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Lenovo 10A2 User Manual

Thinkcentre m83, m93/p
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ThinkCentre M83, M93/p
User Guide
Machine Types: 10A2, 10A3, 10A8, 10A9, 10AH, 10AJ, 10AM, and
10AN

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Summary of Contents for Lenovo 10A2

  • Page 1 ThinkCentre M83, M93/p User Guide Machine Types: 10A2, 10A3, 10A8, 10A9, 10AH, 10AJ, 10AM, and 10AN...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 149. First Edition (June 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    BIOS passwords ... . 8 operating system ... . An introduction to Lenovo programs ..Windows passwords ..
  • Page 4 USB problems ... . . Hard Disk Password... Lenovo Solution Center ... Setting, changing, and deleting a password . .
  • Page 5 Lenovo Web site ... . Important WEEE information ..Lenovo Support Web site..Recycling information for Japan ..
  • Page 6 ThinkCentre M83, M93/p User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013...

  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...

  • Page 11: Laser Compliance Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013...
  • Page 12 ThinkCentre M83, M93/p User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Audio line-in connector, audio line-out connector, and microphone connector on the rear panel • Microphone connector and headphone connector on the front panel • Internal speaker (available in some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCI Fax modem (available in some models) System management features •...
  • Page 15 • Wake on Ring Wake on Ring, sometimes referred to as Wake on Modem, is a specification that allows supported computers and devices to resume from sleep or hibernation mode. • Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification.
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Input frequency range: 50/60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
  • Page 18 Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then, follow the instructions on the screen.

  • Page 19: Accessing Lenovo Programs On The Windows 8 Operating System

    If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
  • Page 20 Lenovo programs, Microsoft programs, and other third party programs. • Lenovo QuickSnip The Lenovo QuickSnip program provides you with a quick and easy way to capture and share your experience. It enables you to grab a screenshot, snip and save the screenshot, and use it in other applications.

  • Page 21: Locations

    Web page, opening a file, and so on. You also can use the SimpleTap program to access the Lenovo App Shop, from which you can download various applications and computer software. To start the SimpleTap program in a quick way, do any of the following: –...

  • Page 22: Locating Connectors, Controls, And Indicators On The Front Of Your Computer

    Locating connectors, controls, and indicators on the front of your computer Figure 1 “Front connector, controls, and indicator locations” on page 10 shows the locations of the connectors, controls, and indicators on the front of your computer. Figure 1. Front connector, controls, and indicator locations Optical drive eject/close button Card reader slots (available in some models) power button...
  • Page 23 Figure 2. ThinkCentre M93/p rear connector locations Power cord connector PCI Express x16 graphics card slot VGA monitor connector PCI Express card slot (physical link width x16; negotiable link width x4, x1) Serial port 1 PCI card slot DisplayPort connectors (2) PCI Express x1 card slot USB 3.0 connectors (USB ports 5 and 6) Optional serial port (serial port 2)
  • Page 24 Figure 3. ThinkCentre M83 rear connector locations Power cord connector Audio line-in connector VGA monitor connector PCI Express x16 graphics card slot Serial port 1 PCI Express card slot (physical link width x16; negotiable link width x4, x1) DisplayPort connectors (2) PCI Express x1 card slot USB 3.0 connectors (USB ports 5 and 6) Optional serial port (serial port 2)
  • Page 25 Connector Description Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard connector. (optional) PS/2 mouse connector Used to attach a mouse, a trackball, or other pointing devices that use a PS/2 (optional) mouse connector.

  • Page 26: Locating Components

    Locating components Figure 4 “Component locations” on page 14 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 36. Figure 4. Component locations Heat sink and fan assembly System fan assembly Power supply assembly Thermal sensor...
  • Page 27 Figure 5. ThinkCentre M93/p system board part locations PS/2 keyboard and mouse connector Power fan connector 4-pin power connector Front panel connector Microprocessor Front USB connector 2 (for connecting USB ports 1 and 2 on the front bezel) Microprocessor fan connector Front USB connector 1 (for connecting additional USB devices) Memory slot 1 (DIMM1)
  • Page 28 Figure 6. ThinkCentre M83 system board part locations PS/2 keyboard and mouse connector Power fan connector 4-pin power connector Front panel connector Microprocessor Front USB connector 2 (for connecting USB ports 1 and 2 on the front bezel) Microprocessor fan connector Front USB connector 1 (for connecting additional USB devices) Memory slot 1 (DIMM1)

  • Page 29: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.

  • Page 30: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.

