Page 2 NH-1800CE Revision Record Date Page Version Description of Change November 2007 New Publication - Modifying pictures of the Chapter 5,6,7 (5-2, 12, 13, 15, and 6-2, 50, 86, 87, and 7-48, 49, Chapter January 2008 52, 54) 2,5,6,7 - Updating “Description of Precaution Symbols” in Chapter2.
Page 3: Table Of Contents
NH-1800CE Table of Contents 1. Introduction 1.1 About NH-1800CE ······························································································1-2 1.2 Features ···············································································································1-2 1.3 What is in this Manual ·························································································1-3 2. Precautions for Safety 2.1 Overview ··············································································································2-2 2.2 Description of Precaution Symbols ···································································2-3 3. Hardware Specifications 3.1 Dimensions ··········································································································3-2 3.2 Component Locations ························································································3-3...
Page 4 NH-1800CE 5.5 Report ··················································································5-26 5.6 Diagnostics ··················································································5-36 5.7 Customer Setup ··················································································5-46 5.8 System Setup ··················································································5-91 5.9 Host Setup ················································································5-110 5.10 Transaction Setup ················································································5-140 6. Appendix A. Bill Conditions ············································································6-2 B. Receipt Paper Specifications ·············································································6-7 C. Magnetic Card Specifications ··········································································6-10 D. Error Code Table ··········································································6-11...
Page 5: Introduction
NH-1800CE 1. Introduction Chapter 1. Introduction...
Page 6: About Nh-1800Ce
This Automated Teller Machine (ATM) is connected to a network processor to verify accounts and any other inquires through the insertion of a customer’s card. The NH-1800CE is easy to use, easy to service and is able to support customer’s needs. 1.2 Features...
Page 7: What Is In This Manual
NH-1800CE 1. Introduction 1.3 What is in this manual This NH-1800CE Automated Teller Machine Manual contains all information needed for normal operational use. This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions, Customer Transactions, Error Recovery and etc.
Page 8: Precautions For Safety
NH-1800CE 2. Precautions for Safety Chapter 2. Precautions for Safety...
Page 9: Overview
NH-1800CE 2. Precautions for Safety 2. Precautions for Safety 2.1 Overview Common Precaution for Safety Precautions outlined this manual provide information on safe and proper handling of the product. Non-compliance of the precautions may result in injury or damage to the product.
Page 10: Description Of Precaution Symbols
NH-1800CE 2. Precautions for Safety 2.2 Description of Precaution Symbols Symbol Description Electrical Shock • Do not remove cover. Only a maintenance engineer is allowed to open the cover. • Do not touch. You may receive electric shock. • Make sure to turn off the power when servicing the equipment.
Page 11 NH-1800CE 2. Precautions for Safety Symbol Description Unplug the Equipment • Stop using the equipment immediately if it smokes, emits an unusual smell, makes abnormal sounds, or if liquids or other foreign materials enter the equipment. • If the above-mentioned abnormalities occur, immediately turn off the power, unplug the equipment and contact the service center.
Page 12: Hardware Specifications
NH-1800CE 3. Hardware Specifications Chapter 3. Hardware Specifications 3- 1...
Page 13: Dimensions
NH-1800CE 3. Hardware Specifications 3. Hardware Specifications 3.1 Dimensions Width x Length x Height : 410 x 580 x 1304 (mm) Fig. 3.1 NH-1800CE Dimension 3- 2...
Page 14: Component Locations
NH-1800CE 3. Hardware Specifications 3.2 Component Locations Fig. 3.2 Component Location 3- 3...
Page 15: Lcd & Customer Keypad
NH-1800CE 3. Hardware Specifications 3.3 LCD & Customer Keypad Fig 3.3 LCD & Customer Keypad Screen Size : 8.0 Wide TFT Color Resolution : 800 600 pixels Keypad 10 Alphanumeric , , , CANCEL, CLEAR, ENTER, BLANK Keypads 8 Function Keys...
Page 16: Cash Dispenser Unit
NH-1800CE 3. Hardware Specifications 3.4 Cash Dispenser Unit 1-Casstte Cash Dispenser 3-Cassette Cash Dispnesr Fig. 3.4 Cash Dispensing Unit Cash Dispensing Unit • Manual shutter (Tray type) • Dispensing speed: 4 notes/second • Support 1 cassette / up to 3 cassettes (optional) •...
Page 17: Receipt Printer
NH-1800CE 3. Hardware Specifications 3.5 Receipt Printer Fig. 3.6 Receipt Printer Receipt Printer 3" Thermal line printer with cutter 100mm/sec Printing Speed Semi-Automatic roll paper setting Support graphics / Bar Code printing See Appendix B : RECEIPT PAPER SEPECIFICATIONS 3- 6...
Page 18: Magnetic Card Reader
NH-1800CE 3. Hardware Specifications 3.6 Magnetic Card Reader Fig. 3.7 Magnetic Card Reader Magnetic Card Reader Dip type Card Reader (ISO Track 1 & 2 Read) IC CARD Supporting / EMV Ready Readable ejection speed : 6 inches ~ 39.3 inches/second...
Page 19: Main Control Board
NH-1800CE 3. Hardware Specifications 3.7 Main Control Board Fig. 3.8 Main Control Board CPU : X-Scale PXA270 520MHz Memory : SDRAM (64MB), Flash Memory (64 MB) , NV-RAM : 512 KB Operating system : Windows CE Serial ports : 7 Ports...
Page 20: Operating Environment
50/60Hz , 100 Watt Power Connections The NH-1800CE ATM must be connected to a dedicated power circuit. This circuit must consist of LINE, NEUTRAL and GROUND leads connected directly to the power circuit breaker panel. This circuit cannot be shared with any other equipment.
Page 21: Operating Instructions
NH-1800CE 4. Operating Instructions Chapter 4. Operating Instructions 4 - 1...
Page 22: Opening And Closing The Door
NH-1800CE 4. Operating Instructions 4. Operating Instructions 4.1 Opening and Closing the Door 4.1.1 How to open the electronic lock 1) Insert the key into the lock and turn it clockwise to open the front bezel. The default combination for Electronic Lock is 1-2- 3-4-5-6.
Page 23 NH-1800CE 4. Operating Instructions 4.1.2 Opening and Closing the Front Panel 1) Insert the Front Panel key and turn it clockwise. 2) Please pull the Front Panel outward. 3) Take the reverse order of above description to close the Front panel.
Page 24 NH-1800CE 4. Operating Instructions A. Optional : Dial Lock Opening and Closing the Security Cover and Door 1) Turn the Security Cover key clockwise to open the Security Cover. 2) To unlock the Combination Lock, please refer to A.2 and A.3.
Page 25 NH-1800CE 4. Operating Instructions A.2 How to open the mechanical combination lock Make sure that this lock would be set 50-25-50 as factory default setting. 1) Turn to the counterclockwise for more than four times and set to “50.” 2) Turn to the clockwise and stop at “25” at the third times.
Page 26 NH-1800CE 4. Operating Instructions A.3 How to set the new password For example, let's assume that you would like to set the following number (10-50-70) 1) Open the safe door as described in the above. 2) To close the mechanical lock, turn the handle to clockwise with the door opening 3) Turn to the counterclockwise for more than four times and set to “50”...
Page 27 NH-1800CE 4. Operating Instructions Fig.4.4 Fig.4.5 7) Turn to the counterclockwise more than four times and position at left scale indicator to “10” (target number to change). 8) Turn to the clockwise for three times and position the scale to “50” (target number to change).
Page 28 NH-1800CE 4. Operating Instructions Note: Do not use number 25 – 35 as the last password number. Fig.4.8 10) When password setting is completed, turn the change bar counterclockwise and remove it from the safe as shown in the Fig.4.9.
Page 29: Replenishing The Cash Cassette
NH-1800CE 4. Operating Instructions 4.2 Replenishing the Cash Cassette 1) With one hand holding the cassette handle and the other hand supporting the cash cassette from bottom, pull it up and out carefully. 2) Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the cassette cover.
Page 30 NH-1800CE 4. Operating Instructions 4) Replenish the cassette (Take note as below) 5) Unlock the cash plate by pulling it again and move it smoothly. [Precaution!] Be careful not to hurt your hand when cash plate is released. NOTE : 1.
Page 31 NH-1800CE 4. Operating Instructions 6) Close the cassette cover and turn the cassette key counter clock-wise until it is locked. Remove the key when it is locked. 7) With one hand holding the cassette handle and the other hand supporting the cassette from the...
Page 32: Emptying The Reject Bin
NH-1800CE 4. Operating Instructions Emptying the Reject Bin Emptying Reject box in Cash Dispenser 1) Insert the reject box key, turn it clockwise. 2) Open the lid of reject box. 3) Take bills in reject box and turn the key counter clockwise to close the box lid.
Page 33: How To Clear Jam
NH-1800CE 4. Operating Instructions How to Clear Jam Cash Dispenser 1) Turn the screw which is located under CDU body to have the cash dispenser unit not to move, clockwise as pictured left. 2) Pull the rail of CDU outward while pressing the green button on the CDU.
Page 34 NH-1800CE 4. Operating Instructions 4) Turn the pulley located in left upper in order to move jammed note into a well removed position. 5) Take out the jammed note carefully. 6) Remove the cash cassettes to check whether there is any jammed note inside of CDU body. If so, remove the jammed note from it.
Page 35: Loading The Receipt Paper
NH-1800CE 4. Operating Instructions 4.5 Loading the Receipt Paper 1) Open the Front Panel with key and pull this outward completely with hands. (Please see the Chapter 4.1.2) 2) Prepare the new paper roll. Please see the NOTE described below...
