search for KVM ports and cascaded stations in the KVM installation by typing all (or part) of the port or station name. To search for a KVM port: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login.

  • Page 92: Upgrading Firmware

    KM0832 User Manual Upgrading Firmware Super administrators can upgrade firmware for KM0832 Matrix KVM Switches, attached console modules (except KA9233), KVM adapter cables, and Matrix Plus KVM adapter cables. (To upgrade firmware for KVM switches and console modules not mentioned above, refer to the user manuals for those devices.) As new versions of the KM0832 firmware become available, they can be downloaded from our Website.

  • Page 93: Upgrading Firmware Via The Km0832 Administrator Utility

    Upgrading Firmware via the KM0832 Administrator Utility To upgrade the firmware for all possible devices in the KVM installation: 1. From the computer that was used to download the firmware upgrade pack- age, open a Web browser and login to the KM0832 Administrator Utility (see Logging In, page 40).
  • Page 94 KM0832 User Manual the Firmware Image File field. (If you have not yet downloaded the firmware upgrade package, see Downloading the Firmware Upgrade Package, page 82.) 7. Decide whether to check the firmware version level. If you select Check Firmware Version, the KM0832 Administrator Utility compares the firmware level of the KM0832 with that of the upgrade files.

  • Page 95: Upgrading Firmware Via The Firmware Upgrade Utility

    Chapter 4. Administrator Utility Upgrading Firmware via the Firmware Upgrade Utility Before starting the Firmware Upgrade Utility, ensure that both the host computer and first-level KM0832 lie within the same subnet and are not physically separated by a router, gateway, or firewall. (If you have not yet downloaded the firmware upgrade package, see Downloading the Firmware Upgrade Package, page 82.) Note: This procedure will not upgrade firmware for cascaded KM0832,...
  • Page 96 KM0832 User Manual 3. Click Next to continue. If multiple master (first-level) stations lie within the subnet, the Select Master Device dialog box appears. 4. Select the KM0832 for which you wish to reinstall the firmware, and then click OK. The Firmware Upgrade Utility main screen appears. The utility inspects your installation.
  • Page 97 5. Select a device in the Device List box to display information about it in the Device Description panel. 6. Select the Check Firmware Version check box if you wish to compare the current firmware version level of the KM0832 to that of the Firmware Upgrade Utility installation files.
  • Page 98 KM0832 User Manual 8. As the upgrade proceeds, status messages appear in the Status Messages box, and the progress toward completion is shown on the Progress bar. 9. After the upgrade has been completed, a screen appears to inform you that the procedure was successful: 10.

  • Page 99: Upgrade Failed

    Upgrade Failed If a device fails to complete the upgrade successfully, start the firmware upgrade procedure again. If the KM0832 becomes inoperable after a failed firmware upgrade, follow the procedure to recover from a failed firmware upgrade. Recovering from a Failed Firmware Upgrade If a firmware upgrade procedure is aborted prematurely (due to a power outage, for example), the KVM switch that was being upgraded at the time may become inoperable and may be incapable of accepting a normal firmware...

  • Page 100: Replacing The Root Km0832 With A Child Km0832

    KM0832 User Manual Replacing the Root KM0832 with a Child KM0832 If you replace the root (first-level) KM0832 with a child (lower-level) KM0832, the new root KM0832 will ask you to confirm whether you want to keep the system settings of the previous root KM0832. If you choose to keep the settings, all groups, users, and port notes will be retained.

  • Page 101: Backing Up And Restoring Settings

    Backing Up and Restoring Settings Super administrators and administrators can backup KM0832 system settings to a file and later restore them to the system. We suggest that you backup system settings: before making changes. if you install multiple KM0832 in separate installations and you want to use the same settings.
  • Page 102 KM0832 User Manual To back up system settings: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear. 2. Click the Backup icon. The Backup and Restore Settings Webpage appears.
  • Page 103 To restore system configurations: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear. 2. Click the Backup icon. The Backup and Restore Settings Webpage appears.

