HYOSUNG MX-4000W Operator's Manual
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HYOSUNG MX-4000W Operator's Manual

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MX-4000W
Operator Manual
Copyright
2011 Nautilus Hyosung Inc. All right reserved

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Summary of Contents for HYOSUNG MX-4000W

  • Page 1 MX-4000W Operator Manual Copyright 2011 Nautilus Hyosung Inc. All right reserved...
  • Page 2 MX-4000W Revision Record Date Version Page Description of Change November 2011 New Publication Added “Packing Dimensions” in Chapter 6. December 2011 Modified “6.2 System Installation” of chapter 6. 6-6~14...

  • Page 3: Table Of Contents

    MX-4000W Table of Contents 1. Introduction 1.1 About MX-4000W ·················································································································1-2 1.2 Basic Features ·······················································································································1-2 1.3 What is in this Manual ············································································································1-3 1.4 Terminologies ·························································································································1-3 1.5 Abbreviations of ATM ·············································································································1-4 2. Precautions for Safety (English) 2.1 Overview ································································································································2-2 2.2 Description of Precaution Symbols ························································································2-3...
  • Page 4 MX-4000W 5. Operator Functions 5.1 Basic System Operation ········································································································5-3 5.2 Supervisor Menu ···························································································5-21 5.3 Settlement ···························································································5-25 5.4 Journal ···························································································5-27 5.5 Report ···························································································5-30 5.6 Diagnostics ···························································································5-39 5.7 Customer Setup ···························································································5-53 5.8 System Setup ···························································································5-98 5.9 Host Setup ·························································································5-114 5.10 Transaction Setup ·························································································5-148...

  • Page 5: Introduction

    MX-4000W 1. Introduction Chapter 1. Introduction...

  • Page 6: About Mx-4000W

    This Automated Teller Machine (ATM) is connected to a network processor to verify accounts and any other inquires through the insertion of a customer’s card. The MX-4000W is easy to use, easy to service and is able to support customer’s needs.

  • Page 7: What Is In This Manual

    Table Top Option Installation 1.3 What is in this manual This MX-4000W Automated Teller Machine Manual contains all information needed for normal operational use. This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator Functions, Customer Transactions, Error Recovery and etc.

  • Page 8: Abbreviations Of Atm

    MX-4000W 1. Introduction Note(s) and bill(s) refer to the individual documents loaded into and dispensed from the dispenser. Operator refers to a person who performs daily servicing and maintenance tasks, such as replenishing supplies and diagnosing certain problems. Screen refers to the text appearing on the customer display.
  • Page 9 MX-4000W 1. Introduction Abbreviations Description Panel Control Board Printer (mainly Receipt Printer) Switch Sensor and Indications Unit Service Provider Slip Printer (Receipt Printer) Text Terminal Unit (OPL or SPL) Vacuum Fluorescent Display...

  • Page 10: Precautions For Safety (English)

    MX-4000W 2. Precautions for Safety Chapter 2. Precautions for Safety (English)

  • Page 11: Overview

    MX-4000W 2. Precautions for Safety 2. Precautions for Safety 2.1 Overview Common Precaution for Safety Precautions outlined this manual provide information on safe and proper handling of the product. Non-compliance of the precautions may result in injury or damage to the product.

  • Page 12: Description Of Precaution Symbols

    MX-4000W 2. Precautions for Safety 2.2 Description of Precaution Symbols Symbol Description Electrical Shock • Do not remove cover. Only a maintenance engineer is allowed to open the cover. • Do not touch. You may receive electric shock. • Make sure to turn off the power when servicing the equipment.
  • Page 13 MX-4000W 2. Precautions for Safety CAUTION: 1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER TELECOMMUNICATION LINE CORD 2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS 3.
  • Page 14 MX-4000W 2. Précautions pour la sécurité Chapitre 2. Précautions pour la sécurité (French)

  • Page 15: Précautions Pour La Sécurité (French)

    MX-4000W 2. Précautions pour la sécurité 2. Précautions pour la sécurité 2.1 Sommaire Précaution générale pour la sécurité Précautions décrits de ce manuel fournissent des informations sur une manipulation sûre et appropriée du produit. Le non-respect des précautions peut causer des blessures ou endommager le produit.

  • Page 16: Description Des Symboles De Précaution

    MX-4000W 2. Précautions pour la sécurité 2.2 Description des symboles de précaution Symbole Description Choc électrique • Ne pas retirer le couvercle. Seul le technicien d'entretien est autorisé à ouvrir le couvercle. • Ne pas toucher. Vous pouvez avoir un choc électrique.
  • Page 17 MX-4000W 2. Précautions pour la sécurité Symbole Description • Si les anomalies mentionnées ci-dessus se produisent, éteignez immédiatement la puissance, débranchez l'appareil et contactez le centre de service. • Si vous ignorez ces symptômes, l’équipement peut prendre feu ou provoquer un choc électrique.

  • Page 18: Hardware Specifications

    MX-4000W 3. Hardware Specifications Chapter 3. Hardware Specifications 3- 1...

  • Page 19: Dimensions

    MX-4000W 3. Hardware Specifications 3. Hardware Specifications 3.1 Dimensions Below figures show the overall physical dimensions of the MX-4000W. NOTE: All the units in the dimension is mm and ( ) is inch scale. 3- 2...

  • Page 20: Component Locations

    MX-4000W 3. Hardware Specifications 3.2 Component Locations Liquid Crystal Display (Customer Display) Function Keys Phone Jack (board) Encryption Pin Pad Key Lock Push_End Button Cash Dispenser Slot Receipt Printer Slot Card Reader Slot (Dip Type) Customer Display The customer display welcomes the consumer and provides instructions for performing transactions at the terminal.
  • Page 21 MX-4000W 3. Hardware Specifications Receipt Printer Power Supply Cash Dispenser Door Sensor Lamp (placed at the back) Heater Receipt Printer The receipt printer provides a printed receipt of the customer's transaction Power Supply The power supply (100W) unit provides power to modules and the control board of the system...

  • Page 22: Lcd & Customer Keypad

    MX-4000W 3. Hardware Specifications 3.3 LCD & Customer Keypad The customer display welcomes the customer and provides instructions for performing transactions at the ATM. During the transaction sequence, the ATM prompts the customer to use the customer keypad to enter transaction information.

  • Page 23: Receipt Printer

    Basic Specification of Magnetic Card Reader Dip type Card Reader 3.7 Main Control Board This motherboard is applied to MX-4000W ATM based on Window CE. Basic Specification of Control Electronics S5PC100 834 MHz (ARM Cortex-A8) CPU SDRAM (256MB), Flash Memory (256 MB) Operating system: Windows CE 6.0...

  • Page 24: Operating Environment

    MX-4000W 3. Hardware Specifications 3.8 Operating Environment Environmental Specification (temperature & humidity) 5 C ~ 35 C / 41 ~ 95 Operating Temperature 0 C ~ 40 C / 32 ~ 104 In Storage Operating 25% ~ 85% Humidity In Storage...

  • Page 25: Operating Instructions

    MX-4000W 4. Operating Instructions Chapter 4. Operating Instructions 4 - 1...

  • Page 26: Opening And Closing The Front Door

    MX-4000W 4. Operating Instructions 4. Operating Instructions 4.1 Opening and Closing the Front Door Opening the Front Door 1. Insert a key into the lock case and turn it clockwise until it is stopped. 2. Press the handle (Push_End button) and turn it clockwise to open the front door.
  • Page 27 MX-4000W 4. Operating Instructions Closing the Front Door 1. Turn the handle (Push_End button) counterclockwise and press it. 2. Turn the key counterclockwise and take it out to unlock the door. 4 - 3...

  • Page 28: Cash Dispenser

    MX-4000W 4. Operating Instructions 4.2 Cash Dispenser The main function of Cash Dispenser Unit is to dispense the exact number of banknotes in the cassette by a customer’s request and to transfer to the customer automatically. Features 1. To separate notes by friction roller & plate.
  • Page 29 MX-4000W 4. Operating Instructions 2. Unacceptable notes Notes with the following irregularities are liable to cause feeding problems - Joined by any means - Having staples or pins - Sticky surfaces - Repaired with tape - Torn, with tears exceeding 5mm or with centre edged tears...
  • Page 30 MX-4000W 4. Operating Instructions Removing the cash cassette The cash cassette can be removed at any time when the machine is not in use. Before removing the cash cassette, use the appropriate command from the host, driver or application. If the cash cassette should be removed while the CDU is in use the CDU will malfunction.
  • Page 31 MX-4000W 4. Operating Instructions Move the pusher plate & the rear pusher The pusher plate has to be moved to give space for the notes between the pusher plate and the feed opening. Prepare and Load the Notes WARNING: a. Notes are sometimes thicker in certain parts. They can also be cupped in the bundle.
  • Page 32 MX-4000W 4. Operating Instructions 2. Bad aligned bundle To avoid dispensing problems caused by bad aligning of note bundles, must be aligned the front side of bundles. 3. Concave bundle To avoid dispensing problems caused by cupped bundles, turn all the bundles with the cupped side towards the dispense opening.
  • Page 33 MX-4000W 4. Operating Instructions 4. Mixed slanting and concave bundles -To avoid dispensing problems caused by a slanting and cupped bundles, put the notes in neat bundles of 100-200 notes. -Place the prepared bundles with the cupped side nearest and towards the dispense opening.
  • Page 34 MX-4000W 4. Operating Instructions Inserting the cash cassette - Using the handle, slide the cash cassette into the machine. - Make sure the cash cassette is fully inserted. - The Cash Dispenser is now ready to execute commands from host or application.
  • Page 35 MX-4000W 4. Operating Instructions 4.2.3 Clearing Note Jam Removing cash cassette IMPORTANT: - Always switch the power OFF before clearing jams. - All notes removed from the mechanism must be handled according to local procedures. Removing notes in the note inlet area Inspect the note inlet area and remove any jammed notes.
  • Page 36 MX-4000W 4. Operating Instructions NOTE: After removing jam, be sure to close the path guide properly! Removing jammed notes (using the knob) Remove all visible jammed notes in the note transport by turning the knob wheel clockwise as shown. 4 - 12...

  • Page 37: Receipt Printer

    MX-4000W 4. Operating Instructions 4.3 Receipt Printer 4.3.1 How to load the Receipt Printer with the paper 1. If there is remained paper, press the feed switch to dispense it. 2. Load the paper on the paper rack and deeply insert the end of the paper into the entrance. Then the auto-loading is started.
  • Page 38 MX-4000W 4. Operating Instructions 3. Check that the paper is normally dispensed by pressing the feed switch. 4.3.2 How to remove jam 1. Press the feed button to feed the jammed paper and take it out through the receipt printer slot.
  • Page 39 MX-4000W 5. Operator Function Chapter 5. Operator Function 5- 1...

  • Page 40: Operator Functions

    5. Operator Function INTRODUCTION*********************************** *************************************************** 5.0 HOW TO INSTALL THE NEW SOFTWARE MADE BY HYOSUNG. 5.0.1 ENTERING SUPERVISOR MODE. The first thing you have to do to install newly released S/W is to log on into supervisor mode. The screen for entering supervisor mode is depicted in the chapter 5.1.1 5.0.2 IN MAIN SCREEN, SELECT SYSTEM SETUP AND AFTER SELECTING THAT MENU,...