Page 36 NH-1800CE 4. Operating Instructions 4) The shiny side of the paper should be faced up to be printed properly and the metallic tension guide should be surrounded with paper to reduce the tension during feeding 5) Insert the leading edge of paper into the loading guide of the receipt printer slowly.
Page 37 NH-1800CE 4. Operating Instructions NOTE: THE BASIC MECHANISM OF RECEIPT PRINTER 4 - 17...
Page 38: How To Clear A Receipt Jam
NH-1800CE 4. Operating Instructions 4.6 How to Clear a Receipt Jam 1) Open the Front Panel with key and pull this outward completely with hands. To remove a jammed paper inside transport path, press the green lever down to release the lower roller assembly.
Page 39: Operator Functions
NH-1800CE 5. Operator Function 5. Operator Function 5- 1...
Page 40: Basic System Operation
NH-1800CE 5. Operator Function 5.1 BASIC SYSTEM OPERATION 5.1.1 PASSWORD FOR ENTERING SUPERVISOR MODE Location of Function Key on ATM – To enter Supervisor mode press the ENTER, CLEAR, CANCEL, 1, 2 and 3 keys in order. The default password is “555555”(6 digits). The default password is changeable in Supervisor mode.
Page 41 NH-1800CE 5. Operator Function If the correct password is entered, the OPERATOR FUCNTION menu will be displayed. Please make sure that default password should be changed to different password for your security as soon as this machine is installed at field site.
Page 42 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 PREV NEXT PREV 50 NEXT 50 VIEW JOURNAL MOVE START MOVE LAST PRINT THIS SEARCH JOURNAL PRINT JOURNAL LAST X PRINT PREV NEXT PREV 10 NEXT 10...
Page 43 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 CASH DISPENSER MODEM CARD SCAN CDU SENSOR SENSOR SPR SENSOR ALL FLICKER AUXILIARY UNIT EPP FLICKER FLICKER CDU FLICKER SPR FLICKER MCU FLICKER AGING CUSTOMER WELCOM...
Page 44 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 NEXT 50 ADD NEW CONFIRM BIN EDIT PROPERTIES DELETE SEARCH SEARCH BIN PRINT BIN LIST DELETE ALL BIN LIST MOD 10 CHECK EN/DISABLE EN/DISABLE BALANCE AT...
Page 45 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 WARNING MANNER LOCATION ADVERTISEMENT TIMER SCREEN1 EN/DIABLE COUPON1 EN/DISABLE SCREEN 1 PREVIEW COUPON1 TEXT AWARD COUPON ON BIN EN/DISABLE SCREEN2 EN/DIABLE COUPON2 EN/DISABLE SCREEN 2 PREVIEW...
Page 46 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 SCREEN4 EN/DIABLE COUPON4 EN/DISABLE SCREEN 4 PREVIEW COUPON4 TEXT AWARD COUPON ON BIN EN/DISABLE SCREEN5 EN/DIABLE COUPON5 EN/DISABLE SCREEN 5 PREVIEW COUPON5 TEXT AWARD COUPON ON BIN...
Page 47 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 COMMUNICATION HEADER COMMUNICATION CRC EN/DISABLE TERMINAL STATUS STANDARD1 EN/DISABLE OPTION REVERSAL AT HOST ERROR EN/DISABLE SELECT DIALUP COMMUNICATION PROCESSOR TCP/IP GENERAL EOT OPTIONAL NO EOT REQUIRED...
Page 48 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 REVERSAL RETRY COUNT SYSTEM YEAR SETUP MONTH DATE & TIME HOUR MINUTE APPLY SPEAKER VOLUME DOWN IP ADDRESS SUBNET MASK TERMINAL IP GATEWAY (TCP IP) DHCP...
Page 49 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 HOST INITIAL STRING MODEM PARAMETERS (DIAL UP) INITIAL STRING MODEM TEST COUNTRY CDU TYPE DEVICE SETUP CDU SETUP CASSETTE VOLUME EXECUTE SYSTEM SOFTWARE CONTROL UPDATE REBOOT...
Page 50 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 CLEAR TRANS SEQUENCE NUMBER CLEAR LOG HOST SETUP KEY MODE KEY INDEX CHECK KEY MASTER KEY PART A MASTER KEY PART B MANAGEMENT UNIQUE KEY EDIT KEY...
Page 51 NH-1800CE 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 ATM LISTENING PORT EN/DISABLE- URL En/Disable PHONE NUMBER1 RMS Status Send PHONE NUMBER2 En/Disable INTERVAL RMS ADDRESS RMS LISTENING PORT RMS PASSWORD ROUTING ID EN/DISABLE TOTAL TYPE...
Page 52 NH-1800CE 5. Operator Function 5.1.2 When an Error Occurs When you try to enter Supervisor Mode or go into IN SERVICE MODE from supervisor menu, the screen below will be displayed if there is any ERROR. Press DEVICE INITIALIZE button, if the error is caused by a device so it can be cleared by initializing.
Page 53 NH-1800CE 5. Operator Function 5.1.3 How to Use KeyPad This section explains the basic operation of the KeyPad. [Default KeyPad Character Table Screen] Shift Status NUMBER < ‘ > “ Space UPPER ALPHA Space LOWER The character on the current cursor position on the screen wil be...
Page 54 NH-1800CE 5. Operator Function How to Enter the Character A. The Keypad Character Table will appear on the bottom of the screen in all keypad input screens. B. F1 key gives the option for ALPHA or NUMBER, Table mode. Default is NUMBER.
Page 55: Supervisor Menu
NH-1800CE 5. Operator Function 5.2 SUPERVISOR MENU The following screen below is the main screen of Supervisor mode. Supervisor mode in this machine is largely composed of ATM Status and Function A. ATM Status 1) Machine Kind 2) Country Code...
Page 56 NH-1800CE 5. Operator Function B. Functions F1) SETTLEMENT F2) CUSTOMER SETUP F3) JOURNAL F4) SYSTEM SETUP F5) REPORT F6) HOST SETUP F7) DIAGNOSTICS F8) TRANSACTION SETUP In order to move to the in-service mode, press the CANCEL key in pinpad In order to reset terminal error, press the CLEAR key in pinpad.
Page 57 NH-1800CE 5. Operator Function C. Field Values CLASS VALUE (eg.) Remarks MACHINE KIND 1800CE COUNTRY CODE USA, Canada, Mexico, Australia, New Zealand PROGRAM VERSION V01.04.00 LINE TYPE TCP/IP DIAL-UP MESSAGE FORMAT STANDARD1 STANDARD2 STANDARD3 TERMINAL ID AAPAU001 ERROR CODE [00000(00)]...
Page 58 NH-1800CE 5. Operator Function CST3(Media Status) MISSING NORMAL EMPTY FULL CST4(Media Status) Not Available REJECT REJECT COUNT(CDU) – (0) 5- 20...
Page 59: Settlement
NH-1800CE 5. Operator Function 5.3 SETTLEMENT This menu contains ADD CASH, DAY TOTAL, TRIAL DAY TOTAL, CASSETTE TOTAL and TRIAL CASSETTE TOTAL. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen, press the CANCEL key in pinpad 1) ADD CASH: Go to the next screen 2) DAY TOTAL: Do settlement with host.
Page 60 NH-1800CE 5. Operator Function 5.3.1 ADD CASH By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Input the note count you want to add and press the ENTER key in the pinpad.
Page 61: Journal
NH-1800CE 5. Operator Function 5.4 JOURNAL This JOURNAL menu contains CLEAR JOURNAL, CLEAR TRANS. SEQUENCE NO., VIEW JOURNAL, PRINT JOURNAL, and PRINT LAST X sub menu. 1) CLEAR JOURNAL: The CLEAR JOURNAL function is used to delete all journal data 2) CLEAR TRANS.
Page 62 NH-1800CE 5. Operator Function 5.4.1 VIEW JOURNAL You can see the various kinds of journal data by using each field and button. The VIEW function is used to display the Journal data on the customer screen. The Journal record will be displayed on the screen.
Page 63 NH-1800CE 5. Operator Function 5.4.1.1 SEARCH JOURNAL You can search a specific journal with a journal index and see it if the index is valid. 5.4.2 PRINT LAST X The PRINT LAST X function is used to print out recent journal data. If you want to print recent journal data, enter the count of data you want on JOURNAL main screen and then press ENTER key.
Page 64: Report
NH-1800CE 5. Operator Function 5.5 REPORT This report menu consists of 5 sub-menus. ERROR CODE, ERROR SUMMARY, SW VERSION, PRINT ALL SETUP and REJECT ANALYSIS. You can print out all information regarding each device as well as system value set up. If you want to go back the previous screen, press the CANCEL key...
Page 65 NH-1800CE 5. Operator Function 5.5.1 ERROR CODE ERROR CODE offers detailed descriptions of error codes and way to deal with the errors on a working ATM machine. PREV/NEXT buttons are to navigate previous and next error codes one by one and PREV 10/NEXT 10 are to do by 10 EA..
Page 66 NH-1800CE 5. Operator Function 5.5.1.1 SEARCH ERROR CODE You can search a specific error code if that exists. In order to use the function, please input the specific error code in the field and select OK button. If there is no result in database, “INVALID ERROR CODE”...
Page 67 NH-1800CE 5. Operator Function 5.5.2 SW VERSION This menu shows each software version. Each versions will be displayed. (APPLICATION, CDU EP, CDU SP, SPR EP, SPR SP, MCU EP, MCU SP and etc.) 5- 29...
Page 68 NH-1800CE 5. Operator Function 5.5.3 PRINT ALL SETUP List [ DIAL – UP] ITEM DESCRIPTION REMARKS DATE CURRENT DATE & TIME HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE DIAL-UP , TCP/IP ENQ/EOT OPTION ENQ/EOT OPTION VERSION INFORMATION AP / SP / EP VERSION...
