ATEN Altusen KH1516A User Manual

ATEN Altusen KH1516A User Manual

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ATEN Altusen™
KH1508A / KH1516A /
KH1532A
KVM Switch
User Manual

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  • Page 1 ATEN Altusen™ KH1508A / KH1516A / KH1532A KVM Switch User Manual...
  • Page 2 KH1508A / KH1516A / KH1532A User Manual Compliance Statements FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 KH1508A / KH1516A / KH1532A User Manual Industry Canada Statement This Class A digital apparatus complies with Canadian ICES-003. RoHS This product is RoHS compliant.
  • Page 4: About This Manual

    KH1508A / KH1516A / KH1532A User Manual About This Manual This User Manual is provided to help you get the most from your KH1508A / KH1516A / KH1532A system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 5: Conventions

    KH1508A / KH1516A / KH1532A User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 6: Package Contents

    KH1508A / KH1516A / KH1532A User Manual Package Contents The KH1508A / KH1516A / KH1532A package consists of: 1 KH1508A, KH1516A, or KH1532A Cat 5 High-Density KVM Switch 1 firmware upgrade cable 1 power cord 1 mounting kit 1 foot pad set (4 pcs) 1 user instructions* Check to make sure that all of the components are present and in good order.
  • Page 7: Product Information

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 8: User Notice

    KH1508A / KH1516A / KH1532A User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 9: Table Of Contents

    KH1508A / KH1516A / KH1532A User Manual Contents Compliance Statements ........ii About This Manual .
  • Page 10 KH1508A / KH1516A / KH1532A User Manual Hot Plugging Stations ........22 Hot Plugging KVM Ports .
  • Page 11 KH1508A / KH1516A / KH1532A User Manual The Firmware Upgrade Utility Chapter 7. Introduction ..........53 Before You Begin .
  • Page 12 KH1508A / KH1516A / KH1532A User Manual This Page Intentionally Left Blank...
  • Page 13: Chapter 1. Introduction

    Chapter 1 Introduction Overview A KH1508A / KH1516A / KH1532A KVM switch is a control unit that allows IT administrators to access and control multiple computers from a single PS/2 or USB KVM (keyboard, monitor, and mouse) console. A single KH1508A / KH1516A / KH1532A KVM switch can control up to 8 / 16 / 32 computers.
  • Page 14: Features And Benefits

    KH1508A / KH1516A / KH1532A User Manual Features and Benefits The features and benefits provided by a KH1508A / KH1516A / KH1532A deployment are described in the following table: Features Benefits Simple Installation and Plug-and-play installation – no software required – connecting Operation cables is all it takes.
  • Page 15 KVM switch. Adapter Cables with ID The KH1508A / KH1516A / KH1532A KVM series supports automatic ID recognition of the new ATEN KVM Cable Adapter KA7000 series ( KVM Adapter Cables). Using the new adapter cables with ID means it is not required to change cable configuration settings when moving cables from port to port.
  • Page 16: Requirements

    KH1508A / KH1516A / KH1532A User Manual Requirements Console  A VGA, SVGA, or multisync monitor capable of the highest resolution that you will be using on any computer in the installation  A PS/2 or USB mouse  A PS/2 or USB keyboard Computers The following equipment must be installed on the computers that connect to the KH1508A / KH1516A / KH1532A KVM ports:...
  • Page 17: Kvm Adapter Cables

    Chapter 1. Introduction KVM Adapter Cables  Cat 5e/6 cable is required to connect the KH1508A / KH1516A / KH1532A to one of the KVM adapter cables.  The following KVM adapter cables are required for use with the KH1508A / KH1516A / KH1532A: Function Module...
  • Page 18: Components

    KH1508A / KH1516A / KH1532A User Manual Components Front View KH1508A 1&2 KH1516A 1&2 KH1532A 1&2...
  • Page 19 Chapter 1. Introduction Component Description  port selection Press a pushbutton to give the KVM focus to the computer pushbuttons attached to its corresponding port.  Simultaneously pressing pushbuttons 1 and 2 for 3 seconds performs a keyboard and mouse reset. ...
  • Page 20: Rear View

