Making A Page Announcement; Announcement - Cisco Small Business Pro User Manual

Chapter 6 Monitoring Queued Calls
To Conference in an Alternative Number from the Directory
Step 1
Step 2
Step 3
Step 4
Drag and Drop to a Conference
Step 1
Step 2
Step 3
Step 4
Adding a Party to a Conference
Step 1
Step 2
Step 3

Making a Page Announcement

The CallConnector Operator provides a list of page numbers. These page numbers can be used
to make overhead announcements to different areas of the organization.
To Make a Page Announcement
Step 1
Step 2
Step 3
5-30 CallConnector Operator
Select a connected call in the Call Control window.
Locate the contact in the directory and select it.
From the Action Bar, right-click on the desired alternate number and
select the Conference option from the menu. The current call will be
placed on hold and selected number dialed.
When the party answers, click on Conference Complete to bridge the
calls.
Select the connected call that you want to add another party.
Locate the contact in the directory.
Drag the contact into the call in the Call Control window. The current call
will be placed on hold – pending conference and an outgoing call is
made to the selected party.
When the party answers, click on the Conference Complete to bridge the
calls.
Select the conference call.
Enter the number and click the Add button. The conference will be
placed on hold and an outgoing call is placed.
Once the call is answered, click on the Conference Complete button.
Select an idle line.
Click on the Page button in the toolbar or press the shortcut key. From
the menu, select the number to page.
A call will be made to the page number. When connected, you can make

announcement.