Getting Information About The System - Polycom V2IU 6400-S User Manual

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Configuring the V IU 6400-S
the link is down or there is no link, the link rate may need to be set manually
on the Set Link Rate page. Intermittent data and voice outages may be caused
by auto negotiation "flutter". Setting the link rate manually is recommended
and ensures that the device at the far end of the connection will not renegoti-
ate rates during VoIP operation.
Interface Information
The specific status and configuration information for the system interfaces is
displayed in the Interface Information section. The MAC address of interface
eth0 is needed to retrieve the VoIP ALG License Key if the license information
is lost.
The interface statistics can point to areas of congestion in the network. If the
errors statistic increase during normal operation of the device, it may be an
indication of excessive congestion on the network interface. If the congestion
is not corrected, the quality of voice calls will be affected. The topology of the
network attached to the network interface with the errors should be exam-
ined and modified to better segment and isolate network traffic. See Link Sta-
tus on page 3-6.

Getting information about the system

You can view a variety of information about the network from System Infor-
mation in the System menu. System Information displays detailed informa-
tion regarding the operating system running on the 6400-S. Customer support
may ask you to examine or forward this information when troubleshooting
problems with the 6400-S.
To view system information:
1. In the navigation bar, select System.
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