    KH1508A / KH1516A / KH1532A User Manual Rear View KH1508A KH1516A KH1532A...
  • Page 21 Chapter 1. Introduction Component Description power socket The power cord to the AC source plugs in here. power switch This is a standard rocker switch that powers the KH1508A / KH1516A / KH1532A on and off. daisy chain When daisy chaining units (see Daisy Chaining, page 18), ports the daisy chain cables plug in here.
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  • Page 23: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Overview For convenience and flexibility of mixing the PS/2, USB and serial interfaces, the KH1508A / KH1516A/ KH1532A’s design utilizes KVM adapter cables that serve as intermediaries between the KVM switch and the connected devices: A separate KVM adapter cable is required for each computer or device connection.
  • Page 24: Stacking And Rack Mounting

    KH1508A / KH1516A / KH1532A User Manual Stacking and Rack Mounting The KH1508A / KH1516A/ KH1532A can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method. Note: 1.
  • Page 25: Rack Mounting

    Chapter 2. Hardware Setup Rack Mounting The KH1508A / KH1516A/ KH1532A can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1.
  • Page 26: Single Station Installation

    KH1508A / KH1516A / KH1532A User Manual Single Station Installation In a single stage installation, one KH1508A / KH1516A/ KH1532A is used. Refer to the installation diagrams starting on page 15 (the numbers in the diagram correspond with the numbers of the instruction steps) and do the following: 1.
  • Page 27 Chapter 2. Hardware Setup Single Stage Installation Diagram...
  • Page 28 KH1508A / KH1516A / KH1532A User Manual KVM Adapter Cable Installation Diagrams KA7120 KA7520 KA7920 KA9120 KA9520 KA7130 KA9130 KA7170 KA7570 KA7970 KA9170 KA9570 SERIAL TERMINAL KA9140...
  • Page 29 Chapter 2. Hardware Setup KVM Adapter Cable Installation Diagrams cont. KA7166 KA7168 KA7169...
  • Page 30: Daisy Chaining

    Note: If you wish to include KH1532A into your daisy chain, you must have a KH1532A as the first station. Refer to the ATEN website for a list of ATEN switches that can be installed on a KH1508A / KH1516A/ KH1532A daisy chain.
  • Page 31 Chapter 2. Hardware Setup c) After all the stations are up, power on the computers. When installing more than one KVM switches:  The maximum distance between the KH1508A / KH1516A/ KH1532A and the last switch in the daisy chain cannot exceed 100 meters, regardless of the number of switches in the daisy chain.
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  • Page 33: Chapter 3. Basic Operation

    Chapter 3 Basic Operation Port Selection KH1508A / KH1516A / KH1532A installations provide three methods to obtain instant access to any computer on your installation: Manual, OSD (on- screen display), and Hotkey. Manual Manual port selection simply involves pressing the port selection switch that corresponds to the device you wish to access.
  • Page 34: Hot Plugging

    KH1508A / KH1516A / KH1532A User Manual Hot Plugging The KH1508A / KH1516A / KH1532A supports hot plugging – components can be removed and added back into the installation by unplugging and replugging their cables without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below should be followed.
  • Page 35 Chapter 3. Basic Operation Note: If, after hot plugging (or at any other time), there is no response to keyboard and/or mouse input, perform a keyboard and mouse reset by pressing in the Reset switch (see page 7).
  • Page 36: Powering Off And Restarting

    KH1508A / KH1516A / KH1532A User Manual Powering Off and Restarting If it becomes necessary to power off the KH1508A / KH1516A / KH1532A, or if the switch loses power and needs to be restarted, before starting it back up you should follow these procedures to prevent possible equipment issues: 1.
  • Page 37: Chapter 4. Osd Operation

    Chapter 4 OSD Operation OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen. To display the Main Screen, tap the OSD Hotkey twice. The default Hotkey is [Scroll Lock].
  • Page 38 KH1508A / KH1516A / KH1532A User Manual When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administrator's Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by ordinary users.
  • Page 39: Osd Navigation

