Hayward OmniLogic Troubleshooting Manual page 30
Consumer network troubleshooting
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Also See for OmniLogic:
- Troubleshooting manual (50 pages) ,
- Installation manual (44 pages) ,
- How-to manual (12 pages)
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2. Wi-Fi Connection: "MSP Not Found" (cont.)
NOTE: Mobile hotspots generally rely on cellular service. For best results, make sure
cellular service is 3G or better when conducting a mobile hotspot test.
Unplugging the power cable at the router will ensure it is not reset to factory default.
Connect to a Hotspot
Step 2M
Setup a mobile hotspot and connect the MSP to that
hotspot
(pg.
16). Check for an IP address in the MSP. IF
still NO IP address, then replace the HLWLAN. IF IP
address appears, contact a network professional*.
*IF an IP address appears after connecting to a hotspot then the problem is likely related to:
internet service is down, incorrect network password, Wi-Fi signal is unreliable, OR incompatibility
between the MSP & Router. NOTE: There have been reported compatibility problems with Pace/
U-verse, modem/router combos; adding a third party router may resolve the issue.
30
Power cycle the router
Step 2N
Unplug the power to the router, once completely
down, plug the power back in an wait 5 minutes, then
attempt registration. IF successful, problem is solved. IF
unsuccessful go to 2O.
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Questions and answers
CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm
To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:
1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.
2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.
3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.
4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.
5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.
6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.
If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.
This answer is automatically generated