  • Page 41: Basic System Operation

    MX-4000W 5. Operator Function 5.1 BASIC SYSTEM OPERATION 5.1.1 PASSWORD FOR ENTERING SUPERVISOR MODE Location of Function Key on ATM – Main Screen on SPL of Rear Type Machine – To enter Supervisor mode press the ENTER, CLEAR, CANCEL, 1, 2 and 3 keys in order.
  • Page 42 MX-4000W 5. Operator Function If the correct password is entered, the OPERATOR FUCNTION menu will be displayed. Pressing CLEAR key erases the entered number and pressing CANCEL key goes to in-service-mode. Depending on authority, there are three kinds of default password like below table.
  • Page 43 MX-4000W 5. Operator Function Authorities for each Mode Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 1ST CST 2ND CST ADD CASH 3RD CST 4TH CST APPLY SETTLEMENT DAY TOTAL TRIAL DAY TOTAL CASSETTE TOTAL TRIAL CASSETTE TOTAL CLEAR JOURNAL CLEAR TRANS.
  • Page 44 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 PREV 10 NEXT 10 MOVE FIRST MOVE LAST PRINT THIS SEARCH ERROR CODE SW VERSION PRINT ALL SETUP PRINT ERROR CLEAR SUMMARY PREV NEXT REJECT PRINT...
  • Page 45 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 CDU FLICKER SPR FLICKER MCU FLICKER AGING CUSTOMER WELCOM SETUP MESSAGE RECEIPT HEADER CHANGE RECEIPT TAIL MESSAGE RECEIPT ADDRESS & PHONE NUMBER EXTENDED BIN PREV LIST...
  • Page 46 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 MESSAGE TYPE PIN OPTION EN/DISABLE OPTIONAL EN/DISABLE FUNCTION1 AID LIST RECEIPT PAPER DEVICE LOW SENEOR OPTION CST SOUND EPP FLICKER ON EN/DISABLE SCREEN 1 SCREEN 2...
  • Page 47 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 WARNING MANNER LOCATION ADVERTISEMENT COUPON TYPE COUPON1 COUPON2 BASIC COUPON3 COUPON COUPON4 COUPON5 COUPON6 COUPON COUPON SETTING OPTION COUPON1 ENHANCED COUPON2 COUPON COUPON3 COUPON4 COUPON5 COUPON6...
  • Page 48 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 SCREEN 6 EN/DISABLE STATUS MONITORING EN/DISABLE STANDARD3 COMMUNICATION OPTION HEADER COMMUNICATION CRC EN/DISABLE TERMINAL STATUS EN/DISABLE STANDARD1 HOST ERROR OPTION EN/DISABLE REVERSAL REASON EN/DISABLE SELECT DIALUP...
  • Page 49 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 CONTROLLED SSL EN/DISABLE SSL CERT. EN/DISABLE (Only Available when SSL is set as ‘ENABLE’) SSL CERT. DOWNLOAD FROM USB (Only Available when SSL CERT. is set as ‘ENABLE’)
  • Page 50 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 DEFAULT LANGUAGE ENGLISH LANGUAGE EN/DISABLE EN/DISABLE SPANISH EN/DISABLE FRENCH EN/DISABLE OPERATOR PASSWORD CHANGE SERVICE PASSWORD PASSWORD MASTER PASSWORD HOST MODEM INITIAL STRING PARAMETERS (DIAL UP) INITIAL STRING...
  • Page 51 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 SANKYO DIP EN/DISABLE SHUTTER EN/DISABLE TIME ANTI SKIMMING THRESHOLD (SANKYO ONLY) AUTO RECOVERY TIME APPLY SYSTEM SOFTWARE CONTROL UPDATE REBOOT BACKUP ALL JOURNAL TO USB FROM...
  • Page 52 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 BACK NVRAM RESTORE NVRAM HOST SETUP EN”/DISABLE KEY& CONFIG DOWNLOAD KEY&CONFIG DOWNLOAD- REMOTE KEY INFO KEY MODE CHECK KEY MASTER KEY (TRIPLE) EDIT KEY ENTER MASTER...
  • Page 53 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 HOST ADDRESS 1 PORT NUMBER 1 HOST ADDRESS 2 PORT NUMBER 2 TERMINAL ID HEALTH CHECK EN/DISABLE MESSAGE SEND INTERVAL EN/DISABLE RMS RING COUNT (DIAL UP)
  • Page 54 MX-4000W 5. Operator Function Working Management Function Authority Main Sub1 Sub2 Sub3 Sub4 Sub5 MINUTE DISPENSE LIMIT LB 0 LB 1 LB 2 FAST CASH RB 0 RB 1 TRANSACTION RB 2 SETUP LOW CURRENCY CHECK EN/DISABLE 1ST CASSETTE 2ND CASSETTE...
  • Page 55 MX-4000W 5. Operator Function 5.1.2 When an Error Occurs When you try to enter Supervisor Mode or go into IN SERVICE MODE from supervisor menu, the screen below will be displayed if there is any ERROR. Press DEVICE INITIALIZE button, if the error is caused by a device so it can be cleared by initializing.
  • Page 56 MX-4000W 5. Operator Function 5.1.3 How to Use KeyPad (Function Key Type) This section explains the basic operation of the KeyPad. [Default KeyPad Character Table Screen] Shift Status NUMBER < ‘ > “ Space UPPER ALPHA Space LOWER The character on the current cursor position on the screen wil be...
  • Page 57 MX-4000W 5. Operator Function How to Enter the Character A. The Keypad Character Table will appear on the bottom of the screen in all keypad input screens. B. F1 key gives the option for ALPHA or NUMBER, Table mode. Default is NUMBER.
  • Page 58 MX-4000W 5. Operator Function 5.1.4 How to Use KeyPad (Touch Screen Type) You can use this KeyPad in same way as a computer keyboard. [Default KeyPad Character Table Screen] Character Table Q W E R T Y U I O P ABC..

  • Page 59: Supervisor Menu

    MX-4000W 5. Operator Function 5.2 SUPERVISOR MENU The following screen below is the main screen of Supervisor mode. Supervisor mode in this machine is largely composed of ATM Status and Function A. ATM Status 1) Machine Kind and Country Code...
  • Page 60 MX-4000W 5. Operator Function B. Functions 1) IN SERVICE 2) SITE MAP 3) QUICK REPLENISH 4) QUICK CONFIGURATION F1) SETTLEMENT F2) CUSTOMER SETUP F3) JOURNAL F4) SYSTEM SETUP F5) REPORT F6) HOST SETUP F7) DIAGNOSTICS F8) TRANSACTION SETUP In order to move to the in-service mode, press the 1 or CANCEL key in pinpad In order to reset terminal error, press the CLEAR key in pinpad.
  • Page 61 MX-4000W 5. Operator Function C. Field Values CLASS VALUE (eg.) Remarks MACHINE KIND NH-2700/NH-2700 L/NH-2700 T NH-1800SE, MX4000W COUNTRY CODE USA, Canada, Mexico, Australia, New Zealand PROGRAM VERSION V06.0015 LINE TYPE TCP/IP DIAL-UP MESSAGE FORMAT STANDARD1 STANDARD2 STANDARD3 TERMINAL ID...
  • Page 62 MX-4000W 5. Operator Function CST3(Media Status) MISSING Not Available to NORMAL MX4000W EMPTY FULL CST4(Media Status) Not Available to MX4000W REJECT REJECT COUNT(CDU) – (0) Card ERROR Pinpad ERROR Cash Dispenser ERROR Receipt Printer ERRPR 5- 24...

  • Page 63: Settlement

    MX-4000W 5. Operator Function 5.3 SETTLEMENT This menu contains ADD CASH, DAY TOTAL, TRIAL DAY TOTAL, CASSETTE TOTAL and TRIAL CASSETTE TOTAL. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen, press the CANCEL key in pinpad 1) ADD CASH : Go to the next screen 2) DAY TOTAL : Do settlement with host.
  • Page 64 MX-4000W 5. Operator Function 5.3.1 ADD CASH By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Input the note count you want to add and press the ENTER key in the pinpad.

  • Page 65: Journal

    MX-4000W 5. Operator Function 5.4 JOURNAL This JOURNAL menu contains CLEAR JOURNAL, CLEAR TRANS. SEQUENCE NO., VIEW JOURNAL, PRINT JOURNAL, and PRINT LAST X sub menu. 1) CLEAR JOURNAL : The CLEAR JOURNAL function is used to delete all journal data 2) CLEAR TRANS.
  • Page 66 MX-4000W 5. Operator Function 5.4.1 VIEW JOURNAL You can see the various kinds of journal data by using each field and button. The VIEW function is used to display the Journal data on the customer screen. The Journal record will be displayed on the screen.
  • Page 67 MX-4000W 5. Operator Function 5.4.1.1 SEARCH JOURNAL You can search a specific journal with a journal index and see it if the index is valid. 5.4.2 PRINT LAST X The PRINT LAST X function is used to print out recent journal data. If you want to print recent journal data, enter the count of data you want on JOURNAL main screen and then press ENTER key.

  • Page 68: Report

    MX-4000W 5. Operator Function 5.4.3 UPLOAD JOURNAL TO HOST You can select whether to use ‘EJ UPLOAD’ or not on the screen as depicted as below. 5.5 REPORT This report menu consists of 5 sub-menus. ERROR CODE, ERROR SUMMARY, SW VERSION, PRINT ALL SETUP and REJECT ANALYSIS.
  • Page 69 MX-4000W 5. Operator Function 5.5.1 ERROR CODE ERROR CODE offers detailed descriptions of error codes and way to deal with the errors on a working ATM machine. PREV/NEXT buttons are to navigate previous and next error codes one by one and PREV 10/NEXT 10 are to do by 10 EA..
  • Page 70 MX-4000W 5. Operator Function 5.5.1.1 SEARCH ERROR CODE You can search a specific error code if that exists. In order to use the function, please input the specific error code in the field and select OK button. If there is no result in database, “INVALID ERROR CODE”...
  • Page 71 MX-4000W 5. Operator Function 5.5.2 SW VERSION This menu shows each software version. Each versions will be displayed. (APPLICATION, CDU EP, CDU SP, SPR EP, SPR SP, MCU EP, MCU SP and etc.) 5- 33...
  • Page 72 MX-4000W 5. Operator Function 5.5.3 PRINT ALL SETUP List [ DIAL – UP] ITEM DESCRIPTION REMARKS DATE CURRENT DATE & TIME MACHINE KIND NH-2700/ NH-2700 L/NH-2700 T COUNTRY HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE DIAL-UP VISA FRAMED OPTION EOT/ENQ OPTION...
  • Page 73 MX-4000W 5. Operator Function [ TCP / IP] ITEM DESCRIPTION REMARKS DATE CURRENT DATE & TIME MACHINE KIND NH-2700/ NH-2700 L/NH-2700T /NH1800SE/ MX4000W COUNTRY HOST PROCESSOR HOST PROTOCOL TYPE NETWORK TYPE TCP/IP TCP/IP TYPE TCP/IP TYPE SSL MODE SSL OPTION SSL CERT.
  • Page 74 MX-4000W 5. Operator Function HOST ADDRESS INFO HEALTH CHECK OPTION AUTO DAY TOTAL OPTION RMS OPTION MASTER KEY INFO 5- 36...
  • Page 75 MX-4000W 5. Operator Function 5.5.4 ERROR SUMMARY ERROR SUMMARY menu offers a statistics of error codes on an ATM machine. It lists the errors by the number of times they occurred. You can print these errors. PREV/NEXT buttons are to navigate previous and next pages and PRINT button prints all of error code history.
  • Page 76 MX-4000W 5. Operator Function 5.5.5 REJECT ANALYSIS REJECT ANALYSIS menu offers a statistics of note reject on an ATM machine. It lists the rejects by the number of times or note counts they occurred. You can print these rejects. PRINT button prints the reject analysis information.

