ATEN Altusen RCMDP101U User Manual page 167

1-local / remote share access single port kvm over ip switch
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Problem
When I am in a web
browser session, and
making configuration
changes, and I am timed
out, the settings changes I
have made are lost.
The Windows Client link
does not appear in the
Remote Console Display
when I log in with Firefox.
When the remote server is
running Fedora the mouse
pointer on the remote server
does not move, whether I
am accessing it from the
local console or a local
client computer.
My ATEN over IP unit is not
listed in the Device List of IP
Installer.
If you do not click Apply, the RCM KVM over IP Switch is
not aware that you are working, and times you out.
Without clicking Apply, none of your changes are
recognized. You must click Apply as you go along in
order to have the settings saved on the RCM KVM over IP
Switch.
The Windows Client link requires ActiveX. Since Firefox
does not support ActiveX only the Java Applet is
available.
If the remote server is connected with a PS/2 cable, log
into the RCM KVM over IP Switch with a browser; open a
viewer; on the control panel set Mouse DynaSync to
Manual. See page 110 for details.
Make sure the Broadcast function is enabled from
your switch or router in order for the auto-discover to
work properly.
Make sure to turn off your firewall and/or antivirus
software temporarily in order for the audio-discover to
work properly.
Make sure the ATEN over IP unit and the PC are
under the same network segment.
Resolution
Appendix
155

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