Fraud Prevention; Manually Entered Credit Card Transactions; Call For Authorization - TD Generation Portal 2 with PINpad Quick Start Manual

Fraud prevention

The following information will help you protect yourself from fraudulent transactions .

Manually entered credit card transactions

There is an inherent risk associated with these transactions as they have an increased rate
of fraud . If you do manually enter a credit card transaction which is deemed fraudulent,
you will be held responsible for any chargebacks associated with it . Manually entered
credit card transactions include mail order and telephone order transactions .
If you are uncomfortable manually entering credit card information, as a business owner,
you can request another form of payment (another credit card, debit, cash, etc.).
Tra n s a c t i o n t y p e
Manually entering a credit card number on the terminal
This is the ability to manually enter a credit card number
into the terminal for a purchase transaction when a
customer is performing a card-present purchase .
Mail order / Telephone order purchase
This is the ability to manually enter a credit card number
into the terminal for a purchase transaction when a
customer is performing a card-not-present purchase .
Force post purchase
This is the ability to perform a transaction with a manually
entered authorization number versus the transaction being
authorized automatically through the terminal .
We understand that the default settings that come with this terminal may not fully meet
your businesses' needs . Should you wish to amend these default settings, please contact
the TD Merchant Solutions Help Desk at 1-800-363-1163 to learn about your options .

Call for authorization

Sometimes, due to a communication or a security issue, a transaction cannot or
should not be completed . See the list of messages and events below that will cause
you to call for authorization .
Note: You must call for authorization for every force post transaction performed on
your terminal .
9
D e fa u l t S e t t i n g
Disabled and, if enabled,
protected with supervisor
ID and password .
Disabled
Disabled and, if enabled,
protected with supervisor
ID and password .