Hayward OmniLogic Troubleshooting Manual page 21

1. Wired Ethernet: "MSP Not Found" (cont.)
*NOTE: It is advisable, for testing purposes, to temporarily run a new Ethernet cable
above ground directly from the router to the MSP (THIS IS FOR TESTING PURPOSES
ONLY). Use an off-the-shelf cable OR a fully verified cable.
Plug into an active router port
Step 1G
First, identify a port on the router that remains active,
temporarily disconnect the Ethernet cable*, and switch
it with the cable that runs back to the OmniLogic. IF the
router's LED is active go to step 1H, IF inactive, contact
a pool professional:
pool.com/shop/en/pools/Dealer-Locator
*WARNING: Prior to disconnecting any other cables from the router, first note the cable and its
position. ALWAYS get permission to disconnect cables as this can affect the devices' operation.
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https://www.hayward-
Check for IP address
Step 1H
On the MSP, go to config>network. Verify the Network
is set to Dynamic AND that an IP address appears under
'local IP', 'netmask, & 'gateway'*. IF IP DOES NOT
appear, go to 1I. IF an address appears AND registration
is still unsuccessful, jump ahead to step 1L to log into
your account.