  • Page 104: Viewing And Ending User Sessions

    KM0832 User Manual Viewing and Ending User Sessions The KM0832 lists all users who are currently logged in to the KM0832 Administrator Utility and OSD and shows details about their sessions. If a user account is misused, or if another user needs to login to the KM0832 Administrator Utility, super administrators can view and end the sessions of other super administrators, administrators and users.
  • Page 105 To end a user session: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear. 2. Click the Session icon. The Active Sessions Webpage appears. 3.

  • Page 106: Viewing And Clearing The Log File

    KM0832 User Manual Viewing and Clearing the Log File The log file is a record of events that happen in the KM0832 Administrator Utility. It records events such as system boot up and when important administrative changes are made. Each entry is recorded with the date and time that the event happened.
  • Page 107 4. Click OK. The System Log Webpage appears. Each line in the log file is a record of an event that occurred in the KM0832 Administrator Utility during the period of time that you specified on the Event Log Webpage. The log file keeps up to 4096 events in memory. Once that amount is reached, the oldest events are discarded as new events are recorded.

  • Page 108: Viewing System Information

    KM0832 User Manual Viewing System Information Super administrators can view information about the KM0832 through the System Information Webpage. It displays the current firmware version(s) of the KM0832 and attached modules, the system time, the network settings, and the file system. To view system information: 1.

  • Page 109: Viewing Help

    Viewing Help Most KM0832 Administrator Utility functions are described in Help. To open the help file: 1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and login. The KM0832 Administrator Utility Main Screen will appear.
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  • Page 111: Osd Operation

    Chapter 5 OSD Operation OSD Overview The KM0832 OSD provides a visual, menu-driven, mouse-enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.). Changes made in the OSD are reflected in the KM0832 Administrator Utility and vice-versa.
  • Page 112 KM0832 User Manual 2. Key in a valid username and password, then press [Enter]. Note: The first time that you (or anyone else) login to the KM0832 OSD, you must use the default super administrator account. The default username is ADMIN and the default password is also ADMIN. This account can neither be deleted nor does it appear in the username list.

  • Page 113: Osd Main Screen Headings

    OSD Main Screen Headings Heading This column lists the port numbers for all the KVM ports on the installation. The simplest method to access a particular computer is to move the highlight bar to it and press [Enter]. TYPE The model number of the KVM adapter cable used to connect the computer to the KVM port.

  • Page 114: Port Id Numbering

    KM0832 User Manual Port ID Numbering Each KVM port in the KVM installation has a unique port ID. The port ID is composed of up to 4 port numbers separated by hyphens. These port numbers describe a path from the first-level KVM switch through the KVM installation to the target device.
  • Page 115 For example, the station ID of the first KM0432 or KM0216 in the daisy chain is 2. 2 - 1 = 1 The KM0432 or KM0216’s position in the daisy chain is 1. The table below lists the KM0432 or KM0216’s station ID and its position in the daisy chain.

  • Page 116: Osd Functions

    KM0832 User Manual OSD Functions OSD functions configure and control the OSD. Examples of what can be accomplished with the OSD include: rapidly switching to any KVM port; auto scanning specifically selected KVM ports; limiting the list of KVM ports you wish to view;...

  • Page 117: F1: Help

    F1: HELP Click or press [F1] to access Help. It gives a brief description about each OSD function. It also displays information about the user, such as username, group membership, and the KVM console the user is operating. To return to the OSD main screen, click or press [Esc]. F2: VIEW Many of the OSD functions only operate on the computers that are currently displayed (listed) on the main screen.
  • Page 118 KM0832 User Manual (continued from previous page) Setting SET PORT ID A submenu appears with three selections: ID POSITION—Allows you to position where the port ID appears on the monitor. The default is the upper left corner, but you can have it appear anywhere on the screen.

  • Page 119: F3: Set

    F3: SET This function allows the user to change the account password and set up a unique working environment. A separate profile for each user is stored by the OSD and is activated according to the username that is provided during login. The settings are explained in the following table: Setting CHANGE...
  • Page 120 KM0832 User Manual (continued from previous page) Setting SET BEEPER When activated, the beeper sounds whenever a KVM port is changed, when activating the Auto Scan mode (see F7 SCAN, p. 121), or an invalid entry is made on an OSD menu. The default is Y (activated).

