HYOSUNG MoniMax 5600T Operator's Manual
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HYOSUNG MoniMax 5600T Operator's Manual

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MoniMax 5600T
Operator Manual
Copyrightⓒ Nautilus Hyosung Inc. 2009 All right reserved

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Summary of Contents for HYOSUNG MoniMax 5600T

  • Page 1 MoniMax 5600T Operator Manual Copyrightⓒ Nautilus Hyosung Inc. 2009 All right reserved...
  • Page 2 MoniMax 5600T Revision Record Date Page Version Description of Change August 2009 New Publication Chapter September 2009 Updating Chapter 3, 6. Chapter December 2009 Updating Chapter 3. Chapter December 2009 Updating Chapter 3, 4. (Journal Printer) Chapter February 2010 Updating Chapter 6. (Error code table)

  • Page 3: Table Of Contents

    MoniMax 5600T Table of Contents 1. Introduction 1.1 About MoniMax 5600T ··························································································1-2 1.2 Basic Features ·····································································································1-2 1.3 What is in this Manual ·························································································1-3 1.4 Terminologies ······································································································1-3 2. Safety Precautions 2.1 Overview ··············································································································2-2 2.2 Description of Precaution Symbols ···································································2-3 3. Hardware Specifications 3.1 Dimensions ············································································································3-2...
  • Page 4 MoniMax 5600T 4.8 How to Load the Journal Paper ···········································································4-19 5. Operator Functions 5.1 Entering OP MODE ····························································································5-2 5.2 User Select Screen ·································································································5-2 5.3 Supervisor Mode ·································································································5-5 5.4 Operator Mode ·······························································································5-34 5.5 Technician Mode ·······························································································5-44 6. Appendix A. Bill Conditions ·····································································································...

  • Page 5: Introduction

    MoniMax 5600T 1. Introduction Chapter 1. Introduction...

  • Page 6: About Monimax 5600T

    This machine is connected to your bank to dispense cash, transfer funds and inquiry balance through the insertion of a customer’s card. The MoniMax 5600T is easy to use, easy to service and is able to support customer’s needs.

  • Page 7: What Is In This Manual

    Closing Procedures, Operator Functions(Supervisor Screen), Error Recovery, etc. Some of the information in this manual may be subsequently updated based on the bank’s needs or the improvement by Nautilus Hyosung. 1.4 Terminologies ◈ CE : Control Electronics ◈ PNC : Panel Control Board ◈...

  • Page 8: Safety Precautions

    MoniMax 5600T 2. Safety Precautions Chapter 2. Safety Precautions...

  • Page 9: Overview

    MoniMax 5600T 2. Safety Precautions 2. Safety Precautions 2.1 Overview Common Safety Precaution Safety Precautions in outlined this manual provide information on safe and proper handling of the product. Non-compliance of the safety precautions may result in injury or damage to the product.

  • Page 10: Description Of Precaution Symbols

    MoniMax 5600T 2. Safety Precautions 2.2 Description of Precaution Symbols Description Symbol Electrical Shock Warning • Do not remove cover. Only a maintenance engineer is allowed to open the cover. • Do not touch. You may receive electric shock. • Make sure to turn off the power when servicing the equipment.

  • Page 11: Hardware Specifications

    MoniMax 5600T 3. Hardware Specifications Chapter 3. Hardware Specifications 3 - 1...

  • Page 12: Dimensions

    MoniMax 5600T 3. Hardware Specifications 3. Hardware Specifications 3.1 Dimensions Note. All unit in this diagram is millimeter. Fig. 3.1 Dimensions 3 - 2...

  • Page 13: Component Name And Locations

    MoniMax 5600T 3. Hardware Specifications 3.2 Component Name and Locations VFD Signage Customer Display Function Key 15.1” TFT LCD Receipt Printer MCU with Anti- Skimming Enable PCI-EPP Cash Dispensing Shutter UL291 Level-1 Body Fig. 3.2 (a) Component Location of MoniMax5600T...
  • Page 14 MoniMax 5600T 3. Hardware Specifications VFD Signage Customer Display 15.1” TFT LCD Function Key Bar Code Reader (Optional) Receipt Printer MCU with Anti- Skimming Enable PCI-EPP Cash Dispensing Shutter UL291 Level-1 Body Fig. 3.2 (b) Component Location of MoniMax5600T with Bar Code Reader...

  • Page 15: Lcd & Customer Keypad

    MoniMax 5600T 3. Hardware Specifications 3.3 LCD & Customer Keypad Fig. 3.3 (a) LCD & customer keypad without bar Fig. 3.3 (b) LCD & customer keypad with bar code reader code reader 15.1 inch TFT LCD  XGA Resolution : 1024X 768 pixels (XGA) ...

  • Page 16: Cdu (Cash Dispensing Unit)

    MoniMax 5600T 3. Hardware Specifications 3.4 CDU (Cash Dispensing Unit) Fig. 3.4 CDU Features Automatic Shutter  4 denominations  Number of cassette : 5 Cassette (4 Cash out + 1 Retract)  Huge capacity of 12,000 new notes (3,000 notes X 4 cassette) ...

  • Page 17: Spr (Slip Printer/Receipt Printer)

    MoniMax 5600T 3. Hardware Specifications 3.5 SPR (Slip Printer/Receipt Printer) Fig. 3.5 Receipt Printer Features • Thermal line printer with cutter • Setting roll paper semi-automatically • Supporting Black Mark Paper (Selectable by dip switch) • Refer to RECEIPT PAPER SEPECIFICATIONS in Chapter 6.

