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Lenovo thinkcentre m83 User Manual

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See also: Hardware Maintenance Manual
ThinkCentre M83, M93/p
User Guide
Machine Types: 10A0, 10A1, 10A6, 10A7, 10AG, 10AK, 10AL, and
10BE

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Summary of Contents for Lenovo thinkcentre m83

  • Page 1 ThinkCentre M83, M93/p User Guide Machine Types: 10A0, 10A1, 10A6, 10A7, 10AG, 10AK, 10AL, and 10BE...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 145. Fifth Edition (September 2015) © Copyright Lenovo 2013, 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Accessing a program on your computer ..Using and understanding firewalls ..An introduction to Lenovo programs ..Protecting data against viruses ..
  • Page 4 Safety and Warranty... Selecting a startup device ..Lenovo Web site ... . Selecting a temporary startup device ..
  • Page 5 Index....information ... . . Important WEEE information ..© Copyright Lenovo 2013, 2015...
  • Page 6 ThinkCentre M83, M93/p User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkCentre M83, M93/p User Guide...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013, 2015...

  • Page 10: Operating Environment

    • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. viii ThinkCentre M83, M93/p User Guide...

  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013, 2015...
  • Page 12 ThinkCentre M83, M93/p User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. ThinkCentre M83, M93/p User Guide...
  • Page 15 Input/Output (I/O) features • 9-pin serial port (one standard and one optional) • Eight Universal Serial Bus (USB) connectors (two on the front panel and six on the rear panel) • One Ethernet connector • One Personal System/2 (PS/2) keyboard connector (optional) •...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Accessing a program on your computer Note: For Windows 7, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs. To install a program that is ready to be ®...

  • Page 18: An Introduction To Lenovo Programs

    The Lenovo PowerENGAGE program enables you to register your computer with Lenovo. – Message Center Plus The Message Center Plus program automatically displays messages informing you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention. ThinkCentre M83, M93/p User Guide...
  • Page 19 BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.

  • Page 20: Locations

    The SHAREit or Lenovo SHAREit program provides a quick and easy way to share files and folders among computers, smartphones, tablets, or smart TVs with the Android or the Windows operating system installed. SHAREit or Lenovo SHAREit uses any type of network or even no network at all to share files and folders.

  • Page 21: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    • Figure 3 “ThinkCentre M83 rear connector locations” on page 11 shows the locations of the connectors on the rear of ThinkCentre M83 computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 22 PCI Express x16 graphics card slot PCI Express x1 card slot PCI Express card slot (physical link width PCI card slot x16; negotiable link width x4, x1) Cable-lock slots (2) Optional serial port (serial port 2) Security-lock slot ThinkCentre M83, M93/p User Guide...
  • Page 23 ® ® ® ® Figure 3. ThinkCentre M83 rear connector locations Power cord connector Serial port 1 VGA monitor connector DisplayPort connectors (2) PS/2 keyboard and mouse connectors USB 3.0 connectors (USB ports 5 and 6) (optional) USB 2.0 connectors (USB ports 7 and 8) USB 2.0 connectors (USB ports 3 and 4)

  • Page 24: Locating Components

    Locating components Figure 4 “Component locations” on page 12 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 40. Figure 4. Component locations ThinkCentre M83, M93/p User Guide...

  • Page 25: Locating Parts On The System Board

    • Figure 5 “ThinkCentre M93/p system board part locations” on page 14 shows the locations of the parts on the system board of ThinkCentre M93/p computer. • Figure 6 “ThinkCentre M83 system board part locations” on page 15 shows the locations of the parts on the system board of ThinkCentre M83 computer.

  • Page 26: System Board Part Locations

    PCI Express card slot (physical link width x16; PCI Express x1 card slot negotiable link width x4, x1) PCI Express x16 graphics card slot System fan connector Battery Cover presence switch connector (intrusion switch connector) ThinkCentre M83, M93/p User Guide...
  • Page 27 Figure 6. ThinkCentre M83 system board part locations PS/2 keyboard and mouse connector 4-pin power connector Microprocessor Microprocessor fan connector Memory slot 1 (DIMM1) Memory slot 2 (DIMM2) Memory slot 3 (DIMM3) Memory slot 4 (DIMM4) Thermal sensor connector Hard disk drive fan connector...

