Hayward OmniLogic Troubleshooting Manual page 13
Consumer network troubleshooting
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Also See for OmniLogic:
- Troubleshooting manual (50 pages) ,
- Installation manual (44 pages) ,
- How-to manual (12 pages)
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How To: Register an OmniLogic (cont.)
IF registering the OmniLogic system is not successful, please go to:
Section 1, pg.18
to
troubleshoot a Wired Network connection OR
Section 2, pg. 24
for Wi-Fi.
Step 5
Step 6
When successful, a confirmation screen will
Once a unit is registered, either the dashboard
appear. IF unsuccessful, go to
Section 1
if
will appear (bottom image of step 5) OR a
troubleshooting a wired network, or
Section 2
table will appear (only applicable if multiple
if troubleshooting for Wi-Fi.
MSPs are registered to a single account).
NOTE: If the web server is unable to locate the OmniLogic system, the
following message will likely appear: "Msp System ID you have input was not
found, please input a valid MSP ID". IF message appears, verify that the
OmniLogic is powered up, the MSP is configured, and connected the home
network.
13
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Questions and answers
CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm
To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:
1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.
2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.
3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.
4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.
5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.
6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.
If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.
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