  • Page 31: Chapter 2. Using Your Computer

    “Creating recovery media” on page 108. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 32: Using The Keyboard

    Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. Pressing the blue ThinkVantage button opens the SimpleTap program on the Windows 7 operating system or the Lenovo PC Device Experience program on the Windows 8 operating system.

  • Page 33: Using The Wheel Mouse

    Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.

  • Page 34: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.

  • Page 35: Playing A Cd Or Dvd

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 36 ThinkCentre M83, M93/p User Guide...

  • Page 37: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 38: Glare And Lighting

    Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.

  • Page 39: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 40 ThinkCentre M83, M93/p User Guide...

  • Page 41: Chapter 4. Security

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. © Copyright Lenovo 2013...
  • Page 42 Figure 9. Installing a padlock ThinkCentre M83, M93/p User Guide...

  • Page 43: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 10.

  • Page 44: Attaching A Cable Lock

    Attaching a cable lock You can use a cable lock to secure devices, such as the keyboard and the mouse, by locking the device cables to your computer. The cable lock attaches to the cable-lock slots on the rear of your computer. See “Locating connectors on the rear of your computer”...

  • Page 45: Windows Passwords

    • Hard Disk Password: Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive. For more information, see “Hard Disk Password” on page 116. •...
  • Page 46 Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. Note: Virus definition files must be kept up-to-date to guard against new viruses.

  • Page 47: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 48: Removing The Computer Cover

    Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
  • Page 49 To remove and reinstall the front bezel, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 50: Accessing The System Board Components And Drives

    Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to access the system board components and drives. To access the system board components and drives, do the following: 1.
  • Page 51 • If you are installing a PCI card, remove the appropriate metal slot cover. • If you are replacing an old PCI card, grasp the old card that is currently installed and gently pull it out of the slot. Figure 16. Removing a PCI card Notes: a.

  • Page 52: Installing Or Replacing A Memory Module

    6. Install the new card into the appropriate card slot on the system board and rotate the card retainer to the closed position. See “Locating parts on the system board” on page 14. Figure 17. Installing a PCI card What to do next: •...
  • Page 53 To install or replace a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 54: Replacing The Optical Drive

    • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 20. Opening the retaining clips 9. Position the new memory module over the memory slot. Ensure that the notch on the new memory module is aligned with the key in the slot.
  • Page 55 This section provides instructions on how to replace the optical drive. To replace the optical drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 56 7. Press the optical drive lock on the right side of the drive bay assembly and slide the optical drive out of the rear of the bay. Figure 23. Removing the optical drive 8. Remove the optical drive retainer from the side of the old optical drive and install it on the side of the new optical drive.

  • Page 57: Installing Or Replacing The Card Reader Assembly

    9. Slide the new optical drive into the drive bay until it snaps into position. Figure 25. Installing the optical drive 10. Connect the signal cable and the power cable to rear of the new optical drive. What to do next: •...
  • Page 58 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 26. Pivoting the drive bay assembly upward 5. Install the new card reader assembly into the card reader drive bay until it snaps into position. Then, push the new card reader assembly to the left until the screw hole in the metal bracket of the card reader assembly is aligned with the corresponding hole in the chassis.
  • Page 59 6. Install the screw to secure the card reader assembly to the chassis. Figure 28. Installing the screw to secure the card reader assembly 7. Connect the cable of the new card reader assembly to the front USB connector 1 on the system board. See “Locating parts on the system board”...
  • Page 60 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 30. Pivoting the drive bay assembly upward 5. Disconnect the card reader cable from the system board. 6. Remove the screw that secures the card reader assembly. Push the card reader assembly to the right and then remove it from the chassis.
  • Page 61 7. Install the new card reader assembly into the card reader drive bay until it snaps into position. Then, push the new card reader assembly to the left until the screw hole in the metal bracket of the card reader assembly is aligned with the corresponding hole in the chassis. Figure 32.

  • Page 62: Installing Or Replacing The Front Usb Assembly

    Installing or replacing the front USB assembly This section provides instructions on how to install or replace the front USB assembly. Note: The front USB assembly is only available in some models. Installing the front USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 63 Figure 35. Assembling the front USB assembly 6. Install the new front USB assembly into the card reader drive bay until it snaps into position. Then, push the new front USB assembly to the left until the screw hole in the metal bracket of the front USB assembly is aligned with the corresponding hole in the chassis.
  • Page 64 7. Install the screw to secure the front USB assembly to the chassis. Figure 37. Installing the screw to secure the front USB assembly 8. Connect the cable of the new front USB assembly to the front USB connector 1 on the system board. See “Locating parts on the system board”...
  • Page 65 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 39. Pivoting the drive bay assembly upward 5. Disconnect the front USB assembly cable from the system board. 6.
  • Page 66 7. Install the new front USB assembly into the card reader drive bay until it snaps into position. Then, push the new front USB assembly to the left until the screw hole in the metal bracket of the front USB assembly is aligned with the corresponding hole in the chassis.