  • Page 28: Locating Internal Drives

    Bay 4 - Primary SATA hard disk drive bay (for installing a 3.5-inch SATA hard disk drive or a 2.5-inch SATA solid-state drive) Bay 5 - Secondary SATA hard disk drive bay (for installing a 3.5-inch SATA hard disk drive or a 2.5-inch SATA solid-state drive) ThinkCentre M83, M93/p User Guide...

  • Page 29: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 30 ThinkCentre M83, M93/p User Guide...

  • Page 31: Chapter 2. Using Your Computer

    USB key. If your computer does not come with it, contact the Lenovo Customer Support Center to order a recovery disc set or recovery USB key. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.
  • Page 32 – To navigate to the most recently accessed workspace (application, PC settings, or desktop), do one of the following: – Using a pointing device: Move the pointer to the extreme top-left corner of the screen until a small representation of the workspace is displayed; then click the representation. ThinkCentre M83, M93/p User Guide...

  • Page 33: Navigating On Windows 8.1

    – Using a touch screen: Swipe in from the left edge of the screen. For information about using other features of the Windows 8 operating system, refer to the Windows help system. For more information, see “Windows help system” on page 141. Navigating on Windows 8.1 To navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8.1 operating system, do one of the following:...

  • Page 34: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    2. Scroll to the right side, and click Control Panel in the Windows System section. Using Windows shortcut keys Both the standard keyboard and the fingerprint reader keyboard provide three keys you can use with your Microsoft Windows operating system. ThinkCentre M83, M93/p User Guide...

  • Page 35: Using The Wheel Mouse

    • The two Windows logo keys are located beside the Alt key on either side of the spacebar. They feature the Windows logo. On the Windows 7 or Windows 10 operating system, press the Windows key open the Start menu. On the Windows 8 or Windows 8.1 operating system, press the Windows key to switch between the current workspace and the Start screen.

  • Page 36: Using Cds And Dvds

    • Do not use benzene, thinners, or other cleaners to clean the disc. • Do not drop or bend the disc. • Do not insert damaged discs into the drive. Warped, scratched, or dirty discs can damage the drive. ThinkCentre M83, M93/p User Guide...

  • Page 37: Playing A Cd Or Dvd

    Playing a CD or DVD If your computer comes with a DVD drive, you can listen to audio CDs or watch DVD movies. To play a CD or DVD, do the following: 1. Press the Eject/Load button on the DVD drive to open the tray. 2.
  • Page 38 ThinkCentre M83, M93/p User Guide...

  • Page 39: Chapter 3. You And Your Computer

    51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2013, 2015...

  • Page 40: Glare And Lighting

    For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 41 Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
  • Page 42 • To change the item size permanently, do the following: – Change the size of all the items on your screen. 1. Right-click a blank area on the desktop. 2. Depending on your Windows version, do one of the following: ThinkCentre M83, M93/p User Guide...

  • Page 43: Registering Your Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, ensure that your computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.
  • Page 44 ThinkCentre M83, M93/p User Guide...

  • Page 45: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2013, 2015...

  • Page 46: Locking The Computer Cover

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 9. Locking the computer cover ThinkCentre M83, M93/p User Guide...

  • Page 47: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 10.

  • Page 48: Attaching A Cable Lock

    – For Windows 7: Click the Start button to open the Start menu, and then click Control Panel ➙ User Accounts. – For Windows 8 or Windows 8.1: Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then, click Settings ➙ Change PC settings ➙ Accounts. ThinkCentre M83, M93/p User Guide...

  • Page 49: Using Fingerprint Authentication

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 50 ThinkCentre M83, M93/p User Guide...

  • Page 51: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 52: Removing The Computer Cover

    See “Locking the computer cover” on page 34 “Attaching a cable lock” on page 36 and “Attaching a Kensington-style cable lock” on page 35. 5. Remove any screws that secure the computer cover. ThinkCentre M83, M93/p User Guide...

  • Page 53: Removing And Reinstalling The Front Bezel

    6. Press the cover-release button on the side of the computer and slide the cover to the rear of the computer to remove the cover. ® ® Figure 12. Removing the computer cover Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...

