Hayward OmniLogic Troubleshooting Manual page 22
Consumer network troubleshooting
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Also See for OmniLogic:
- Troubleshooting manual (50 pages) ,
- Installation manual (44 pages) ,
- How-to manual (12 pages)
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1. Wired Ethernet: "MSP Not Found" (cont.)
Most networks run Dynamic (DHCP); this means the router issues IP addresses to
connected devices. Static networks, although rare in residential applications, require
programmed IP credentials to make full connection with the router.
Verify the router is set to DHCP
Laptop/PC test
Step 1I
Step 1J
Ethernet
Router
Verify the router is issuing IP addresses based off DHCP.
On a computer or laptop connected to the same router,
To get out to the internet, if owner simply plugs into
verify whether or not the device has internet access. IF
the router then it is DHCP. IF DHCP, go to step 1J. IF
NO internet, go to step 1K. IF internet access is
static, IP credentials must be provided to continue,
available please contact a network professional for
contact the network administrator for this information.
more assistance.
22
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Questions and answers
CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm
To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:
1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.
2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.
3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.
4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.
5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.
6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.
If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.
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