Cisco SPA525G User Manual
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Cisco SPA525G User Manual

Cisco SPA525G User Manual

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USER GUIDE
Cisco Small Business Pro
IP Phone SPA525G (SIP)

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Summary of Contents for Cisco SPA525G

  • Page 1 USER GUIDE Cisco Small Business Pro IP Phone SPA525G (SIP)

  • Page 2: Table Of Contents

    Using Phone Hardware and Accessories Using the Speakerphone Using Wired and Wireless Headsets Connecting the Headset Connecting Bluetooth Headsets Using a Headset with Your IP Phone Switching Between the Handset/Headset/Speakerphone During a Call Cisco Small Business Pro IP Phone SPA525G (SIP)
  • Page 3 Connecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Using Wi-Fi Protected Setup with the SPA525G Manually Adding a Wireless Profile on the SPA525G Uploading Security Certificates to the Phone Verifying Phone Startup Upgrading Your Phone’s Firmware...
  • Page 4 Viewing the Call History Lists Deleting a Call History List Calling from the Call History Lists Deleting an Entry from the Call History Lists Saving a Call History List Number to Your Directory Cisco Small Business Pro IP Phone SPA525G (SIP)
  • Page 5 Changing the Phone Wallpaper Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Cisco Small Business Pro IP Phone SPA525G (SIP)
  • Page 6 Chapter 6: Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Connecting a Single SPA932 Connecting an Additional SPA932 Using the SPA932 Attendant Console with Your SPA525G IP Phone Monitoring the SPA932 Cisco Small Business Pro IP Phone SPA525G (SIP)
  • Page 7 Contents Appendix A: Additional Information Regulatory Compliance and Safety Information Warranty End User License Agreement (EULA) Support Contacts Appendix B: Where to Go From Here Product Resources Related Documentation Cisco Small Business Pro IP Phone SPA525G (SIP)

  • Page 8: Fcc And Ic Statement

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. © 2008 Cisco Systems, Inc. All rights reserved. OL-18193-01...

  • Page 9: Industry Canada Statement

    This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. © 2008 Cisco Systems, Inc. All rights reserved. OL-18193-01...

  • Page 10: About This Document

    This guide describes the concepts and tasks necessary to use and configure your Cisco SPA525G IP Phone. The SPA525G features vary, depending on the type of call control system that you NOTE are using. This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system.

  • Page 11: Finding Information In Pdf Files

    Enter your search terms in the Find text box on the toolbar. STEP 1 By default, the Find tool is available at the right end of the Acrobat toolbar. If the NOTE Find tool does not appear, choose Edit > Find. Cisco Small Business Pro SPA525G (SIP) User Guide...
  • Page 12 OK. c. If you want to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. d. Click Search. Cisco Small Business Pro SPA525G (SIP) User Guide...
  • Page 13 When the Results appear, click + to open a folder, and then click any link to open STEP 4 the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Cisco Small Business Pro SPA525G (SIP) User Guide...

  • Page 14: Chapter 1: Getting Started

    Entering Numbers and Text in Fields, page 22 • Using Phone Hardware and Accessories, page 23 The SPA525G features vary, depending on the type of call control system you are NOTE using. This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system.

  • Page 15: Overview Of The Cisco Spa525G Ip Phone

    Overview of the Cisco SPA525G IP Phone Overview of the Cisco SPA525G IP Phone The Cisco SPA525G IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provide voice communication over an IP network. It provides traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail.

  • Page 16: Caring For Your Phone

    Getting Started Overview of the Cisco SPA525G IP Phone The SPA525G has a 320 x 240 color, 3.2" inch LCD screen and provides up to five telephone extensions. It provides the following hardware features: • 2 Ethernet 10/100 Mbps ports •...

