TD Desk 5000 Manuals

Manuals and User Guides for TD Desk 5000. We have 3 TD Desk 5000 manuals available for free PDF download: Configuration And Troubleshooting Manual, Quick Start Manual, Pre-Authorizations Manual

TD Desk 5000 Configuration And Troubleshooting Manual

TD Desk 5000 Configuration And Troubleshooting Manual (50 pages)

Brand: TD | Category: Payment Terminal | Size: 1.32 MB

Table of Contents

Table of Contents
3
Welcome to TD Merchant Solutions

5
- Who Should Use this Guide
  5
Reporting

5
- Business Day Reports
  5
- Batch Reports
  6
Configuration

7
- Administering the Terminal
  7
- User Management
  8
  - Administrators
    8
  - Managers/Supervisors
    10
  - Clerks
    11
- General Customization
  14
- Security
  17
  - Menu Security
    17
  - Transaction Security
    18
  - Report Security
    20
- Cashback Settings
  21
- Debit Surcharge
  21
- Tip Settings
  21
- Receipt Settings
  21
- Communication Settings (TD Desk 5000)
  22
- Communication Settings (TD Move 5000)
  24
- Download Settings
  27
- Semi-Integrated Settings
  28
Troubleshooting

29
- Error Codes
  29
- Hardware Troubleshooting
  38
- Why Isn't My Terminal Connecting to the Network
  39
  - TD Move 5000
    39
- Signal Strength
  40
- What Do I Do if There's a Power Outage
  41
Reference

42
- Admin Menu Structure
  42
- Lost or Stolen Equipment
  46
  - Police Information
    47

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TD Desk 5000 Quick Start Manual

TD Desk 5000 Quick Start Manual (32 pages)

Brand: TD | Category: Payment Terminal | Size: 0.66 MB

Table of Contents

Table of Contents
3
About this Guide

5
- Merchant Welcome Kit Contents
  5
- The TD Desk 5000
  5
Hardware

6
- Standalone Terminal
  6
  - Home Screen and Icons
    7
  - Main Menu Screen
    7
  - Admin Menu Screen
    8
- Semi-Integrated Terminal
  8
  - Home Screen and Icons
    8
- The Stylus
  9
- Changing the Paper Roll
  9
- Accessibility Features
  9
- The Communications Adapter
  10
- The Pinpad
  10
Cardholder Privacy and Security

11
Financial Transactions (Standalone)

13
- Accepted Card Types
  13
- Sale (Credit Card)
  13
- Sale (Debit Card)
  15
- Return (Credit)
  17
- Return (Debit)
  17
- Force Post (Sale or Phone / Mail)
  18
- Void / Transaction Recall
  18
Receipts

20
- Printing Receipts
  20
- Receipts Options (Semi-Integrated Mode Only)
  20
  - Receipt Example
    21
Business Day Functions

22
- Performing a Settlement (Day Close)
  22
Administration

23
- Changing Terminal Mode (Semi-Integrated Terminals Only)
  23
- More Features and Functionality
  23
Reporting

24
- Business Day Reports
  24
Troubleshooting

25
- What Problems Can I Easily Resolve
  25
Admin Menu Structure

26
Reference

30
- Maintaining Your Terminal
  30
- Storing Your Terminal
  30

TD Desk 5000 Pre-Authorizations Manual

TD Desk 5000 Pre-Authorizations Manual (10 pages)

Brand: TD | Category: Touch terminals | Size: 0.2 MB

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