TD Generation Merchant Manual page 23

Recall by invoice #
a) Enter the invoice number that you want to recall and press OK. Go to step 3.
3. If there are multiple transactions, scroll to the desired one and press OK.
4. Select Void to cancel the transaction or select Completion to close a pre-
authorization. Press Cancel to leave this screen without making a selection.
Phone or Mail purchase
These instructions are used for purchases where the card is not present. If the card is present at purchase, see Credit
card purchase. If you use the incorrect purchase transaction you could incur extra charges.
• There are risks performing transactions when the credit card is not present. Ensure that you perform all of the
available security checks for phone / mail purchases.
• These transactions can be password protected.
1. Press the left
If you have both Phone Orders and Mail Orders enabled, you will have the option to select which one
you want to use: PHONE or MAIL.
2. Enter the invoice number (if enabled).
3. Enter the dollar amount and press OK.
4. Enter the account number and press OK.
5. Enter the expiry date and press OK.
6. If this is a phone order, enter the CVD and press OK.
7. Enter customer's house number and press OK (if enabled).
8. Enter the customer's postal code and press OK (if enabled).
9.
The screen shows that the transaction is completed with an authorization number and the receipts print.
10. You can REPRINT the receipt or FINISH the transaction.
Force post purchase
This option is only used when you can't process a credit card purchase normally through the network whether
due to communication problem or that the force post is requested via the terminal.
1. Press the left
Before you perform this transaction you must call the TD Merchant Solutions Help Desk at
1-800-363-1163 and receive an authorization number.
2. Enter the dollar amount and press OK.
3. Enter the authorization number and press OK.
4. Confirm the authorization number and press OK.
Insert credit or debit card / swipe credit card
a) The customer enters their PIN and presses OK. Go to step 5.
Desktop  Main Menu  Phone / Mail Purchase.
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 Desktop  FP Purchase.
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Financial Transactions
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