  • Page 121: F4: Adm

    F4: ADM F4 is a (super) administrator only function. It allows them to configure and control the overall operation of the OSD. Note: When creating user accounts you must add each user to a group. Therefore, we suggest that you create groups before users. If you do not wish to create groups you may add users to the default group account.
  • Page 122 KM0832 User Manual (continued from previous page) CREATE USER 1. The group list appears. ACCOUNT 2. From the list, select the group to which you wish to add the new user. 3. Enter a username and a password for the account; reenter the password to confirm it, and then press [Enter].
  • Page 123 (continued from previous page) Setting USER ACCESS Allows you to set special access rights for a user to specific SETTING KVM ports. If you want a user’s KVM port access rights to be determined by the group, you do not need to modify these settings.

  • Page 124: Port Management

    KM0832 User Manual PORT MANAGEMENT Setting PORT ACCESS This function allows the administrator to define group and user access to the computers on the installation on a port-by-port basis. Select a KVM port from the list to manage user and group access to the KVM port.
  • Page 125 (continued from previous page) Setting PORT ACCESS To grant port access to a user: (cont.) 1. Select ADD USER. The user list appears. 2. From the list, select the user to whom you wish to grant access to the KVM port. 3.
  • Page 126 KM0832 User Manual (continued from previous page) Setting SET PC NOTE To help remember which computer is attached to a particular KVM port, every KVM port can be given a name. This function allows the administrator to create, modify, or delete port notes. To edit a port note: 1.

  • Page 127: Station Management

    (continued from previous page) Setting RESTORE PORT This function revokes port access for users and groups, removes DEFAULT the station name and port notes, and restores original factory default settings for the Port Operating System and Port Language fields. See Factory Default Settings, page 136. STATION MANAGEMENT Setting CREATE...

  • Page 128: Sadm Configuration

    KM0832 User Manual SADM CONFIGURATION Only the super administrator can view and control the functions under this menu. Setting This function allows administrators to configure the network settings for NETWORK the KM0832 on the Local Area Network (LAN). A submenu appears with the following choices: HTTP PORT, HTTPS PORT, AUTOMATIC IP ADDRESS, and IP ADDRESS SETTING.
  • Page 129 (continued from previous page) Setting BROADCAST Selecting BROADCAST invokes Broadcast mode. When this function is in effect, commands sent from the KVM console keyboard are broadcast to all available computers in the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.

  • Page 130: F5: Sch

    KM0832 User Manual F5: SCH The Search function provides a convenient method to easily locate KVM ports and cascaded stations by their port notes. To search for a KVM port: 1. From the OSD main screen, press or click [F5]. 2.

  • Page 131: F7: Scan

    F7: SCAN This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching yourself. The selection of KVM ports to be included for Auto Scanning is made with the SCAN MODE setting under the F2 SET function (see SET SCAN on p.

  • Page 132: F8: Lout

    KM0832 User Manual F8: LOUT LOUT (logout) logs you out of OSD control of the computers, and blanks the KVM console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the main screen. With this function you must login all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.

  • Page 133: Chapter 6. Hotkey Operation

    Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular KVM port directly from the keyboard. Note: Hotkeys work best in single level and basic cascaded or daisy-chained installations. For installations that combine daisy chaining and cascading, it is simpler, more convenient, and more efficient to use the OSD.

  • Page 134: Port Switching

    KM0832 User Manual When Hotkey mode is active: The Caps Lock, and Scroll Lock LEDs flash in succession. They stop flashing and revert to normal status when you exit Hotkey mode. An on-screen command line appears. The command line prompt is the word HOTKEY: in white text on a blue background.

  • Page 135: Auto Scanning

    Auto Scanning Auto Scan mode switches among all the KVM ports that are accessible to the current operator at regular intervals (see SCAN MODE under SET SCAN, p. 108, for information regarding accessible KVM ports). This function is convenient for automatically monitoring the activity of the computers on the installation.