Page 69 NH-1800CE 5. Operator Function SYSTEM SETUP CURRENT CASSETTE REJECT CURRENT BILLS SERIAL NUMBER SPEAKER VOLUME MODEM INITIAL STRING LANGUAGE MODE OTHERS KEY MODE MASTER KEY INDEX MASTER KEY LIST 5- 31...
Page 70 NH-1800CE 5. Operator Function [ TCP / IP] ITEM DESCRIPTION REMARKS Date CURRENT DATE & TIME HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE DIAL-UP , TCP/IP TCP/IP TYPE TCP/IP TYPE SSL MODE SSL OPTION VERSION INFORMATION AP / SP / EP VERSION...
Page 71 NH-1800CE 5. Operator Function SYSTEM SETUP CURRENT CASSETTE REJECT CURRENT BILLS SERIAL NUMBER SPEAKER VOLUME ATM IP OPTION LANGUAGE MODE OTHER KEY MODE MASTER KEY INDEX MASTER KEY LIST 5- 33...
Page 72 NH-1800CE 5. Operator Function 5.5.4 ERROR SUMMARY ERROR SUMMARY menu offers a statistics of error codes on an ATM machine. It lists the errors by the number of times they occurred. You can print these errors. PREV/NEXT buttons are to navigate previous and next pages and PRINT button prints all of error code history.
Page 73 NH-1800CE 5. Operator Function 5.5.5 REJECT ANALYSIS REJECT ANALYSIS menu offers a statistics of note reject on an ATM machine. It lists the rejects by the number of times or note counts they occurred. You can print these rejects. PRINT button prints the reject analysis information.
Page 74: Diagnostics
NH-1800CE 5. Operator Function 5.6 DIAGNOSTICS This report menu consists of 8 sub-menus. INITIALIZE, RECEIPT PRINTER, CASH DISPENSER, MODEM, CARD SCAN(or MCU TEST), AUXILIARY UNIT and AGING. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen,...
Page 75 NH-1800CE 5. Operator Function Changing the TEST COUNT The TEST COUNT means the number of test. If you want to change the test count, press BLANK key then input the test count and press ENTER key. To delete the test count while inputting, press CLEAR key. To cancel the test while testing, press CANCEL key.
Page 76 NH-1800CE 5. Operator Function 5.6.1 INITIALIZE The INITIALIZE has the function of resetting each unit of the NH-1800. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.
Page 77 NH-1800CE 5. Operator Function 5.6.4 MODEM The MODEM has the function of testing the modem for any errors. Input the desired PHONE NUMBER, then press ENTER Key for TEST DIAL. This function is used to check the function of the modem dial.
Page 78 NH-1800CE 5. Operator Function 5.6.5 CARD SCAN (or MCU TEST) The CARD SCAN has the function of testing the magnetic stripe reader and the card itself. Accessing the CARD SCAN 1) Select ‘DIAGNOSTICS’ in the OPERATOR FUNCTION. 2) Select ‘CARD SCAN’ in the DIAGNOSTICS menu. And if the display is ready, please insert and remove the card quickly.
Page 79 NH-1800CE 5. Operator Function 5.6.6 AUXILIARY UNIT This AUXILIARY UNIT contains SENSOR and FLICKER. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 80 NH-1800CE 5. Operator Function 5.6.6.1 SENSOR This SENSOR contains CDU SENSOR and SPR SENSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 81 NH-1800CE 5. Operator Function 5.6.6.1.1 CDU SENSOR The CDU SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal, the sensor will be displayed as GREEN COLOR.
Page 82 NH-1800CE 5. Operator Function 5.6.6.1.2 SPR SENSOR The SPR SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal the sensor will be displayed as GREEN COLOR.
Page 83 NH-1800CE 5. Operator Function 5.6.6.2 FLICKER This FLICKER contains ALL FLICKER SENSOR, EPP FLICKER, CDU FLICKER, SPR FLICKER and MCU FLIKCER. Please press each button on this menu to change test mode ON, OFF or FLICKING. To go back to the previous screen, press the CANCEL key in pinpad.
Page 84: Customer Setup
NH-1800CE 5. Operator Function 5.7 CUSTOMER SETUP This customer setup menu contains CHANGE MESSAGE, BIN LIST, OPTIONAL FUNCTION, SURCHARGE MODE, ADVERTISEMENT, STANDARD3 OPTION and SELECT PROCESSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
Page 85 NH-1800CE 5. Operator Function 5.7.1. CHANGE MESSAGE CHANGE MESSAGE menu has each of 8 sub menus. The displayed menu depends on which country uses. If you press the WELCOME MESSAGE button, the current display will be changed into the WELCOME MESSAGE. If you press the EXIT MESSAGE button, you can change the message on Exit Screen.
Page 86 NH-1800CE 5. Operator Function Refer to figure of the Sample Receipt below for the location of the messages. The default receipt format will not include any messages. Spanish transactions will be printed in English. -Location of Messages on Receipt- 5- 48...
Page 87 NH-1800CE 5. Operator Function 5.7.1.1 WELCOME MESSAGE The WELCOME MESSAGE function is used to edit the welcome text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. 5- 49...
Page 88 NH-1800CE 5. Operator Function 5.7.1.2 RECEIPT HEADER The RECEIPT HEADER function is used to edit the message at the header of receipt. Please input the receipt header in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 89 NH-1800CE 5. Operator Function 5.7.1.3 RECEIPT TAIL The RECEIPT TAIL function is used to edit the message at the tail of receipt. Please input the receipt tail in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 90 NH-1800CE 5. Operator Function 5.7.1.4 RECEIPT ADDRESS & PHONE NUMBER The RECEIPT ADDRESS & PHONE NUMBER function is used to edit the message at the address & phone number of receipt. Please input the receipt address & phone number in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!”...
Page 91 NH-1800CE 5. Operator Function 5.7.1.5 EXIT MESSAGE The EXIT MESSAGE function is used to edit the exit text. The message will be displayed at the end of transaction screen. Please input the exit message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!”...
Page 92 NH-1800CE 5. Operator Function 5.7.1.6 MARKETING MESSAGE The MARKETING MESSAGE function is used to edit the marketing message text on receipt. Please input the marketing message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. 5- 54...
Page 93 NH-1800CE 5. Operator Function 5.7.1.7 STORE MESSAGE The STORE MESSAGE function is used to edit the store message text on receipt. Please input the store message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. 5- 55...
Page 94 NH-1800CE 5. Operator Function 5.7.1.8 PROCESSOR MESSAGE The PROCESSOR MESSAGE function is used to edit the processor message text on receipt. Please input the processor store marketing message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 95 NH-1800CE 5. Operator Function 5.7.2. BIN(Bank Identification Number) LIST The “BIN LIST” is used to register the bank identification number. When the cardholders make transaction with the given BIN code, ATM doesn’t request any additional fee. However, it is necessary to confirm the connected host because host will decide whether it uses or not You can input and edit it by using such as ADD, DELETE, EDIT, DELETE ALL button.
Page 96 NH-1800CE 5. Operator Function 5.7.2.1 EXTENDED BIN LIST EXTENDED BIN LIST menu show the BIN LIST. This function support additional 3,000 BIN LIST exclusive of the basic 20 BIN LIST. Use PREV or NEXT button to show BIN LIST before or after. You can change EXTENDED BIN LIST via FILE UPDATE using RMS or USB.
Page 97 NH-1800CE 5. Operator Function 5.7.2.2 MULTIPLE BIN LIST MUTLIPLE BIN LIST menu show the BIN LIST. This function support additional 8,000 BIN LIST and various BIN PROPERITES like Block Surcharge, Withdrawal Surcharge, Balance Surcharge, Accept Card, Decline Card and Award Coupon.
Page 98 NH-1800CE 5. Operator Function 5.7.2.3 VIEW BIN LIST VIEW BIN LIST menu show the BIN LIST. BIN LIST is displayed 10 properties per page. Use PREV PAGE or NEXT PAGE button to show just one page before or after, and PREV 50 or NEXT 50 buttons are for 50 or after 50 BIN.
Page 99 NH-1800CE 5. Operator Function 5.7.2.4 BIN PROPERTIES In case adding and editing BIN properties, this screen enables you to add or change Press BIN button to input BIN. After entering BIN, if press enter key on pinpad, if there are other actions for same BIN, the actions are displayed at below.
Page 100 NH-1800CE 5. Operator Function If all properties what you would like to input are entered, press APPLY button to finish the adding/editing job. If adding bin action is not valid as compared with added bin action like block surcharge and withdrawal surcharge, you can see the screen the confirm screen.
Page 101 NH-1800CE 5. Operator Function 5.7.2.5 SEARCH BIN The SEARCH BIN screen allows finding the registered BIN Enter BIN and press enter key on pinpad, the screen will move the page located in BIN 5- 63...
Page 102 NH-1800CE 5. Operator Function 5.7.3 OPTIONAL FUNCTION OPTIONAL FUNCTION menu contains MOD 10 CHECK, BALANCE AT START, CHECK CASHING, ACCOUNTS, SELECT RECEIPT, PRE DIALING, NEED MORE TIME and EMV. Please press each button on this menu to go to next screen.
Page 103 NH-1800CE 5. Operator Function [ TCP/IP] STANDARD 1 [ TCP/IP] STANDARD 2, 3, EPS 5- 65...
Page 104 NH-1800CE 5. Operator Function 5.7.3.1 MOD 10 CHECK MOD 10 CHECK is to check the card data’s validation. Please press EN/DISABLE button to set up MOD 10 CHECK. 5- 66...