  • Page 67: Replacing The Battery

    Replacing the battery Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration).

  • Page 68: Installing Or Replacing The Msata Solid-State Drive

    Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 10. Turn on the computer and all attached devices. 11. Use the Setup Utility program to set the date, time, and any passwords. See Chapter 7 “Using the Setup Utility program”...
  • Page 69 6. Carefully insert the mSATA solid-state drive into the mini PCI Express slot on the storage converter at an angle of about 20 degrees. Then, press the mSATA solid-state drive downward. Figure 46. Installing the mSATA solid-state drive into the storage converter 7.
  • Page 70 8. Install the new mSATA solid-state drive into the card reader drive bay until it snaps into position. Then, push the new mSATA solid-state drive to the left until the screw hole in the metal bracket of the mSATA solid-state drive is aligned with the corresponding hole in the chassis. Figure 48.
  • Page 71 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 49. Pivoting the drive bay assembly upward 5. Disconnect the signal cable and power cable from the rear of the mSATA solid-state drive storage converter.
  • Page 72 7. Remove the two screws that secure the mSATA solid-state drive. Figure 51. Removing the screws that secure the mSATA solid-state drive 8. Pull the mSATA solid-state drive out of the mini PCI Express slot on the storage converter. Figure 52. Removing the mSATA solid-state drive from the storage converter 9.
  • Page 73 10. Install the two screws that came with the mSATA solid-state drive to secure the drive to the storage converter. Figure 54. Installing the screws to secure the mSATA solid-state drive 11. Install the new mSATA solid-state drive into the card reader drive bay until it snaps into position. Then, push the new mSATA solid-state drive to the left until the screw hole in the metal bracket of the mSATA solid-state drive is aligned with the corresponding hole in the chassis.

  • Page 74: Replacing The Power Supply Assembly

    Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the power supply assembly. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.
  • Page 75 4. Gently pivot the two plastic retaining clips that secure the heat sink fan duct outward, and then lift the heat sink fan duct out of the chassis. Figure 56. Removing the heat sink fan duct 5. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time.
  • Page 76 Then, install the three screws to secure the new power supply assembly. Note: Use only screws provided by Lenovo. Figure 59. Installing the power supply assembly ThinkCentre M83, M93/p User Guide...

  • Page 77: Replacing The Heat Sink And Fan Assembly

    11. Connect the new power supply assembly cables to all drives and the system board. See “Locating parts on the system board” on page 14. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 78 7. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove the screw , then fully remove the screw , then fully remove the screw b. Partially remove the screw , then fully remove the screw , then fully remove the screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...
  • Page 79 Figure 62. Removing the heat sink and fan assembly 11. Connect the cable of the new heat sink and fan assembly to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 14. 12.

  • Page 80: Replacing The Microprocessor

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 103. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 81 7. Lift the small handle and open the retainer to access the microprocessor Figure 65. Accessing the microprocessor 8. Carefully lift the microprocessor straight up and out of the microprocessor socket. Figure 66. Removing the microprocessor Notes: • Your microprocessor and socket might look different from the one illustrated. •...

  • Page 82: Replacing The Cover Presence Switch

    11. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
  • Page 83 2. Remove the computer cover. See “Removing the computer cover” on page 36. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 36. 4. Locate the cover presence switch. See “Locating components” on page 14. 5.

  • Page 84: Replacing The Primary Hard Disk Drive

    7. Put the new cover presence switch into the hole and press it down until it snaps into position. Note: Note the orientation of the cover presence switch. Figure 69. Installing the cover presence switch 8. Connect the cable of the new cover presence switch to the cover presence switch connector on the system board.
  • Page 85 4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 70. Pivoting the drive bay assembly upward 5. Locate the primary hard disk drive. See “Locating internal drives” on page 17. 6.

  • Page 86: Installing Or Replacing The Secondary Hard Disk Drive

    9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.
  • Page 87 Installing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. To install the secondary hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 88 5. Remove the cable clip on the bottom of the primary hard disk drive bay as shown. Figure 75. Removing the cable clip 6. Align the four holes in the secondary hard disk drive carrier with the corresponding four tabs on the bottom of the primary hard disk drive bay as shown.
  • Page 89 7. Slide the secondary hard disk drive carrier to the left of the chassis until it snaps into position and the screw hole in the carrier is aligned with the screw hole in the bay. Figure 77. Installing the secondary hard disk drive carrier 8.
  • Page 90 10. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.

