Diagnostics; Lenovo Solution Center; Uefi Diagnostic Program - Lenovo 10A4 Hardware Maintenance Manual

If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB
connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If
you need technical assistance, see "Lenovo Support Web site" on page 32.

Diagnostics

The diagnostic program is used to test hardware components of your computer. The diagnostic program can
also report operating-system-controlled settings that interfere with the correct operation of your computer.
You can use the preinstalled diagnostic program to diagnose computer problems, if your computer is
running the Windows operating system.
Notes:
1. Your computer is preinstalled with the Lenovo Solution Center program for diagnostic purposes. For
more information about the Lenovo Solution Center program, see "Lenovo Solution Center" on page 52.
2. If you are unable to isolate and repair the problem yourself after running the diagnostic program, save
and print the log files created by the diagnostic program. You will need the log files when you speak to a
Lenovo technical support representative.

Lenovo Solution Center

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
Notes:
• The Lenovo Solution Center program can be downloaded from
• If you are using a Windows operating system other than Windows 7, Windows 8, Windows 8.1, or
Windows 10, go to http://www.lenovo.com/diags
computer.
To run the Lenovo Solution Center program, see "Lenovo programs" on page 29.
For additional information, refer to the Lenovo Solution Center help system.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print
the log files. You will need the log files when you speak to a Lenovo technical support representative.

UEFI diagnostic program

A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and
internal storage devices, view system information, and check and recover bad sectors on internal storage
devices.
To run the UEFI diagnostic program, do the following:
1. Turn on the computer. If the computer cannot be turned on, go to "Basic troubleshooting" on page 35. If
an error code is displayed, go to Chapter 6 "Symptom-to-FRU Index" on page 61 for error code
descriptions and troubleshooting hints.
2. Repeatedly press and release the F10 key when turning on the computer. The main screen of the UEFI
diagnostic program is displayed.
3. Follow the instructions on the screen to use the diagnostic program.
The options on the main screen are as follows:
52
ThinkCentre M83 and M93/p Hardware Maintenance Manual
http://www.lenovo.com/diags
for the latest information on diagnostics for your
.