TD Generation Merchant Manual page 42

" I " E rro r c o d e s
Input Must Be Greater Than Zero
Input Not In Valid Range
Internal Error
Call Help Desk
AAAAAAAAAAAAA
NNNNNNNNNNNNN
CCCCCCCCCCCCC
Invalid Account #
Invalid Date
Invalid Expiry Date
Invalid ID
Invalid ID/Password
Invalid Password
Invalid Time
Invoice Tab First
" M " E rro r c o d e s
Maximum # of
Entries Reached
" N " E rro r c o d e s
No Match
No Response From Host
No Transactions Found
E xp l a n a t i o n
Value entered must be greater
than zero.
The data entered was not within
the required values.
The terminal has encountered a
fatal error.
AA...... stands for component name
NN...... stands for application
information
CC.......stands for error code
The card used failed a security
check or the card number length is
invalid for the card type.
The date entered on the terminal is
not valid or occurs in the future.
The expiry date on the card is invalid.
The user ID was not found on the
terminal.
The ID/Password combination
entered does not match any in the
terminal's record.
The password is not valid for the
User ID entered.
The time entered is not valid.
The Close Tab transaction has
been attempted on a Tab that
hasn't been invoiced.
E xp l a n a t i o n
The maximum number of User IDs
(100) has been reached.
E xp l a n a t i o n
A match cannot be found for the
data entered or selected.
Terminal times out the host
response.
A transaction cannot be found with
the criteria entered.
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Ac t i o n re q u i re d
• Please enter a value greater
than zero.
• Please reenter the data.
• Please call the Help Desk and
provide the information on the
screen.
• Enter the card again, if the
problem persists ask the
cardholder for another form of
payment.
• Please enter a valid date.
• Please enter a valid expiry
date.
OR
• Ask the customer for a
different payment method.
• Enter a valid ID.
• Re-enter or try another ID/
password.
• Re-enter the password or try
another ID.
• Please enter a valid time.
• Process an Invoice Tab
transaction for the invoice
number entered.
Ac t i o n re q u i re d
• To enter additional IDs, some
IDs will have to be deleted.
Ac t i o n re q u i re d
• Please retry or enter new data.
• Press CANC (X) key And Try
Again. If the problem persists
call the Help Desk.
• Please enter new data.