  • Page 18: Journal Printer : Mdp350

    MoniMax 5600T 3. Hardware Specifications 3.6 Journal Printer : MDP-350 Fig. 3.6 MDP 350 JPR (Journal Printer) Features • Dot impact Printing • High-speed printing through logic-seeking control • Flexible paper feed setting permits printing in accordance with any user-defined format •...

  • Page 19: Journal Printer :T-Jpr

    MoniMax 5600T 3. Hardware Specifications 3.7 Journal Printer : T-JPR Fig. 3.7 T-JPR (Journal Printer) Features • Direct Thermal printing • Alpha numeric(95), graphics(128), international character(32) • Printing available within 80mm of paper width 3 - 9...

  • Page 20: Mcu (Magnetic Card Unit)

    MoniMax 5600T 3. Hardware Specifications 3.8 MCU (Magnetic Card Unit) Fig. 3.8 MCU (Magnetic Card Unit) Features Motor Driven Type (ISO Track 1 & 2 & 3)  Supporting magnetic card and IC card  EMV level-1,2 compliance  Having rejection capacity of 50ea ...

  • Page 21: Ce (Control Electronics) : Iobp-945G

    MoniMax 5600T 3. Hardware Specifications 3.9 CE (Control Electronics) : IOBP-945G Fig. 3.9 Control Electronics (IOBP-945G) Features • LGA775 support Intel Pentium 4 / Celeron • 1 GB DDR Memory, 160GB HDD, DVD-RW • Expansion Slots : PCI-3 • Serial Ports : 8 Ports •...

  • Page 22: Ce (Control Electronics) :Ecs Eg31M

    MoniMax 5600T 3. Hardware Specifications 3.10 CE (Control Electronics) : ECS EG31M Fig. 3.10 Control Electronics (ECS EG31M) Features • Intel Celeron 4xx / Pentium Dual Core E2xxx / Core2 Duo / Core2 Quad CPUs • 1 GB DDR Memory, 160GB HDD (1ea), DVD-RW •...

  • Page 23: Power Supply

    MoniMax 5600T 3. Hardware Specifications 3.11 Power Supply Fig. 3.11 Power Supply Features 1. Main Power Switch 2. Standby Switch : 3. Power Selection Switch : Power Supply can be selected 110V or 220V by adjusting this switch as installation voltage can be changed 4.

  • Page 24: Control Panel

    MoniMax 5600T 3. Hardware Specifications 3.12 Control Panel • Control Panel Description There are five OSD buttons that can control the monitor on the right side of the monitor. ① “Power” button: To turn on/off the monitor power ② “Menu” button: To open or exit OSD menus ③...

  • Page 25: Operating Environment

    MoniMax 5600T 3. Hardware Specifications 3.13 Operating Environment Power Requirements 100~127 Vac ±10% 5.5A 60Hz , 250 W 200~240 Vac ±10% 2.8A 50Hz , 250 W Power Connections The machine must be connected to a dedicated power circuit. This circuit must consist of LINE, NEUTRAL and GROUND leads connected directly to the power circuit breaker panel.

  • Page 26: Operating Instructions

    MoniMax 5600T 4. Operating Instructions Chapter 4. Operating Instructions 4 - 1...

  • Page 27: Opening And Closing The Security Door

    MoniMax 5600T 4. Operating Instructions 4. Operating Instructions 4.1 Opening and Closing the Security Door 4.1.1 Electronic Lock Opening the Lock 1. Insert a key for security door into the lock case and turn it clockwise until it is stopped.
  • Page 28 MoniMax 5600T 4. Operating Instructions 4.1.2 Mechanical Lock Opening the Security Door Dial Lock 1) Turn the dial lock to unlock the security door. Please refer to “How to open the mechanical combination lock” for the detailed descriptions. 2) Insert the setup key into the lock case and turn to the clockwise until it is stopped.
  • Page 29 MoniMax 5600T 4. Operating Instructions How to open the Mechanical Combination Lock Make sure that this lock would be set 50-25-50 as factory default setting. 1) Turn to the counterclockwise for more than four times and set to “50.” 2) Turn to the clockwise and stop at “25” at the third times.
  • Page 30 MoniMax 5600T 4. Operating Instructions How to set the new password For example, let's assume that you would like to set the following number (10-50-70) 1) Open the safe door as described in the above. 2) To close the mechanical lock, turn the handle to clockwise with the door opening 3) Turn to the counterclockwise for more than four times and set to “50”...
  • Page 31 MoniMax 5600T 4. Operating Instructions Fig.4.4 Fig.4.5 7) Turn to the counterclockwise more than four times and position at left scale indicator to “10” (target number to change). 8) Turn to the clockwise for three times and position the scale to “50” (target number to change).
  • Page 32 MoniMax 5600T 4. Operating Instructions Note: Do not use number 25 – 35 as the last password number. Fig.4.8 10) When password setting is completed, turn the change bar counterclockwise and remove it from the safe as shown in the Fig.4.9 and Fig.4.10.

  • Page 33: System Power On/Off

    MoniMax 5600T 4. Operating Instructions 4.2 System Power On/Off The Power Supply is located under the control electronics on the upper part of ATM. Main Switch Stand-by Battery Power Switch Switch Fig. 4.11 Power Supply System Power On 1) Turn on Battery Switch.

