List Of Errors And System Errors - BONFIGLIOLI DGM MPM Technical Manual

6.2 List of errors and system errors

The driver controller shuts down if an error occurs. Consult the flash code table / PC tool for the corresponding error
numbers.
IMPORTANT INFORMATION
Error messages can only be acknowledged once the error has been remedied.
Error messages can be acknowledged as follows:
◼
digital input (can be programmed)
◼
using MMI (handheld controller)
◼
auto acknowledge function (parameter 1.181)
◼
switch device off and on again
using fieldbus (CANOpen, Modbus RTU)
Errors must always be rectified before acknowledgement, otherwise the drive controller may be damaged.
The following section contains a list of possible error messages. Please contact the Bonfiglioli service department if you
encounter errors that are not listed here.
No. Error name
1 Undervoltage 24 V application
2 Overvoltage 24 V application
10 Parameter distributor
11 Time-out power
13 Cable break at analogue in1 (2–10
V)
15 Blocking detection
17 Start-up error
19 Firmware update error
21 Bus timeout
22 Acknowledgement error
Operating manual for DGM Modular | DOC02389740-0006 | 2021-07 | V1.70 EN
Description of error
Supply voltage for the application is less
than 15 V
Supply voltage for the application is greater
than 31 V
The internal distribution of parameters during
initialisation failed
The power stack does not respond
Current or voltage is less than the lower limit
of analogue input 1 (monitoring for this error
is activated automatically by setting
parameter 4.021 to 20 %).
The drive shaft of the motor is stalled. 5.080
Motor not starting up or starting up
incorrectly. 5.082
A firmware update could not be completed.
Bus communication aborted, no telegrams
were received during the bus timeout time
(6.062).
The number of maximum automatic
acknowledgements (1.182) was exceeded
Possible causes/remedy
24 V supply overload
Internal 24 V supply is not OK or external
supply is not OK
Parameter set is incomplete
Operation with 24 V without mains feed-in
Cable break, faulty external sensor
Remove the blockage
Check motor connections/check motor
and controller parameters; if necessary,
disable error (5.082).
Connection aborted during a FW update.
Repeat the FW update
The DGM Modular is supplied externally
with 24 V.
Note:
During a firmware update, 24 V must not
be connected externally.
Check external wiring.
Check fieldbus communication.
Increase bus timeout time.
Check error history and remedy error
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