Hayward OmniLogic Troubleshooting Manual page 27
Consumer network troubleshooting
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- Troubleshooting manual (50 pages) ,
- Installation manual (44 pages) ,
- How-to manual (12 pages)
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2. Wi-Fi Connection: "MSP Not Found" (cont.)
NOTE: When connecting to a your network from a Wi-Fi enabled device (such as a
smart phone) DO NOT connect to any 5Ghz networks as these are not supported by
the HLWLAN.
Connect a Wi-Fi enabled device
Check for IP address
Step 2G
Step 2H
On a Wi-Fi enabled device, connect to your network.
On the MSP, go to config>network. Verify the network
Run the Ookla app (speed test). IF speed is/above 3Mb
is set to Dynamic AND that an IP address appears under
for download & upload, go to 2H. IF lower than
'local IP', 'netmask, & 'gateway'*. IF IP address DOES
3Mb/3Mb, identify a location where speeds
NOT appear, go to 1I. IF IP address appears AND
consistently exceed 3Mb/3Mb & relocate the HLWLAN
registration is still unsuccessful, jump to step 2N to
to this location; then rescan & attempt registration.
determine why registration is still unsuccessful.
*NOTE: When the MSP is in Daylight mode and dynamic is selected it should have a grey
background.
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Questions and answers
CHLOR Relay K1 and K2 Stuck Closed Chlorinator alarm
To fix the CHLOR Relay K1 and K2 stuck closed alarm on a Hayward OmniLogic system, try the following steps:
1. Power Cycle the System – Turn off the OmniLogic system, wait a few minutes, then turn it back on to see if the error clears.
2. Check for Physical Relay Issues – Inspect the relays for any visible damage or signs of burning.
3. Replace the 4A Fuse – If the error is intermittent, replacing the 4A fuse may help resolve the issue.
4. Update Firmware – Ensure the OmniLogic system is running the latest firmware, as updates may fix known issues.
5. Inspect Wiring and Connections – Verify that all wiring connections to the relays and T-Cell current sensor are secure and properly connected.
6. Monitor Error Behavior – If the error disappears and returns intermittently, it could indicate a failing relay that may need replacement.
If the issue persists after these steps, consider contacting Hayward support for further troubleshooting or relay replacement.
This answer is automatically generated