  • Page 34: Replenishing The Cash Cassette

    MoniMax 5600T 4. Operating Instructions 4.3 Replenishing the Cash Cassette 1) Holding a cassette handle with one hand and supporting the cash cassette from bottom with the other hand, slightly lift it up and pull out carefully. 2) Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock a cassette cover.
  • Page 35 MoniMax 5600T 4. Operating Instructions 4) Replenish cash into the cassette (Take note as below) [Precaution!] Don’t replenish more cash than recommended capacity. It means that it should be replenished less than 3,000 bills per cassette for new bills. Make sure that Cash Low Bracket in cassette will not be extruded outside cassette after replenishing cash.
  • Page 36 MoniMax 5600T 4. Operating Instructions 6) Close the cassette cover and turn the cassette key counter clock-wise until it is locked. Remove the key when it is locked. 7) Holding a cassette handle with one hand and supporting the cassette from the bottom with...

  • Page 37: Emptying The Reject And Retract Box

    MoniMax 5600T 4. Operating Instructions 4.4 Emptying the Reject and Retract Box 1) To empty the reject and retract box, first please take out the reject box carefully. 2) Insert the reject box key, turn it clockwise, and pull the box lid.

  • Page 38: How To Clear Jamming In Cash Dispenser

    MoniMax 5600T 4. Operating Instructions 4) Take the reverse order of 1) ~ 3) to put Reject Box together into cash dispenser again. Make sure that Reject box is slowly inserted into the cash dispenser in order to automatically open the cover of reject box.
  • Page 39 MoniMax 5600T 4. Operating Instructions 4) If there are no jammed notes on upper transport and inside temporary stacker, it would be better to take cassette out 5) Please check if there are jammed notes inside cassette feed module. 6) If there are jammed notes inside cassette feed module, remove them carefully.

  • Page 40: How To Load The Receipt Paper

    MoniMax 5600T 4. Operating Instructions 4.6 How to Load the Receipt Paper 1) Open the rear upper door with key and pull out the rail with pressing the green button to load the receipt printer easily Notes: Load a paper roll into the unit with the shape of the roll kept intact. (Deformed roll may cause jamming.)
  • Page 41 MoniMax 5600T 4. Operating Instructions 2) Insert the paper axis into the center of receipt roll and mount it onto the charger. 3) Have receipt paper go down the white tension bar as shown the left picture and then pull it forward.
  • Page 42 MoniMax 5600T 4. Operating Instructions This is a diagram to explain the basic concept of receipt printer mechanism. The major role of tension bar is to reduce the stress of paper when the receipt printer suddenly starts moving and to maintain the paper tension at constant rate not to release it too much when stopping the operation.

  • Page 43: How To Clear Jamming In Receipt Printer

    MoniMax 5600T 4. Operating Instructions 4.7 How to Clear Jamming in Receipt Printer 1) First, check if there is a jammed paper around transparent guide. If so, after pressing the green lever, lift up the transparent guide and cut out the jammed paper with mechanical cutter carefully.

  • Page 44: How To Load The Journal Paper

    MoniMax 5600T 4. Operating Instructions 4.8 How to Load the Journal Paper 4.8.1 MDP-350 Installing the Paper Roll 1) Open the rear door with key and pull the upper rail out as far as possible to manipulate the journal printer easily.
  • Page 45 MoniMax 5600T 4. Operating Instructions 5) Put down Weight-roll-winder. 6) Hold the paper and insert it straight into the paper slot. The printer feeds the paper automatically. 7) If the printer doesn’t feed the paper automatically, press the FEED button until the paper comes out.
  • Page 46 MoniMax 5600T 4. Operating Instructions 9) Remove the side of the spool and insert the end of the paper roll into the groove on the spool Insert the paper into the paper charger 10) Then wrap the roll paper around the spool two or three times.
  • Page 47 MoniMax 5600T 4. Operating Instructions Removing the paper roll 1) Pull up the paper and cut the paper at the dotted line shown in the picture. Cutting 2) Remove the paper roll from the printer. 3) Press the FEED button to remove the remaining paper.
  • Page 48 MoniMax 5600T 4. Operating Instructions Running the Self Test Any time that you want to check the performance of your printer, you can run the self test described below. This shows whether your printer is working correctly. It is independent of any other equipment or software.
  • Page 49 MoniMax 5600T 4. Operating Instructions 4.8.2 T-JPR 1) Insert the shaft into the paper and mount it. 2) Turn the head-up lever clockwise. 3) Insert the edge of the paper under the damper. Note : Check the edge of the paper is clean-cut as shown below picture.
  • Page 50 MoniMax 5600T 4. Operating Instructions 4) Insert the paper between the paper guides until the edge of the paper is shown. 5) Turn the head-up lever counter-clockwise, and the paper will be fed. If the paper isn’t fed, check the power is on.
  • Page 51 MoniMax 5600T 4. Operating Instructions 8) Lastly press the feed button. 4 - 26...
  • Page 52 MoniMax 5600T 5. Operator Function Chapter 5. Operator Function 5 - 1...

  • Page 53: Operator Functions

    MoniMax 5600T 5. Operator Function 5. Operator Function 5.1 Entering OP Mode You may press supervisor button in order to enter OP mode. ※ Precaution : When you are going to shut down after completing the specification changes, make sure that you should firstly exit to AP mode like transaction screen from OP mode and then turn off the power.
  • Page 54 MoniMax 5600T 5. Operator Function OP ENTRY MAP 5 - 3...
  • Page 55 MoniMax 5600 5. Operator Function 5 - 4...