  • Page 77: Diagnostics

    MX-4000W 5. Operator Function 5.6 DIAGNOSTICS This report menu consists of 7 sub-menus. INITIALIZE, RECEIPT PRINTER, CASH DISPENSER, MODEM (or TCP/IP), CARD SCAN, AUXILIARY UNIT and AGING. Please press each button on this menu to go to next screen or to operate the related function. To go back to the previous screen, press...
  • Page 78 MX-4000W 5. Operator Function Changing the TEST COUNT The TEST COUNT means the number of test. If you want to change the test count, press BLANK key or SET button then input the test count and press ENTER key. To delete the test count while inputting, press CLEAR key. To cancel the test while testing, press CANCEL key.
  • Page 79 MX-4000W 5. Operator Function 5.6.1 INITIALIZE The INITIALIZE has the function of resetting each unit of the ATM. If an error occurs while executing, the system will stop and display an error code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.
  • Page 80 MX-4000W 5. Operator Function 5.6.4 MODEM The MODEM has the function of testing the modem for any errors. Input the desired PHONE NUMBER, then press ENTER Key for TEST DIAL. This function is used to check the function of the modem dial.
  • Page 81 MX-4000W 5. Operator Function 5.6.4.1 TCP/IP The TCP/IP has the function of testing the TCP/IP for any errors. Input the desired HOST ADDRESS, HOST PORT, SSL OPTION and SSL VERSION, then select CONNECT for line test. This function is used to check the function of the TCP/IP.
  • Page 82 MX-4000W 5. Operator Function 5.6.5 CARD SCAN (NH DIP) The CARD SCAN has the function of testing the magnetic stripe reader and the card itself. Accessing the CARD SCAN 1) Select DIAGNOSTICS in the OPERATOR FUNCTION. 2) Select CARD SCAN in the DIAGNOSTICS menu. And if the display is ready, please insert and remove the card quickly.
  • Page 83 MX-4000W 5. Operator Function 5.6.5.1 CARD SCAN (SANKYO DIP , MAGTEK DIP ) The CARD SCAN has the functions for testing both the magnetic stripe reader and IC reader. Accessing the CARD SCAN AND IC TEST 1) Select DIAGNOSTICS in the OPERATOR FUNCTION.
  • Page 84 MX-4000W 5. Operator Function 5.6.6 AUXILIARY UNIT This AUXILIARY UNIT contains SENSOR and FLICKER. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
  • Page 85 MX-4000W 5. Operator Function 5.6.6.1 SENSOR This SENSOR contains CDU SENSOR and SPR SENSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
  • Page 86 MX-4000W 5. Operator Function 5.6.6.1.1 CDU SENSOR The CDU SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal, the sensor will be displayed as GREEN COLOR.
  • Page 87 MX-4000W 5. Operator Function 5.6.6.1.2 SPR SENSOR (Except for MX4000W) The SPR SENSOR has the function of testing if all the sensors are in proper working condition. The sensors are tested by turning the sensors on and off. If any sensor is normal the sensor will be displayed as GREEN COLOR.
  • Page 88 MX-4000W 5. Operator Function 5.6.6.2 FLICKER This FLICKER contains ALL FLICKER SENSOR, EPP FLICKER, CDU FLICKER, SPR FLICKER and MCU FLIKCER. Please press each button on this menu to change test mode ON, OFF or FLICKING. To go back to the previous screen, press the CANCEL key in pinpad. In MX4000W, there are no flickers attached to SPR, MCU, So ‘N/A’...
  • Page 89 MX-4000W 5. Operator Function 3) Select any button to test EPP, CDU, SPR, MCU in each or ALL FLICKER.. 5.6.7 AGING The AGING function is only used at the factory. Accessing the AGING 1) Select DIAGNOSTICS in the OPERATOR FUNCTION.
  • Page 90 MX-4000W 5. Operator Function 5.6.8 ANTI SKIMMING (SANKYO DIP ONLY WITH ANTI SKIMMING BOARD) The ANTI SKIMMING has the functions for testing anti skimming board added to card reader. Accessing the CARD SCAN AND IC TEST 1) Select DIAGNOSTICS in the OPERATOR FUNCTION.

