Hayward AquaRite series Troubleshooting Manual
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Hayward AquaRite series Troubleshooting Manual

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See also: Operation & Installation Manual , Manual
AquaRite®
Consumer Troubleshooting Guide
CTSG-AQR159a
Copyright 2016 Hayward Industries Inc.

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Summary of Contents for Hayward AquaRite series

  • Page 1 AquaRite® Consumer Troubleshooting Guide CTSG-AQR159a Copyright 2016 Hayward Industries Inc.

  • Page 2: Safety Precautions

    Safety Precautions Warning High Voltage Electrocution Hazard Hazardous voltage can shock, burn, cause serious injury and or death. To reduce the risk of electrocution and or electric shock hazards: • Only qualified technicians should remove the dead front • Qualified technicians should: replace damaged wiring immediately •...

  • Page 3: Table Of Contents

    Table of Contents How AquaRite® Works & Chemistry Requirements Pg. 4-5 How To: Pg. 6-14 Change Metric to Standard & Change Default Reading Set TurboCell® Type & Reset Average Salt 9-10 Adjust Chlorine Output & Clean TurboCell 11-14 Troubleshooting: Pg. 15-28 1.

  • Page 4: How Aquarite® Works & Chemistry Requirements

    AquaRite: How It Works • The AquaRite Salt Chlorine Generator is designed to convert 99% pure salt into chlorine gas (HOCl). • The conversion occurs in the Electrolytic Cell, also known as the TurboCell® (used throughout this guide). • Power is sent from the AquaRite Control Center to the TurboCell, when chlorine production is scheduled (based on time percentage).
  • Page 5 AquaRite: Chemistry Requirements...

  • Page 6: How To

    AquaRite® How To:...

  • Page 7: Change Metric To Standard & Change Default Reading

    How To: Switch from Metric to US Standard If the first reading (average salt) is displayed in decimal form instead of a number represented in thousands, then the unit has been set to ‘Metric Mode’. Step 1 Step 2 3. 2 0 To change the unit from Metric Mode to US Standard, start by Once showing the temperature in Celsius, move the switch up to pressing the ‘Diagnostics’...
  • Page 8 How To: Change the Default Display If the first reading represents a number followed by the letter ‘P’, then the default reading has been changed to express the ‘Desired Output %’. Step 1 Step 2 AL-4 To change the default reading back to the average salt, start by When the unit reads ‘AL-4’...

  • Page 9: Set Turbocell® Type & Reset Average Salt

    How To: Set TurboCell Type Before operation, the AquaRite must be configured to the correct TurboCell installed. “t-15” is the factory default. If the incorrect cell is chosen the salt level will be inaccurate and the system will likely suspend chlorination as a result. Step 1 Step 2 t -15...
  • Page 10 How to: Reset Average Salt Level The Average Salt level needs to be reset after initial start up, after a board replacement, following major pool chemistry adjustments, and when a cell is replaced. Step 1 Step 2 -3200 1600 To reset, move the switch to ‘Off’ and then back to ‘Auto’. Wait Press Diagnostics button 5 times to display the Instant Salt level.

  • Page 11: Adjust Chlorine Output & Clean Turbocell

    How To: Adjust Chlorine Output The ‘Desired Output %’ dial, sets the level of cell operation in % of operating time, in 3 hour increments. Example: 50% (factory default) implies the cell is producing chlorine half the total pump/filter operating time; so the cell should produce chlorine for the first 90 minutes of 3 hours before repeating.
  • Page 12 Even if a TurboCell appears clean, it may still equipment. It is highly recommended to use a require cleaning if salt accuracy is off AND/OR chlorine Hayward Cell Cleaning Stand as shown on the right production has diminished. (GLX-CELLSTAND) NOTE: ALWAYS WEAR PROPER EYE PROTECTION AND PROTECTIVE GLOVES.
  • Page 13 How To: Clean the TurboCell (Cont.) The TurboCell draws amperage when power is applied, during chlorination. The amperage draw will be impaired when calcium and other debris exist within the cell’s electrolytic grid; this in turn effects the salt reading and chlorination efficiency. Mix: 4 Parts H O / 1 Part Muriatic Acid Carefully Pour Solution into Cell...
  • Page 14 How To: Clean the TurboCell (Cont.) The Inspect Cell LED, when flashing alone, indicates that the system is recommending the TurboCell should be inspected and cleaned (if necessary). The LED will flash alone every 500 operational hours as a reminder to inspect and/or clean the TurboCell. Thoroughly Rinse Cell &...

  • Page 15: Troubleshooting

    AquaRite® Troubleshooting...