  • Page 136: Invoking Auto Scan

    KM0832 User Manual Invoking Auto Scan To start Auto Scanning, key in the following hotkey combination: 1. Invoke Hotkey mode (see p. 123). 2. Press [A]. After you press A, you automatically exit Hotkey mode, and enter Auto Scan mode, and Auto Scanning begins. While you are in Auto Scan mode, you can pause the scanning in order to keep the focus on a particular KVM port either by pressing P or with a left-click of the mouse.

  • Page 137: Hotkey Beeper Control

    and mouse clicks can be input. You must exit Auto Scan mode in order to regain normal control of the KVM console. 3. To exit Auto Scan mode press [Esc] or [Spacebar]. Auto Scanning stops when you exit Auto Scan mode. Hotkey Beeper Control The beeper (see SET BEEPER, p.

  • Page 138: Hotkey Summary Table

    KM0832 User Manual Hotkey Summary Table [Num Lock] + [-] [port ID] [Enter] -or- [T] [n] [Enter] [Num Lock] + [*] [←] [→] [↑] [↓] * The user’s Scan Mode settings and port access rights determine which ports are available in Auto Scan mode. To change Scan Mode settings, see SET SCAN on p.

  • Page 139: Chapter 7. Keyboard Emulation

    Apple Keyboard The IBM PC keyboard (101/104 keys) can emulate the functions of the Apple keyboard. The emulation mappings are listed in the table below. PC Keyboard [Shift] [Ctrl] [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen] [Scroll Lock] [Enter] [Backspace]...

  • Page 140: Sun Keyboard

    KM0832 User Manual Sun Keyboard The IBM PC keyboard (101/104 keys) can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard [Ctrl] [T] [Ctrl] [F2]...

  • Page 141: Appendix

    Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 142 KM0832 User Manual (Continued from previous page.) If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 143: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 144: Technical Support

    KM0832 User Manual Technical Support International Email Support Online Support Technical Support Troubleshooting Documentation Software Updates Telephone Support North America Email Support Online Support Technical Support Troubleshooting Documentation Software Updates Telephone Support When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.

  • Page 145: Specifications

    Specifications Function Computer Direct Connections Console Connections Port Selection Connectors Console Port KVM Port Daisy Chain Configuration Maintenance Power Switches Reset Power F/W Upgrade Recovery User Port 1 LEDs User Port (On Line) KVM Port (On Line/Selected) Power I/P Rating Power Consumption Emulation Keyboard/Mouse...

  • Page 146: Factory Default Settings

    KM0832 User Manual Factory Default Settings The factory default settings are as follows: Setting View Mode Port ID Display Mode Port ID Display Position Port ID Display Duration Scan Duration Scan Mode OSD Hotkey Logout Timeout Screen Blanker Hotkey Command Mode Beeper Idle Timeout Port Note...

  • Page 147: Additional Installation Diagrams

    Appendix Additional Installation Diagrams KA9222A PS/2 Console Module CON SOLE KA9233 PS/2-USB Console Module KA9272A USB Console Module CON SOLE...
  • Page 148 KM0832 User Manual KM0832 to KVM Adapter Cable Connection KA8120 PS/2 KVM Adapter Cable...
  • Page 149 Appendix KA9120 PS/2 KVM Adapter Cable KA9130 Sun Legacy KVM Adapter Cable...
  • Page 150 KM0832 User Manual KA9131 Sun USB KVM Adapter Cable KA9140 Serial KVM Adapter Cable CONSOLE NORMAL SERIAL TERMINAL UPGRADE UPGRADE PORT VT-100 KA9170 USB KVM Adapter Cable...
  • Page 151 Appendix Matrix Plus KVM Adapter Cables MP0120 MP0130 MP0131...

  • Page 152: Trusted Certificates

    KM0832 User Manual Trusted Certificates Overview When you try to login to the KM0832 from your Web browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft’s list of Trusted Authorities.

  • Page 153: Installing The Certificate

    Installing the Certificate To install the certificate: 1. In the Security Alert dialog box, click View Certificate. The Certificate dialog box appears. Note: There is a red and white X logo over the certificate to indicate that it is not trusted. 2.

  • Page 154: Certificate Trusted

    KM0832 User Manual (Continued from previous page.) 4. Click Yes. 5. Click Finish to complete the installation. 6. Click OK to close the dialog box. Certificate Trusted The certificate is now trusted:...

