Cisco Small Business Pro User Manual page 175

Viewing Telephone Status
For each line or extension, the following information will be displayed:
Field Description
Extension The number of the displayed line or extension.
Connect If the status of the call is Connected, the Telephone Status window
Time displays the total time the call has been connected.
Wait Time If the status of the call is Ringing, the Telephone Status window
displays the total time the call has been ringing.
Number The number of the caller.
Name The name of the caller.
State The call status of the displayed line. Each status is associated with
a specific icon. For more information, please refer to the Line
Status Icons table below.
Department The department where the caller belongs to. This information is
retrieved from your contacts in the Directory window.
Redirect The name of the party where the phone call is transferred from.
Name
Redirect The number of the party where the phone call is transferred from.
Number
Start Time The time the call started.
Line Status Fields
The Telephone window displays the following information about the current state of a line or
monitored extension button:
Icon Status Description
Idle The line is idle and ready to receive phone calls.
Dial-Tone The line has been selected and is receiving the dial-tone.
Ringing There is an incoming call to this line.
Ring Back The number that you are calling is ringing.
Busy The current line is busy.
Connected The line has a call connected to another party.
On Hold The line has a call on hold.
Line Status Icons
The Telephone Status toolbar offers the following features:
Feature Description
Show only the ringing numbers.
Show only the connected numbers.
Operator User Guide 9-3