  • Page 17: Understanding Your Phone's Lines And Buttons

    Pick up to answer or place calls. Speaker Speaker for phone. Message Waiting When lit: Indicator • Red—You have a new voice mail message. • Flashing Red—You have an incoming call. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 18 Mute button Press to mute or unmute the phone. When the phone is muted, the button glows red. A flashing red mute button indicates that the phone has no network connectivity. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 19: Softkey Buttons

    Softkey Buttons The four softkey buttons have different functions depending on the phone screen or menu that is shown. The following table shows the SPA525G softkey buttons that are available (in alphabetical order). Table 2 SPA525G Softkey Buttons...
  • Page 20 Pastes the item you copied into a list or field. Pickup Allows you to pick up (answer) a call that is ringing at another extension. See “Picking Up a Call,” on page Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 21 “Transferring Calls,” on page Unpark Connects to a parked call. See “Parking a Call,” on page View Displays more information about a selected item. XferLX Transfers existing active calls on the phone. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 22: Using The Keypad And Buttons With Menus

    Use the navigation button to scroll up or down through the menu items, and then press the Select softkey button or the center Select button to choose the highlighted item. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 23: Entering Numbers And Text In Fields

    # + - = ( ) { } Use the delChar softkey button to backspace and delete the last character. Use the Option > Clear softkey button to remove the entire entry. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 24: Using Phone Hardware And Accessories

    ”Connecting Bluetooth Headsets” section on page • For wireless, non-Bluetooth headsets (such as Plantronics or Jabra): Connect the headset’s telephone cord into the telephone port on the back of the SPA IP Phone. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 25: Connecting Bluetooth Headsets

    Arrow key to enter the profile screen. Press Scan to scan for your headset. STEP 2 In the list of found devices, select your headset and press the Select button to edit STEP 3 the profile. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 26: Using A Headset With Your Ip Phone

    Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speakerphone or headset function. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 27 To switch from the speakerphone to a headset, press the Headset button. To switch from the speakerphone to the handset, pick up the handset. To switch from the headset to the speakerphone, press the Speakerphone button. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 28: Chapter 2: Installing Your Phone

    Installing Your Phone This chapter describes how to install and connect your Cisco SPA525G IP Phone. It contains the following sections: • Before You Begin, page 28 • Connecting the Handset, page 28 • (Optional) Attaching the Desk Stand, page 30 •...

  • Page 29: Before You Begin

    NOTE: The RJ-11 port marked “AUX” is reserved for connection with the SPA932 Attendant Console that works with the SPA525G. It is not for use as a telephone line port. CAUTION: Do not plug a telephone line cord into the port marked “AUX.”...
  • Page 30 Installing Your Phone Connecting the Handset Figure 1 Cisco SPA525G IP Phone Connections Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 31: (Optional) Attaching The Desk Stand

    Slide the bottom tabs into the slots STEP 2 Lightly press down on the top of the desk stand. It should easily slide into the top STEP 3 slots. Do not force. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 32: (Optional) Mounting The Phone To The Wall

    To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes STEP 1 in the phone’s base. Orient the MB such that the phone’s Ethernet and handset ports are accessible STEP 2 after installation. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 33 (Optional) Mounting the Phone to the Wall Push the MB onto the phone’s base. Slide the MB upwards to lock it in place. STEP 3 Plug in the Ethernet and power cables. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 34: Connecting Your Phone's Power

    Ethernet cable from the phone’s WAN port to a switch in your network that provides PoE. See the ”Connecting Your Phone to the Wired Network” section on page Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 35: Connecting Your Phone To The Computer Network

    Wireless-G client. Connecting Your Phone to the Wireless Network The PC port is not supported in wireless operation. The PC port is only supported NOTE in a wired operation. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 36: Determining Your Wireless Router Security Type

    Installing Your Phone Connecting Your Phone to the Computer Network The Cisco SPA 525G phone supports a direct connection to the wireless network. Before setting up the wireless network, you need to know the wireless security type for your router. The SPA525G works with the following security types: •...
  • Page 37 The following example shows WEP information for a Linksys WRV200 router: If your router is using WPA, note the WPA shared key, or passphrase that you need to enter later. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...
  • Page 38 Scroll to Network Configuration and press Select. STEP 3 In the Wi-Fi field, press the Left or Right Arrow key to turn Wi-Fi . Press the Save STEP 4 softkey. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 39: Using Wi-Fi Protected Setup With The Spa525G