  • Page 56: Supervisor Mode

    MoniMax 5600 5. Operator Function 5.3 Supervisor Mode 5.3.1 CONFIGURE 5 - 5...
  • Page 57 MoniMax 5600 5. Operator Function 5.3.1.1DISP CONFIG 1. SUPERVISOR -> 1. CONFIGURE -> 1. DISP CONFIG - To display the configuration data like the screen below. - Configuration information consists of 3 screens. - First screen shows the information that is needed for the ATM’s operation. - Second screen shows the network setting information for the ATM and the host.
  • Page 58 MoniMax 5600 5. Operator Function - Third screen shows the denominations and the note values. 5.3.1.2 PRNT CONFIG 1. SUPERVISOR -> 1. CONFIGURE -> 2. PRNT CONFIG - To print the contents of “1.DISP CONFIG” out on receipt paper. 5 - 7...
  • Page 59 MoniMax 5600 5. Operator Function 5.3.1.3 INIT LUNO 1. SUPERVISOR -> 1. CONFIGURE -> 3. INIT LUNO - To Initialize the ‘LUNO’(Logical Unit Number). 5 - 8...
  • Page 60 MoniMax 5600 5. Operator Function 5.3.1.4 MACHINE NO. 1. SUPERVISOR -> 1. CONFIGURE -> 4. MACHINE NO - To display the current machine number and change it. 5.3.1.5 DATE/TIME 1. SUPERVISOR -> 1. CONFIGURE -> 5. DATE/TIME 5 - 9...
  • Page 61 MoniMax 5600 5. Operator Function 5.31.5-1 SET DATE 1. SUPERVISOR -> 1. CONFIGURE -> 5. DATE/TIME -> 1. SET DATE - You can change the date in the Supervisor mode for the terminal. But most of servers send the Terminal the date data of Host. 5.3.1.5-2 SET TIME 1.
  • Page 62 MoniMax 5600 5. Operator Function 5.3.1.6 DENOMINATION 1. SUPERVISOR -> 1. CONFIGURE -> 6. DENOMINATION - Set up the each cassette denomination. Select the value among the list. The value of list can be configured in “11. NOTE VALUE”. 5 - 11...
  • Page 63 MoniMax 5600 5. Operator Function 5.3.1.7 VOLUME 1. SUPERVISOR -> 1. CONFIGURE -> 7. VOLUME 5.3.1.7-1 VOLUME -> 1.SET IDLE VOLUME 1. SUPERVISOR -> 1. CONFIGURE -> 7. VOLUME -> 1. SET IDLE VOLUME - The Idle Volume is the main sound volume for the Terminal. 5 - 12...
  • Page 64 MoniMax 5600 5. Operator Function 5.3.1.7-2 VOLUME -> 2.SET WARN VOLUME 1. SUPERVISOR -> 1. CONFIGURE -> 7. VOLUME -> 2. SET WARN VOLUME - The Warn Volume is concerned with an alarm of the Terminal. 5.3.1.8 SPACE LINE 1. SUPERVISOR -> 1. CONFIGURE -> 8. SPACE LINE - Adjust the number of space lines in top of Receipt paper 5 - 13...
  • Page 65 MoniMax 5600 5. Operator Function 5.3.1.9 SUPPORT MOVIE 1. SUPERVISOR -> 1. CONFIGURE -> 9. SUPPORT MOVIE - Set the display type for playing image or movie files during the idle state. . ATM : Display image and/or movie files only defined in the reserve. .
  • Page 66 MoniMax 5600 5. Operator Function 5.3.1.10 MSG PROTOCOL 1. SUPERVISOR -> 1. CONFIGURE -> 10. MSG PROTOCOL - Decide the emulation type : NDC or DDC 5.3.1.11 NOTE VALUE 1. SUPERVISOR -> 1. CONFIGURE -> 11. NOTE VALUE - To select the Note value among the currency list. Make sure that these value, currency and denomination for each note type, must be the same as Host.
  • Page 67 MoniMax 5600 5. Operator Function - Input the Note value to set. Make sure that this value must be the same as the Note value of Host. 5 - 16...
  • Page 68 MoniMax 5600 5. Operator Function 5.3.1.12 MAC FLAGS 1. SUPERVISOR -> 1. CONFIGURE -> 12. MAC FLAGS - To set up the MAC flags - This MAC flags are exactly the same as NCR’s - We support only Full MACing at the moment. Our recommendation for setting this value is as follow. .
  • Page 69 MoniMax 5600 5. Operator Function 5.3.1.13 CASH UNIT MODE 1. SUPERVISOR -> 1. CONFIGURE -> 13. CASH UNIT MODE - Select either 1(LCU) or 2(PCU). If you select 1, cash unit mode will be set to the logical cash unit. If you choose 2, it will be set to the physical cash unit.
  • Page 70 MoniMax 5600 5. Operator Function - Select either 1 or 2. If you select 1(TRUE), LEFT-FDKs will be enabled. If you select 2(FALSE), LEFT-FDKs will be disabled. 5.3.1.15 NOTE COUNTING 1. SUPERVISOR -> 1. CONFIGURE -> 15. NOTE COUNTING - Select 1(TRUE) to use Note Counting mode. Select 0(FALSE) Otherwise. - Operators don’t need to know about this menu.
