Hayward OmniLogic Troubleshooting Manual page 20

1. Wired Ethernet: "MSP Not Found" (cont.)
CAT5e and CAT6 cables are rated for 328 feet to maintain 1Gbps; however, CAT6 has
more shielding which makes it less susceptible to data losses over distance.
If run exceeds 328 feet, contacting a network professional is advised.
Test Ethernet cable Inspect router/modem port
Step 1E
Step 1F
Using a LAN tester, verify the Ethernet cable passes for Verify LEDs appear, where the Ethernet cable plugs into
continuity and wire configuration. IF the cable passes, the router/modem port. IF LEDs are NOT active, go to
OR you do not have access to a LAN tester, go to step step 1G. IF correct OR router does not have status LEDs,
1F. IF the cable fails, contact a network professional. go to step 1H.
*NOTE: Ethernet wires that are kinked, damaged, miss-wired, or extend a distance greater than 328
feet typically fail a LAN test. Running a replacement cable, above ground, from the router to the
MSP, an easy way to determine whether the cable is the sole culprit of the problem.
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