  • Page 155: Entering The Ok Prompt (Sun Solaris)

    Appendix When you click View Certificate, you can see that the red and white X logo is no longer present—further indication that the certificate is trusted. Entering the ok Prompt (Sun Solaris) If you are using a PC keyboard to control a Sun Solaris server and want to use Stop-A keys to enter the ok prompt, do the following: Note: Before entering the ok prompt, consult the server’s documentation for any precautionary steps that you should take.

  • Page 156: Troubleshooting

    KM0832 User Manual Troubleshooting General Problem I can’t use the KA9222 or KA9272 Console Modules with the KM0832. The KVM console monitor does not display and there is no response to keyboard and mouse input. I can’t use the KA9222A and KA9272A Console Modules to login to the KM0832.
  • Page 157 Problem Possible Cause When I login, the The certificate’s name browser generates a is not found on CA Root certificate is Microsoft’s list of not trusted, or a Trusted Authorities. Certificate Error response. Some characters I The keyboard layout enter from the setting for the port in keyboard do not which you are having...

  • Page 158: Sun Systems

    KM0832 User Manual Sun Systems Problem Video display problems with HDB-15 interface systems (e.g. Sun Blade 1000 servers). Video display problems with 13W3 interface systems (e.g. Sun Ultra servers).* * These solutions work for most common Sun VGA cards. If these procedures fail to resolve the problem, consult the manual for the Sun VGA card.

  • Page 159: Restoring Original Factory Default Settings

    Restoring Original Factory Default Settings You can restore the original factory default settings for the KM0832 Matrix KVM Switch. The original password for the default super administrator account is restored; all super administrator, administrator, user, and group accounts are removed from the system. Only the station name, Webpage Session Timeout setting, network settings, and date and time are retained.
  • Page 160 KM0832 User Manual (Continued from previous page.) 5. Turn off the KM0832 and unplug the power cord. 6. Remove the jumper cap from pins 1-2 of the J3 jumper. 7. Replace the cover on the KVM switch. Plug in the power cord and turn on the KM0832.

  • Page 161: Limited Warranty

    Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
  • Page 162 KM0832 User Manual This Page Intentionally Left Blank...
  • Page 163 accounts, managing, 53, 58, 111 activating the OSD, 109 Active Sessions Webpage, 94 force logout, 94 viewing, 94 administrator functions, 111 accounts, managing, 111 ports, managing, 114 SADM configuration, 118 stations, naming, 117 system information, 117 Administrator Utility active sessions, viewing, 94 backing up settings, 91 date and time, setting, 51 default username and...
  • Page 164 KM0832 User Manual Hotkey, 127 Broadcast mode, 119 cables, 5 cascading, 24 Matrix Plus KVM adapter cables, 27 chaining, daisy, 30 CONFIGURATION port, 9, 33 console modules, 4, 10, 11 installation diagrams, 137 CPU modules. See KVM adapter cables daisy chaining, 30 Date &...
  • Page 165 IP address, default, 136 IP Installer, 49 keyboard emulation Mac, 129 Sun, 130 keyboard language layout, 116 keyboard layout, 74 keyboards, 74 KM0832 assigning names, 46 desktop mounting, 13 front view, 7 rack mounting, 13 rear view, 9 stacking, 13 KM0832 Administrator Utility.
  • Page 166 KM0832 User Manual main screen headings, 103 managing ports, 114 naming stations, 117 navigating, 103 overview, 101 password, default, 102 passwords, setting, 109 port defaults, restoring, 117 port ID, 108 port shortcuts, 107 ports, managing, 114 restoring port defaults, 117 restoring user defaults, 110 Screen Blanker function, 80, 109 Search function, 120...
  • Page 167 OSD view, 76, 107 passwords, 80, 109 personal view, 77, 107 Settings Webpage, 79 shortcuts, port, 107 Simple Mail Transfer Protocol configuration, 50 SJ/T 11364-2006, ii Skip mode, 78, 108, 121, 126 SMTP. See Simple Mail Transfer Protocol specifications, technical, 135 stacking, 13 Station Management Webpage, 46 station positions, switching, 35...

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