  • Page 71 MoniMax 5600 5. Operator Function 5.3.2 VERSION INFO - It shows SP & EP (Firmware) version number. - If you press ‘0’ ENTER, it prints out the version information on receipt paper. 5.3.3 HOST NETWORK 5 - 20...
  • Page 72 MoniMax 5600 5. Operator Function 5.3.3.1 SET ATM TO CLIENT 1. SUPERVISOR -> 3. HOST NETWORK -> 1. SET ATM TO CLIENT - Enable this option if you would like to operate ATM as Client mode. 5.3.3.2 HOST IP ADDRESS 1.
  • Page 73 MoniMax 5600 5. Operator Function 5.3.3.3 HOST PORT NUMBER 1. SUPERVISOR -> 3. HOST NETWORK -> 3. HOST PORT NUMBER - To set host port number. 5.3.3.4 SET ATM TO SERVER 1. SUPERVISOR -> 3. HOST NETWORK -> 4. SET ATM TO SERVER - Enable this option if you would like to operate as Server mode 5 - 22...
  • Page 74 MoniMax 5600 5. Operator Function 5.3.3.5 LOCAL PORT NUMBER 1. SUPERVISOR -> 3. HOST NETWORK -> 5. LOCAL PORT NUMBER - To set host port number. 5.3.3.6 CURRENT STATUS 1. SUPERVISOR -> 3. HOST NETWORK -> 6. CURRENT STATUS - It shows current setting info of Host. 5 - 23...
  • Page 75 MoniMax 5600 5. Operator Function 5.3.4 ATM NETWORK 5.3.4.1 IP ADDRESS 1. SUPERVISOR -> 4. ATM NETWORK -> 1. IP ADDRESS - To set up Terminal IP number to connect. Use “>” button to find out “.” character. 5 - 24...
  • Page 76 MoniMax 5600 5. Operator Function 5.3.4.2 SUBNET 1. SUPERVISOR -> 4. ATM NETWORK -> 2. SUBNET - To set up Terminal Subnet mask to connect. Use “>” button to find out “.” character. 5.3.4.3 GATEWAY 1. SUPERVISOR -> 4. ATM NETWORK -> 3. GATEWAY - To set up Terminal Gateway to connect.
  • Page 77 MoniMax 5600 5. Operator Function 5.3.4.4 EXECUTE 1. SUPERVISOR -> 4. ATM NETWORK -> 4. EXECUTE - Do necessarily this menu to apply all IP settings of Terminal. 5.3.4.5 X.25 LOCAL ADDRESS 1. SUPERVISOR -> 4. ATM NETWORK -> 5. X.25 LOCAL ADDRESS - To set up terminal Local address for X.25.
  • Page 78 MoniMax 5600 5. Operator Function 5.3.4.6 X.25 REMOTE ADDRESS 1. SUPERVISOR -> 4. ATM NETWORK -> 6. REMOTE ADDRESS - To set up terminal Remote address for X.25. 5.3.4.7CURRENT STATUS 1. SUPERVISOR -> 4. ATM NETWORK -> 7. CURRENT STATUS - It displays current setting info of Host.
  • Page 79 MoniMax 5600 5. Operator Function 5.3.4.8 COMMUNICATION MODE 1. SUPERVISOR -> 4. ATM NETWORK -> 8. COMMUNICATION MODE - To select the Protocol type to connect the Host. 5.3.4.9 ADVANCED 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED 5 - 28...
  • Page 80 MoniMax 5600 5. Operator Function - The values for these are exactly the same as NCR. Item Default Value Description 1 - Only received messages will be formatted 2 - Only transmitted messages will be formatted 3 - Both received and transmitted messages will be formatted. MSGFORMAT 0 - Neither received nor transmitted messages will be formatted;...
  • Page 81 MoniMax 5600 5. Operator Function 5.3.4.9-1 ADVANCED -> 1. MSGFORMAT 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 1. MSG FORMAT 5.3.4.9-2 ADVANCED -> 2. LEN SIZE 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 2. LEN SIZE 5 - 30...
  • Page 82 MoniMax 5600 5. Operator Function 5.3.4.9-3 ADVANCED -> 3. LEN FORMAT 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 3. LEN FORMAT 5.3.4.9-4 ADVANCED -> 4. LEN ADJUST 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 4. LEN ADJUST 5 - 31...
  • Page 83 MoniMax 5600 5. Operator Function 5.3.4.9-5 ADVANCED -> 5. LEN OFFSET 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 5. LEN OFFSET 5.3.4.9-6 ADVANCED -> 6. LEN EMBED 1. SUPERVISOR -> 4. ATM NETWORK -> 9. ADVANCED -> 6. LEN EMBED 5 - 32...
  • Page 84 MoniMax 5600 5. Operator Function 5.3.5 REBOOT SYSTEM WILL BE REBOOTED 5.3.6 CHANGE PASSWORD - Change the current password if you want. The default password is ‘s0987’. 5 - 33...