  • Page 16: Check Salt & Inspect Cell: Flashing Or On

    1. Check Salt & Inspect Cell: flashing or ON When these lights flash, the cell reports salt levels between 2400-2700ppm; this does not affect chlorine production. When these LEDs are ON solid, the cell reports 2300ppm or less and chlorine production is suspended. Test the Salt Level Inspect the TurboCell Step 1A...
  • Page 17 1. Check Salt & Inspect Cell: flashing or ON (cont.) The AquaRite control center may be programmable to interact with different cell models (“t-15” is the factory default). Verify the TurboCell model (located on the label the wraps around the body) then compare it to what is programmed in the system. Correct Cell Programmed? Reset the Average Salt Level Step 1C...
  • Page 18 908.355.7995 or email reset the average salt level (instructions on pg. 10). support via Hayward.com’s support page. *NOTE: IF you suspect your turbo cell is still under warranty please contact a Warranty Service Center. To locate one, please visit: https://www.hayward-pool.com/shop/en/pools/Dealer-Locator...

  • Page 19: High Salt: Led On

    2. High Salt: LED ON The High Salt LED will appear ON solid when the maximum allowable cell amperage has been reached. The AquaRite control center will shutdown all chlorine production until the problem is solved and the LED light clears. Test the Salt Level Correct Cell Programmed? Step 2A...
  • Page 20 2. High Salt: LED ON (cont.) Although debris such as calcium typically cause low salt reading and not high ones, it is still recommended to clean out the cell. Conductive debris may cause an unwanted variance. Inspect TurboCell Reset the Average Salt Level Step 2C Step 2D Side A...
  • Page 21 Replace solved. IF not please contact technical support directly the cell with the same model as it had prior and then by dialing: 908.355.7995 or email via Hayward.com’s reset the average salt level (instructions on pg.
  • Page 22 2. High Salt: LED ON (cont.) To calculate how much water will need to be removed from a pool, with too much salt, follow the formula provided below (Proportional Method): Step 2G Part I Part 1: Take the average depth of the pool in inches and multiply that by 3200.

  • Page 23: No Flow: Led Flashing Or On

    3. No Flow: LED flashing or ON The “No Flow” LED indicates that the flow switch is not reporting consistent flow. When the pump initially turns on, this LED should flash for 10-60 seconds while the system verifies consistent flow. Pump Running &...
  • Page 24 3. No Flow: LED flashing or ON (cont.) The flow switch only works in one orientation. An arrow (molded into the top of the flow switch) indicates the direction water should be flowing through the switch. Verify Flow Switch Orientation Unplug Connector &...
  • Page 25 3. No Flow: LED flashing or ON (cont.) The flow switch wire carries the signal between the AquaRite and the flow switch. If damaged, the switch reports as an open circuit, which will suspend chlorination. Inspect Flow Switch Wire Inspect Filter & all Baskets Step 3E Step 3F IF the flow switch wire is damaged, the signal will be...
  • Page 26 “No Flow” issue has been resolved. Please contact a technician Step 3G STOP: It seems the problem is likely related to the Flow Switch OR the system’s internal hardware. Please contact tech service: (908) 355- 7995 OR please visit: https://www.hayward-pool.com/shop/en/pools/Dealer-Locator...

  • Page 27: Display Only, Lights Only, Or Neither

    OR follow the link included below. NEVER remove the dead front of a breaker panel, this should only be done by a licensed professional. IF unsure which breaker power the AquaRite system please contact a pool professional for further assistance: https://www.hayward-pool.com/shop/en/pools/Dealer-Locator...

  • Page 28: Lcd: Displaying "Hot" Or "Cold

    5. LCD: Displaying “HOT” or “COLD” The LCD display will read “COLD” when the cell is reading water temps below 50° F. The LCD display will read “HOT” when the cell is reading water temps above 140 ° F. Inspect Cell Upstream Equipment Step 5A Step 5B...

  • Page 29: Additional Information

    AquaRite® Additional Information...

  • Page 30: Salt Addition Table

    Salt Addition Chart: lbs. required for 3200ppm Pool Size - Gallons Current Salt Level 8,000 10,000 12,000 14,000 16,000 18,000 20,000 22,000 24,000 26,000 28,000 30,000 32,000 34,000 36,000 38,000 40,000 1013 1067 1000 1000 1200 1400 1600 1800 2000 2200 2400 2600...

  • Page 31: Chlorine Output & Salt Levels

    Chlorine Output & Salt Levels 1. With Firmware Revision 1.55 (5/8/2009) the cycle time (reversal of polarity) changed from 120 minutes (2 hrs) to 180 minutes (3 hrs). When you set the ‘Desired Output %’ dial on the main panel this sets the level of salt cell operation as a percent of the operating time of each cycle.
  • Page 32 Chlorine Output & Salt Levels (cont.) 3. It is possible that the displayed salt level can be significantly different from the actual salt level (when measured through an independent test). This can happen as a result of a dirty cell or from a cell that is experiencing the aging process. Low salt readings should ALWAYS be followed by a cell cleaning first and then an actual meter measurement of the salt level in the water.

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