Download Firmware - Hayward OmniLogic Troubleshooting Manual

Consumer network troubleshooting
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How To: Download Firmware
To download the latest firmware to a USB drive go to
Support Center> Automation > OmniLogic > Firmware Updates
Step 1:
Right click on the link of the file
you wish to download.
Step 2:
Within the options menu select
"Save link as..."
(Note: USB drive must already be
connected to your computer).
Step 3:
From the "Save As" window
navigate to the desired USB drive.
(Note: please make sure to select the
root directory of the USB drive).
Step 4:
Before saving, change the
"Save as type" to "All Files" AND
remove the ".txt" file extension that
automatically appears. Then click on
"Save" button.
(Note: failing to remove the .txt file
extension will result in an unreadable
firmware upgrade file).
9
Step 1-3
Step 4
This process was accomplished through Google's Chrome Browser.
www.hayward.com

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Questions and answers

JJ Till
February 20, 2025

CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm

1 comments:
Mr. Anderson
February 20, 2025

To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:

1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.

2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.

3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.

4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.

5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.

6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.

If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.

This answer is automatically generated

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