Wired Ethernet: "Msp Not Found - Hayward OmniLogic Troubleshooting Manual
Consumer network troubleshooting
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Also See for OmniLogic:
- Troubleshooting manual (50 pages) ,
- Installation manual (44 pages) ,
- How-to manual (12 pages)
Table of Contents
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1. Wired Ethernet: "MSP Not Found"
If the OmniLogic system has not been configured, web registration will not be
successful. If not configured, load a backed-up file or complete the configuration
process before continuing.
Verify MSP is Configured
Verify the Firmware is up-to-date
Step 1A
Step 1B
When configured, system dashboard will appear. When
Locate the 'config' icon & go to system info. Verify the
not configured or it has been removed, the
MSP rev. matches the latest found at
configuration icon will default in the center of the
www.hayward.com
under: Support Center>
screen (as shown above). IF configured, go to step 1B. IF
Automation > OmniLogic > Firmware Updates (under
not, contact a pool professional:
MSP). IF the MSP rev. is up-to-date, proceed to step 1C.
https://www.hayward-
IF NOT, contacting a pool professional is advised*,
pool.com/shop/en/pools/Dealer-Locator
updates to firmware may resolve the problem.
*Go to the following address to locate a pool professional:
https://www.hayward-pool.com/shop/en/pools/Dealer-Locator
18
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Questions and answers
CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm
To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:
1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.
2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.
3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.
4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.
5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.
6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.
If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.
This answer is automatically generated