Fraud Prevention; Manually Entered Credit Card Transactions; Force Post Transactions Are Disabled By Default; Call For Authorization - TD Generation Merchant Manual

Functionality
E n d of d ay re p o r t s
Cash back totals report
Gift card host details report
Gift card host totals report
Host balancing report
Open pre-auth report
Operator balancing report
Operator detail report
Pre-auth status report
TD discount report
Terminal balancing report
Terminal details report
Tip totals report

Fraud prevention

The following information will help you protect yourself from fraudulent transactions.

Manually entered credit card transactions

There is an inherent risk associated with these transactions as they have an increased rate of fraud. If you do
manually enter a credit card transaction which is deemed fraudulent, you will be held responsible for any
chargebacks associated with it. Manually entered credit card transactions include mail order and telephone
order transactions.
If you are uncomfortable manually entering credit card information, as a business owner, you can request another
form of payment (another credit card, debit, cash, etc.).

Force post transactions are disabled by default

The force post function allows prior authorization numbers to be manually keyed in. For your protection, this
capability is disabled by default on your terminal. If you need to process a force post transactions, please call
the TD Merchant Solutions Help Desk at 1-800-363-1163 to enable the capability after being authenticated. It
is strongly recommended that you protect the Force Post function with a password.

Call for authorization

Sometimes, due to a communication or security issue, a transaction cannot or should not be completed.
See the list of messages and events below that will cause you to call for authorization.
Note: You must call for authorization for every force post transaction performed on your terminal.
Enable/Disable
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Responsibilities
Supervisor ID
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Override Passcode