    If required, enter the user name and password. (By default, Linksys routers typically use “admin” for the user name and “admin” for the password.) d. View the Wireless tab or screen. Locate the Wireless Protected Setup configuration menu. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 40: Manually Adding A Wireless Profile On The Spa525G

    Enter the PIN into the field that allows you to setup wireless devices using a PIN. Save your changes. g. On the SPA525G, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your phone may reboot before the Wi-Fi connection is working.
  • Page 41 WEP—Wired Equivalent Privacy: You must enter the Default Transmit Key, Key Type and Length, and the keys. • WPA PSK or WPA2 PSK: You must enter the Cipher Type (TKIP or AES CCMP) and the shared key. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 42: Uploading Security Certificates To The Phone

    Security Mode to set the security options (WPA Enterprise or WPA2 Enterprise). Scroll to Root Certificate and press the Right Arrow key. All files in the “ca” folder STEP 5 are displayed. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 43: Verifying Phone Startup

    Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lights on the phone will flash. After the sequence, which should take about five seconds, the phone will display the standard menu for the phone.
  • Page 44 Upgrade using the Cisco SPA9000 Voice System Setup Wizard (if your Cisco phone is part of a Cisco SPA9000 Voice System network). See the SPA9000 Voice System Setup Wizard User Guide Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 45: Chapter 3: Using Basic Phone Functions

    Using Basic Phone Functions This chapter describes how to use the basic functions of your SPA525G IP phone. It includes the following sections: • Placing or Answering a Call, page 45 • Adjusting Call Volume and Muting, page 46 •...

  • Page 46: Placing Or Answering A Call

    The call in progress is put on hold and the incoming call is answered. To return to the first call, select it using the Up Arrow or Down Arrow key and press the Resume softkey. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 47: Using Dial Assistance

    The button lights red. Press the Mute button again to unmute. Putting a Call on Hold To put a call on hold, press the Hold button. A series of beeps indicates the call is on hold. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 48: Resuming A Call

    Press Directory and either choose a number from the personal directory. Press Dial or wait a few seconds. The call is placed on hold and a new line is STEP 3 opened to dial the number. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 49: Performing An Unattended (Blind) Transfer

    (Optional) Press EditDial to select a number and modify it (for example, to add an STEP 2 area code). Lift the handset or press Dial to select a number. The number is automatically STEP 3 dialed. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 50: Viewing And Returning Missed Calls

    If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls. • If the LCD screen does not show a missed call: a. Press the Setup button. b. Scroll to Call History and press Select. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 51: Turning The Missed Calls Shortcut On And Off

    IP Phone Web Interface; see the ”Configuring Call Forwarding” section on page To forward calls: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 52: Forwarding Calls To A Single Number

    Enter “vm” for voice mail, or a number to which to forward all calls; for example, STEP 2 another extension, or an outside line. If forwarding calls to an outside line, be sure to enter any access and area codes required. Press Save. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 53: Forwarding Calls When You Don't Answer The Phone

    You can also set Do Not Disturb from your PC using the IP Phone Web Interface; see the ”Setting Do Not Disturb” section on page Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 54: Configuring Call Waiting

    To turn call waiting on or off: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 55: Picking Up A Call

    Enter the extension number of the phone from which you are picking up the call STEP 2 and press Dial. Select the call from the list and press Dial again. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 56: Parking A Call

    Enter the number identifier of the park line (for example, the number that was STEP 2 entered in Step 2 of “parking a call.”) Press Dial. The call is picked up on your phone. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 57: Placing A Three-Way Conference Call

    On one of the active calls, press ConfLx. If you have two active lines, the calls are STEP 1 conferenced. If you have more than two active lines, you must scroll to choose the line you want to conference in. Press Select. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 58: Using The Phone Directories

    Using Basic Phone Functions Using the Phone Directories Using the Phone Directories The SPA525G IP phone provides several different types of phone directories, depending on the phone model and what the system administrator has set up for the company. In general, the phones provide the following types of directories: •...

