Sending Messages - Cisco Small Business Pro User Manual

Chapter 7 Using Directories

Sending Messages

To Send Email
Step 1
Step 2
Step 3
Step 4
Step 5
Notes
In order to enable this feature, the selected contact must have a valid email address in
the directory. The CallConnector Operator will use your integrated MS Outlook to
send emails to the selected contact. See Chapter 3: Installation and Configuration for
information how to integrate your MS Outlook with the CallConnector Operator.
To Send SMS
Step 1
Step 2
Step 3
Step 4
Step 5
Notes
In order to enable this feature, the selected contact must have a valid SMS address in
the directory.
The CallConnector Operator will use your integrated MS Outlook to send SMS
messages to the selected contact. See Chapter 3: Installation and Configuration for
information how to integrate your MS Outlook with the CallConnector Operator.
Press the Action Bar shortcut key (default F6) to move to the message
textbox.
Enter the message manually, or use Insert Message to add a pre-defined
message, or right-click and copy (shortcut Ctrl + C) and paste (shortcut
Ctrl + P) a message to the message textbox.
Locate the contact in the directory.
Right-click on contact to open the Directory Menu and click on Send
Email. You can also click on Send Email in the Action Bar.
The CallConnector Operator will send the email message to the selected
contact.
Press the Action Bar shortcut key (default F6) to move to the message
textbox.
Enter the message manually, or use Insert Message to add a pre-defined
message, or right-click and copy (shortcut Ctrl + C) and paste (shortcut
Ctrl + P) a message to the message textbox.
Locate the contact in the directory.
Right-click on contact to open the Directory Menu and click on Send
Text(SMS). You can also click on Text(SMS) in the Action Bar.
The CallConnector Operator will send the mobile text message to the
selected contact.
7-26 CallConnector Operator