Wi-Fi Connection: "Msp Not Found - Hayward OmniLogic Troubleshooting Manual

Consumer network troubleshooting
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2. Wi-Fi Connection: "MSP Not Found"

If the OmniLogic system has not been configured, web registration will not be
successful. If not configured, load a backed-up file or complete the configuration
process before continuing.
Verify the Firmware is up-to-date
Verify MSP is Configured
Step 2A
Step 2B
Locate the 'config' icon & go to system info. Verify the
When configured, system dashboard will appear (as
MSP rev. matches the latest found at
shown above). When not configured, the Config. Icon
www.hayward.com
Support Center> Automation >
will default in the center of the screen. IF configured,
OmniLogic > Firmware Updates. IF correct, go to step
go to step 2C. IF the configuration is not present,
1B. IF NOT, contacting a pool professional is advised*,
contact a pool professional*. Web registration requires
updates to firmware may resolve the problem.
a configuration to be present.
*Go to the following address to locate a pool professional:
https://www.hayward-pool.com/shop/en/pools/Dealer-Locator
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