  • Page 54: Installing Or Replacing A Pci Card

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 40. ThinkCentre M83, M93/p User Guide...
  • Page 55 3. At the rear of the computer, press the release button to open the card latch Figure 14. Opening the PCI card latch Chapter 5 Installing or replacing hardware...
  • Page 56 – If the card is held in place by a retaining latch, press the retaining latch as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 5. Remove the new PCI card from its static-protective package. ThinkCentre M83, M93/p User Guide...

  • Page 57: Installing Or Replacing A Memory Module

    6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 13. Note: If you are installing a PCI Express x16 graphics card, make sure that the memory slot retaining clips are closed before you install the graphics card.
  • Page 58 6. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 17. Removing a memory module ThinkCentre M83, M93/p User Guide...

  • Page 59: Installing Or Replacing The Optical Drive

    • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 18. Opening the retaining clips 7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board.
  • Page 60 Figure 20. Removing the optical drive 5. Install the optical drive retainer on the side of the new optical drive. Figure 21. Installing the optical drive retainer ThinkCentre M83, M93/p User Guide...

  • Page 61: Installing Or Replacing The Card Reader

    6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 22. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 23.

  • Page 62: Installing The Card Reader

    5. Carefully pivot the card reader retainer as shown to remove it from the chassis. Figure 24. Removing the card reader retainer 6. Install the card reader retainer on the side of the new card reader. Figure 25. Installing the card reader retainer ThinkCentre M83, M93/p User Guide...
  • Page 63 7. Slide the new card reader with retainer into the card reader drive bay until it snaps into position. Figure 26. Installing the card reader 8. Connect the card reader cable to the front USB connector 2 on the system board. See “Locating parts on the system board”...

  • Page 64: Replacing The Card Reader

    5. Disconnect the card reader cable from the front USB connector 2 on the system board. See “Locating parts on the system board” on page 13. 6. Press the blue retaining clip and slide the card reader out of the chassis. Figure 28. Removing the card reader ThinkCentre M83, M93/p User Guide...

  • Page 65: Installing Or Replacing The Front Usb Assembly

    7. Remove the card reader retainer from the old card reader and install it on the side of the new card reader. Figure 29. Installing the card reader retainer 8. Slide the new card reader with retainer into the drive bay until it snaps into position. Figure 30.
  • Page 66 5. Carefully pivot the card reader retainer as shown to remove it from the chassis. Figure 31. Removing the card reader retainer 6. Install the card reader retainer on the side of the new front USB assembly. Figure 32. Installing the card reader retainer ThinkCentre M83, M93/p User Guide...
  • Page 67 7. Slide the new front USB assembly with retainer into the card reader drive bay until it snaps into position. Figure 33. Installing the front USB assembly 8. Connect the front USB assembly cable to the front USB connector 2 on the system board. See “Locating parts on the system board”...
  • Page 68 4. Locate the front USB assembly. See “Locating components” on page 12. 5. Disconnect the front USB assembly cable. 6. Press the retaining clip and slide the front USB assembly out of the chassis. Figure 35. Removing the front USB assembly ThinkCentre M83, M93/p User Guide...

  • Page 69: Replacing The Battery

    7. Remove the card reader retainer from the old front USB assembly and install it on the side of the new front USB assembly. Figure 36. Installing the card reader retainer 8. Slide the new front USB assembly with retainer into the card reader drive bay until it snaps into position. Figure 37.
  • Page 70 Setup Utility program” on page 111. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 99. ThinkCentre M83, M93/p User Guide...

  • Page 71: Replacing The Power Supply Assembly

    Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.

  • Page 72: Replacing The Heat Sink And Fan Assembly

    9. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 10. Reconnect the power supply assembly cables to the system board and each of the drives.
  • Page 73 To replace the heat sink and fan assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 74: Replacing The Microprocessor

    5. Remove the heat sink and fan assembly. See “Replacing the heat sink and fan assembly” on page 60. Note: Place the heat sink and fan assembly on its side so that the thermal grease on the bottom of it does not get in contact with anything. ThinkCentre M83, M93/p User Guide...
  • Page 75 6. Lift the small handle and open the retainer to access the microprocessor Figure 42. Accessing the microprocessor 7. Lift the microprocessor straight up and out of the microprocessor socket. Figure 43. Removing the microprocessor Notes: • Your microprocessor and socket might look different from the one illustrated. •...