Page 105 NH-1800CE 5. Operator Function 5.7.3.2 BALANCE AT START If BALANCE AT START is enabled, the screen with which a customer can check his/her balance will be inserted into the normal transaction flow. Please press EN/DISABLE button to set up BALANCE AT START and CONTINUE EN/DISABLE button to set up whether it’ll CONTINUE the TRANSACTION after BALANCE AT START.
Page 106 NH-1800CE 5. Operator Function 5.7.3.3 CHECK CASHING This function is one of the options of the Value Added Service which exchanges checks for cash. To use the function, you should call technical support. The certification screen will appear if you didn’t certified.
Page 107 NH-1800CE 5. Operator Function 5.7.3.4 ACCOUNTS ACCOUNTS is to set up the accounts which is used on transaction. You can see CHECKING ACCOUNT, SAVINGS ACCOUNT and CREDIT CARD ACCOUNT however, only CREDIT CARD ACCOUNT can be set up. Please press CREDIT CARD EN/DISABLE button to set up CREDIT CARD ACCOUNT.
Page 108 NH-1800CE 5. Operator Function 5.7.3.5 SELECT RECEIPT If SELECT RECEIPT is ENABLED, the ATM MACHINE will show the screen which a customer can select whether printing the receipt after a transaction or not. Please press EN/DISABLE button to set up SELECT RECEIPT..
Page 109 NH-1800CE 5. Operator Function 5.7.3.6 PRE DIALING PRE DIALING is a function to improve the performance speed of transaction by making a connection to the host server earlier than normal. Please press EN/DISABLE button to set up PRE DIALING and one of three buttons (AFTER CARD, ATER PIN and AFTER ACCOUNT) to determine the time when the ATM MACHINE makes a connection.
Page 110 NH-1800CE 5. Operator Function 5.7.3.7 NEED MORE TIME NEED MORE TIME is a function to ask to need more time at transaction procedure for customers when user selection timeout occurs. Press EN/DISABLE button to set up. If enabled and timeout occurs, the screen message (“Do you need more time?”) will be displayed on transaction screen.
Page 111 NH-1800CE 5. Operator Function 5.7.3.8 EMV EMV screen is a function to support EMV transaction with IC card and to check the supported AID LIST in terminal. Press EN/DISABLE button to set up, when enabled,the EMV card reader activated. Press AID LIST button to check the AID LIST available Application ID of IC card on terminal, Press TRANSACTION OPTION button to toggle between IC FIRST and MS FIRST.
Page 112 NH-1800CE 5. Operator Function 5.7.3.9 AID LIST This screen lists all of the EMV AIDs that loaded on terminal. The available AID count is 60. If press PREV or NEXT button, you can see the next or previous 20 AIDs.
Page 113 NH-1800CE 5. Operator Function 5.7.4. SURCHARGE MODE / OPERATOR FEE MODE / CONVENIENCE FEE MODE The SURCHARGE MODE contains the enable/disable of the surcharge warning screen and setting the surcharge amount and surcharge owner. When the SURCHARGE MODE is disabled and also if the swiped card data contains BIN number that was entered during installation, the surcharge warning message will not be displayed.
Page 114 NH-1800CE 5. Operator Function [AUSTRALIA] In case Australia, you can set the BALANCE AMOUNT and CONTACT INFO. 5- 76...
Page 115 NH-1800CE 5. Operator Function 5.7.4.1 SURCHARGE OWNER The SURCHARGE OWNER function is used to edit the surcharge owner. Please input the surcharge owner in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. 5- 77...
Page 116 NH-1800CE 5. Operator Function 5.7.4.2 SURCHARGE PERCENT The SURCHARGE PERCENT displays which are to set the surcharge percent. 1) EN/DISABLE - Set whether to use PERCENT SURCHARGE MODE. 2) PERCENTAGE - Set PERCENTAGE (%). 3) WARNING MANNER - Set whether to use maximum value or minimum value between PERCENTAGE and SURCHARGE AMOUNT.
Page 117 NH-1800CE 5. Operator Function 5.7.4.3 CONTACT INFO The CONTACT INFO function is used to edit the surcharge contact Information at surcharge warning screen and on receipt. Please input the surcharge contact Information in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!”...
Page 118 NH-1800CE 5. Operator Function 5.7.5. ADVERTISEMENT ADVERTISEMENT function provides SIX different advertisement screens. If you press the TIMER button, you can change the advertisement display timer and the range is between 5 and 30. Please press each button on this menu to go to next screen.
Page 119 NH-1800CE 5. Operator Function 5.7.5.1 SCREEN n. Please press SCREEN n EN/DISABLE button to set up SCREEN n, COUPON n EN/DISABLE button to set up COUPON n, PREVIEW button to preview SCREEN n and COUPON n TEXT to change coupon n text. AWARD COUPON ON BIN PROPERITES is enabled, the selected coupon are issued base on AWARD COUPON BIN properties in BIN LIST.
Page 120 STANDARD 1 OPTION contains TERMINAL STATUS EN/DISABLE and HOST ERROR EN/DISABLE. STANDARD 1 OPTION function is used to get the additional information when Nautilus Hyosung message is selected. 1) TERMINAL STATUS function is to decide whether terminal status field in message is sent or not.
Page 121 NH-1800CE 5. Operator Function [STANDARD 3 OPTION] STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
Page 122 NH-1800CE 5. Operator Function 5.7.6.1 COMMUNICATION ID The COMMUNICATION ID function is used to edit the communication id. Please input the communication id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. 5- 84...
Page 123 NH-1800CE 5. Operator Function 5.7.7. SELECT PROCESSOR [DIALUP] SELECTHOST menu contains COMMUNICATION, MESSAGE FORMAT, EOT/ENQ OPTION, REVERSAL RETRY COUNT and STANDARD3 OPTION (STANDARD 3) [DIALUP] 5- 85...
Page 124 NH-1800CE 5. Operator Function [TCP/IP] SELECT PROCESSOR menu contains COMMUNICATION, MESSAGE FORMAT, EOT/ENQ OPTION, TCPIP TYPE, REVERSAL RETRY COUNT and STANDARD3 OPTION (STANDARD3) [TCP/IP] – In case of selecting VISA FRAMED for TCP/IP TYPE [TCP/IP] – In case of selecting STANDARD or ACK CONTROLLED for TCP/IP TYPE...
Page 125 NH-1800CE 5. Operator Function 5.7.7.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP or TCP/IP. In case of setting up DIALUP, communicate with host using modem. And in case of setting up TCP/IP, communicate with host using LAN.
Page 126 STANDARD3 OPTION button is displayed on the CUSTOMER SETUP Screen. STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
Page 127 NH-1800CE 5. Operator Function 5.7.7.4 TCP/IP TYPE In case of supporting TCPIP, this is providing a function setting up communication flow to use when communicating with host. In this menu, you can change TCP/IP TYPE and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three kind of TCP/IP type in this TCP/IP COMMUNICATION menu (STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).
Page 128 NH-1800CE 5. Operator Function 5.7.7.5 REVERSAL RETRY COUNT REVERSAL RETRY COUNT function is used to set the try count of reversal transaction. CURRENT REVERSAL RETRY COUNT displays count of current setting value. You can enter the count and then press ENTER (or CONFIRM) if you want to change try count of reversal transaction. (You should ask your DP about count of reversal transaction before change try count.)
Page 129: System Setup
NH-1800CE 5. Operator Function 5.8 SYSTEM SETUP [DIALUP] This system setup menu contains DATE & TIME, CHANGE PASSWORD, SPEAKER VOLUME, MODEM PARAMETERS, DEVICE SETUP, LANGUAGE EN/DISABLE and SYSTEM CONTROL. TCP/IP] This system setup menu contains DATE & TIME, CHANGE PASSWORD, SPEAKER VOLUME, TERMINAL IP, DEVICE SETUP, LANGUAGE EN/DISABLE and SYSTEM CONTROL.
Page 130 NH-1800CE 5. Operator Function [TCP/IP] 5.8.1 DATE & TIME You can set system date and time by pressing YEAR, HOUR, MONTH, MINUTE and DAY button. If you press each menu, the cursor will be positioned and you can change the value. This value is saved by pressing APPLY key, on the other hand, to go back to the previous screen, press the CANCEL key in pinpad.
Page 131 NH-1800CE 5. Operator Function 5.8.2 SPEAKER VOLUME The SPEAKER VOLUME function is used to set speaker volume by using DOWN and UP buttons. Once the button is pressed, ATM beeps. 5.8.3 TERMINAL IP TERMINAL IP menu contains DHCP EN/DISABLE, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons.
Page 132 NH-1800CE 5. Operator Function If DHCP value is ENABLE, ATM uses DYNAMIC IP to connect to host. Otherwise, ATM uses STATIC IP. If you change DHCP value from ENABLE to DISABLE, you should set up STATIC IP again use IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons.
Page 133 NH-1800CE 5. Operator Function 5.8.3.2 SUBNET MASK The SUBNET MASK function is used to edit the subnet mask. Please input the subnet mask in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. It is able to input up to 15 units such as XXX.XXX.XXX.XXX...
Page 134 NH-1800CE 5. Operator Function 5.8.3.3 GATEWAY The GATEWAY function is used to edit the gateway. Please input the gateway in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. It is able to input up to 15 units such as XXX.XXX.XXX.XXX...
Page 135 NH-1800CE 5. Operator Function 5.8.3.4 DNS The DNS function is used to edit the dns. Please input the dns in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. It is able to input up to 15 units such as XXX.XXX.XXX.XXX...