  • Page 91: Customer Setup

    MX-4000W 5. Operator Function 5.7 CUSTOMER SETUP This customer setup menu contains CHANGE MESSAGE, BIN LIST, OPTIONAL FUNCTION1, OPTIONAL FUNCTION2, SURCHARGE MODE, ADVERTISEMENT, STANDARD3 OPTION and SELECT PROCESSOR. Please press each button on this menu to go to the next screen. To go back to the previous screen, press the CANCEL key in pinpad.
  • Page 92 MX-4000W 5. Operator Function 5.7.1. CHANGE MESSAGE CHANGE MESSAGE menu has each of 8 sub menus. The displayed menu depends on which country uses. If you press the WELCOME MESSAGE button, the current display will be changed into the WELCOME MESSAGE. If you press the EXIT MESSAGE button, you can change the message on Exit Screen.
  • Page 93 MX-4000W 5. Operator Function Refer to figure of the Sample Receipt below for the location of the messages. The default receipt format will not include any messages. Spanish transactions will be printed in English. -Location of Messages on Receipt- 5- 55...
  • Page 94 MX-4000W 5. Operator Function 5.7.1.1 WELCOME MESSAGE The WELCOME MESSAGE function is used to edit the welcome text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays [Function Key Type] [Touch Type]...
  • Page 95 MX-4000W 5. Operator Function 5.7.1.2 RECEIPT HEADER The RECEIPT HEADER function is used to edit the message at the header of receipt. Please input the receipt header in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
  • Page 96 MX-4000W 5. Operator Function 5.7.1.4 RECEIPT ADDRESS & PHONE NUMBER The RECEIPT ADDRESS & PHONE NUMBER function is used to edit the message at the address & phone number of receipt. Please input the receipt address & phone number in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!”...
  • Page 97 MX-4000W 5. Operator Function 5.7.2. BIN (Bank Identification Number) LIST The BIN LIST is used to register the bank identification number. When the cardholders make transaction with the given BIN code, ATM doesn’t request any additional fee. However, it is necessary to confirm whether it would be uses or not You can input and edit it by using such as ADD, DELETE, EDIT, DELETE ALL button.
  • Page 98 MX-4000W 5. Operator Function 5.7.2.1 EXTENDED BIN LIST EXTENDED BIN LIST menu show the BIN LIST. This function support additional 3,000 BIN LIST exclusive of the basic 20 BIN LIST. Use PREV or NEXT button to show BIN LIST before or after. You can change EXTENDED BIN LIST via FILE UPDATE using RMS or USB.
  • Page 99 MX-4000W 5. Operator Function 5.7.3 OPTIONAL FUNCTION1 (Except for IC card readable card reader) OPTIONAL FUNCTION1 menu contains MOD 10 CHECK, BALANCE AT START, CHECK CASHING, ACCOUNTS, SELECT RECEIPT and PRE DIALING Please press each button on this menu to go to next screen.
  • Page 100 MX-4000W 5. Operator Function 5.7.3.1 MOD 10 CHECK MOD 10 CHECK is to check the card data’s validation. Please press EN/DISABLE button to set up MOD 10 CHECK. 5- 62...
  • Page 101 MX-4000W 5. Operator Function 5.7.3.2 BALANCE AT START If BALANCE AT START is enabled, the screen with which a customer can check his/her balance will be inserted into the normal transaction flow. Please press EN/DISABLE button to set up BALANCE AT START and CONTINUE EN/DISABLE button to set up whether it’ll CONTINUE the TRANSACTION after BALANCE AT START.
  • Page 102 MX-4000W 5. Operator Function 5.7.3.3 CHECK CASHING This function is one of the options of the Value Added Service which exchanges checks for cash. To use the function, you should call technical support. The certification screen will appear if you didn’t certified.
  • Page 103 MX-4000W 5. Operator Function 5.7.3.4 ACCOUNTS ACCOUNTS is to set up the accounts which is used on transaction. You can see CHECKING ACCOUNT, SAVINGS ACCOUNT and CREDIT CARD ACCOUNT however, only CREDIT CARD ACCOUNT can be set up. Please press CREDIT CARD EN/DISABLE button to set up CREDIT CARD ACCOUNT.
  • Page 104 MX-4000W 5. Operator Function 5.7.3.5 SELECT RECEIPT If SELECT RECEIPT is ENABLED, the ATM MACHINE will show the screen which a customer can select whether printing the receipt after a transaction or not. Please press EN/DISABLE button to set up SELECT RECEIPT..
  • Page 105 MX-4000W 5. Operator Function 5.7.3.6 PRE DIALING PRE DIALING is a function to improve the performance speed of transaction by making a connection to the host server earlier than normal. Please press EN/DISABLE button to set up PRE DIALING and one of three buttons (AFTER CARD, ATER PIN and AFTER ACCOUNT) to determine the time when the ATM MACHINE makes a connection.
  • Page 106 MX-4000W 5. Operator Function 5.7.3.7 EMV (MAGTEK DIP, SANKYO DIP and so forth, in case of IC card readable card reader) A supervisor of an ATM can select a card reader type. And both MAGTEK DIP and SANKYO DIP type card reader support IC transaction.
  • Page 107 MX-4000W 5. Operator Function 5.7.3.7.1 AID LIST If a supervisor of an ATM pushes (or touches) AID LIST button, the screen would be changed into the one as depicted as below. The AID is the abbreviation of ‘Application ID’ and it is needed in EMV transaction.
  • Page 108 MX-4000W 5. Operator Function 5.7.4 OPTIONAL FUNCTION2 OPTIONAL FUNCTION2 menu contains DEVICE OPTION and SCREEN SERVICES. To go back to the previous screen, press the CANCEL Key in pinpad 5- 70...
  • Page 109 MX-4000W 5. Operator Function 5.7.4.1 DEVICE OPTION DEVICE OPTION menu contains RECEIPT PAPER LOW SENSOR EN/DISABLE, CST SOUND ON/OFF, EPP FLICKER ON OPTION. Please press each button on this menu to set up items. To go back to the previous screen, press the CANCEL Key in pinpad 5.7.4.2 SCREEN SERVICES...
  • Page 110 MX-4000W 5. Operator Function 5.7.4.2.1 CHANGE BACKGROUND CHANGE BACKGROUND function provides SIX different Background screens. Please press EN/DISABLE button on this menu to set up for CHANGE BACKGROUND. To go back to the previous screen, press the CANCEL Key in pinpad...
  • Page 111 MX-4000W 5. Operator Function 5.7.4.2.1.1 CHANGE BACKGROUND Screen n Please press SCREEN n EN/DISABLE button to set up SCREEN n, 5.7.4.2.2 DEFAULT SCREEN DEFAULT SCREEN function provides SIX different Background screens. You can set up only one screen on the six screens...
  • Page 112 MX-4000W 5. Operator Function 5.7.4.2.3 NOTICE NOTICE menu contains TITLE and MESSAGE. You can set up TITLE(1 line 30 column) and MESSAGE(3 line 40 column). If you set up NOTICE ENABLE, ATM will be displayed notice information on idle screen.
  • Page 113 MX-4000W 5. Operator Function 5.7.5. SURCHARGE MODE The SURCHARGE MODE contains the EN/DISABLE button for the surcharge warning screen and setting the surcharge amount and surcharge owner. When the SURCHARGE MODE is disabled and also if the data of card contains BIN number that was entered during installation, the surcharge warning message will not be displayed.
  • Page 114 MX-4000W 5. Operator Function 5.7.5.1 SURCHARGE OWNER The SURCHARGE OWNER function is used to edit the surcharge owner. Please input the surcharge owner in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type]...
  • Page 115 MX-4000W 5. Operator Function 5.7.5.2 SURCHARGE PERCENT The SURCHARGE PERCENT displays which are to set the surcharge percent. 1) EN/DISABLE - Set whether to use PERCENT SURCHARGE MODE. 2) PERCENTAGE - Set PERCENTAGE (%). 3) WARNING MANNER - Set whether to use maximum value or minimum value between PERCENTAGE and SURCHARGE AMOUNT.
  • Page 116 MX-4000W 5. Operator Function 5.7.6. ADVERTISEMENT ADVERTISEMENT function provides COUPON, WELCOIME ADVERTISEMENT and TRANSACTION ADVERTISEMENT. Please press each button on this menu to go to next screen. 5- 78...
  • Page 117 MX-4000W 5. Operator Function 5.7.6.1 COUPON Please press COUPON TYPE button to set up BASIC COUPON or ENHANCED COUPON. If you set the BASIC COUPON and select COUPON SETTING button, BASIC COUPON setting screen will be displayed. BASIC COUPON supports 2line 39column, ENHANCED COUPON supports 16line 39column.
  • Page 118 MX-4000W 5. Operator Function 5.7.6.1.1 BASIC COUPON SETTING Please press each button on this menu to go to next screen 5.7.6.1.1.2 BASIC COUPON n. Please press BASIC COUPON n EN/DISABLE button to set up BASIC COUPON n, Please press COUPON n TEXT button on this menu to go to next screen...
  • Page 119 MX-4000W 5. Operator Function 5.7.6.1.1.3 COUPON n. TEXT The COUPON n TEXT function is used to edit the coupon n text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type]...
  • Page 120 MX-4000W 5. Operator Function 5.7.6.1.2.1 ENHANCED COUPON SETTING Please press CUT OPTION button to set up AFTER RECEIPT or NOT USE, Please press each button on this menu to go to next screen 5.7.6.1.2.2 ENHANCED COUPON n. Please press ENHANCED COUPON n OPTION button to set up NOT USE, ALWAYS and USE TIME.
  • Page 121 MX-4000W 5. Operator Function 5.7.6.1.2.3 ENHANCED COUPON n. TEXT The ENHANCED COUPON n TEXT function is used to edit the coupon n text. Please input the welcome message in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
  • Page 122 MX-4000W 5. Operator Function [Touch Type] 5- 84...
  • Page 123 MX-4000W 5. Operator Function 5.7.6.2 WELCOME ADVERTISEMENT WELCOME ADVERTISEMENT function provides SIX different screens. If you press the TIMER button, you can change the advertisement display timer and the range is between 5 and 30 in welcome screen. Please press each button on this menu to go to next screen.
  • Page 124 MX-4000W 5. Operator Function 5.7.6.2.1 SCREEN n. Please press SCREEN n EN/DISABLE button to set up SCREEN n, 5.7.6.3 TRANSACTION ADVERTISEMENT TRANSACTION ADVERTISEMENT function provides SIX different screens. If you press the TIMER button, you can change the advertisement display timer and the range is between 5 and 30 in welcome screen.
  • Page 125 MX-4000W 5. Operator Function 5.7.6.3.1 SCREEN n. Please press SCREEN n EN/DISABLE button to set up SCREEN n, 5- 87...
  • Page 126 MX-4000W 5. Operator Function 5.7.7 STANDARD 3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, COMMUNICATION ID option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
  • Page 127 MX-4000W 5. Operator Function 5.7.7.1 COMMUNICATION ID The COMMUNICATION ID function is used to edit the communication id. Please input the communication id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. [Function Key Type] [Touch Type]...
  • Page 128 MX-4000W 5. Operator Function 5.7.8 STANDARD 1 OPTION STANDARD 1 OPTION contains TERMINAL STATUS EN/DISABLE, HOST ERROR EN/DISABLE and REVERSAL REASON EN/DISABLE. STANDARD 1 OPTION function is used to get the additional information when Triton message is selected. 1) TERMINAL STATUS function is to decide whether terminal status field in message is sent or not.
  • Page 129 MX-4000W 5. Operator Function 5.7.9 SELECT PROCESSOR SELECT PROCESSOR menu contains COMMUNICATION, MESSAGE FORMAT, EOT/ENQ OPTION, TCP/IP TYPE and REVERSAL RETRY COUNT NOTE: 1) EOT / ENQ OPTION is displayed only if the Network is Dial up or TCP/IP Type is VISA FRAMED...
  • Page 130 MX-4000W 5. Operator Function 5.7.9.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP or TCP/IP. In case of setting up DIALUP, communicate with host using modem. And in case of setting up TCP/IP, communicate with host using LAN.
  • Page 131 MX-4000W 5. Operator Function 5.7.9.2 EOT/ENQ OPTION EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and NO ENQ REQUIRED functions. You can select one of these options 5- 93...
  • Page 132 STANDARD3 OPTION button is displayed on the CUSTOMER SETUP Screen. STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
  • Page 133 MX-4000W 5. Operator Function 5.7.9.4 TCP/IP TYPE In case of supporting TCP/IP, this is providing a function setting up communication flow to use when communicating with host. In this menu, you can change TCP/IP TYPE and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three kind of TCP/IP type in this TCP/IP COMMUNICATION menu (STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).
  • Page 134 MX-4000W 5. Operator Function SSL CERT EN/DISABLE is set as ENABLE, DOWNLOAD CERT. FROM USB button would appear. SSL CERT.(Certificate issued by host to recognize the other side in communicating with each other) is the method for secure transaction If a owner of ATM want to use the certificate issued by a host, what he/she have to do is to copy certificate file ,renamed as “rootcert.pem”...
  • Page 135 MX-4000W 5. Operator Function 5.7.9.5 REVERSAL RETRY COUNT REVERSAL RETRY COUNT function is used to set the try count of reversal transaction. CURRENT REVERSAL RETRY COUNT displays count of current setting value. You can enter the count and then press ENTER (or CONFIRM) if you want to change try count of reversal transaction. (You should ask your DP about count of reversal transaction before change try count.)

  • Page 136: System Setup

    MX-4000W 5. Operator Function 5.8 SYSTEM SETUP This system setup menu contains DATE & TIME, CHANGE PASSWORD, SPEAKER VOLUME, MODEM PARAMETERS, TERMINAL IP, DEVICE SETUP, LANGUAGE EN/DISABLE and SYSTEM CONTROL. Please press each button on this menu to go to next screen. To go back to the previous screen, press the CANCEL key in pinpad.
  • Page 137 MX-4000W 5. Operator Function 5.8.1 DATE & TIME You can set system date and time by pressing YEAR, HOUR, MONTH, MINUTE and DAY button. If you press each menu, the cursor will be positioned and you can change the value. This value is saved by pressing APPLY key, on the other hand, to go back to the previous screen, press the CANCEL key in pinpad.
  • Page 138 MX-4000W 5. Operator Function 5.8.3 TERMINAL IP TERMINAL IP menu contains DHCP EN/DISABLE, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons. If you press DHCP EN/DISABLE button will change DHCP status, ENABLE to DISABLE, or DISABLE to ENABLE. In case of DHCP is disabled, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons will be displayed.
  • Page 139 MX-4000W 5. Operator Function 5.8.4 LANGUAGE EN/DISABLE You can select language type to be displayed in screen. There are three types of language ENGLISH, SPANISH, FRENCH. You can change default language pressing DEFAULT LANGUAGE SELECT button. If you press each EN/DISABLE button, one of ENABLE/DISABLE will be changed.
  • Page 140 MX-4000W 5. Operator Function 5.8.5 CHANGE PASSWORD You can change PASSWORD. Depending on authority, there are three passwords OPERATOR PASSWORD, SERVICE PASSWORD and MASTER PASSWORD. 5.8.5.1 OPERATOR PASSWORD This menu enables you to change current operator password as new one. To change the current password, you should input the proper one in current password field.
  • Page 141 MX-4000W 5. Operator Function 5.8.5.2 SERVICE PASSWORD This menu enables you to change current service password as new one. To change the current password, you should input the proper one in current password field. The factory default value of service password is "222222".
  • Page 142 MX-4000W 5. Operator Function 5.8.6 MODEM PARAMETERS This MODEM PARAMETERS menu contains HOST INITIAL STRING, RMS INITIAL STRING and MODEM TEST. 1) INITIAL STRINGs The HOST INITIAL STRING and RMS INITIAL STRING functions are used to edit the modem initial string when the special circumstance is required by a nonstandard modem initial string.
  • Page 143 MX-4000W 5. Operator Function 5.8.6.1 HOST INITIAL STRING The HOST INITIAL STRING function is used to edit the host initial string. Please input the host initial string in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
  • Page 144 MX-4000W 5. Operator Function 5.8.7 DEVICE SETUP This DEVICE SETUP menu contains CDU SETUP. Please press the CDU SETUP button on this menu to go to next screen. NOTE: When you change CDU Setup Information, contact the service personnel. NOTE: When you want to set CDU in MX4000W, there is no button named as CDU setup. This is because there is only one cassette in MX4000W.
  • Page 145 MX-4000W 5. Operator Function 5.8.7.1 CDU SETUP This CDU SETUP menu contains COUNTRY, CDU TYPE, CASSETTE VOLUME and EXECUTE. Please press each button on this menu to operate the related function.. Press the buttons COUNTRY, CDU TYPE and CASSETTE VOLUME. Then the CDU SETUP INFORMATION will be changed.
  • Page 146 MX-4000W 5. Operator Function 5.8.7.2 CARD READER SETUP In CARD READER SETUP, you can select CARD READER (NH DIP Type, MAGTEK DIP Type, SANKYO DIP Type) in the screen as shown as below. If you choose ‘SANKYO DIP type card reader’ button, the hidden button-ANTI SKIMMING- would appear as depicted as below.
  • Page 147 MX-4000W 5. Operator Function 5.8.7.2.1 ANTI SKIMMING If you push (or touch) ‘ANTI SKIMMING’ button, the screen for configuring the specifications of anti skimming will appear as depicted as below. Each key has the function as explained as below. 1) EN/DISABLE: Used to determine whether ANTI SKIMMING will be used or not.
  • Page 148 MX-4000W 5. Operator Function 5.8.8 SYSTEM CONTROL This SYSTEM CONTROL menu contains SOFTWARE UPDATE, REBOOT, BACKUP ALL JOURNAL TO USB, BACKUP JOURNAL BY DATE TO USB, BACKUP LOG TO USB, BACKUP NVRAM, RESTORE NVRAM and CLEAR NVRAM. Please press each button on this menu to go to next screen or to operate the related function..
  • Page 149 MX-4000W 5. Operator Function 5.8.8.1 REBOOT If you press the YES button, the ATM will restart. 5.8.8.2 BACKUP JOURNAL BY DATE TO USB Input the START DATE and END DATE using FROM and TO buttons. And press the SEARCH button.
  • Page 150 MX-4000W 5. Operator Function 5.8.8.3 CLEAR NVRAM To clear NVRAM on the ATM, begin by entering the Operator Function Menu using the Master Password. Then enter SYSTEM SETUP, SYSTEM CONTROL and CLEAR NVRAM in sequence. 1) CLEAR ALL This will delete all programmed parameters and make all setting information (including passwords) to the default settings.
  • Page 151 MX-4000W 5. Operator Function 5.8.8.4 SET THE TYPE OF MACHINE After you select CLEAR ALL or CLEAR SETTING button, the screen will be changed into the screen as same as below. However, MX4000W, NH1800SE buttons will show up only if the ATM is NH1800SE or MX4000W. So if you are in doing some manipulations in NH2700 or NH2700T, there are no buttons as above.