  • Page 76: Installing Or Replacing The Msata Solid-State Drive

    This section provides instructions on how to install or replace the mSATA solid-state drive. Note: The mSATA solid-state drive is only available in some models. Installing the mSATA solid-state drive To install the mSATA solid-state drive, do the following: ThinkCentre M83, M93/p User Guide...
  • Page 77 1. Insert the mSATA solid-state drive into the mini PCI Express slot on the storage converter, and then press the mSATA solid-state drive downward. Figure 45. Installing the mSATA solid-state drive into the storage converter 2. Install the two screws to secure the mSATA solid-state drive to the storage converter. Figure 46.
  • Page 78 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 41. 4. Locate the card reader. See “Locating components” on page 12. 5. Disconnect the signal cable and power cable from the mSATA solid-state drive. ThinkCentre M83, M93/p User Guide...
  • Page 79 6. Press the blue retaining clip to remove the mSATA solid-state drive storage converter out of the chassis. Figure 48. Removing the mSATA solid-state drive storage converter 7. Remove the two screws that secure the mSATA solid-state drive from the storage converter. Figure 49.
  • Page 80 9. To install a new mSATA solid-state drive, insert the mSATA solid-state drive into the mini PCI Express slot on the storage converter, and then press the mSATA solid-state drive downward. Figure 51. Installing the mSATA solid-state drive into the storage converter ThinkCentre M83, M93/p User Guide...
  • Page 81 10. Install the two screws to secure the mSATA solid-state drive to the storage converter. Figure 52. Installing the screws that secure the mSATA solid-state drive 11. Slide the mSATA solid-state drive storage converter into the card reader drive bay until it snaps into position.

  • Page 82: Replacing The Primary Hard Disk Drive

    5. Pull the blue handle to release and remove the hard disk drive from the bracket. Figure 54. Removing the primary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. ThinkCentre M83, M93/p User Guide...
  • Page 83 7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.

  • Page 84: Replacing The Secondary Hard Disk Drive

    5. Pull the blue handle to release and remove the hard disk drive from the hard disk bracket. Figure 57. Removing the secondary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. ThinkCentre M83, M93/p User Guide...
  • Page 85 7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.

  • Page 86: Installing The Solid-State Drive

    To install the solid-state drive, do the following: 1. Install the solid-state drive into the storage converter. Then, install the four screws to secure the solid-state drive to the storage converter. Figure 60. Installing the solid-state drive into the storage converter ThinkCentre M83, M93/p User Guide...

  • Page 87: Replacing The Front Fan Assembly

    2. To install the solid-state drive with the storage converter into the 3.5-inch hard disk drive bracket, flex the bracket and align pin , pin , pin , and pin on the bracket with the corresponding holes in the storage converter. Figure 61.
  • Page 88 5. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 41. 6. Install the new front fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. ThinkCentre M83, M93/p User Guide...

  • Page 89: Replacing The Rear Fan Assembly

    7. Pull the tips of the rubber mounts until the front fan assembly is secured in place. Figure 63. Installing the front fan assembly 8. Connect the front fan assembly cable to the power fan connector on the system board. 9.
  • Page 90 Figure 64. Removing the rear fan assembly 6. Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes. ThinkCentre M83, M93/p User Guide...

  • Page 91: Replacing The Front Audio And Usb Assembly

    7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 65. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: •...
  • Page 92 6. Remove the screw that secures the front audio and USB assembly. Then, remove the front audio and USB assembly from the chassis. Figure 66. Removing the front audio and USB assembly ThinkCentre M83, M93/p User Guide...
  • Page 93 7. Route the cables of the new front audio and USB assembly through the corresponding square hole in the front of the chassis. Then position the new front audio and USB assembly on the chassis as shown. Figure 67. Installing the front audio and USB assembly Chapter 5 Installing or replacing hardware...

  • Page 94: Replacing The Internal Speaker

    2. Remove the computer cover. See “Removing the computer cover” on page 40. 3. Locate the internal speaker connector on the system board. See “Locating parts on the system board” on page 13. 4. Disconnect the internal speaker cable from the system board. ThinkCentre M83, M93/p User Guide...
  • Page 95 5. Push the metal tab on the right side of the internal speaker and slide the internal speaker toward the right to completely remove it from the chassis. Figure 69. Removing the old internal speaker Chapter 5 Installing or replacing hardware...