  • Page 85: Operator Mode

    MoniMax 5600 5. Operator Function 5.4 Operator Mode 5.4.1 REPLENISH 5 - 34...
  • Page 86 MoniMax 5600 5. Operator Function 5.4.1.1 DISP SPPLY 2. OPERATOR -> 1. REPLENISH -> 1. DISP SPPLY - It displays the current Supply status. 5.4.1.2 PRNT SPPLY 2. OPERATOR -> 1. REPLENISH -> 2. PRNT SPPLY - To print the contents of “1. DISP SPPLY” out on receipt paper. 5 - 35...
  • Page 87 MoniMax 5600 5. Operator Function 5.4.1.3 DISP CASH 2. OPERATOR -> 1. REPLENISH -> 3. DISP CASH - It displays both the current each cassette denomination and counter. 5.4.1.4 PRNT CASH 2. OPERATOR -> 1. REPLENISH -> 4. PRNT CASH - To print the contents of “3.
  • Page 88 MoniMax 5600 5. Operator Function 5.4.1.5 CLR CARDS 2. OPERATOR -> 1. REPLENISH -> 5. CLR CARDS - Clear captured card item counts if the card reader of terminal is motor type. (Reset to 0) 5.4.1.6 CLR DIV/REJ 2. OPERATOR -> 1. REPLENISH -> 6. CLR DIV/REJ - Clear deposited item counts.
  • Page 89 MoniMax 5600 5. Operator Function 5.4.1.7 TEST CARD 2. OPERATOR -> 1. REPLENISH -> 7. TEST CARD - Initialize the Card reader 5.4.1.8 INIT RECPT 2. OPERATOR -> 1. REPLENISH -> 8. INIT RECPT - Initialize the Receipt printer. 5 - 38...
  • Page 90 MoniMax 5600 5. Operator Function 5.4.1.9 TEST CASH 2. OPERATOR -> 1. REPLENISH -> 9. TEST CASH - Initialize the Cash Dispenser. 5.4.1.10 ADD CASH 2. OPERATOR -> 1. REPLENISH -> 10. ADD CASH - Manage the cash balance in ATM. - Input the valid value less than the defined range to set up the cash count and then press “ENTER”...
  • Page 91 MoniMax 5600 5. Operator Function 5.4.1.11 CLR CASH 2. OPERATOR -> 1. REPLENISH -> 11. CLR CASH - Reset the amount of cash to zero in each cassette. 5.4.1.12 SPVR TRANS 2. OPERATOR -> 1. REPLENISH -> 14. SPVR TRANS - Do Admin transactions if only any configure data are received from HOST.
  • Page 92 MoniMax 5600 5. Operator Function 5.4.2.1 TODAY EJ BACKUP EJ BACK UP -> 1. TODAY EJ BACKUP Copy the EJ file generated today into the inserted USB memory stick. 5.4.2.2 PERIOD EJ BACKUP EJ BACK UP -> 2. PERIOD EJ BACKUP Copy the EJ files, which generated for some period specified by a user, into the inserted USB memory stick 5 - 41...
  • Page 93 MoniMax 5600 5. Operator Function a. Enter the start date for the period b. Enter the end date for the period. 5 - 42...
  • Page 94 MoniMax 5600 5. Operator Function 5.4.2.3 AUTO-PERIOD EJ BACKUP EJ BACK UP -> 2. AUTO-PERIOD EJ BACKUP Copy the EJ files, which generated since the last AUTO-PERIOD EJ BACKUP till the day before current day, into the inserted USB memory stick. 5.4.3 LOG BACK UP 2.

  • Page 95: Technician Mode

    MoniMax 5600 5. Operator Function b. Enter the end date for the log backup 5.5 Technician Mode 5.5.1 DIAGNOSTIC - To execute the VDM 5 - 44...
  • Page 96 MoniMax 5600T 6. Appendix Chapter 6. Appendix 6 - 1...

  • Page 97: Appendix A. Bill Conditions

    MoniMax 5600T 6. Appendix 6. Appendix A. BILL CONDITIONS A.1 Acceptable condition Bill which is very clean and can readily be recognized as a true bill Bill has sufficient life or sizing to be handled easily Bill which can be manually held straightly when one end is held by a hand and the bill is...
  • Page 98 MoniMax 5600T 6. Appendix A.2 Unacceptable condition Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins Wrinkle Torn Torn Broken section Broken Section 6 - 3...
  • Page 99 MoniMax 5600T 6. Appendix Bill having adequate life or sizing, but stained seriously Stained Bill with holes (Perforated bill) Hole Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 35mm When the bill is held by 20mm and the straightness of the bill...
  • Page 100 MoniMax 5600T 6. Appendix Bill with cellophane tape, scotch tape, etc Tape Bill with folds Fold Gradually curved bill (bills tied by hand seal, etc) Band seal 6 - 5...
  • Page 101 MoniMax 5600T 6. Appendix Bill with folded lines 6 - 6...

  • Page 102: Receipt Paper Specifications

    MoniMax 5600T 6. Appendix B. RECEIPT PAPER SPECIFICATIONS B.1 Applicable Product This purchase specification applies to the receipt paper of MoniMax 5600T. B.2 Specification Paper type: Thermal roll paper Print color: Black B.3 Specification of the Receipt Paper Paper type: Thermal roll paper Print color: Black Specification: Paper detects heat.
  • Page 103 MoniMax 5600T 6. Appendix B.4 Roll appearance 79.5 ± 0.5 Ø210 Ø22 Ø18 Fig. 6.2 External roll dimension Note 1) Store the paper roll separately to prevent damage to the paper. Note 2) Do not connect the papers with tape.
  • Page 104 MoniMax 5600T 6. Appendix B.4.1 Printing Position for One Sheet and Black Mark 2 (Character Pitch)) Paper Rolling Direction 12±0.5 60 (Max) 79.5±0.5 Fig. 6.3 Paper Length and Printing Position for a Transaction Note 1) Vertical margin is 0.6 x 10 mm.
  • Page 105 MoniMax 5600T 6. Appendix B.5 Paper Handling Precautions 1) Store it away from high temperature and humidity If the paper is stored in a place where temperature is above 50 ℃ or humidity is above 90% RH, the coloring capability may deteriorate or the paper surface may inflate.

