TD Generation Merchant Manual page 44

" P " E rro r c o d e s
Processing Error
" R " E rro r c o d e s
Receipt Not Printed!
Imprint Card and Complete Sales
Draft Manually
Reset Date And Time
From Main Menu
" S " E rro r c o d e s
System Error
Contact Help Desk
" T " E rro r c o d e s
Tab Already Closed
Tab Already Invoiced
Transaction Already
Voided
Transaction Already Completed
Transaction Cancelled
Transaction Not Allowed
E xp l a n a t i o n
The terminal encountered an error
when trying to process a chip
transaction.
E xp l a n a t i o n
The transaction was approved
however the terminal is unable to
print a receipt.
The terminal requires the date to
be synchronized with the host date
and time.
E xp l a n a t i o n
The terminal has encountered a
system error.
E xp l a n a t i o n
Close Tab transaction is attempted
on an open tab transaction that
has already been closed.
Invoice Tab transaction is
attempted on a transaction that
has already been invoiced.
Void transaction is attempted on
a transaction that has already
been voided.
Pre-auth completion is attempted
on a pre-auth that has already
been completed.
The transaction has been
cancelled by the user.
The transaction type is not
supported for the card entered.
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Ac t i o n re q u i re d
• Try the action again. If the
problem persists ask for
another form of payment.
• If the problem occurs on
multiple chip cards, please
call the Help Desk.
Ac t i o n re q u i re d
• Manually imprint the card,
record the authorization code
and have the customer sign
the receipt.
• Perform the Date/Time Sync
function on the terminal.
Ac t i o n re q u i re d
• Please call the Help Desk
immediately to have your
terminal replaced.
Ac t i o n re q u i re d
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• Please select another card
type or transaction.