  • Page 152: Host Setup

    MX-4000W 5. Operator Function 5.9 HOST SETUP [DIALUP] This host setup menu contains KEY MANAGEMENT, TELEPHONE NUMBER, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL [TCP/IP] This host setup menu contains KEY MANAGEMENT, HOST ADDRESS, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and AUTO DAY TOTAL.
  • Page 153 MX-4000W 5. Operator Function 5.9.1 KEY MANAGEMENT ( EPP is 128K) START SCREEN Enter the PASSWORD 1 and PASSWORD 2 to execute KEY MANAGEMENT. (Default PASSWORD 1 is ‘000000’. And default PASSWPRD 2 is ‘000000’ as well) If you enter PASSWORD 1 and PASSWORD 2 correctly, the main screen of KEY MANAGEMENT will be displayed as below.
  • Page 154 MX-4000W 5. Operator Function 5.9.1.1 KEY MODE The KEY MODE can be changed by pressing KEY MODE button. Write down the description here. There are various kinds of KEY MODE. Those are [DES], [TDES], [DUAL MASTER KEY], [MAC], [TDES, MAC], [TDES, TMAC], [UNIQUE KEY, DES], [UNIQUE KEY, TDES] and [UNIQUE KEY, MAC].
  • Page 155 MX-4000W 5. Operator Function 5.9.1.3 CHECK KEY The CHECK KEY function is used to display the check sum of all injected Keys. The key which is displayed as “_______” means it is in empty state. The authorized people can verify the injected key(s) with this menu after key injection.
  • Page 156 MX-4000W 5. Operator Function 5.9.1.4 EDIT KEY The EDIT KEY function is used to enter the Master Key, Unique Key and Mac Key. .The authorized people by bank or DP will enter the Key(s) with this menu. KEY MODE: [DES], [TDES], [DUAL MASTER KEY]...
  • Page 157 MX-4000W 5. Operator Function KEY MODE: [UNIQUE KEY, DES], [UNIQUE KEY, TDES] KEY MODE: [UNIQUE KEY, MAC] Accessing the EDIT KEY 1) Select the HOST SETUP in the OPERATOR FUNCTION menu. 2) Select the KEY MANAGEMENT in the HOST SETUP menu.
  • Page 158 MX-4000W 5. Operator Function A. HOW TO EDIT MASTER KEY 1) Press MASTER KEY PART A button 2) Enter the MASTER KEY INDEX. 3) Enter the MASTER KEY PART A. 4) Verify the MASTER KEY PART A. 5) After inputting the MASTER KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
  • Page 159 MX-4000W 5. Operator Function B. HOW TO EDIT MAC KEY 1) Press MAC KEY PART A button 2) Enter the MAC KEY INDEX. 3) Enter the MAC KEY PART A. 4) Verify the MAC KEY PART A. 5) After inputting the MAC KEY PART A, the CHECK SUM will be displayed. Press ENTER after confirming the check sum.
  • Page 160 MX-4000W 5. Operator Function 5.9.2 KEY MANAGEMENT ( EPP is 512K) 5.9.2.1 ENTER MASTER KEY START SCREEN If you select ‘KEY MANAGEMENT’ in ‘HOST SETUP’ screen, you will see the one as same as below. [STANDARD 1- RKT SUPPORTED] [STANDARD 3- RKT NOT SUPPORTED]...
  • Page 161 MX-4000W 5. Operator Function If you select the ‘ENTER MASTER KEYS’ button as depicted as above, you will see the screen as same as below to confirm whether you want to enter the screen for implanting master keys or not.
  • Page 162 MX-4000W 5. Operator Function If you enter PASSWORD 1 and PASSWORD 2 correctly, the main screen of KEY MANAGEMENT will be displayed as below. 5- 124...
  • Page 163 MX-4000W 5. Operator Function 5.9.2.1.1 KEY MODE If you choose ‘REMOTE KEY INFO’ button in previous page, you will see the screen as depicted as below. There are 8 elements and these are used to support ‘Remote Key Transfer(RKT)’ each. The 6 elements from Top one –EPP Serial Number- should be needed to implement the environment of RKT.
  • Page 164 MX-4000W 5. Operator Function 5.9.2.1.3 CHECK KEY The CHECK KEY function is used to display the check sum of all injected Keys. The key which is displayed as “_______” means it is in empty state. The authorized people can verify the injected key(s) with this menu after key injection.
  • Page 165 MX-4000W 5. Operator Function 5.9.2.1.4 EDIT KEY The EDIT KEY function is used to enter the Master Key, Unique Key and Mac Key. .The authorized people by bank or DP will enter the Key(s) with this menu. If you choose ‘MASTER KEY(TRIPLE)’,which is used to encrypt the Personal Identity Number(PIN), you will see the screen as depicted as below.
  • Page 166 MX-4000W 5. Operator Function 5.9.2.1.4.1 EDIT MASTERK3 If you select the button of ‘ MASTERK3’ , you will see the screen as depicted as below. If you choose ‘YES’ button, you will see the screen as depicted as below. 5- 128...
  • Page 167 MX-4000W 5. Operator Function If you choose ‘ENTRY’ button, you will see the screen as depicted as below. If entering the first part 32-digit master key is successful, you will see the screen as depicted as below. In this screen, if you want to import the first part 32-digit master key, what you have to do is just selecting the ‘IMPORT’...
  • Page 168 MX-4000W 5. Operator Function The next thing left is to import the second 32-digit master key. If you choose the ‘IMPORT’ button in previous page, you will see the screen as depicted as below to continue the procedure. The procedure to import the second master key is as same as the first one. The whole process to import two master keys can be summarized as below.
  • Page 169 MX-4000W 5. Operator Function 5.9.2.1.4.2 MASTERK3 IMPORTING ERROR If your importing 2 PIN MASTER KEYS is wrong, you will see the screen as depicted as below. 5.9.2.1.4.3 EDIT MACK3. Editing MAC MASTER KEYS is same to editing PIN MASTER KEYS. But if user choose ‘TDES’ by ‘KEY MODE’...
  • Page 170 MX-4000W 5. Operator Function For Example, if a owner of ATM select ‘TDES, MAC(7)’ mode, the screen as depicted as below will be shown on the screen. And if you choose MAC MASTER KEY(SINGLE) button, you will see the screen as depicted as below.
  • Page 171 MX-4000W 5. Operator Function 5.9.2.1.5 CHANGE PASSWORD If you want to change the password for entering ‘KEY MANAGEMENT’, you can do that by just selecting change password in KEY MANAGEMENT screen. If you push (or touch) the ‘CHANGE PASSWORD’ button, you can see the screen as depicted as below.
  • Page 172 MX-4000W 5. Operator Function 5.9.2.2 KEY & CONFIG DOWNLOAD If a user want to receive ‘WORKING KEY’ (NOT RECEIVING MASTER KEY!!!), he/she can do that by just selecting ‘KEY & CONFIG DOWNLOAD’ on the ‘KEY MANAGEMENT ‘ screen as depicted as 5.9.2.1(explained before) .
  • Page 173 MX-4000W 5. Operator Function 5.9.2.3 RKT SETUP If a user want to receive ‘MASTER KEY’ (NOT RECEIVING WORKING KEY!!!), he/she can do that by just selecting ‘RKT SETUP’ on the ‘KEY MANAGEMENT ‘ screen as depicted as 5.9.9.1(explained before) . After selecting it, the screen as below would appear.
  • Page 174 MX-4000W 5. Operator Function 5.9.3 TELEPHONE NUMBER (Only Dial-Up) If you press each button on this menu, phone number of host can be input. You can input character, number and special symbol up to 1~20 digits by using '<' or '>'.
  • Page 175 MX-4000W 5. Operator Function 5.9.4 HOST ADDRESS HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1, PORT NUMBER 1, HOST ADDRESS 2 and PORT NUMBER 2. Press PORT NUMBER 1 and PORT NUMBER 2 buttons, and then the values can be input on this screen.
  • Page 176 MX-4000W 5. Operator Function 5.9.4.1 HOST ADDRESS 1 The HOST ADDRESS 1 function is used to edit the host address 1. Please input the host address 1 in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays.
  • Page 177 MX-4000W 5. Operator Function 5.9.5 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Please input the terminal id in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
  • Page 178 MX-4000W 5. Operator Function 5.9.6 HEALTH CHECK MESSAGE If you press EN/DISABLE button, either "ENABLE" or "DISABLE" can be selected. ATM sends its status periodically to the host when HOST SEND is set up to “Enable”. The interval is dependent on “SEND INTERVAL”.
  • Page 179 MX-4000W 5. Operator Function 5.9.7 REMOTE MONITOR - Display which is to set the information for using Remote Management System (RMS) 1) RMS EN/DISABLE function is used to connect to the RMS mode to enable or to disable. The default option is “ENABLE”.
  • Page 180 MX-4000W 5. Operator Function 5.9.7.1 RMS EN/DISABLE [DIALUP] Display which is to set the RMS RING COUNT for the reception on standby of the ATM. [TCP/IP] Display which is to set the RMS LISTENING PORT for the reception on standby of the ATM.
  • Page 181 MX-4000W 5. Operator Function 5.9.7.2 RMS STATUS SEND EN/DISABLE - Display which is to set the function to transfer STATUS to RMS from the ATM. [DIAL-UP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is ENABLE or DISABLE.
  • Page 182 MX-4000W 5. Operator Function [TCP/IP] 1) RMS STATUS SEND - Display whether RMS STATUS SEND function is enabled or not. - Set the value using EN/DISABLE button. 2) RMS INTERVAL - Display “RMS STATUS SEND” cycle (unit: hours) - Set the value using INTERVAL button. (Input the number from 1 to 24.) 3) URL EN/DISABLE - Display whether to use URL or IP ADDRESS.
  • Page 183 MX-4000W 5. Operator Function 5.9.7.2.1 RMS ADDRESS The RMS ADDRESS function is used to edit the rms address. Please input the rms address in the field and select OK button. If it succeeded, “OPERATION SUCCESSFUL!” displays [Function Key Type] [Touch Type]...
  • Page 184 MX-4000W 5. Operator Function 5.9.8 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format.
  • Page 185 MX-4000W 5. Operator Function 5.9.9 AUTO DAY TOTAL AUTO DAY TOTAL feature allows the ATM to complete a Day Total operation (Without Actually closing out the machine) at a predetermined time each day. This is useful if you are doing accounting of your ATM on a day-to-day basis.