    Chapter 4. OSD Operation OSD Navigation  To dismiss the menu, and deactivate the OSD, click the X at the upper right corner of the OSD Window or press Esc.  To Logout click F8 or the symbol at the top of the Main Screen, or press [F8].
  • Page 40: Osd Functions

    KH1508A / KH1516A / KH1532A User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports only, limit the list you wish to view, designate a port as a Quick View Port, create or edit a port name, or make OSD setting adjustments.
  • Page 41: F2: List

    Chapter 4. OSD Operation F2: LIST Many of the switch’s OSD functions only operate on the computers currently selected for listing on the Main Screen. Accessing this function lets you broaden or narrow the scope of ports that get listed. The submenu choices and their meanings are given in the table below: Choice Meaning...
  • Page 42: F3: Set

    KH1508A / KH1516A / KH1532A User Manual F3: SET Accessing this function allows the administrator and each user to set up an individual working environment. A separate profile for each operator is stored by the OSD and is activated according to the username provided during login. To change a setting: 1.
  • Page 43 Chapter 4. OSD Operation Setting Function SCAN/SKIP Selects which computers will be accessed under Skip mode (see F5: MODE SKP, page 36), and Auto Scan mode (see F7: SCAN, page 38). Choices are: – All the ports which have been set Accessible (see SET ACCESSIBLE PORTS, page 33);...
  • Page 44 KH1508A / KH1516A / KH1532A User Manual Setting Function SET QUICK This function lets the administrator select which ports to include as VIEW PORTS Quick View ports.  To select/deselect a port as a Quick View Port, use the navigation keys to move the highlight bar to it, then press the [Spacebar].
  • Page 45: F4: Adm

    Chapter 4. OSD Operation F4: ADM F4 is an administrator only function. Accessing this function allows the administrator to configure and control the overall operation of the OSD. To change a setting double click it; or use the up and down arrow keys to move the highlight bar to it, then press [Enter].
  • Page 46 KH1508A / KH1516A / KH1532A User Manual Setting Function EDIT PORT To identify which computer is attached to a particular port, every port NAMES can be assigned a name. This function allows the administrator to create, modify, or delete port names. To assign a port name: 1.
  • Page 47 Chapter 4. OSD Operation Setting Function Sets the keyboard language layout for the computers attached to each KEYBOARD port. Press [Spacebar] to cycle through the choices: The default is LANGUAGE English (US). FIRMWARE In order to upgrade the KH1508A / KH1516A / KH1532A and adapter UPGRADE cable firmware (see The Firmware Upgrade Utility, page 53) you must first enable Firmware Upgrade mode with this setting.
  • Page 48: F5: Skp

    KH1508A / KH1516A / KH1532A User Manual F5: SKP This function enables you to easily skip backward or forward, switching the console focus from the currently active KVM Port to the previous or next available one.  The selection of computers to be available for Skip mode switching is made with the Scan/Skip mode setting under the F3 SET function (see page 31).
  • Page 49: F6: Brc

    Chapter 4. OSD Operation F6: BRC F6 is an administrator only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 50: F7: Scan

    KH1508A / KH1516A / KH1532A User Manual F7: SCAN This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually.  The selection of computers to be included for Auto Scanning is made with the Scan/Skip mode setting under the F3 SET function (see page 31).
  • Page 51: F8: Lout

    Chapter 4. OSD Operation F8: LOUT Clicking the F8 field, or pressing [F8], logs you out of the OSD and blanks the console screen. This is different from simply deactivating the OSD when you are at the Main Screen by pressing [Esc]. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
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  • Page 53: Chapter 5. Hotkey Operation

    Chapter 5 Hotkey Operation Hotkey Port Control Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH1508A / KH1516A / KH1532A provides the following Hotkey port control features:  Selecting the Active Port ...
  • Page 54: Invoking Hotkey Mode

