Datamax M-Class Mark II Operator's Manual page 91

Problem
Label Alignment is
incorrect. Pressing
successively
FEED
results in a label
length longer than
actual, one-inch.
Tear Mode is selected
but the label stop
position (present
position) is not far
enough forward.
Tear Mode is selected
but the label stop
position (present
position) is too far
forward.
The light
ERROR
illuminates during
label alignment.
Appendix C – Paper Menu Setup
Possible Cause
Label Alignment
Length is not correct.
The default Label
Alignment Length is
1.00", and will result in
this behavior when any
larger label length is
used without setting
the appropriate length
Another present
position has been
determined. Enabling
the Present Sensor
causes the label stop
position (present
position) to be
approximately 0.1"
behind the peel bar.
~OR~
The Present Adjust
value is not correct.
Another present
position has been
determined.
~OR~
The Present Adjust
value is not correct.
The label supply is
empty
Solution
Set Label Alignment to AUTO. Press and hold

until paper moves for automatic Label
FEED
Alignment length measurement.
~OR~
Measure the label length and use the Setup

Menu to set the new length. Print a Database
Configuration label to ensure the new length has
been set.
Disable the Present Sensor.

~OR~
Ensure the host computer is not providing a

Present Distance shorter than is required for the
Tear Bar.
Use the Setup Menu to modify the Present

Adjust value.
Ensure the host computer is not providing a

Present Distance longer than is required for the
Tear Bar.
Use the Setup Menu to modify the Present

Adjust value.
Load media.

85