  • Page 186: Transaction Setup

    MX-4000W 5. Operator Function 5.10 TRANSACTION SETUP This transaction setup menu contains DISPENSE LIMIT, LOW CURRENCY CHECK EN/DISABLE, FAST CASH and DENOMINATION. By pressing each button, you can execute each function or enter each sub menu. To go back to the previous screen, press the CANCEL key in pinpad.
  • Page 187 MX-4000W 5. Operator Function 5.10.1 FAST CASH FAST CASH function is used to set the cash amount which is to be displayed on the FAST CASH screen. The maximum amount must be less than the DISPENSE LIMIT. You can set 6 kinds of values which are frequently requested by customer using this function. By using this function, customers withdraw the money more easily.
  • Page 188 MX-4000W 5. Operator Function 5.10.2 DENOMINATION This function is used to set the denomination of note to be set in the cassette. Pressing function key beside menu button selects the cassette to set the denomination of note. Input the note value you want and press the ENTER key in the pinpad.

  • Page 189: Site Map

    MX-4000W 5. Operator Function 5.11 SITE MAP This site map shows the structure of the operator menu tree to aid in searching menu. In case of touch type, if you press each menu SETTLEMENT, JOURNAL, REPORT, DIAGNOSTICS, CUSTOMER SETUP, SYSTEM SETUP, HOST SETUP or TRANSACTION SETUP, then it will enter each sub- menu.
  • Page 190 MX-4000W 5. Operator Function 5.12.1 DAY TOTAL / CASSETTE TOTAL It will perform DAY TOTAL and CASSETTE TOTAL first. 1) DAY TOTAL : Do settlement with host. After settlement, clear transaction information. 2) CASSETTE TOTAL : Clear note count information.
  • Page 191 MX-4000W 5. Operator Function 5.12.2 ADD CASH After performing DAY TOTAL and CASSETTE TOTAL, ADD CASH screen will be shown as below. By pressing button on this menu, you can select cassette to add note count. (Cassette numbers are designated from top to bottom). Input the note count you want to add and press the ENTER key in the pinpad.

  • Page 192: Quick Configuration

    MX-4000W 5. Operator Function 5.13 QUICK CONFIGURATION This menu provides convenience to configure ATM Setup Information at once. This menu consists of NETWORK SETUP, MESSAGE FORMAT SETUP, TERMINAL ID SETUP, PASSWORD SETUP and RESULT CONFIGURATION. 5.13.1 TCP/IP This chapter shows how to configure for TCP/IP Setup Information.
  • Page 193 MX-4000W 5. Operator Function 5.13.1.2 TCP/IP TYPE In case of supporting TCP/IP, this is providing a function setting up communication flow to use when communicating with host. In this menu, you can change TCP/IP TYPE and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three kind of TCP/IP type in this TCP/IP COMMUNICATION menu (STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).
  • Page 194 MX-4000W 5. Operator Function 5.13.1.3 EOT/ENQ OPTION EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and NO ENQ REQUIRED functions. You can select one of these options. 5.13.1.4 HOST ADDRESS HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1 and PORT NUMBER 1.
  • Page 195 MX-4000W 5. Operator Function 5.13.1.5 TERMINAL DHCP If DHCP value is ENABLE, ATM uses DYNAMIC IP to connect to host. Otherwise, ATM uses STATIC IP. If you configure DHCP value to DISABLE and press NEXT, it goes to TERMINAL IP SETUP Screen.
  • Page 196 You can select one of message type to communicate with a data processing company or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS). STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
  • Page 197 MX-4000W 5. Operator Function 5.13.1.8 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format.
  • Page 198 MX-4000W 5. Operator Function 5.13.1.9 STANDARD3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
  • Page 199 MX-4000W 5. Operator Function 5.13.1.10 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
  • Page 200 MX-4000W 5. Operator Function 5.13.1.12 RESULT After performing QUICK CONFIGURATION, the result will be shown as below. 5- 162...
  • Page 201 MX-4000W 5. Operator Function 5.13.2 DIAL UP This chapter shows how to configure for DIALUP Setup Information. 5.13.2.1 COMMUNICATION This is to set up a type of line to communicate with Host. Select DIALUP. In case of setting up DIALUP, communicate with host using modem.
  • Page 202 You can select one of message type to communicate with a data processing company or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS). STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200 message type, STANDARD 3 is Triton 9600 message type and EPS is an extended CSP200 message type.
  • Page 203 MX-4000W 5. Operator Function 5.13.2.5 ROUTING ID The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS format.
  • Page 204 MX-4000W 5. Operator Function 5.13.2.6 STANDARD3 OPTION STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE, COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE. In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be configured. STANDARD 3 OPTION function is used to get the additional information when Triton message is selected.
  • Page 205 MX-4000W 5. Operator Function 5.13.2.7 TERMINAL ID The TERMINAL ID function is used to edit the terminal id number of ATM. Host will identify ATM by looking at terminal ID. Terminal ID will be included in host message and will be printed on the receipt.
  • Page 206 MX-4000W 5. Operator Function 5.13.2.9 RESULT After performing QUICK CONFIGURATION, the result will be shown as below. 5- 168...
  • Page 207 MX-4000W 6. Installation Chapter 6. Installation 6- 1...

  • Page 208: Installation

    MX-4000W 6. Installation 6. Installation 6.1 Installation Information Installation condition and space Following conditions should be met before installing equipment. 1. Temperature while operating should be between 41°F - 95°F. 2. Relative humidity while operating should be between 25% < RH < 85%, Non-Condensed.
  • Page 209 MX-4000W 6. Installation ATM Dimension-Plan View ATM Dimension-Side View 6- 3...
  • Page 210 MX-4000W 6. Installation Installation and Service Clearance Following diagram is describing the areas required for installing and servicing the MX-4000W. NOTE: All the unit in the dimension is mm and ( ) is inch scale. Hyousng recommends it is more convenient for your service personnel to have enough maintenance...
  • Page 211 760mm [29.92] 920mm [36.22] 840mm [33.07] NOTE: 1. The dimensions of a boxed MX-4000W ATM are 620x770x425mm (24.41x30.31x16.73inch, HXWXD). 2. Approximate weight of each MX-4000W ATM is 99.21~110.23lb (45~50 Kg). Actual weight will vary depending on ATM component configuration. 6- 5...

  • Page 212: System Installation

    MX-4000W 6. Installation 6.2 System Installation Unpacking 1. Cut the straps that are fastened around the box with a knife. (See Fig.6.1 below) Be careful when cutting the straps. 2. Use an appropriate tool to remove the nails from the palette. (See Fig.6.2 below) 3.
  • Page 213 MX-4000W 6. Installation Physical Installation-Wall Mounting To install MX-4000W ATM, perform the following steps (referring to the picture in the following pages), NOTE: Prior to the installation, you will need to prepare the hardware (e.g. shank) to mount the mounting frame bracket.
  • Page 214 MX-4000W 6. Installation Attaching the mounting frame bracket separated from the ATM 6- 8...
  • Page 215 MX-4000W 6. Installation Attaching the mounting frame bracket using the hardware (e.g. shank, studs, and so on) 6- 9...
  • Page 216 MX-4000W 6. Installation To help meet ADA guidelines, it is recommended that the bottom of the mounting frame bracket is 1m (39.37inch) off the floor. 6- 10...
  • Page 217 MX-4000W 6. Installation Hanging the ATM on the mounting frame bracket. 6- 11...
  • Page 218 MX-4000W 6. Installation Hanging the ATM on the mounting frame bracket and fastening the screws (6ea) 6- 12...
  • Page 219 To take the power cable and LAN cable out of the ATM, separate the bracket on the bottom inside the ATM. After taking them out, place the bracket on its original position. Power & LAN Cable Hole when installing MX-4000W on the wall 6- 13...
  • Page 220 MX-4000W 6. Installation The external appearance after the completion of installation 6- 14...
  • Page 221 MX-4000W 7. Appendix Chapter 7. Appendix 7- 1...