Page 136 NH-1800CE 5. Operator Function 5.8.4 LANGUAGE EN/DISABLE You can select language type to be displayed in screen. There are three types of language “ENGLISH”, “SPANISH”, “FRENCH”. You can change default language pressing DEFAULT LANGUAGE SELECT button. If you press each EN/DISABLE button, one of ENABLE/DISABLE will be changed.
Page 137 NH-1800CE 5. Operator Function 5.8.5 CHANGE PASSWORD You can change PASSWORD. Depending on authority, there are three passwords OPERATOR PASSWORD, SERVICE PASSWORD and MASTER PASSWORD. 5.8.5.1 OPERATOR PASSWORD This menu enables you to change current operator password as new one. To change the current password, you should input the proper one in current password field.
Page 138 NH-1800CE 5. Operator Function 5.8.5.2 SERVICE PASSWORD This menu enables you to change current service password as new one. To change the current password, you should input the proper one in current password field. The factory default value of service password is "222222".
Page 139 NH-1800CE 5. Operator Function 5.8.6 MODEM PARAMETERS This MODEM PARAMETERS menu contains HOST INITIAL STRING, RMS INITIAL STRING and MODEM TEST. 1) INITIAL STRINGs The HOST INITIAL STRING and RMS INITIAL STRING functions are used to edit the modem initial string when the special circumstance is required by a nonstandard modem initial string.
Page 140 NH-1800CE 5. Operator Function 5.8.6.1 HOST INITIAL STRING The HOST INITIAL STRING function is used to edit the host initial string. Please input the host initial string in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 141 NH-1800CE 5. Operator Function 5.8.7 DEVICE SETUP This DEVICE SETUP menu contains CDU SETUP. Please press the CDU SETUP button on this menu to go to next screen. Note: When you change Device Setup Information, contact the service personnel. 5- 103...
Page 142 NH-1800CE 5. Operator Function 5.8.7.1 CDU SETUP This CDU SETUP menu contains COUNTRY, CDU TYPE, CASSETTE VOLUME and EXECUTE. Please press each button on this menu to operate the related function.. Press the buttons COUNTRY, CDU TYPE and CASSETTE VOLUME. Then the CDU SETUP INFORMATION will be changed.
Page 143 NH-1800CE 5. Operator Function 5.8.8 SYSTEM CONTROL This SYSTEM CONTROL menu contains SOFTWARE UPDATE, REBOOT, BACKUP ALL JOURNAL TO USB, BACKUP JOURNAL BY DATE TO USB, BACKUP LOG TO USB, BACKUP NVRAM, RESTORE NVRAM and CLEAR NVRAM. Please press each button on this menu to go to next screen or to operate the related function..
Page 144 NH-1800CE 5. Operator Function 5.8.8.1 SOFTWARE UPDATE This is a menu to update software. Please make sure that new software is included in USB driver and is connected into USB slot before implementing it. When SW UPDATE button is selected, new software in USB driver is transferred to a directory of ATM and ATM will start to reboot automatically.
Page 145 NH-1800CE 5. Operator Function 5.8.8.2 REBOOT If you press the YES button, the ATM will restart. 5.8.8.3 BACKUP JOURNAL BY DATE TO USB Input the START DATE and END DATE using FROM and TO buttons. And press the SEARCH button.
Page 146 NH-1800CE 5. Operator Function 5.8.8.4 CLEAR NVRAM To clear NVRAM on the MX5000CE / MX5300CE / NH1800CE, begin by entering the Operator Function Menu using the Master Password. Then enter SYSTEM SETUP, SYSTEM CONTROL and CLEAR NVRAM in sequence. 5.8.8.4.1 SET THE MACHINE TYPE Select the machine type (1800CE / 5000CE / 5300CE) for Clearing NVRAM.
Page 147 NH-1800CE 5. Operator Function 5.8.8.4.2 CLEARING NVRAM 1) CLEAR ALL This will delete all programmed parameters and make all setting information (including passwords) to the default settings. This does NOT include the master keys which are stored in EPP. 2) CLEAR SETTING This will delete all programmed parameters and make all information (including passwords) to the default settings.
Page 148: Host Setup
NH-1800CE 5. Operator Function 5.9 HOST SETUP [DIALUP] This host setup menu contains KEY MANAGEMENT, TELEPHONE NUMBER, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL [TCP/IP] This host setup menu contains KEY MANAGEMENT, HOST ADDRESS, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL.
Page 149 NH-1800CE 5. Operator Function [DIALUP] STANDARD 3 STANDARD 1, 2 EPS [TCP/IP] 5- 111...
Page 150 NH-1800CE 5. Operator Function STANDARD 3 [TCP/IP] 5- 112...
Page 151 NH-1800CE 5. Operator Function 5.9.1 KEY MANAGEMENT START SCREEN Enter the PASSWORD 1 and PASSWORD 2 to execute KEY MANAGEMENT. (Default PASSWORD 1 is ‘000000’. And default PASSWPRD 2 is ‘000000’ as well) If you enter PASSWORD 1 and PASSWORD 2 correctly, the main screen of KEY MANAGEMENT will be displayed as below.
Page 152 NH-1800CE 5. Operator Function [In Case RKT NOT Capable EPP] 5- 114...
Page 153 NH-1800CE 5. Operator Function [In Case RKT Capable EPP] 5.9.1.1 REMOTE KEY IFNO The information of RKT Keys can be displayed by pressing REMOTE KEY INFO button. Write down the description here. RKT Keys are keys and signature when REMOTE KEY TRANSFER function is executed.
Page 154 NH-1800CE 5. Operator Function 5.9.1.2 CHECK KEY The CHECK KEY function is used to display the check sum of all injected Keys. The key which is displayed as “_______” means it is in empty state. The authorized people can verify the injected key(s) with this menu after key injection.
Page 155 NH-1800CE 5. Operator Function 5.9.1.3 EDIT KEY The EDIT KEY function is used to select key which will be entered, Master Key or Mac Master Key. [ Only MASTER KEY ] [ MASTER KEY and MAC MASTER KEY] Accessing the EDIT KEY 1) Select the ‘HOST SETUP’...
Page 156 NH-1800CE 5. Operator Function 5.9.1.4 SELECT MASTER KEY The SELECT MASTER KEY function is used to select Master Key or Mac Master Key which is to be entered. Accessing the SELECT MASTER KEY 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu.
Page 157 NH-1800CE 5. Operator Function 5.9.1.5 ENTER MASTER KEY The ENTER MASTER KEY function is used to enter Master Key or Mac Master. .The authorized people by bank or DP will enter the Key(s) with this menu. Accessing the SELECT MASTER KEY 1) Select the ‘HOST SETUP’...
Page 158 NH-1800CE 5. Operator Function [In Case RKT NOT Capable EPP] 5.9.1.1 KEY MODE The KEY MODE can be changed by pressing KEY MODE button. Write down the description here. There are various kinds of KEY MODE. Those are [DES], [TDES], [DUAL MASTER KEY], [MAC], [TDES, MAC], [TDES, TMAC], [UNIQUE KEY, DES], [UNIQUE KEY, TDES] and [UNIQUE KEY, MAC].
Page 159 NH-1800CE 5. Operator Function 5.9.1.3 CHECK KEY The CHECK KEY function is used to display the check sum of all injected Keys. The key which is displayed as “_______” means it is in empty state. The authorized people can verify the injected key(s) with this menu after key injection.
Page 160 NH-1800CE 5. Operator Function 5.9.1.4 EDIT KEY The EDIT KEY function is used to enter the Master Key, Unique Key and Mac Key. .The authorized people by bank or DP will enter the Key(s) with this menu. KEY MODE: [DES], [TDES], [DUAL MASTER KEY]...
Page 161 NH-1800CE 5. Operator Function KEY MODE: [UNIQUE KEY, DES], [UNIQUE KEY, TDES] KEY MODE: [UNIQUE KEY, MAC] Accessing the EDIT KEY 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘KEY MANAGEMENT’ in the HOST SETUP menu.
Page 162 NH-1800CE 5. Operator Function A. HOW TO EDIT MASTER KEY 1) Press MASTER KEY PART A button 2) Enter the MASTER KEY INDEX. 3) Enter the MASTER KEY PART A. 4) Verify the MASTER KEY PART A. 5) After inputting the MASTER KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
Page 163 NH-1800CE 5. Operator Function B. HOW TO EDIT MAC KEY 1) Press MAC KEY PART A button 2) Enter the MAC KEY INDEX. 3) Enter the MAC KEY PART A. 4) Verify the MAC KEY PART A. 5) After inputting the MAC KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
Page 164 NH-1800CE 5. Operator Function 5.9.1.5 SERIAL NUMBER The SERIAL NUMBER function is used to insert the ATM machine number for RMS. Accessing the SET MASTER KEY SERIAL NUMBER 1) Select the ‘HOST SETUP’ in the OPERATOR FUNCTION menu. 2) Select the ‘KEY MANAGEMENT’ in the HOST SETUP menu.
Page 165 NH-1800CE 5. Operator Function 5.9.2 TELEPHONE NUMBER (Only Dial-Up) If you press each button on this menu, phone number of host can be input. You can input character, number and special symbol up to 1~20 digits by using '<' or '>'.
Page 166 NH-1800CE 5. Operator Function 5.9.3 HOST ADDRESS HOST ADDRESS SETUP contains URL EN/DISABLE, HOST ADDRESS 1, PORT NUMBER 1, HOST ADDRESS 2 and PORT NUMBER 2. Press PORT NUMBER 1 and PORT NUMBER 2 buttons, and then the values can be input on this screen.
