Table of Contents
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Chapter 1: Introduction
1.10 GETTING HELP
If you need additional support related to the MicroMMAC, or if you have
any questions, comments, or suggestions concerning this manual, contact
Cabletron Systems Technical Support:
By phone
By CompuServe
By Internet mail
By FTP
Login
Password
Before calling Cabletron Systems Technical Support, have the following
information ready:
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem
(e.g., changing mode switches, rebooting the unit, etc.)
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The serial and revision numbers of all Cabletron Systems products in
the network
•
The device history (i.e., have you returned the device before, is this a
recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
Page 1-10
(603) 332-9400
Monday – Friday; 8
GO CTRON from any ! prompt
support@ctron.com
ctron.com (134.141.197.25)
anonymous
your email address
MicroMMAC Installation Guide
.
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Table of Contents
Troubleshooting
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