  • Page 222: Appendix

    MX-4000W 7. Appendix 7. Appendix 7.1 Error Code Table Card Reader Error Code Description Trouble shooting 8217091 Card in card reader Remove card 1101910 LOST CARD", DEV_MCU 9723010 Failed to open device Check the serial port or cable 9723011 Communication error...
  • Page 223 MX-4000W 7. Appendix Error Code Description Trouble shooting 1. Power Off/On 2. Check DIP MCR 90005 DIP MCR power on failure 3. Check cable connection 1. Power Off/On 2. Check DIP MCR 90006 DIP MCR power off failure 3. Check cable connection...
  • Page 224 MX-4000W 7. Appendix Error Code Description Trouble shooting Call your attendant 3102700 SS-ES-LRC card Call your attendant 3103000 Detection of Power failure Abnormal condition was found on the Call your attendant 3106000 power-line(Vcc) of ICC(or SAM) Call your attendant 3106100...
  • Page 225 MX-4000W 7. Appendix Error Code Description Trouble shooting Check your account D0014 Invalid Card Number Check your card D0054 Expire Card Check your card D0057 Transaction not Permitted – Card 1. Power Off/On IDN0X DIP MCR connection failure 2. Check DIP MCR 3.
  • Page 226 MX-4000W 7. Appendix Cash Dispenser Error Code Description Trouble shooting Normal Status 00000 Feeding Time-out between CHECK Sensor 4V001 and SONAR Sensor Feeding Time-out between SONAR Sensor 4V002 and DIVERT Sensor Feeding Time-out between DIVERT Sensor 4V003 and EXIT Sensor...
  • Page 227 MX-4000W 7. Appendix Error Code Description Trouble shooting Recogniging Abnormal Command 4V016 Recognizing Abnormal Parameters on the 4V017 Command Downdoad Sequecne is incorrect. 4V018 Failure of Write 4V019 Not to Give Verify command on Reset after 4V01A Downloading Program Failure of Writing EEPROM...
  • Page 228 MX-4000W 7. Appendix Error Code Description Trouble shooting Path1 Sensor is Always On. 4V030 Check1 Sensor is Always On. 4V031 CST_IN1 Sensor is Always On. 4V032 Path2 Sensor is Always On. 4V033 Check2 Sensor is Always On. 4V034 CST_IN2 Sensor is Always On.
  • Page 229 MX-4000W 7. Appendix Error Code Description Trouble shooting 4V04A Check4 Sensor is Always Off. 4V04B CST_IN4 Sensor is Always Off. 40047 Banknote Pick Up Error in the Cassette1 on NEAREND State 4005B Banknote Pick Up Error in the Cassette2 on NEAREND State...
  • Page 230 MX-4000W 7. Appendix Error Code Description Trouble shooting 9747C Pick-up Error in Cassette4 ( Banknotes exist in Cash Cassette1) 4V080 Detect Note in Cassette 1 Check Sensor 4V081 Detect Note in Cassette 2 Check Sensor or Path 2 4V082 Detect Note in Cassette 3 Check...
  • Page 231 MX-4000W 7. Appendix Modem Error Code Description Trouble shooting D030000 Modem is not responding Check the modem controller. The target call address has call blocking 1. Check modem cable D030100 enabled. 2. Contact to technician support team 1. Check modem cable D030200 The specified terminal identifier is invalid.
  • Page 232 MX-4000W 7. Appendix Miscellaneous Error Code Description Trouble shooting 1030100 DEV_PIN (Key data error from host) Contact to host 2000400 Vault door open Close the vault door. Check door switch. Failed to connect communication between Check if communication cable or COM port is not...
  • Page 233 MX-4000W 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97221C6 PrintForm() offset is Invalid 2. Call your attendant 1. Reboot ATM 97221C7 Invalid Form (Too many Fields) 2. Call your attendant 1. Reboot ATM 97221D1 Media is not Found 2.
  • Page 234 MX-4000W 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM 97915XX DEV_BRM Time over Error Code 2. Call your attendant 1. Reboot ATM 97916XX DEV_PBM Time over Error Code 2. Call your attendant 1. Reboot ATM 97918XX DEV_PIN Time over Error Code 2.
  • Page 235 MX-4000W 7. Appendix Error Code Description Trouble shooting 1. Reboot ATM 9799908 SCREEN ERROR 2. Call your attendant 1. Check power supply 991@@91 ON TRANSACTION POWER OFF 2. Check backup battery Check the modem connection and the modem D000100 Error while modem initializing test.
  • Page 236 MX-4000W 7. Appendix Error Code Description Trouble shooting D001900 SYSTEM ERROR Transaction was denied by host Surcharge screen should have been Check the transaction from the host and try again. D002000 displayed Check BIN List D002100 ROUTING LOOKUP PROBLEM Transaction was denied by host...
  • Page 237 MX-4000W 7. Appendix Error Code Description Trouble shooting Check the transaction from the host and try again. D008300 Can not Verify PIN Try different cards. Check the transaction from the host and try again. D008600 Can not Verify PIN Try different cards.
  • Page 238 MX-4000W 7. Appendix Error Code Description Trouble shooting D00A100 FS out (after available balance) Check the terminal setting from the host. D00A200 FS out (after surcharge amount) Check the terminal setting from the host. D00A300 FS out (after authorization response text) Check the terminal setting from the host.
  • Page 239 MX-4000W 7. Appendix Error Code Description Trouble shooting D00BB00 Balance amount Error D00BC00 Actual Surcharge Error D00BD00 Sequence Number MISMATCHED D00BF00 BUSINESS DATE Error D00C000 Settlement Error D00C100 Host Mac result error Check the key mode and MAC value D00C200...
  • Page 240 MX-4000W 7. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D140600 Disconnected by Congestion 2. Contact telephone company 1. Check modem and modem cable connection D140700 Disconnected by Incompatible 2. Contact telephone company 1. Check modem and modem cable connection...
  • Page 241 MX-4000W 7. Appendix Error Code Description Trouble shooting 1. Check modem and modem cable connection D170700 NAK retry error. 2. Contact telephone company 1. Check modem and modem cable connection D170800 Send retry error 2. Contact telephone company D170900 Modem initialize fail...
  • Page 242 MX-4000W 7. Appendix Error Code Description Trouble shooting D320400 Get Line ID Failed D320500 Modem Comport Failed D320600 Call Failed D320700 No Answer D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using CRC Refer to E7.
  • Page 243 MX-4000W 7. Appendix Error Code Description Trouble shooting RMS Phone Number is not inputted in F000E00 Enter RMS phone number. RMS Enable F000F00 Terminal Number is not inputted Enter Terminal number. (required) F001000 Routing ID is not inputted Enter Routing ID. (required) F001100 Master Key Serial Number is not inputted Enter Master key serial number.
  • Page 244 MX-4000W 7. Appendix Error Code Description Trouble shooting POWERAB UPS ABNORMAL Check UPS POWERAC POWER OUT OR AC OFF Check AC power status and environment 1. Check AC power status and environment POWERBA BATTERY LOW 2. Check UPS SDN0100 Service Panel (SPL) communication error Check the cables and connections.
  • Page 245 MX-4000W 7. Appendix Description for error code organization If an error occurs, you can understand cause of error through error code and help operator to judge situation. Below example is forms and contents for error code “5-40047(00)”. 1. 5 in front “-“ is procedure number, and you can analysis the procedure that an error occurs through that number.

  • Page 246: Installation Guide

    MX-4000W 7. Appendix 7.2 Installation Guide 7.2.1 Software Quick Installation Guide Clear NVRAM (1) NVRAM There are many important data in the NVRAM such as journal and configuration data. To clear all of configuration and journal data to the initial status, clear NVRAM after S/W installation.
  • Page 247 MX-4000W 7. Appendix 2) Select “SYSTEM SETUP” menu 3) Select “SYSTEM CONTROL” menu 7- 27...
  • Page 248 MX-4000W 7. Appendix 4) Select “CLEAR ALL” menu. 4-1) In S/W released for USA, there is necessity to check the type of machine only in the case of NH1800SE and MX4000W. So if you select CLEAR ALL button or CLEAR SETTING button, the next screen would be changed as like as below to check the type manually.
  • Page 249 MX-4000W 7. Appendix 7.2.2 Installation Guide DIAL-UP INITIAL SETTING (1) DIAL-UP SETTING 1) Input Master password to enter main screen. 2) Select “HOST SETUP” menu. 7- 29...
  • Page 250 MX-4000W 7. Appendix 3) Select “TELEPHONE NUMBER” menu. 4) Be sure to input the telephone numbers both in the HOST PHONE #1 and in the HOST PHONE #2 after selecting “HOST PHONE #1” and “HOST PHONE #2” menu and click ‘ENTER’ on the pinpad.
  • Page 251 MX-4000W 7. Appendix TCP/IP INITIAL SETTING (1) TCP/IP SETTING 1) Input Master password to enter main screen. 2) Select “CUSTOMER SETUP” menu. 7- 31...
  • Page 252 MX-4000W 7. Appendix 3) Select “SELECT PROCESSOR” menu. 4) Select “COMMUNICATION” menu. 5) Select “TCP/IP” menu and message in the COMMUNICATION box will be changed from DIALUP to TCP/IP. 6) Click ‘CANCEL’ button and SELECT PROCESSOR screen will be back.
  • Page 253 MX-4000W 7. Appendix 7) Select “MESSAGE FORMAT” menu in the SELECT PROCESSOR screen. 8) Select “STANDARD1” menu in the MESSAGE FORMAT screen. Click ‘CANCEL’ button to go SELECT PROCESSOR screen. 7- 33...
  • Page 254 MX-4000W 7. Appendix 9) Select “TCPIP TYPE” menu in the SELECT HOST screen. 10) Set “STANDARD” in the TCP/IP TYPE menu and set DISABLE in the SSL OPTION menu. Click ‘CANCEL’ button to go SELECT PROCESSOR screen. 10-1) In S/W released for USA, there is the menu for SSL CERT. EN/DISABLE as like as below. If a owner want to use SSL CERT(certificate issued by host to recognize the other side when communicating with each other) please, set the SSL CERT.
  • Page 255 MX-4000W 7. Appendix 11) Click ‘CANCEL’ button and CUSTOMER SETUP screen will be shown. Click ‘CANCEL’ button once more to go to the OP MAIN screen. And select “SYSTEM SETUP” menu. 12) Select “TERMINAL IP” menu. 13) Set “DHCP EN/DISABLE” as DISABLE to activate buttons related with “STATIC IP”...
  • Page 256 MX-4000W 7. Appendix 16) Select “HOST ADDRESS” menu in the HOST SETUP screen. 17) Select “URL EN/DISABLE” menu in the HOST ADDRESS screen. 18) Select “HOST ADDRESS 1”, “PORT NUMBER 1”, “HOST ADDRESS 2”, “PORT NUMBER 2” in the HOST ADDRESS screen and set input values individually.