    KH1508A / KH1516A / KH1532A User Manual Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey mode. To invoke Hotkey mode you may use two possible keystroke sequences shown below. Only one of the two key-sequences below can be operational (see Setting the Hotkey key combination on page 48): Number Lock and Minus Keys 1.
  • Page 55: Selecting The Active Port

    Chapter 5. Hotkey Operation Selecting the Active Port Each computer port is assigned a port ID (see Selecting the Active Port, page 41). You can directly access any computer with a Hotkey combination that specifies the port ID that the computer is connected to. The steps are: 1.
  • Page 56: Auto Scan Mode Switching

    KH1508A / KH1516A / KH1532A User Manual Auto Scan Mode Switching Auto Scan automatically switches among all the active computer ports that are accessible to the currently logged on user at regular intervals. This allows their activity to be monitored automatically (See SKAN/SKIP MODE of the OSD F3 SET function, page 31).
  • Page 57: Exiting Auto Scan

    Chapter 5. Hotkey Operation then restarted Auto Scanning, it starts, at the beginning, from the first computer on the installation. To resume Auto Scanning, press any key. Scanning continues from the computer you paused at.  While the Auto Scan mode is operating, ordinary keyboard and mouse functions are suspended - only Auto Scan mode compliant keystrokes can be input.
  • Page 58: Skip Mode Switching

    KH1508A / KH1516A / KH1532A User Manual Skip Mode Switching This feature allows you to switch between computers in order to monitor them manually. You can focus on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches the port focus after a fixed interval.
  • Page 59: Computer Keyboard / Mouse Reset

    Chapter 5. Hotkey Operation Computer Keyboard / Mouse Reset If either the keyboard or mouse stop functioning on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer by executing the following steps: 1.
  • Page 60: Setting The Hotkey Key Combination

    KH1508A / KH1516A / KH1532A User Manual Setting the Hotkey key combination The keys used to enter the Hotkey Mode (see OSD HOTKEY, page 30) can be switched between: , and [Num Lock] + [-] [Ctrl] + [F12] by the following steps: 1.
  • Page 61: Setting The Port Operating System

    Chapter 5. Hotkey Operation Setting the Port Operating System A port’s operating system configuration can be matched to that of the computer attached to the port by performing the following steps: 1. Invoke Hotkey mode: [Num Lock] + [-] or [Ctrl] + [F12] 2.
  • Page 62: Hotkey Summary Table

    KH1508A / KH1516A / KH1532A User Manual Hotkey Summary Table [Num Lock] + [-] [A] [Enter] Invokes Auto Scan mode. When Auto Scan mode is in effect, [P] or left-click pauses auto-scanning. [Ctrl] + [F12] When auto-scanning is paused, pressing any key or another left-click resumes auto- scanning.
  • Page 63: Chapter 6. Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 64: Sun Keyboard

    KH1508A / KH1516A / KH1532A User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...
  • Page 65: Chapter 7. The Firmware Upgrade Utility

    Chapter 7 The Firmware Upgrade Utility Introduction The purpose of the Windows-based Firmware Upgrade Utility is to provide an automated process for upgrading the KH1508A / KH1516A / KH1532A and compatible adapter cable firmware. The program comes as part of a Firmware Upgrade Package that is specific for each device.
  • Page 66: Before You Begin

    Before You Begin To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to the ATEN Internet support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.
  • Page 67 Chapter 7. The Firmware Upgrade Utility Note: 1. The upgrade to the KVM Adapter Cables takes place via the Cat 5e/6 cable that connects the adapter cable to the KVM switch, so there is no separate firmware upgrade cable to attach. 2.
  • Page 68: Performing The Upgrade

    KH1508A / KH1516A / KH1532A User Manual Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file, either by double clicking the file icon, or by opening a command line and keying in the full path to it.
  • Page 69 Chapter 7. The Firmware Upgrade Utility The Utility checks to make sure the KH1508A / KH1516A / KH1532A is in the Firmware Upgrade Mode and then lists all firmware needed preselected in the Device List panel. Note: 1. The Device List lists all the models of KVM Adapter Cable that require upgrading.
  • Page 70 KH1508A / KH1516A / KH1532A User Manual If you didn't enable Check Firmware Version, the utility installs the upgrade files without checking whether they are a higher level, or not.  As the upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.
  • Page 71: Upgrade Succeeded

