TD Generation Merchant Manual page 20

Tip (optional)
If you have tips enabled on your terminal you will follow these steps:
a) The customer selects / enters one of the tip options offered on screen.
b) The customer confirms the amount: NO or YES.
5. Perform one of the following payment methods: Insert, Swipe, Contactless or Manual Entry.
Insert
a) The customer enters their PIN and presses OK. Go to step 6.
Swipe
a) Verify the card info with what is on the screen and press OK. Go to step 6.
Contactless
a) The customer taps their contactless-enabled credit card on the contactless card reader. In some
cases the customer may be required to swipe or insert their card. Go to step 6.
Manual entry
a) Enter the account number and press OK.
b) Enter the expiry date and press OK.
c) A manual imprint of the credit card is required. Make the imprint and press OK.
d) Enter the CVD number and press OK. This number is generally located on the back of the
credit card. Go to step 6.
6. The screen shows that the transaction is completed with an authorization number or approved message.
The receipts will print. If the customer's copy has a signature line on it, the customer must sign the receipt.
You can REPRINT the receipt or FINISH the transaction.
• The amount paid by the customer may only be partially authorized depending on the card
company. If a partial authorization occurs, the screen will display the amount still outstanding. The
transaction will then request another payment method for the balance.
• If the purchase was for a low amount you may be offered the option to print the receipt. This receipt
threshold can be set by calling the TD Merchant Solutions Help Desk at 1-800-363-1163.
7. If there is a balance left owing, go to the Split Payment instructions in step 3.
Debit card purchase
ENTER SPLIT PAYMENT?
AMOUNT (optional)
1. Press the left
2. Enter the dollar amount and press OK.
3. Select SPLIT or PAY. If the customer is paying the entire amount with one payment select PAY. Otherwise,
select SPLIT.
Split payment (optional)
a) Enter the payment amount and press OK. Enter the partial payment amount.
TIP?
(optional)
 Desktop  Purchase.
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PAYMENT CASHBACK?
METHODS (optional)
- 14 -
RECEIPTS &
BALANCE?