  • Page 96: Replacing The Thermal Sensor

    4. Locate the thermal sensor. See “Locating components” on page 12. 5. Disconnect the thermal sensor cable from the thermal sensor connector on the system board. See “Locating parts on the system board” on page 13. ThinkCentre M83, M93/p User Guide...
  • Page 97 6. From inside the chassis, pivot the upper retaining clip that secures the plastic holder of the thermal sensor downward and then push the clip outward to release the clip. Then disengage the plastic holder holding the thermal sensor from the chassis. Figure 71.

  • Page 98: Replacing The Cover Presence Switch

    3. Locate the cover presence switch. See “Locating components” on page 12. 4. Disconnect the cover presence switch cable from the cover presence switch connector on the system board. See “Locating parts on the system board” on page 13. ThinkCentre M83, M93/p User Guide...
  • Page 99 5. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis. Figure 73. Removing the cover presence switch Chapter 5 Installing or replacing hardware...

  • Page 100: Replacing The Wi-Fi Units

    Wi-Fi card module, and a rear Wi-Fi antenna cable. Replacing the Wi-Fi units involves the following operations: • “Removing the Wi-Fi adapter card” on page 89 • “Removing the Wi-Fi card module” on page 91 • “Installing the Wi-Fi units” on page 92 ThinkCentre M83, M93/p User Guide...
  • Page 101 Removing the Wi-Fi adapter card To remove a Wi-Fi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 40. 3.
  • Page 102 4. At the rear of the computer, press the release button to open the PCI card latch Figure 76. Opening the PCI card latch ThinkCentre M83, M93/p User Guide...
  • Page 103 5. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot. Figure 77. Removing the Wi-Fi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 104 3. Pull the Wi-Fi card module out of the mini PCI Express slot to remove it from the Wi-Fi adapter card. Figure 80. Removing the Wi-Fi card module Installing the Wi-Fi units To install the Wi-Fi units, do the following: ThinkCentre M83, M93/p User Guide...
  • Page 105 1. Insert the Wi-Fi card module into the mini PCI Express slot, and then install the two screws to secure the Wi-Fi card module to the Wi-Fi adapter card. Figure 81. Installing the Wi-Fi card module Figure 82. Installing the screws that secure the Wi-Fi card module Chapter 5 Installing or replacing hardware...
  • Page 106 Bluetooth connector on the Wi-Fi adapter card to the front USB connector on the system board. 5. Pivot the card latch to the closed position to secure the Wi-Fi adapter card. Figure 84. Installing the Wi-Fi adapter card ThinkCentre M83, M93/p User Guide...

  • Page 107: Installing Or Removing The Rear Wi-Fi Antenna

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 99. Installing or removing the rear Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...

  • Page 108: Installing Or Removing The Front Wi-Fi Antenna

    1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 40. ThinkCentre M83, M93/p User Guide...
  • Page 109 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 41. 4. Peel off the paper that protects the stickers on the front antenna. Figure 87. Peeling off the paper that protects the stickers 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel.

  • Page 110: Replacing The Keyboard Or Mouse

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: ThinkCentre M83, M93/p User Guide...

  • Page 111: Completing The Parts Replacement

    1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer”...

  • Page 112: Obtaining Device Drivers

    8. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 111. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 113: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 114: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 115: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 116: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 117: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 118: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 119: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system.

  • Page 120: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    1. Right-click the Start button to open the Start context menu. 2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click File History ➙ Restore personal files. 3. Follow the instructions on the screen. ThinkCentre M83, M93/p User Guide...
  • Page 121 Note: To create a recovery medium, see “Good maintenance practices” on page 121. • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key.
  • Page 122 ThinkCentre M83, M93/p User Guide...

  • Page 123: Chapter 7. Using The Setup Utility Program

    You can use either the keyboard or the mouse to navigate through BIOS menu choices. The keys used to perform various tasks are displayed at the bottom of each screen. Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. © Copyright Lenovo 2013, 2015...

  • Page 124: Password Considerations

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 111. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. ThinkCentre M83, M93/p User Guide...