  • Page 257: Transaction Screen Flow

    MX-4000W 7. Appendix 7.3 Transaction Screen Flow This chapter shows you the demonstration screen. 7.3.1 TRANSACTION PROCESS (ENGLISH) 7.3.1.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader.
  • Page 258 MX-4000W 7. Appendix 7.3.1.3 ENTER PIN This screen is to enter PIN of customer's card 7.3.1.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
  • Page 259 MX-4000W 7. Appendix 7.3.1.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] 7.3.1.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not.
  • Page 260 MX-4000W 7. Appendix 7.3.1.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 7- 40...
  • Page 261 MX-4000W 7. Appendix 7.3.1.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw.
  • Page 262 MX-4000W 7. Appendix 7.3.1.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 42...
  • Page 263 MX-4000W 7. Appendix 7.3.1.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 7- 43...
  • Page 264 MX-4000W 7. Appendix 7.3.1.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 44...
  • Page 265 MX-4000W 7. Appendix 7.3.1.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 45...
  • Page 266 MX-4000W 7. Appendix 7.3.1.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] 7.3.1.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
  • Page 267 MX-4000W 7. Appendix 7.3.1.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] 7.3.1.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
  • Page 268 MX-4000W 7. Appendix 7.3.1.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 48...
  • Page 269 MX-4000W 7. Appendix 7.3.1.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 49...
  • Page 270 MX-4000W 7. Appendix 7.3.1.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 50...
  • Page 271 MX-4000W 7. Appendix 7.3.1.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 7.3.1.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire...
  • Page 272 MX-4000W 7. Appendix 7.3.1.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 52...
  • Page 273 MX-4000W 7. Appendix 7.3.1.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 53...
  • Page 274 MX-4000W 7. Appendix 7.3.1.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 54...
  • Page 275 MX-4000W 7. Appendix 7.3.2 TRANSACTION PROCESS (SPANISH) 7.3.2.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader. 7.3.2.2 SELECT LANGUAGE Language a customer would like to use in transaction can be selected in this screen.
  • Page 276 MX-4000W 7. Appendix 7.3.2.3 Enter PIN This screen is to enter PIN of customer's card 7.3.2.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
  • Page 277 MX-4000W 7. Appendix 7.3.2.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] 7.3.2.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not.
  • Page 278 MX-4000W 7. Appendix 7.3.2.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 7- 58...
  • Page 279 MX-4000W 7. Appendix 7.3.2.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw.
  • Page 280 MX-4000W 7. Appendix 7.3.2.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 60...
  • Page 281 MX-4000W 7. Appendix 7.3.2.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 7- 61...
  • Page 282 MX-4000W 7. Appendix 7.3.2.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 62...
  • Page 283 MX-4000W 7. Appendix 7.3.2.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 63...
  • Page 284 MX-4000W 7. Appendix 7.3.2.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] 7.3.2.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
  • Page 285 MX-4000W 7. Appendix 7.3.2.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] 7.3.2.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
  • Page 286 MX-4000W 7. Appendix 7.3.2.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 66...
  • Page 287 MX-4000W 7. Appendix 7.3.2.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 67...
  • Page 288 MX-4000W 7. Appendix 7.3.2.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 68...
  • Page 289 MX-4000W 7. Appendix 7.3.2.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 7.3.2.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire...
  • Page 290 MX-4000W 7. Appendix 7.3.2.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 70...
  • Page 291 MX-4000W 7. Appendix 7.3.2.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 71...
  • Page 292 MX-4000W 7. Appendix 7.3.2.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 72...
  • Page 293 MX-4000W 7. Appendix 7.3.3 TRANSACTION PROCESS (FRENCH) 7.3.3.1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader. 7.3.3.2 SELECT LANGUAGE Language a customer would like to use in transaction can be selected in this screen.
  • Page 294 MX-4000W 7. Appendix 7.3.3.3 Enter PIN This screen is to enter PIN of customer's card 7.3.3.4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal, balance inquiry and transfer is selected in this screen.
  • Page 295 MX-4000W 7. Appendix 7.3.3.4.1 WITHDRAWAL: FEE NOTICE This screen is to show a customer the information of surcharge. [Function Key Type] [Touch Type] 7.3.3.4.2 WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not.
  • Page 296 MX-4000W 7. Appendix 7.3.3.4.3 WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card) This screen is to ask a customer where he/she wants to withdraw in checking, saving, credit card [Function Key Type] [Touch Type] 7- 76...
  • Page 297 MX-4000W 7. Appendix 7.3.3.4.4 WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal. If there is not any amount to withdraw, please select the “OTHER” key and can input the amount the customer would like to withdraw.
  • Page 298 MX-4000W 7. Appendix 7.3.3.4.5 WITHDRAWAL: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 78...
  • Page 299 MX-4000W 7. Appendix 7.3.3.4.6 WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY This screen is to show the customer that his/her request amount is dispensing and to notify the customer to take his/her money. 7- 79...
  • Page 300 MX-4000W 7. Appendix 7.3.3.4.7 WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 80...
  • Page 301 MX-4000W 7. Appendix 7.3.3.4.8 WITHDRAWAL: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 81...
  • Page 302 MX-4000W 7. Appendix 7.3.3.4.9 TRANSFER: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she gets the receipt or not. [Function Key Type] [Touch Type] 7.3.3.4.10 TRANSFER: SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he/she wants to transfer from; checking, saving, credit card...
  • Page 303 MX-4000W 7. Appendix 7.3.3.4.11 TRANSFER: SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he/she wants to transfer to; checking, saving, credit card [Function Key Type] [Touch Type] 7.3.3.4.12 TRANSFER: ENTER TRANSFER AMOUNT This screen is to select the amount of transfer.
  • Page 304 MX-4000W 7. Appendix 7.3.3.4.13 TRANSFER: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 84...
  • Page 305 MX-4000W 7. Appendix 7.3.3.4.14 TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 85...
  • Page 306 MX-4000W 7. Appendix 7.3.3.4.15 TRANSFER: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 86...
  • Page 307 MX-4000W 7. Appendix 7.3.3.4.16 INQUIRY: SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he/she wants to get the receipt or not. [Function Key Type] [Touch Type] 7.3.3.4.17 INQUIRY: SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he/she wants to inquire...
  • Page 308 MX-4000W 7. Appendix 7.3.3.4.18 INQUIRY: CONNECTING HOST This screen is to show the customer that the transaction is in progress. 7- 88...
  • Page 309 MX-4000W 7. Appendix 7.3.3.4.19 INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT This screen is to show the customer that his/her transaction record is printing and to notify the customer to take his/her receipt. 7- 89...
  • Page 310 MX-4000W 7. Appendix 7.3.3.4.20 INQUIRY: THANK YOU This screen is to show the customer that the transaction has been successfully completed. 7- 90...

  • Page 311: Supported Usb Memory And Hub

    MX-4000W 7. Appendix 7.4 Supported USB Memory and HUB 7.4.1 USB Memory 7.4.1.1 Supported USB Memory Vendor Modem Model Memory Remarks Sony Corporation Storage Media 512MB (VID:0x054C) (PID:0x0243) SMI Corportation USB Disk 512MB (VID:0x090C) (PID:0x1000) Kingston Data Traveler 512MB (VID:0x0951)
  • Page 312 MX-4000W 7. Appendix 7.4.2 Supported USB HUB Types Vendor Modem Model VID(HUB CHIP Vendor) Macsense UH-Mini4i 0x05E3(Genesys Logics inc) 0x0606 Connectivity INLAND Inland USB2.0 HUB 0x0409(NEC Corporation) 0x005A VAKO USB 2.0 Aluminum 0x05E3(Genesys Logics inc) 0x0606 International Inc I.Connector(PPA PPA Int'l...

  • Page 313: Advertisement Image Update Guide

    MX-4000W 7. Appendix 7.5 Advertisement Image Update Guide 7.5.1 Preparation Software Update function in Nautilus Hyosung’s Windows CE Machine is applicable to update advertisement images. 7.5.1.1 Supported Image Format The following table describe the supporting format of welcome advertisement image...
  • Page 314 MX-4000W 7. Appendix 7.5.1.2 Updating your own UpdateInfo.dat (Optional) Advertisement images are updated using the software update program. While updating program proceeds, a line of message shows up in the main screen. If you want to change the message, just edit UpdateInfo.dat.
  • Page 315 MX-4000W 7. Appendix 7.5.1.3 Makeing SW Update media 1) Make “UPDATE” folder in the USB memory drive or the SD Card. 2) Make “NH2700CE” folder in the “UPDATE” folder. 3) Make “PATCH” folder in the “NH2700CE” folder. 4) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 5) Make “ADVERTISEMENT”...
  • Page 316 7. Appendix The following picture describes the layout of the USB Drive or SD Card. (If you have the master media which get from Nautilus Hyosung, you can see the same layout except “Patch” folder. “Patch” folder is replaced “master” folder.)
  • Page 317 MX-4000W 7. Appendix 7.5.2 Execute updating 7.5.2.1 Software Update Advertisement images can be installed or updated by Software Update tool in supervisor menu. You can update advertisement images by software downloading with MoinView server. Please refer to the MoinView manual for the detail downloading functionality.
  • Page 318 MX-4000W 7. Appendix 3) Plug the USB drive in USB slot and press left-top function key, “SOFTWARE UPDATE”. 4) Press left function key, “YES”. When “YES” button is selected, new software in USB drive is transferred to a dedicated directory(ATM) and ATM will start to reboot automatically.
  • Page 319 MX-4000W 7. Appendix 7.5.2.2 Enable Welcome Advertisement You can enable or disable Welcomoe Advertisement in the supervisor menu. 1) Press CUSTOMER SETUP button 7- 99...
  • Page 320 MX-4000W 7. Appendix 2) Press “WELCOME ADVERTISEMENT” button 3) Press “WELCOME ADVERTISEMENT” button 7- 100...
  • Page 321 MX-4000W 7. Appendix 4) You can enable or disable Advertisement images to view by pressing “SCREEN” Key. 7- 101...
  • Page 322 MX-4000W 7. Appendix 7.5.2.3 Enable Transaction Advertisement You can enable or disable Transaction Advertisement in the supervisor menu. 1) Press CUSTOMER SETUP button 7- 102...
  • Page 323 MX-4000W 7. Appendix 2) Press “ADVERTISEMENT” button 3) Press “TRANSACTION ADVERTISEMENT” button 7- 103...
  • Page 324 MX-4000W 7. Appendix 4) You can enable or disable welcome dvertisement images to view by pressing “SCREEN” Key. 5) You can enable or disable transaction dvertisement images to view by pressing “SCREEN” Key. 7- 104...
  • Page 325 MX-4000W 7. Appendix 7.5.3 Making MoniView update media All supported image format refer to “Supported Image Format” 1) Make “PATCH” folder. 2) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 3) Make “ADVERTISEMENT” folder in the “PATCH” folder. 4) Make “1024_600” folder in “ADVERTISEMENT” folder.
  • Page 326 MX-4000W 7. Appendix The following picture describe the layout of Zip file PATCH.ZIP UpdateInfo.dat ADVERTISEMENT 1024_600 Adv_01.jpg Adv_02.jpg Adv_03.jpg Adv_04.jpg Adv_05.jpg Adv_06.jpg TranAdv_01.jpg TranAdv_02.jpg TranAdv_03.jpg TranAdv_04.jpg TranAdv_05.jpg TranAdv_06.jpg And you can download the “Patch.zip” using MoniView. 7- 106...

  • Page 327: Background Image Update Guide

    MX-4000W 7. Appendix 7.6 Background Image Update Guide 7.6.1 Preparation Software Update function in Nautilus Hyosung’s Windows CE Machine is applicable to update advertisement images. 7.6.1.1 Supported Image Format The following table describe the supporting format of change background image...
  • Page 328 MX-4000W 7. Appendix 7.6.1.2 Updating your own UpdateInfo.dat (Optional) Background images are updated using the software update program. While updating program proceeds, a line of message shows up in the main screen. If you want to change the message, just edit UpdateInfo.dat.
  • Page 329 10) Copy all image files to under “Function” or “ Touch” folder.(check the file name) The following picture describes the layout of the USB Drive or SD Card. (If you have the master media which get from Nautilus Hyosung, you can see the same layout except “Patch” folder. “Patch” folder is replaced “master” folder.)
  • Page 330 MX-4000W 7. Appendix 7.6.2 Execute updating 7.6.2.1 Software Update Advertisement images can be installed or updated by Software Update tool in supervisor menu. You can update advertisement images by software downloading with MoinView server. Please refer to the MoinView manual for the detail downloading functionality.
  • Page 331 MX-4000W 7. Appendix 3) Plug the USB drive in USB slot and press left-top function key, “SOFTWARE UPDATE”. 4) Press left function key, “YES”. When “YES” button is selected, new software in USB drive is transferred to a dedicated directory(ATM) and ATM will start to reboot automatically.
  • Page 332 MX-4000W 7. Appendix 7.6.2.2 Setup change background You can set up change background option in the supervisor menu. 1) Press CUSTOMER SETUP button 7- 112...
  • Page 333 MX-4000W 7. Appendix 2) Press “OPTIONAL FUNCTION 2” button 3) Press “SCREEN SERVICES” button 7- 113...
  • Page 334 MX-4000W 7. Appendix 4) Press “CHANGE BACKGROUND” button 5) You can set up change background images to view by pressing “SCREEN” Key or “DEFAULT SCREEN”. 7- 114...
  • Page 335 MX-4000W 7. Appendix 7.6.3 Making MoniView update media All supported image format refer to “Supported Image Format” 1) Make “PATCH” folder. 2) Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional) 3) Make “SCREEN” folder in the “PATCH” folder. 4) Make “Backs” folder in “SCREEN” folder.

  • Page 336: Weather Service Guide

    MX-4000W 7. Appendix 7.7 Weather Service Guide ATM from the idle screen, a feature that will display weather information. Weather information set up and updated only by MoniView, ATM displaying weather information for today and tomorrow that gives How to register and update detailed weather information, please see the manual of MoniView.

  • Page 337: Anti Skimming Service (Warning Against Illegal Trials To Card Reader)

    MX-4000W 7. Appendix 7.8 Anti Skimming Service (Warning against illegal trials to card reader ) If your machine can support the Anti Skimming, it is possible to set the machine for detecting metallic stuff attached to card reader illegally. If this is set, once a offender attack the card reader, the screen would be changed into the one as like as below.

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