  • Page 59: Adding A New Contact

    Press the Play button to play the selected ring tone or the Select button to assign that ringtone to the person whose number you are adding to the directory. Press Save to save the entry. STEP 5 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 60: Copying A Contact

    In the Personal Address Book screen, highlight the contact you want to delete. STEP 1 Press Option and select Delete. STEP 2 Press OK to delete the contact. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 61: Editing A Contact

    STEP 2 To use the Lightweight Directory Access Protocol (LDAP) directory: Press the Setup button and select Directories. STEP 1 Scroll to the LDAP Directory and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 62: Using The Call History Lists

    Missed Calls—Shows the last 60 missed calls. • Received Calls—Shows the caller ID of the last 60 answered calls. • Placed Calls—Shows all calls placed from the phone. Press Select to view the list. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 63: Deleting A Call History List

    Deleting an Entry from the Call History Lists In the call history list, choose the call. STEP 1 Press Option and select Delete Entry. STEP 2 Press OK. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 64: Saving A Call History List Number To Your Directory

    Scroll to Device Administration and press Select. STEP 2 Select Set Password. STEP 3 Enter your old password. Press the Down Arrow key to go to New Password. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 65: Logging In And Logging Out Of Your Phone

    Messages button automatically dials your voicemail system. If you need to change the number for your voicemail (for example, if your phone is not part of a Cisco SPA9000 Voice System and you have external voicemail), perform the following steps: Press the Setup button.
  • Page 66 Using Basic Phone Functions Accessing Voicemail Enter the number to dial for voicemail. For a Cisco SPA9000 Voice System, this is STEP 5 normally “vmm.” For an external system, enter the phone number, including any digits you must dial to reach an outside line.

  • Page 67: Chapter 4: Using Advanced Phone Features

    Using Advanced Phone Features This chapter describes how to configure advanced features on your Cisco SPA525G IP phone. It contains the following sections: • Configuring Privacy and Security Features, page 67 • Creating and Using Speed Dials, page 69 •...

  • Page 68: Configuring Privacy And Security Features

    To block anonymous calls: Press the Setup button. STEP 1 Scroll to User Preferences and press Select. STEP 2 Select Call Preferences. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 69: Using Secure Call

    With the secure call feature, the active call is encrypted so that others cannot eavesdrop. Before enabling Secure Call, ask your system administrator if Secure Call is available. Your phone must be part of a Cisco SPA9000 Voice Network and your service NOTE provider must install a mini-certificate to enable this feature.

  • Page 70: Creating And Using Speed Dials

    STEP 5 To select a contact from the Address Book, press Option and select Select From Address Book. Scroll to choose the contact and press Select. Press Save. STEP 6 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 71: Playing Mp3 Files On Your Phone

    Only MP3 music with no Digital Media Rights protection can be played on the NOTE SPA525G IP Phone. Creating the Playlist The MP3 playlist on the SPA525G is limited to 48 songs. NOTE Connect a USB storage device to your PC. STEP 1 Create a directory named “mp3”...

  • Page 72: Playing Songs

    Up Arrow or Down Arrow key. The icon on the left above the song length display shows the audio destination of speaker, handset, or headset (see the following graphic). Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 73: Changing The Left And Right Channel For Stereo Headsets

    Using the Paging Feature Changing the Left and Right Channel for Stereo Headsets When using a stereo headset inserted into the SPA525G, you may need to switch the audio left and right channels to hear the correct audio channel in the right or left ear.

