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10AV
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Lenovo 10AV User Manual
Thinkcentre e73
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Important Safety Information
Service and Upgrades
Static Electricity Prevention
Extension Cords and Related Devices
Power Cords and Power Adapters
External Devices
Heat and Product Ventilation
Plugs and Outlets
Laser Compliance Statement
Operating Environment
Cleaning and Maintenance
Power Supply Statement
Chapter 1. Product Overview
Features
Specifications
Lenovo Programs
Accessing Lenovo Programs on the Windows 7 Operating System
Accessing Lenovo Programs on the Windows 8 or Windows 8.1 Operating System
An Introduction to Lenovo Programs
Locations
Locating Connectors, Controls, and Indicators on the Front of Your Computer
Locating Connectors on the Rear of Your Computer
Locating Components
Locating Parts on the System Board
Locating Internal Drives
Machine Type and Model Label
Chapter 2. Using Your Computer
Frequently Asked Questions
Navigating Among Screens on the Windows 8 and Windows 8.1 Operating Systems
Navigating on Windows 8
Navigating on Windows 8.1
Accessing Control Panel on the Windows 8 or Windows 8.1 Operating System
Using Windows Shortcut Keys
Using the Wheel Mouse
Adjusting Audio
About Your Computer Audio
Setting the Volume from the Desktop
Setting the Volume from Control Panel
Using Cds and Dvds
Handling and Storing CD and DVD Media
Playing a CD or DVD
Recording a CD or DVD
Chapter 3. You and Your Computer
Accessibility and Comfort
Arranging Your Workspace
Comfort
Glare and Lighting
Air Circulation
Electrical Outlets and Cable Lengths
Accessibility Information
Registering Your Computer
Moving Your Computer to Another Country or Region
Chapter 4. Security
Security Features
Locking the Computer Cover
Attaching a Kensington-Style Cable Lock
Using Passwords
BIOS Passwords
Windows Passwords
Using and Understanding Firewalls
Protecting Data against Viruses
Chapter 5. Installing or Replacing Hardware
Handling Static-Sensitive Devices
Installing or Replacing Hardware
Installing External Options
Removing the Computer Cover
Removing and Reinstalling the Front Bezel
Installing or Replacing a PCI Express Card
Installing or Replacing a Memory Module
Replacing the Battery
Replacing the Primary Hard Disk Drive
Replacing the Optical Drive
Replacing the Power Supply Assembly
Replacing the Heat Sink and Fan Assembly
Replacing the Microprocessor
Replacing the Front Audio and USB Assembly
Replacing the Rear Fan Assembly
Replacing the Wifi Units
Removing the Wifi Card Module
Installing or Removing the Rear Wifi Antenna
Installing or Removing the Front Wifi Antenna
Replacing the Keyboard or Mouse
Completing the Parts Replacement
Obtaining Device Drivers
Chapter 6. Recovery Information
Recovery Information for the Windows 7 Operating System
Creating and Using Recovery Media
Performing Backup and Recovery Operations
Using the Rescue and Recovery Workspace
Creating and Using a Rescue Medium
Reinstalling Preinstalled Applications and Device Drivers
Reinstalling Software Programs
Reinstalling Device Drivers
Solving Recovery Problems
Recovery Information for the Windows 8 or Windows 8.1 Operating System
Refreshing Your Computer
Resetting Your Computer to the Factory Default Settings
Using the Advanced Startup Options
Recovering Your Operating System if Windows 8 or Windows 8.1 Fails to Start
Chapter 7. Using the Setup Utility Program
Starting the Setup Utility Program
Viewing and Changing Settings
Using Passwords
Password Considerations
Power-On Password
Administrator Password
Hard Disk Password
Setting, Changing, and Deleting a Password
Erasing Lost or Forgotten Passwords (Clearing CMOS)
Enabling or Disabling a Device
Selecting a Startup Device
Selecting a Temporary Startup Device
Selecting or Changing the Startup Device Sequence
Enabling Erp LPS Compliance Mode
Exiting the Setup Utility Program
Chapter 8. Updating System Programs
Using System Programs
Updating (Flashing) the BIOS from a Disc
Updating (Flashing) the BIOS from Your Operating System
Recovering from a POST/BIOS Update Failure
Chapter 9. Preventing Problems
Keeping Your Computer Current
Getting the Latest Device Drivers for Your Computer
Updating Your Operating System
Using System Update
Cleaning and Maintenance
Basics
Cleaning Your Computer
Good Maintenance Practices
Moving Your Computer
Chapter 10. Troubleshooting and Diagnostics
Basic Troubleshooting
Troubleshooting Procedure
Troubleshooting
Audio Problems
CD Problems
DVD Problems
Intermittent Problems
Keyboard, Mouse, or Pointing Device Problems
The Fingerprint Reader Does Not Work
Monitor Problems
The Image Is Discolored
Networking Problems
Option Problems
Performance and Lockup Problems
Printer Problems
Serial Port Problems
Software Problems
USB Problems
Diagnostic Programs
Lenovo Solution Center
Lenovo Thinkvantage Toolbox
PC-Doctor for DOS
Chapter 11. Getting Information, Help, and Service
Information Resources
Lenovo Thinkvantage Tools
Help and Support
Safety and Warranty
Lenovo Web Site
Lenovo Support Web Site
Help and Service
Using the Documentation and Diagnostic Programs
Calling for Service
Using Other Services
Purchasing Additional Services
Appendix A. Notices
Trademarks
Appendix B. Regulatory Information
Export Classification Notice
Television Output Notice
Electronic Emissions Notices
Federal Communications Commission Declaration of Conformity
Eurasian Compliance Mark
Brazil Regulatory Notice
Mexico Regulatory Notice
Additional Regulatory Information
Appendix C. WEEE and Recycling Information
Important WEEE Information
Recycling Information for Japan
Recycling Information for Brazil
Battery Recycling Information for Taiwan
Battery Recycling Information for the European Union
Appendix D. Restriction of Hazardous Substances Directive (Rohs)
European Union Rohs
China Rohs
Turkish Rohs
Ukraine Rohs
India Rohs
Appendix E. China Energy Label
Appendix F. ENERGY STAR Model Information
Index
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ThinkCentre E73
User Guide
Machine Types: 10AS, 10AV, 10DR, and 10DS
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Troubleshooting
Chapter 10. Troubleshooting and diagnostics
103
Troubleshooting procedure
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10as
10ds
10dr
Thinkcentre e73
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