Page 167 NH-1800CE 5. Operator Function 5.9.3.1 HOST ADDRESS 1 The HOST ADDRESS 1 function is used to edit the host address 1. Please input the host address 1 in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 168 NH-1800CE 5. Operator Function 5.9.3.2 HOST ADDRESS 2 The HOST ADDRESS 2 function is used to edit the host address 2. Please input the host address 2 in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
Page 169 NH-1800CE 5. Operator Function 5.9.4 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Please input the terminal id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
Page 170 NH-1800CE 5. Operator Function 5.9.5 HEALTH CHECK MESSAGE If you press EN/DISABLE' button, either "ENABLE" or "DISABLE" can be selected. ATM sends its status periodically to the host when “HOST SEND” is set up to “Enable”. The interval is dependent on “SEND INTERVAL”.
Page 171 NH-1800CE 5. Operator Function 5.9.6 REMOTE MONITOR - Display which is to set the information for using Remote Management System (RMS) 1) RMS EN/DISABLE function is used to connect to the RMS mode to enable or to disable. The default option is “ENABLE”.
Page 172 NH-1800CE 5. Operator Function 5.9.6.1 RMS EN/DISABLE - Dialup : Display which is to set the RMS RING COUNT for the reception on standby of the ATM. - TCP/IP : Display which is to set the RMS LISTENING PORT for the reception on standby of the ATM.
Page 173 NH-1800CE 5. Operator Function 5.9.6.2 RMS STATUS SEND EN/DISABLE - Display which is to set the function to transfer STATUS to RMS from the ATM. [DIAL-UP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is ENABLE or DISABLE.
Page 174 NH-1800CE 5. Operator Function [TCP/IP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is enabled or not. - Set the value using EN/DISABLE button. 2) RMS INTERVAL - Display “RMS STATUS SEND” cycle (unit: hours) - Set the value using INTERVAL button. (Input the number from 1 to 24.) 3) URL EN/DISABLE - Display whether to use URL or IP ADDRESS.
Page 175 NH-1800CE 5. Operator Function 5.9.6.2.1 RMS ADDRESS The RMS ADDRESS function is used to edit the rms address. Please input the rms address in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. 5- 137...
Page 176 NH-1800CE 5. Operator Function 5.9.7 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format.
Page 177 NH-1800CE 5. Operator Function 5.9.8 AUTO DAY TOTAL AUTO DAY TOTAL feature allows the ATM to complete a Day Total operation (Without Actually closing out the machine) at a predetermined time each day. This is useful if you are doing accounting of your ATM on a day-to-day basis. Your processor cuts off its transactions each day at a set time.
Page 178: Transaction Setup
NH-1800CE 5. Operator Function 5.10 TRANSACTION SETUP This transaction setup menu contains DISPENSE LIMIT, LOW CURRENCY CHECK EN/DISABLE, FAST CASH and DENOMINATION. By pressing each button, you can execute each function or enter each sub menu. To go back to the previous screen, press the CANCEL key in pinpad.
Page 179 NH-1800CE 5. Operator Function 5.10.1 FAST CASH FAST CASH function is used to set the cash amount which is to be displayed on the FAST CASH screen. The maximum amount must be less than the DISPENSE LIMIT. You can set 6 kinds of values which are frequently requested by customer using this function. By using this function, customers withdraw the money more easily.
Page 180 NH-1800CE 5. Operator Function 5.10.2 DENOMINATION This function is used to set the denomination of note to be set in the cassette. Pressing function key beside menu button selects the cassette to set the denomination of note. Input the note value you want and press the ENTER key in the pinpad.
Page 181 NH-1800CE 6. Appendix Chapter 6. Appendix 6- 1...
Page 182: Appendix A. Bill Conditions
NH-1800CE 6. Appendix 6. Appendix A. BILL CONDITIONS A.1 Acceptable condition Bill which is very clean and can readily be recognized as a true bill Bill that has sufficient life or sizing to be handled easily Bill which can be manually held straightly when one end is held by a hand and the bill is slightly...
Page 183 NH-1800CE 6. Appendix A.2 Unacceptable condition Bill having serious wrinkles, torn or broken section wherein paper fiber is broken and separation begins Wrinkle Wrinkle Torn Torn Broken section Broken Section 6- 3...
Page 184 NH-1800CE 6. Appendix Bill having adequate life or sizing, but stained seriously Stained Bill with holes (Perforated bill) Hole Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 35mm When the bill is held by 20mm and the straightness of...
Page 185 NH-1800CE 6. Appendix Bill with cellophane tape, scotch tape, etc Tape Bill with folds Fold Gradually curved bill (bills tied by hand seal, etc) Band seal 6- 5...
Page 186 NH-1800CE 6. Appendix Bill with folded lines Case 1 Case 2 Case 3 Bill distortion should not exceed 10 mm 6- 6...
Page 187: Receipt Paper Specifications
NH-1800CE 6. Appendix B. RECEIPT PAPER SPECIFICATIONS B.1 Applicable Product This purchase specification applies to the receipt paper B.2 Specification 1) Paper type: Thermal roll paper 2) Print color: Black B.3 Specification of the Receipt Paper 1) Paper type: Thermal roll paper 2) Print color: Black 3) Specification: Paper detects heat.
Page 188 NH-1800CE 6. Appendix B.4 Roll appearance 79.5± 0.5 (3.1±0.01 inch) Ø180 (7.1 inch) (0.9 inch) Ø22 Ø18 (0.7 inch) - All measurements are in mm. Fig. 6.2 External roll dimension Note 1) Store the paper roll separately to prevent damage to the paper.
Page 189 NH-1800CE 6. Appendix B.5 Paper Handling Precautions 1) Store it away from high temperature and humidity If the paper is stored in a place where temperature is above 50 or humidity is above 90% RH, the coloring capability may deteriorate or the paper surface may inflate.
Page 190: Magnetic Card Specifications
NH-1800CE 6. Appendix C. MAGNETIC CARD SPECIFICATIONS Item ISO Card (Unit : Inch) Length Card Bending Magnetic Stripe Position Fig.6. 3 Magnetic Card Specifications 6- 10...
Page 191: Error Code Table
NH-1800CE 6. Appendix D. ERROR CODE TABLE D.1 Receipt Printer Error Code Description Trouble shooting 1106910 LOST SLIP", DEV_SPR 2001000 Receipt paper jam Remove any jammed paper from the printer. 2001200 Receipt printer feed plate open Close the feed plate.
Page 192 NH-1800CE 6. Appendix Error Code Description Trouble shooting Wait the time until the temperature of head 2080200 Receipt printer head overheated adequately slow down and try to initialize Remove jammed paper between printer head and 2080300 Receipt paper jam rollers 1.
Page 193 NH-1800CE 6. Appendix Error Code Description Trouble shooting Paper cutter software check error detected A010800 Check for and remove any jammed paper. before executing command A080100 Open lever detected while executing command Remove any jammed paper. Check the thermal printer head and change if...
Page 194 NH-1800CE 6. Appendix D.2 Card Reader Error Code Description Trouble shooting 8217091 Card in card reader Remove card 1101910 LOST CARD", DEV_MCU 9723010 Failed to open device Check the serial port or cable 9723016 Time out to receive data Check the serial port or cable...
Page 195 NH-1800CE 6. Appendix Error Code Description Trouble shooting Check your account D0014 Invalid Card Number Check your card D0054 Expire Card Check your card D0057 Transaction not Permitted – Card 1. Power Off/On IDN0X DIP MCR connection failure 2. Check DIP MCR 3.
Page 196 NH-1800CE 6. Appendix D.4 Cash Dispenser Error Code Description Trouble shooting 1102910 LOST WITHDRAW CASH", DEV_CSH 1102920 LOST DEPOSIT CASH", DEV_CSH 1103910 LOST CARD & SLIP", DEV_MCU | DEV_SPR Insert or re-insert the cassette(s). Check cassette 2000100 No cassette sensor.
Page 197 NH-1800CE 6. Appendix Error Code Description Trouble shooting CS4A sensor detects note in delivery path 1. Remove note from the CDU delivery path.2. 4001400 before/after CDU dispenses Clean CS4A CS2 or CS4A sensor detects note in delivery 1. Remove note from the CDU delivery path.2.
Page 198 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize 4003300 Check sum error (No information is set) 3. Initialize after executing Cash Dispenser Information Set(‘P’) Command 4. Change Cash Dispenser B/D 1.
Page 199 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, 4004300 Error if total reject is more than 20 sheets CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5.
Page 200 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Check the Cash Dispenser received command Received a request for over 150 notes 2. Check the abnormal communication cable. 4005100 dispensing on the Cash Dispenser from the 3. Check the Cash Dispenser firmwave version and upper unit.
Page 201 NH-1800CE 6. Appendix Error Code Description Trouble shooting Something is detected in C31AB sensor before 4006000 dispensing bills from 3rd cassette. Something is detected in C31AB sensor before 4006100 dispensing bills. Bills are remained in CS1AB sensor after 4006200 dispensing bills.
Page 202 NH-1800CE 6. Appendix Error Code Description Trouble shooting CS13 sensor detects a bill with hole during 4008F00 dispensing CS31AB~CS13 Time out(Jam) during 4009A00 dispensing from 3rd cassette. Trying to dispense bills from 3rd cassette but 4009D00 the 3rd cassette doesn't installed.
Page 203 NH-1800CE 6. Appendix Error Code Description Trouble shooting Something is detected on CS12 sensor during 400C700 dispensing bills or initialization. Something is detected on CS14 sensor during 400C800 dispensing bills or initialization. Something is detected on CS14 sensor after 400C900...
Page 204 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 9712600 Failed to create directory 2. Reinstall software 3. Replace hard disk drive 1. Reboot ATM Failed to execute an extra command in the 9719000 2. Reinstall software status of Cash Unit Exchange 3.