  • Page 106: Magnetic Card Specifications

    MoniMax 5600T 6. Appendix C. MAGNETIC CARD SPECIFICATIONS Item ISO Card (Unit : Inch) Length Card Bending Magnetic Stripe Position Fig. 6.4 Magnetic Card Specifications 6 - 11...

  • Page 107: Journal Paper And Ribbon Cassette

    MoniMax 5600T 6. Appendix Journal Paper and Ribbon Cassette D.1 Applicable Product This purchase specification applies to journal paper for MoniMax 5600TATM D.2 Roll Paper Specifications D.2.1 MDP-350 ITEM Specifications Remarks Paper Type Roll and Normal Paper Thickness 0.2mm (Maximum in Roll Type) Paper Width 76.2mm ±...
  • Page 108 MoniMax 5600T 6. Appendix D.3 Ribbon Cassette D.3.1 Ribbon Cassette Specifications (MDP-350) ITEM Specifications Remarks Color Purple LIFE 3 Millions Characters, 7 x 9 font Martial Oil Ink Thickness 0.119 ± 0.0005MM Ribbon TENSILE Cassette 5kg, 1/2inch STRENGTH RIBBON WINDING...

  • Page 109: Operating And Changing The Electronic Combination Lock

    MoniMax 5600T 6. Appendix E. OPERATING & CHANGING THE ELECTRONIC COMBINATION LOCK USER CODE ● Open Lock ● Change Code WRONG TRY PENALTY ● Four (4) consecutive invalid codes initiates five minute delay period. LOW BATTERY WARNING ● Repeated audio and visual signal (LED flashing and repeated beeping) during opening indicates battery low.
  • Page 110 MoniMax 5600T 6. Appendix 3. Enter your NEW six (6) digit code two times. 4. If a mistake is made wait thirty (30) seconds and repeat steps 1. - 3. 5. Test lock operation several times before closing the door.
  • Page 111 MoniMax 5600T 6. Appendix Fig. 6.5 Changing Battery #1 6 - 16...
  • Page 112 MoniMax 5600T 6. Appendix Fig. 6.6 Changing Battery #2 6 - 17...