  • Page 74: Configuring Auto Answer

    STEP 3 Scroll to Display Brightness. The default contrast is 15. Enter a number between 1 STEP 4 (lowest) and 15 (greatest) to change the contrast. Press Save. STEP 5 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 75: Setting The Screen Backlight Timer

    Scroll to User Preferences and press Select. STEP 2 Scroll to Screen Preferences and press Select. STEP 3 With Screen Saver highlighted, press the Right Arrow key to choose On. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 76: Changing The Phone Wallpaper

    Image files must be between 30K and 300K in size. The phone can only read 45 images from the USB device. Remove the USB device from your PC and insert it into the USB slot on the STEP 3 SPA525G. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 77: Using Ring Tones

    STEP 4 Arrow key. Scroll through the ring tones and press Play to play the highlighted ring tone. Press STEP 5 Select to choose the highlighted ringtone for that extension. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 78: Accessing Weather And News On Your Phone

    Weather information for the first entry in the list of cities is displayed. To view other STEP 2 cities on the list, press List and select the city. Then press View. Press Refresh to update weather information when viewing the weather screen. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 79: Accessing News

    Press View to read an article, using the Down Arrow to scroll through the article. STEP 4 Press Prev or Next to go to other articles in the news category. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 80: Configuring Date And Time Parameters On Your Phone

    Use the Up and Down Arrow keys to change the time. Press Set. If your phone is connected to an administration server, any changes you make to the NOTE date and time will be lost when rebooting the phone. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 81: Using Star Codes

    Using Star Codes Using Star Codes The SPA525G supports numerous “star codes” to access phone supplementary services. These codes, which start with *, are entered before dialing a telephone number and provide services. For example, to block caller ID (star code 67), you would dial *67, followed by the telephone number you are calling.
  • Page 82 Configure the phone to prefer the G726r32 codec for all calls. 0272632 Configure the phone to force the G726r32 codec for all calls. *Requires that your SPA525G phone be part of a Cisco SPA9000 Voice System network. **Requires that the paged extension be part of a Cisco SPA9000 Voice System network.

  • Page 83: Restarting Your Phone

    STEP 2 Scroll to Restart and press Select. STEP 3 Viewing Phone, Network, and Call Information The SPA525G provides menus to view information about your phone. Viewing Phone Information To view information about your phone: Press the Setup button. STEP 1 Scroll to Status and press Select.

  • Page 84: Viewing Network Information

    MAC (Hardware) Address Viewing Phone Line and Extension Information To view phone line and extension information: Press the Setup button. STEP 1 Scroll to Status and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 85: Viewing Peripheral Status

    Wireless Network” section on page 34), you can view the status of your wireless connection. Press the Setup button. STEP 1 Scroll to Network Configuration and press Select. STEP 2 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 86: Advanced Menus For Technical Support Personnel

    Connection Type • Static IP Address Settings • • VLAN • VLAN ID • Multicast Address Device Administration: • Factory Reset • Custom Reset • Profile Rule • Call Control Settings Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 87: Chapter 5: Using The Web Interface

    Using the Web Interface The Cisco SPA525G provides a web interface to the phone that allows you to configure some features of your phone using a web browser. This chapter contains the following sections: • Configuring Your Address Book, page 87 •...

  • Page 88: Logging In To The Web Interface

    Phone and User tabs. Click the tab names to switch between these tabs. Configuring Your Address Book The Cisco SPA525G phone provides an address book for you to store and view frequently dialed numbers. The address book appears on your phone, and you can dial numbers from the directory.

  • Page 89: Setting Do Not Disturb

    Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy signal or message. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 90: Configuring Call Forwarding

    CFWD No Ans Delay—Number of seconds to delay forwarding calls, if there is no answer at your phone. Enter the number of seconds to delay. At the bottom of the page, click Submit All Changes. Your phone reboots. STEP 3 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 91: Configuring Call Waiting

    In the Voice tab, User menu, under Supplementary Services, locate the Block CID STEP 2 Setting field. Choose yes or no to enable or disable. STEP 3 At the bottom of the page, click Save All Settings. Your phone reboots. STEP 4 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 92: Blocking Anonymous Calls

    (Optional) To add a call from one of these lists to your address book, click the STEP 3 Address Book icon under the Add column. Edit any information and press Submit All Changes. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 93: Creating Speed Dials