Page 205 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Check the replenished amount and replenish 971D100 Partial dispense 2. Check the notes in cassette #1 1. Check the replenished amount and replenish 971D200 Partial dispense from cassette #2 2. Check the notes in cassette #2 1.
Page 206 NH-1800CE 6. Appendix Error Code Description Trouble shooting When sensing CS41A, B Dark (Error code, 9747B00 400FF00 is subdivided by location of sensor.) Cash picking-up fail while cash in cassette #4 1. Check bill jam or no note in cassette #2...
Page 207 NH-1800CE 6. Appendix D.5 Modem Error Code Description Trouble shooting D030000 Modem is not responding Check the modem controller. The target call address has call blocking 1. Check modem cable D030100 enabled. 2. Contact to technician support team 1. Check modem cable D030200 The specified terminal identifier is invalid.
Page 208 NH-1800CE 6. Appendix D.6 Miscellaneous Error Code Description Trouble shooting 1030100 DEV_PIN (Key data error from host) Contact to host 2000400 Vault door open Close the vault door. Check door switch. Failed to connect communication between SP of Check if communication cable or COM port is not...
Page 209 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97221C6 PrintForm() offset is Invalid 2. Call your attendant 1. Reboot ATM 97221C7 Invalid Form (Too many Fields) 2. Call your attendant 1. Reboot ATM 97221D1 Media is not Found 2.
Page 210 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97915XX DEV_BRM Time over Error Code 2. Call your attendant 1. Reboot ATM 97916XX DEV_PBM Time over Error Code 2. Call your attendant 1. Reboot ATM 97918XX DEV_PIN Time over Error Code 2.
Page 211 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Reboot ATM 9799908 SCREEN ERROR 2. Call your attendant 1. Check power supply 991@@91 ON TRANSACTION POWER OFF 2. Check backup battery D000100 Error while modem initializing Check the modem connection and the modem test.
Page 212 NH-1800CE 6. Appendix Error Code Description Trouble shooting D001900 SYSTEM ERROR Transaction was denied by host Check the transaction from the host and try again. D002000 Surcharge screen should have been displayed Check BIN List D002100 ROUTING LOOKUP PROBLEM Transaction was denied by host...
Page 213 NH-1800CE 6. Appendix Error Code Description Trouble shooting Check the transaction from the host and try again. D008300 Can not Verify PIN Try different cards. Check the transaction from the host and try again. D008600 Can not Verify PIN Try different cards.
Page 214 NH-1800CE 6. Appendix Error Code Description Trouble shooting D00A100 FS out (after available balance) Check the terminal setting from the host. D00A200 FS out (after surcharge amount) Check the terminal setting from the host. D00A300 FS out (after authorization response text) Check the terminal setting from the host.
Page 215 NH-1800CE 6. Appendix Error Code Description Trouble shooting D00BB00 Balance amount Error D00BC00 Actual Surcharge Error D00BD00 Sequence Number MISMATCHED D00BF00 BUSINESS DATE Error D00C000 Settlement Error D00C100 Host Mac result error Check the key mode and MAC value D00C200...
Page 216 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D140600 Disconnected by Congestion 2. Contact telephone company 1. Check modem and modem cable connection D140700 Disconnected by Incompatible 2. Contact telephone company 1. Check modem and modem cable connection...
Page 217 NH-1800CE 6. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D170700 NAK retry error. 2. Contact telephone company 1. Check modem and modem cable connection D170800 Send retry error 2. Contact telephone company D170900 Modem initialize fail...
Page 218 NH-1800CE 6. Appendix Error Code Description Trouble shooting D320400 Get Line ID Failed D320500 Modem Comport Failed D320600 Call Failed D320700 No Answer D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using CRC...
Page 219 NH-1800CE 6. Appendix Error Code Description Trouble shooting RMS Phone Number is not inputted in RMS F000E00 Enter RMS phone number. Enable F000F00 Terminal Number is not inputted Enter Terminal number. (required) F001000 Routing ID is not inputted Enter Routing ID. (required)
Page 220 NH-1800CE 6. Appendix Error Code Description Trouble shooting POWERAB UPS ABNORMAL Check UPS POWERAC POWER OUT OR AC OFF Check AC power status and environment 1. Check AC power status and environment POWERBA BATTERY LOW 2. Check UPS SDN0100 Service Panel (SPL) communication error Check the cables and connections.
Page 221 NH-1800CE 6. Appendix D.7 Description for error code organization If an error occurs, you can understand cause of error through error code and help operator to judge situation. Below example is forms and contents for error code “5-40047(00)”. 1. 5 in front “-“ is procedure number, and you can analysis the procedure that an error occurs through that number.
Page 222: Installation Guide
NH-1800CE 6. Appendix E. Installation Guide E.1 Installation Requirements and Necessary Tools Installation condition and space Following conditions should be met before installing equipment. 1) Temperature while operating should be between 41°F - 104°F 2) Relative humidity while operating should be between 25% < RH < 85%, Non-Condensed 3) Avoid locations where intense direct light is reflected off the LCD screen.
Page 223 NH-1800CE 6. Appendix Fig. 6. 4 Installation space #1 (Plane view) 6- 43...
Page 224 NH-1800CE 6. Appendix Fig. 6. 5 Installation space #2 (Side view) Tools required for installation In order to move the machine and place it in a proper location, you should seek the help of professionals trained in moving heavy equipment.
Page 225 NH-1800CE 6. Appendix E.2 How to Install this ATM at Customer Site Unpacking 1 ) Unpack the machine on top of the palette. 2 ) Cut the straps that are fastened around the box with a knife. (refer to Fig. 6.6) (Be careful when cutting the straps.)
Page 226 NH-1800CE 6. Appendix Physical Installation To install NH 1800CE ATM, perform the following steps. 1) Place the “ Anchor bolts locate sheet ” at the place where the machine is to be installed. (refer to Fig. 6.8) Place the system on a flat surface. Be careful when opening the top or bottom of the machine so it can be off balance 2) Place the Anchor nuts into the ground according to the anchor bolts locate sheet.
Page 227 NH-1800CE 6. Appendix Fig. 6. 8 Anchor diagram of NH 1800CE ATM 6- 47...
Page 228 1) Verify the power voltage (110/220V) to be used and set the appropriate voltage on the power supply. 2) Verify that the telephone line to be used for the ATM is in proper working order. Hyosung recommends the use of shielded phone line in locations with close proximity to other appliances.
Page 229 NH-1800CE 6. Appendix E.3 Software Quick Installation Guide Clear NVRAM (1) NVRAM(Non Volatile Random Access Memory) There are many important data in the NVRAM such as journal and configuration data. To clear all of configuration and journal data to the initial status, clear NVRAM after S/W installation.
Page 230 NH-1800CE 6. Appendix 2) Select “SYSTEM SETUP” menu 3) Select “SYSTEM CONTROL” menu 4) Select “CLEAR ALL” menu. 5) Confirm and select “Yes” menu. 6) All NVRAM data will be cleared and ATM will be automatically rebooted. 6- 50...
Page 231 NH-1800CE 6. Appendix E.4 Installation Guide for NH 1800CE DIAL-UP INITIAL SETTING (1) DIAL-UP SETTING 1) Input Master password to enter main screen. 2) Select “HOST SETUP” menu. 6- 51...
Page 232 NH-1800CE 6. Appendix 3) Select “TELEPHONE NUMBER” menu. 4) Be sure to input the telephone numbers both in the HOST PHONE #1 and in the HOST PHONE #2 after selecting “HOST PHONE #1” and “HOST PHONE #2” menu and click ‘ENTER’ on the pinpad.
Page 233 NH-1800CE 6. Appendix TCP/IP INITIAL SETTING (1) TCP/IP SETTING 1) Input Master password to enter main screen. 3) Select “CUSTOMER SETUP” menu. 6- 53...
Page 234 NH-1800CE 6. Appendix 4) Select “SELECT PROCESSOR” menu. 5) Select “COMMUNICATION” menu. 6) Select “TCP/IP” menu and message in the COMMUNICATION box will be changed from DIALUP to TCP/IP. 7) Click ‘CANCEL’ button and SELECT PROCESSOR screen will be back.
Page 235 NH-1800CE 6. Appendix 8) Select “MESSAGE FORMAT” menu in the SELECT PROCESSOR screen. 9) Select “STANDARD1” menu in the MESSAGE FORMAT screen. Click ‘CANCEL’ on the pinpad to go ‘SELECT PROCESSOR 6- 55...
Page 236 NH-1800CE 6. Appendix 10) Select “TCPIP TYPE” menu in the SELECT HOST screen. 11) Set “STANDARD” in the TCP/IP TYPE menu and set DISABLE in the SSL OPTION menu. Click ‘CANCEL’ button to go SELECT screen. 12) Click ‘CANCEL’ button and CUSTOMER SETUP screen will be shown. Click ‘CANCEL’ button once more to go to the OP MAIN screen.
Page 237 NH-1800CE 6. Appendix 14) Set “DHCP EN/DISABLE” as DISABLE to activate buttons related with “STATIC IP” 15) Select “IP ADDRESS”, “GATEWAY”, “SUBNET MASK” and “DNS” and set the input values individually. 16) Select “HOST SETUP” menu in the OP MAIN screen.
Page 238 NH-1800CE 6. Appendix 18) Select “URL EN/DISABLE” menu in the HOST ADDRESS screen. 19) Select “HOST ADDRESS 1”, “PORT NUMBER 1”, “HOST ADDRESS 2”, “PORT NUMBER 2” in the HOST ADDRESS screen and set input values individuallly. 20) After finishing all setting up, “CANCEL” on the pinpad in the main screen. Then ATM will be rebooted automatically with the “REBOOTING”...