    Chapter 7. The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Note: At the completion of the upgrade, the KH1508A / KH1516A / KH1532A restarts.
  • Page 72: Upgrade Failed

    KH1508A / KH1516A / KH1532A User Manual Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you click No, the Upgrade Failed screen appears. Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.
  • Page 73: Adapter Cable Firmware Upgrade Recovery

    Chapter 7. The Firmware Upgrade Utility Adapter Cable Firmware Upgrade Recovery To perform an adapter cable firmware upgrade recovery, do the following: 1. Unplug the adapter cable from the computer it is connected to. 2. Slide its firmware upgrade recovery switch (located next to the RJ45 connector) to the Recover position.
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  • Page 75: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 76 KH1508A / KH1516A / KH1532A User Manual  If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 77: Rack Mounting

    Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 78: Consignes De Sécurité

    KH1508A / KH1516A / KH1532A User Manual Consignes de sécurité Général  Ce produit est destiné exclusivement à une utilisation à l’intérieur.  Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement.  Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
  • Page 79 Appendix  L’équipement doit être installé à proximité de la prise murale et le dispositif de déconnexion (prise de courant femelle) doit être facile d’accès.  La prise murale doit être installée à proximité de l’équipement et doit être facile d’accès. ...
  • Page 80 KH1508A / KH1516A / KH1532A User Manual  L’unité a été exposée à la pluie ou à l’eau.  L’unité est tombée ou le boîtier a été endommagé.  Les performances de l’unité sont visiblement altérées, ce qui indique la nécessité...
  • Page 81: Montage Sur Bâti

    Appendix Montage sur bâti  Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
  • Page 82: Technical Support

    KH1508A / KH1516A / KH1532A User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page vii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support...
  • Page 83: Specifications

    Appendix Specifications Function KH1508A KH1516A KH1532A Computer Direct Connections Max. 256 (via Daisy 512 (via Daisy 1024 (via Daisy Chain) Chain) Chain) Port Selection OSD (On Screen Display); Hotkeys Pushbuttons Connectors Console KB 1 x 6-pin Mini-DIN F (Purple) 1 x USB Type A F Video 1 x HDB-15 F (Blue) Mouse...
  • Page 84 KH1508A / KH1516A / KH1532A User Manual Function KH1508A KH1516A KH1532A Environment Operating Temp. 0–40 Storage Temp. -20–60 Humidity 0–80% RH Physical Housing Metal Properties Weight 2.65 kg 2.67 kg 2.81 kg Dimensions 43.72 x 16.36 x 43.72 x 16.36 x 43.72 x 16.37 x 4.40 cm 4.40 cm...
  • Page 85: Connection Tables

    Appendix Connection Tables The following tables indicate the relationship between the number of KH1508A / KH1516A / KH1532A units and the number of computers that they control. KH1508A Computers Computers Computers Computers 1 - 8 65 - 72 129 - 136 193 - 200 9 - 16 73 - 80...
  • Page 86: Compatible Products

    KH1508A / KH1516A / KH1532A User Manual Compatible Products Refer to the ATEN website for more information on compatible products. Please keep in mind the following limitations when installing more than one KVM switches:  The maximum distance between the KH1508A / KH1516A / KH1532A and the last switch in the daisy chain cannot exceed 100 meters, regardless of the number of switches in the daisy chain.
  • Page 87: Osd Factory Default Settings

    Appendix OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan/Skip Mode...
  • Page 88: Administrator Login Failure

    KH1508A / KH1516A / KH1532A User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure: 1.
  • Page 89: Troubleshooting

    Appendix Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.
  • Page 90: Limited Warranty

    © Copyright 2021 ATEN® International Co., Ltd. Released: 2021-05-17 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

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