Hayward OmniLogic Troubleshooting Manual page 31
Consumer network troubleshooting
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- Troubleshooting manual (50 pages) ,
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2. Wi-Fi Connection: "MSP Not Found" (cont.)
NOTE: Mobile hotspot generally rely on cellular service. For best results, make sure
cellular service is 3G or better when conducting a mobile hotspot test.
Power cycle MSP
Register while connected (Hotspot)
Step 2O
Step 2P
On the MSP, power cycle the MSP
(pg.
15). When the
Setup a mobile hotspot and connect the MSP to that
OmniLogic boots back up wait 3 minutes & attempt
hotspot
(pg.
16). Attempt registration. IF still NO IP
registration. IF successful, problem is solved. IF
address, then go to 2Q. IF Registration is successful,
unsuccessful go to 2P.
contact a network professional*.
*IF an IP address appears after connecting to a hotspot then the problem is likely related to:
Internet is down, slow Internet speeds, firewall, IP conflict, port prioritization, or parental controls.
31
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Questions and answers
CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm
To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:
1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.
2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.
3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.
4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.
5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.
6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.
If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.
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