  • Page 91: Replacing The Secondary Hard Disk Drive

    Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the secondary hard disk drive. To replace the secondary hard disk drive, do the following: 1.
  • Page 92 7. Pull the blue handle to slide the secondary hard disk drive out of the carrier. Figure 82. Removing the secondary hard disk drive 8. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin...

  • Page 93: Installing The Solid-State Drive

    9. Slide the new secondary hard disk drive into the carrier until it snaps into position. Figure 84. Installing the secondary hard disk drive 10. Connect the signal cable and the power cable to the primary hard disk drive and the new secondary hard disk drive.
  • Page 94 1. Install the solid-state drive into the adapter. Then, install the four screws to secure the solid-state drive to the adapter. Figure 85. Installing the solid-state drive into the adapter 2. To install the adapter with a solid-state drive into the blue bracket, flex the bracket and align pin , pin , pin , and pin...

  • Page 95: Replacing The Front Fan Assembly

    Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the front fan assembly. To replace the front fan assembly, do the following: 1.
  • Page 96 6. The front fan assembly is attached to the chassis by four rubber mounts. Remove the front fan assembly by breaking or cutting the rubber mounts and gently pulling the front fan assembly out of the chassis. Note: The new front fan assembly comes with four new rubber mounts attached. Figure 88.

  • Page 97: Replacing The Front Audio And Usb Assembly

    What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 103. Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
  • Page 98 7. Remove the screw that secures the front audio and USB assembly. Then, remove the front audio and USB assembly from the chassis. Figure 91. Removing the front audio and USB assembly 8. Install the new front audio and USB assembly into the chassis until it snaps into position. Then, push the new front audio and USB assembly to the left until the screw hole in the metal bracket of the front audio and USB assembly is aligned with the corresponding hole in the chassis.

  • Page 99: Replacing The Internal Speaker

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 103. Replacing the internal speaker Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the internal speaker.
  • Page 100 6. Press the tab on the inner side of the front panel and slide the internal speaker towards the front fan assembly to remove it. Figure 94. Removing the internal speaker 7. Align the new internal speaker with the four metal clips on the inner side of the front panel, and then slide the internal speaker to the left side of the chassis until it snaps into position.

  • Page 101: Replacing The Thermal Sensor

    8. Connect the cable of the new internal speaker to the internal speaker connector on the system board. See “Locating parts on the system board” on page 14. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 102 7. On the inner side of the front panel, press the left retaining clip that secures the plastic holder of the thermal sensor as shown and then push the clip out of the outer side of the front panel. Then, disengage the plastic holder holding the thermal sensor from the chassis.

  • Page 103: Replacing The Wi-Fi Units

    9. Insert the connector and cable of the new thermal sensor into the hole in the chassis. Then, align the two tabs on the plastic holder holding the thermal sensor with the two holes in the chassis, and push the plastic holder until it snaps into position. Figure 98.

  • Page 104: Removing The Wi-Fi Adapter Card

    Removing the Wi-Fi adapter card To remove the Wi-Fi adapter card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 105: Removing The Wi-Fi Card Module

    5. Rotate the PCI card retainer to the open position. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot. Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.

  • Page 106: Installing The Wi-Fi Units

    3. Pull the Wi-Fi card module out of the mini PCI Express slot. Figure 103. Removing the Wi-Fi card module Installing the Wi-Fi units To install the Wi-Fi units, do the following: 1. Carefully insert the Wi-Fi card module into the mini PCI Express slot at an angle of about 20 degrees. Ensure that the Wi-Fi card module is firmly inserted and then pivot the module downward.
  • Page 107 Figure 105. Installing the screws to secure the Wi-Fi card module 3. Connect the front Wi-Fi antenna cable and rear Wi-Fi antenna cable to the Wi-Fi card module. Figure 106. Connecting the Wi-Fi antenna cables Chapter 5 Installing or replacing hardware...

  • Page 108: Installing Or Removing The Rear Wi-Fi Antenna

    4. Install the Wi-Fi adapter card into the PCI Express x1 slot on the system board. Then, rotate the PCI card retainer to the closed position. See “Locating parts on the system board” on page 14. Figure 107. Installing the Wi-Fi adapter card 5.
  • Page 109 Installing the rear Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. To install the rear Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 110 5. Install the rear Wi-Fi antenna to the rear Wi-Fi antenna cable connector. Then, adjust the angle of the rear Wi-Fi antenna to prevent accidental breakage of the antenna. Figure 111. Installing the rear Wi-Fi antenna 6. Connect the rear Wi-Fi antenna cable to the Wi-Fi card module. See “Replacing the Wi-Fi units” on page 91.

