Progress Bar And Timeout; Navigating In The Call Queue Window; Call Queue Toolbar - Cisco Small Business Pro User Manual

Chapter 6 Monitoring Queued Calls

Progress Bar and Timeout

The progress bar displays the duration of each call in the queue window.
Figure 6-5 Progress Bar
When this waiting time exceeds the timeout value configured for the queue, the icon and the color
of the progress bar change to red as shown below.
Figure 6-6 Progress Bar - Timeout

Navigating in the Call Queue Window

Call Queue Toolbar

Figure 6-7 Call Queue Toolbar
6-44 CallConnector Operator