    To manually enter a Wi-Fi profile, choose Wi-Fi Profile from the Wi-Fi Device list STEP 4 and proceed to the next section. To use WPS, choose Wi-Fi Protected Setup and follow the on-screen instructions Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 94: Configuring Bluetooth

    If found, your device appears in the Bluetooth Device List. STEP 5 Click the name for your device. STEP 6 Enter your PIN and press Submit All Changes. STEP 7 Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 95: Upgrading Firmware

    Choose the Firmware Upgrade tab. STEP 2 Click Firmware Upgrade Window. STEP 3 Browse to select the firmware file from your PC. Click Submit. The firmware is STEP 4 installed and your phone reboots. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide...

  • Page 96: Chapter 6: Using The Spa932 Attendant Console

    SPA525 with the attachment arm provided. It obtains power directly from the SPA525 and does not require a separate power supply. Two SPA932 units can be attached to a single SPA525 to monitor a total of 64 separate lines. Cisco Small Business Pro IP Phone SPA525G User Guide...

  • Page 97: Connecting The Spa932 Attendant Console To The Spa525G Ip Phone

    Connecting a Single SPA932 Turn both the SPA525G and SPA932 face down. STEP 1 Align the hole in the SPA525G alignment recess with the hole on the attachment STEP 2 arm. Using the attachment arm screw, secure the attachment arm to the SPA525G.
  • Page 98 Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Align the hole in the SPA932 alignment recess with the hole on the attachment STEP 4 arm. Using the attachment arm screw, secure the attachment arm to the SPA932.
  • Page 99 Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Locate the AUX IN port on the back of the SPA932. Connect one end of the STEP 6 auxiliary cable to this port. IMPORTANT: Do not plug a telephone line cord into an AUX port.
  • Page 100 Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Locate the AUX port on the back of the SPA525G. Connect the other end of the STEP 7 auxiliary cable to this port. Route the auxiliary cable inside the cable relief channel in the SPA932.

  • Page 101: Connecting An Additional Spa932

    Using the SPA932 Attendant Console Connecting the SPA932 Attendant Console to the SPA525G IP Phone Connecting an Additional SPA932 NOTE: A maximum of two SPA932 Attendant Consoles can be connected to a SPA525G. Align the hole in the first SPA932 alignment recess with the hole on the attachment STEP 1 arm.

  • Page 102: Using The Spa932 Attendant Console With Your Spa525G Ip Phone

    STEP 7 Attach the appropriate desktop stands to each unit. The SPA932 is powered via STEP 8 the auxiliary cable with the SPA525G. No additional power source is required. Using the SPA932 Attendant Console with Your SPA525G IP Phone The SPA932 can be configured to easily access other phone lines in the system.

  • Page 103: Monitoring The Spa932

    Press the Setup button. STEP 1 Scroll to Status and press Select. STEP 2 Scroll to Peripheral Status and press Select. STEP 3 The status is shown in the “Sidecar” fields. STEP 4 Cisco Small Business Pro IP Phone SPA525G User Guide...

  • Page 104: Regulatory Compliance And Safety Information

    Regulatory Compliance and Safety Information for this product is available on Cisco.com at the following location: www.cisco.com/go/smallbiz Warranty Warranty information that applies to this product is available on Cisco.com at the following location: www.cisco.com/go/smallbiz End User License Agreement (EULA) Licensing information that applies to this product is available on Cisco.com at the following location: www.cisco.com/go/eula...

  • Page 105: Product Resources

    Where to Go From Here Cisco provides a wide range of resources to help you obtain the full benefits of the Cisco SPA525G. Product Resources Website addresses in this document are listed without http:// in front of the address because most current web browsers do not require it. If you use an older web browser, you may have to add http:// in front of the web address.

  • Page 106: Related Documentation

    Where to Go From Here Related Documentation Related Documentation The following table describes related documents that Cisco provides to help you use your Cisco SPA525G IP Phone. These documents and more are available at www.cisco.com/go/smallbiz. Document Title Description Intended Audience...

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