Page 239: Transaction Screen Flow
NH-1800CE 6. Appendix F. Transaction Screen Flow This chapter shows you the demonstration screen for NH1800CE. F.1 TRANSACTION PROCESS (USA) F.1.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader.
Page 240 NH-1800CE 6. Appendix F.1.3 Enter PIN This screen is to enter PIN of customer's card F.1.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
Page 241 NH-1800CE 6. Appendix F.1.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. F.1.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not.
Page 242 NH-1800CE 6. Appendix F.1.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card F.1.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER”...
Page 243 NH-1800CE 6. Appendix F.1.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. F.1.4.6 WITHDRAWAL: DISPENSING MONEY This screen is to show the customer that his/her request amount is being dispensed 6- 63...
Page 244 NH-1800CE 6. Appendix F.1.4.7 WITHDRAWAL: PLEASE TAKE RECEIPT This screen is to show the customer that the transaction has been successfully completed and to notify the customer to take his/her receipt. 6- 64...
Page 245 NH-1800CE 6. Appendix F.1.4.8 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. F.1.4.9 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
Page 246 NH-1800CE 6. Appendix F.1.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card F.1.4.11 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
Page 247 NH-1800CE 6. Appendix F.1.4.12 TRANSFER: PRINTING TRANSACTION This screen is to show the customer that it is printing transaction results. 6- 67...
Page 248 NH-1800CE 6. Appendix F.1.4.13 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. F.1.4.14 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire...
Page 249 NH-1800CE 6. Appendix F.1.4.15. INQUIRY: PRINTING TRANSACTION This screen is to show the customer that it is printing transaction results. 6- 69...
Page 250 NH-1800CE 6. Appendix F.1.5 SELECT TRANSACTION - SPANISH This screen to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen. F.1.5.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge.
Page 251 NH-1800CE 6. Appendix F.1.5.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. F.1.5.3 WITHDRAWAL: SELECT ACCOUNT This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card...
Page 252 NH-1800CE 6. Appendix F.1.5.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, Please select the “OTHER” key and can input the amount a customer would like to withdraw.
Page 253 NH-1800CE 6. Appendix F.1.5.6 WITHDRAWAL: DISPENSING MONEY This screen is to show the customer that his/her request amount is being dispensed 6- 73...
Page 254 NH-1800CE 6. Appendix F.1.5.7 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. F.1.5.8 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
Page 255 NH-1800CE 6. Appendix F.1.5.9 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card F.1.5.10 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
Page 256 NH-1800CE 6. Appendix F.1.5.11 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire F.1.5.12 INQUIRY: PRINTING TRANSACTION This screen is to show the customer that it is printing transaction results. 6- 76...
Page 257 NH-1800CE 6. Appendix F.1.6 SELECT TRANSACTION - FRENCH This screen is to select transaction type customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen. F.1.6.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge.
Page 258 NH-1800CE 6. Appendix F.1.6.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. F.1.6.3 WITHDRAWAL: SELECT ACCOUNT This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card...
Page 259 NH-1800CE 6. Appendix F.1.6.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, Please select the “OTHER” key and can input the amount the customer would like to withdraw.
Page 260 NH-1800CE 6. Appendix F.1.6.6 WITHDRAWAL: DISPENSING MONEY This screen is to show the customer that his/her request amount is being dispensed 6- 80...
Page 261 NH-1800CE 6. Appendix F.1.6.7 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. F.1.6.8 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
Page 262 NH-1800CE 6. Appendix F.1.6.9 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card F.1.6.10 TRANSFER: SELECT THE AMOUNT OF TRANSFER This screen is to select the amount of transfer.
Page 263 NH-1800CE 6. Appendix F.1.6.11 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire F.1.6.12 INQUIRY: PRINTING TRANSACTION This screen is to show the customer that it is printing transaction results. 6- 83...
Page 264 NH-1800CE 6. Appendix F.2 TRANSACTION PROCESS (AUSTRALIA ONLY) F.2.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader. F.2.2 INPUT PIN This screen is to enter the PIN...
Page 265 NH-1800CE 6. Appendix F.2.3 SELECT TRANSACTION This screen is to select to transaction type the customer wants to transact such as withdrawal and balance inquiry is selected. F.2.3.1 SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not.
Page 266 NH-1800CE 6. Appendix F.2.3.2 WITHDRAWAL: DISPLAY FEE This screen is to show a customer the information of ATM operator fee. F.2.3.3 WITHDRAWAL: SELECT ACCOUNT (Cheque, Savings, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card...
Page 267 NH-1800CE 6. Appendix F.2.3.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw.
Page 268 NH-1800CE 6. Appendix F.2.3.6. WITHDRAWAL: DISPENSING MONEY This screen is to show the customer that “your request amount is being dispensed” F.2.3.7. WITHDRAWAL: PLEASE TAKE RECEIPT This screen is to show the customer that the transaction has been successfully completed and to notify the customer to take his/her receipt.
Page 269 NH-1800CE 6. Appendix F.2.3.8. BALANCE ENQUIRY: SELECT ACCOUNT TO ENQUIRY This screen is to ask a customer which account he wants to inquire F.2.4 THANK YOU This screen shows the customer that the customer request has been successfully completed. 6- 89...
Page 270 NH-1800CE 6. Appendix F.3.5 OUT OF SERVICE This screen notifies the customer the ATM is currently out of service 6- 90...
Page 271 NH-1800CE 6. Appendix F.3 TRANSACTION PROCESS (NEW ZEALAND ONLY) F.3.1 AP MAIN This is a main AP screen and a customer can start to do transaction after inserting and quickly removing the card on card reader. F.3.2 INPUT PIN This screen is to enter the PIN of customer's card...
Page 272 NH-1800CE 6. Appendix F.3.3 SELECT TRANSACTION This screen is to ask the transaction type the customer wants to transact such as withdrawal and balance inquiry is selected in this screen. F.3.3.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of convenience fee.
Page 273 NH-1800CE 6. Appendix F.3.3.2 WITHDRAWAL: SELECT ACCOUNT (Chequing, Savings, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card F.3.3.3 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER”...
Page 274 NH-1800CE 6. Appendix F.3.3.4. WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. F.3.3.5. WITHDRAWAL: DISPENSING MONEY This screen is to show the customer that his/her request amount is being dispensed 6- 94...
Page 275 NH-1800CE 6. Appendix F.3.3.6. WITHDRAWAL: PLEASE TAKE RECEIPT This screen is to show the customer that the transaction has been successfully completed and to notify the customer to take his/her receipt. F.3.3.7. INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he wants to inquire...
Page 276 NH-1800CE 6. Appendix F.3.3.8. INQUIRY: PRINTING TRANSACTION This screen is to show the customer printing his/her balance F.3.4 THANK YOU This screen shows the customer that the customer request has been successfully completed. 6- 96...
Page 277 NH-1800CE 6. Appendix F.3.5 OUT OF SERVICE This screen notifies the customer the ATM is currently out of service. 6- 97...
Page 278: Supported Usb Memory And Hub
NH-1800CE 6. Appendix G. Supported USB Memory and HUB G.1 USB Memory G.1.1 Supported USB Memory Vendor Modem Model Memory Remarks Sony Corporation Storage Media 512MB (VID:0x054C) (PID:0x0243) SMI Corportation USB Disk 512MB (VID:0x090C) (PID:0x1000) Kingston Data Traveler 512MB (VID:0x0951)
Page 279 NH-1800CE 6. Appendix G.2 Supported USB HUB Types Vendor Modem Model VID(HUB CHIP Vendor) Macsense UH-Mini4i 0x05E3(Genesys Logics inc) 0x0606 Connectivity INLAND Inland USB2.0 HUB 0x0409(NEC Corporation) 0x005A VAKO USB 2.0 Aluminum 0x05E3(Genesys Logics inc) 0x0606 International Inc I.Connector(PPA PPA Int'l...
Page 280: Advertisement & Receipt Header Image Update Guide
6. Appendix H. Advertisement & Receipt Header image Update Guide H.1 Preparation Software Update function in Nautilus Hyosung’s Windows CE Machine is applicable to update advertisement images. H.1.1 Supported Image Format The following table describe the supporting format of advertisement image...
Page 281 7) If you want to change receipt header image, Copy the receipt header image file. The following picture describe the layout of USB Drive (If you have the master media which get from Nautilus Hyosung, you can see the same layout except “Patch” folder. “Patch” folder is replaced “master” folder.)
Page 282 NH-1800CE 6. Appendix H. 2. Execute updating H.2.1 Software Update Advertisement images can be installed or updated by Software Update tool in supervisor menu. You can update advertisement images by software downloading with MoinView server. Please refer to the MoinView manual for the detail downloading functionality.
Page 283 NH-1800CE 6. Appendix 3) Plug the USB drive in USB slot and press left-top function key, “SOFTWARE UPDATE”. 4) Press left function key, “YES”. When “YES” button is selected, new software in USB drive is transferred to a dedicated directory(ATM) and ATM will start to reboot automatically.
Page 284 NH-1800CE 6. Appendix H. 2.2 Enable Advertisement You can enable or disable Advertisement in the supervisor menu. 1) Press CUSTOMER SETUP button 2) Press “ADVERTISEMENT” button 6- 104...
Page 285 NH-1800CE 6. Appendix 3) You can enable or disable Advertisement images to view by pressing “SCREEN” Key. 6- 105...
Page 286 NH-1800CE 6. Appendix H. 3. Making MoniView update media All supported image format refer to “1.1 Supported Image Format” 1) Make “PATCH” folder. 2) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 3) Make “ADVERTISEMENT” folder in the “PATCH” folder. 4) Make “800_600” folder in “ADVERTISEMENT” folder (if your machine supports another image size, change this folder name like “640_480”)

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