  • Page 125: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 112. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password.

  • Page 126: Selecting A Temporary Startup Device

    116. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 127: Ice Performance Mode

    2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

  • Page 128: Exiting The Setup Utility Program

    When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program. • If you want to return to the default settings, press F9 to load the default settings, and then press F10 to save and exit the Setup Utility program. ThinkCentre M83, M93/p User Guide...

  • Page 129: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
  • Page 130 12. Reconnect any cables that were disconnected and reinstall the PCI card if removed. 13. Reinstall the computer cover and reconnect any cables that were disconnected. 14. Turn on the computer to restart the operating system. ThinkCentre M83, M93/p User Guide...

  • Page 131: Chapter 9. Preventing Problems

    • Download the device drivers that are preinstalled on your computer. Go to http://www.lenovo.com/drivers. • Use the Lenovo program or Windows Update. See “Getting the latest system updates” on page 119. Note: The device drivers provided by Windows Update might not be tested by Lenovo. It is recommended that you get device drivers from Lenovo.

  • Page 132: Basics

    An optical mouse uses a light-emitting diode (LED) and an optical sensor to navigate the pointer. If the pointer on the screen does not move smoothly with the optical mouse, you might need to clean the mouse. ThinkCentre M83, M93/p User Guide...

  • Page 133: Good Maintenance Practices

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.

  • Page 134: Moving Your Computer

    1. Back up all files and data from the hard disk drive. There are a variety of backup programs available commercially. Your operating system also might have a backup program that you can use. Lenovo provides the Rescue and Recovery program to help you back up and restore data. See “Performing backup and recovery operations”...

  • Page 135: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 136: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 141 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 141 for more information.

  • Page 137: Troubleshooting

    Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms. If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1.

  • Page 138: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 139: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.
  • Page 140 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 141: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.
  • Page 142 See “Enabling or disabling a device” on page 113. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 143: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 144: Networking Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141. The image appears to be flickering Solutions: • The screen might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem.
  • Page 145 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur” on page 134 • “If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps”...
  • Page 146 Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. Action: The wide area network (WAN) card is not supported on this computer. Remove it. Note: A wireless WAN card is supported only on some computer models. ThinkCentre M83, M93/p User Guide...

  • Page 147: Option Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 148: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 149: Printer Problems

    141. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 45. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 150: Serial Port Problems

    • Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 141.

  • Page 151: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 152: Lenovo Solution Center

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. ThinkCentre M83, M93/p User Guide...

  • Page 153: Chapter 11. Getting Information, Help, And Service

    Read and understand all safety information before using this product. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You can also do the following: •...

  • Page 154: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 155: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
  • Page 156 ThinkCentre M83, M93/p User Guide...

  • Page 157: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 158: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery ThinkCentre ThinkVantage The Lenovo logo Microsoft and Windows are trademarks of the Microsoft group of companies. Intel is a trademark of Intel Corporation in the U.S. and/or other countries.

  • Page 159: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 160 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 161: Eurasian Compliance Mark

    The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

  • Page 162: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.

  • Page 163: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 164: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 165 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 166 ThinkCentre M83, M93/p User Guide...

  • Page 167: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 168: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M83, M93/p User Guide...

  • Page 169: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013, 2015...
  • Page 170 ThinkCentre M83, M93/p User Guide...

  • Page 171: Appendix F. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 172 3. Follow the instructions on the screen. ThinkCentre M83, M93/p User Guide...

  • Page 173: Index

    Description important safety information device drivers information devices, handling static-sensitive getting diagnostics program, using important safety diagnostics, troubleshooting resources DisplayPort connector safety documentation, using warranty drivers, device Input/Output (I/O) features © Copyright Lenovo 2013, 2015...
  • Page 174 Administrator customer support center considerations getting Power-On Password services setting, changing, deleting other passwords purchasing additional erasing setting lost or forgotten password PCI card settings installing, replacing changing slots viewing ThinkCentre M83, M93/p User Guide...
  • Page 175 Setup Utility VGA monitor connector video subsystem viewing and changing settings warranty information Wi-Fi units, Wi-Fi adapter card, Wi-Fi card module, Wi-Fi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2013, 2015...
  • Page 176 ThinkCentre M83, M93/p User Guide...

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