Hayward OmniLogic Troubleshooting Manual page 21
Consumer network troubleshooting
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Also See for OmniLogic:
- Troubleshooting manual (50 pages) ,
- Installation manual (44 pages) ,
- How-to manual (12 pages)
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1. Wired Ethernet: "MSP Not Found" (cont.)
*NOTE: It is advisable, for testing purposes, to temporarily run a new Ethernet cable
above ground directly from the router to the MSP (THIS IS FOR TESTING PURPOSES
ONLY). Use an off-the-shelf cable OR a fully verified cable.
Plug into an active router port
Step 1G
First, identify a port on the router that remains active,
temporarily disconnect the Ethernet cable*, and switch
it with the cable that runs back to the OmniLogic. IF the
router's LED is active go to step 1H, IF inactive, contact
a pool professional:
pool.com/shop/en/pools/Dealer-Locator
*WARNING: Prior to disconnecting any other cables from the router, first note the cable and its
position. ALWAYS get permission to disconnect cables as this can affect the devices' operation.
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Check for IP address
Step 1H
On the MSP, go to config>network. Verify the Network
is set to Dynamic AND that an IP address appears under
'local IP', 'netmask, & 'gateway'*. IF IP DOES NOT
appear, go to 1I. IF an address appears AND registration
is still unsuccessful, jump ahead to step 1L to log into
your account.
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Do you have a question about the OmniLogic and is the answer not in the manual?
Questions and answers
CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm
To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:
1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.
2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.
3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.
4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.
5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.
6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.
If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.
This answer is automatically generated