  • Page 111: Installing Or Removing The Front Wi-Fi Antenna

    4. Hold the thicker end of the rear Wi-Fi antenna and unscrew the Wi-Fi antenna from the rear of the computer. Figure 112. Removing the rear Wi-Fi antenna 5. Remove the Wi-Fi adapter card. See “Removing the Wi-Fi adapter card” on page 92. 6.
  • Page 112 To install the front Wi-Fi antenna, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 113 6. Stick the front Wi-Fi antenna to the front panel and then insert its cable through the corresponding hole in the front panel as shown. Figure 116. Installing the front Wi-Fi antenna 7. Connect the front Wi-Fi antenna cable to the Wi-Fi card module. See “Replacing the Wi-Fi units” on page 91.

  • Page 114: Replacing The Keyboard Or Mouse

    4. Press the retaining clip in the direction as shown and pivot the drive bay assembly upward at the same time. Figure 117. Pivoting the drive bay assembly upward 5. Disconnect the front Wi-Fi antenna cable from the Wi-Fi card module. 6.

  • Page 115: Completing The Parts Replacement

    This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer”...
  • Page 116 3. Press the release tab on the right side of the drive bay assembly and pivot the drive bay assembly downward until it snaps into position. Figure 120. Pivoting the drive bay assembly downward 4. Reinstall the front bezel. 5. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis.

  • Page 117: Obtaining Device Drivers

    7. To update the configuration of your computer, refer to Chapter 7 “Using the Setup Utility program” on page 115. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
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  • Page 119: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 120: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 121: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 122: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 123: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

  • Page 124: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.

  • Page 125: Recovery Information For The Windows 8 Operating System

    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 operating system.
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  • Page 127: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: © Copyright Lenovo 2013...

  • Page 128: Password Considerations

    • Power-On Password • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 129: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 115. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4.

  • Page 130: Selecting A Startup Device

    Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device.

  • Page 131: Ice Performance Mode

    1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.

  • Page 132: Exiting The Setup Utility Program

    2. From the Setup Utility program main menu, select Power. 3. Select Intelligent Cooling Engine (ICE). The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert. The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6.

  • Page 133: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 134: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 135: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 136: Using System Update

    The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...

  • Page 137: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power buttons before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 138: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 139: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 140: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 145 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 145 for more information.

  • Page 141: Audio Problems

    1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.

  • Page 142: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 143: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.
  • Page 144 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 145: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.
  • Page 146 See “Enabling or disabling a device” on page 117. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 147: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 148: Networking Problems

    Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. Check the documentation that comes with your monitor to verify the supported refresh rates.
  • Page 149 Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 137 • “The adapter stops working for no apparent reason” on page 137 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur”...

  • Page 150: A Wireless Lan Problem

    Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution” description for the procedure to make sure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working.

  • Page 151: Option Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 152: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 153: Printer Problems

    145. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 40. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 154: Serial Port Problems

    • Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 145.

  • Page 155: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.

  • Page 156: Lenovo Solution Center

    Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. ThinkCentre M83, M93/p User Guide...

  • Page 157: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 158: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 159: Using Other Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
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  • Page 161: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 162: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery ThinkCentre ThinkVantage The Lenovo logo Microsoft and Windows are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.

  • Page 163: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 164 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 165: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
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  • Page 167: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 168: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 169 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
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  • Page 171: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 172: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M83, M93/p User Guide...

  • Page 173: Appendix E. Energy Star Model Information

    ENERGY STAR program requirement for computers at the time of manufacture: 10A2, 10A3, 10A8, 10A9, 10AH, and 10AJ. For more information about ENERGY STAR ratings for Lenovo computers, go to http://www.lenovo.com.
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  • Page 175: Index

    Help and Support deleting a password Description important safety information device drivers information devices, handling static-sensitive getting diagnostics program, using important safety © Copyright Lenovo 2013...
  • Page 176 Kensington-style cable lock keyboard connector keyboard, replacing rear connectors rear Wi-Fi antenna, installing, removing recovering from a POST/BIOS update failure Lenovo Solution Center software Lenovo ThinkVantage Tools recovery Lenovo Welcome boot-block locating components operations, backup and problems, solving...
  • Page 177 BIOS, updating (flashing) 121–122 thermal sensor, replacing trademarks troubleshooting, basic troubleshooting, diagnostics updating (flashing) the BIOS system programs updating (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic program documentation other services passwords Setup Utility © Copyright Lenovo 2013...
  • Page 178 ThinkCentre M83, M93/p User Guide...

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