  • Page 113: Error Codes Table

    MoniMax 5600T 6. Appendix F. ERROR CODE TABLE 1) Journal Printer (Option) Error Code Cause Handling 1910000 Undefined error 1.Reinitialized Journal printer and check again 1.After checking the head right position, try to 1910400 The error of head right position reinitialized Journal printer and check again 1.Check the Paper charger and status of supplied...
  • Page 114 MoniMax 5600T 6. Appendix 2) Receipt Printer Error Code Cause Handling In case of detecting to be open lever of 2010100 1.Close the lever of print head completely print head before printing receipt paper In case of detecting to be overheated in 1.Wait the time until the temperature of head...
  • Page 115 MoniMax 5600T 6. Appendix Error Code Cause Handling 1.Replenish receipt paper in paper charger 2080700 Receipt paper runs out of after printing 2.Check the status of Near End sensor and its connctor It is detected that paper is not properly 1.Check the Cutter module...
  • Page 116 MoniMax 5600T 6. Appendix 3) Card Reader Error Code Cause Handling To shows that received command was 3000000 undefined 3000100 To show command parameter error The reception of the command that 3000200 impossible to implementation To show that error data was included in...
  • Page 117 MoniMax 5600T 6. Appendix Error Code Cause Handling To show that the card staying inside ICRW was moved up to the point where 3001600 status request information change. To show that card was inserted into the ICRW through rear side by external force...
  • Page 118 MoniMax 5600T 6. Appendix Error Code Cause Handling To show that the discordance of write 3002900 data has happened in write verify. To show that power down(or power cut in 3003000 short instant)is detected(or being detected). To show that DSR signal was turned to...
  • Page 119 MoniMax 5600T 6. Appendix Error Code Cause Handling In case T=1 cards, after ATR receiving, 3006300 IFS exchange is failed. ICRW detects time out. In case T=1 cards, after ATR receiving, 3006400 IFS exchange is failed. ICRW detects protocol error.
  • Page 120 MoniMax 5600T 6. Appendix Cash Dispenser Error Cause Handling Code 1. Check the CDU received command Received a command that the CDU 4000000 2. Check the CDU firmware version and refer to does not have from the upper unit specifications.
  • Page 121 MoniMax 5600T 6. Appendix Error Cause Handling Code CS2, CS3 and CS4B Dark detection The same as #40011, #40012 and #40018 error 4001B00 during initializing dispense handling reserved operation CS4A and CS4B Dark detection 4001C00 during initializing dispense The same as #40014 and #40018 error handling...
  • Page 122 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Initialize 2. Check Main Motor Encoder Slit Main motor echo check(Initial 3. Initialize after Power On/Off 4003000 recovery) 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8 1.
  • Page 123 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Remove notes or dust in existence CS21B Sensor CS21B DARK Detected (Initial 2. Check CS21B Sensor Cable 4003E00 recovery, Separated reject) 3. Exchange Sensor after abnormal operating CS21B Sensor 1. Remove notes or dust in existence CS21A , CS21B...
  • Page 124 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Check received command Dispensing 0 sheets required is 4004900 2. Check communication cable error(Separated rejection) 3. Check CDU Firmware Version 1. Remove jammed notes on CDU return path TIME (JAM)(Separated 2. Remove dust in CS11AB, CS21AB, CS31AB,...
  • Page 125 MoniMax 5600T 6. Appendix Error Cause Handling Code Receiving incorrect Index during setting information 4005800 denomation. (Setting Index is beyond 240~250) 1. Mount 2 cassette Cassette available during 2. Check if the CS17 sensor cable is disconnected . 4005900 dispense reserved operation 3.
  • Page 126 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. Failed to open the CDU shutter (failed 4008200 3. Check a connection status of the TS004 and TS005...
  • Page 127 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Remove the remaining notes and foreign objects at the position of the CS4 sensor CS4 Dark detection on transport path 4008E00 2. Check if the CS4 sensor cable is disconnected before dispense operation 3.
  • Page 128 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Clean CS31AB and CS41AB, or remove foreign Abnormal detecting sensor objects. 4009800 during check dispense operation 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.
  • Page 129 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Check the remaining notes in 3 Cassette 2. Check if the remaining note sensor (CS36) of 3 3 Cassette miss feed during dispense Cassette is normal. 4009F00 operation 3. Check a jammed note in 3 Cassette or remount it 4.
  • Page 130 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Check the CDU received command Received wrong life test 2. Check the abnormal communication cable. 400AF00 command from the upper unit. 3. Check the CDU firmware version and refer to specifications.
  • Page 131 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Remove the remaining notes and foreign objects at Dark detection during the position of the CS 14 sensor 400C700 initializing dispense reserved 2. If error occurs when checking CS 14 disconnection operation.
  • Page 132 MoniMax 5600T 6. Appendix Error Cause Handling Code The remaining notes on the tray 400D500 during delivery operation (some notes The same as #400D2 handling. remaining on CS10AB) Detecting both CS10AB and CS15 400D600 of bills during delivery. DIP Switch Setting Miss (Dispense...
  • Page 133 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41B sensor. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM...
  • Page 134 MoniMax 5600T 6. Appendix Error Cause Handling Code 1. Check if a sensor is mounted. Dark light sensor test error (CS13) 400E100 2. If error occurs when checking CS13(CDU B/D CN10 during initializing. #1~4) cable operation, replace a sensor. 1. Check if each sensor is mounted.
  • Page 135 MoniMax 5600T 6. Appendix Error Cause Handling Code CS4 Sensor is abnormal during 400EC00 auto dimming process. CS10A CS10B Sensor 400ED00 abnormal during auto dimming process. CS13 Sensor is abnormal during 400EE00 auto dimming process. Bill is retracted during INITIALIZE...
  • Page 136 MoniMax 5600T 6. Appendix Error Cause Handling Code Enforcedly remove cash during 400FF00 reserve/retract operation (subnormal exit) 9712000 Unable to create INI file 9712100 Unable to read file 9712200 Unable to write file 9712300 Unable to close file 9712400 Unable to delete file...
  • Page 137 MoniMax 5600T 6. Appendix Error Cause Handling Code In case that unsupported command is 971C000 executed case partial bills only 971DX00 dispensed from the requested bills. (X is the number of cassette) 9744700 Cassette 1 misfeed 9745B00 Cassette 2 misfeed...
  • Page 138 MoniMax 5600T 6. Appendix 5) Etc Error Code Cause Handling Failed connect communication 1.Check if communication cable or com port is not 9701010 between SP of PIN and EP of one connected 1.Check if communication cable or com port is not 9701012 Failed to deliver to data of EPP’s SP...

  • Page 139: Installation Guide

    MoniMax 5600T 6. Appendix G. Installation Guide G.1 Installation Requirements and Necessary Tools ● Installation condition and space Following conditions should be met before installing equipment. 1) Temperature while operating should be between 41°F - 104°F (5℃ ~ 40℃, 10℃/H).
  • Page 140 MoniMax 5600T 6. Appendix Note) Described unit is millimeter and ( ) is inch. Fig. 6.7 Installation space 6 - 45...
  • Page 141 6. Appendix G.2 Wall Cutting preparation The wall should be prepared according to the following guidelines before installing MoniMax 5600T. 1) The maximum thickness of wall that enables you to install this machine should not be exceeded 250mm (10 inch).
  • Page 142 MoniMax 5600T 6. Appendix Fig. 6.8 (b) Wall construction plan (Non Adjustor Type) Note : All the unit in the dimension is millimeter and ( ) is inch. 6 - 47...
  • Page 143 MoniMax 5600T 6. Appendix Adjust the height by turning the adjuster nut. ● 1) Lower the height as much as possible while making it as level as possible. 2) Keep the vault within 145.8mm (5.7 inch) from the floor since this ATM machine can fall if you turn the adjuster too much.
  • Page 144 MoniMax 5600T 6. Appendix ● Tools required for installation In order to move the machine and place it in a proper location, you should seek the help of professionals trained in moving heavy equipment. Following tools are needed to install the machine.
  • Page 145 3) Place the Anchor nuts into the ground according to the anchor bolts locate sheet. (4 places) 4) Place the Model MoniMax 5600T ATM on top of the sheet. 5) Open the Security cover with the key provided.
  • Page 146 MoniMax 5600T 6. Appendix Fig. 6.9 Anchor diagram of MoniMax 5600T 6 - 51...

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