Datamax M-Class Mark II Series Operator's Manual
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Datamax M-Class Mark II Series Operator's Manual

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  • Page 1 Operator’s Manual...
  • Page 3 Datamax-O’Neil hereunder by the purchaser for a defective product. In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or software or in the performance of any services.
  • Page 4 Important Safety Instructions This printer has been carefully designed to provide many years of safe, reliable performance. As with all types of electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the equipment: •...

  • Page 5: Table Of Contents

    Getting Started Introduction ..............1 Unpacking ..............1 Printer Setup Printer Connections ............3 Loading Media ..............6 Media Sensor Adjustment ..........8 Loading Ribbon ............... 9 Printer Operation Front Panel (Non-Display Models) ........13 Front Panel (Display-Equipped Models) ....... 15 Windows Driver...............
  • Page 6 Maintenance and Adjustments Cleaning Intervals ............47 Cleaning the Printhead ............. 48 Media Width Adjustment ..........49 Printhead Burn Line Adjustment ........50 Printhead Pressure Adjustment ......... 51 Printhead Replacement ............ 52 Darkness Adjustment............53 Resetting the Printer............54 Downloading Firmware and Fonts ........55 5.10 File Handling Messages (Display-Equipped Models) ....

  • Page 7: Getting Started

    A Windows™ printer driver can be found on our website (http://www.datamax-oneil.com/) or on the included CD-ROM for printing from common applications. If you wish to write a custom program, a copy of the Class Series 2 Programmer’s Manual...
  • Page 8 Chapter 1 – Getting Started...

  • Page 9: Printer Setup

    Power Connection  Before connecting the AC Power Cord or interface cables to the printer, ensure the Power On/Off Switch is in the ‘Off’ position. 1. Place the printer on a firm, level surface. 2. Ensure that the Power Switch on the Printer is in the ‘Off’ position. 3.
  • Page 10 Interface Connection The printer can be connected to the host via the parallel, USB, serial, or optional network interface. The printer will automatically connect to the first port that delivers valid data. Once established, the printer’s power must be cycled ‘Off’ and ‘On’ to change an interface connection. A couple of Optional Ethernet Print Servers (wired and wireless) are available.
  • Page 11 SDIO Connections - When installing an SDIO Card, turn OFF the printer then slide the card into the slot. Module “F” will be recognized by the printer. When removing a card, turn OFF the printer then press inward on the card to release it. USB Host Port Connections - The USB Host Ports support plug and play device installation and removal.

  • Page 12: Loading Media

     To print directly from stored files at power-up; see Section 4.5, System Settings, User Label Mode.  To print a previous label format that is stored in memory: 1. Press the MENU button then select Printer Options. 2. Select Modules and then Print File. Load media into the printer as follows: 1.
  • Page 13  Roll Media  Media Hanger Guide  Media Sensor  Media Guide 5. Close the Printhead Assembly and press down until it locks into place. 6. Close the cover and press the button several times to position the media and ensure FEED proper tracking.

  • Page 14: Media Sensor Adjustment

    The Media Sensor needs to be positioned so that the printer can detect the presence of media and the top-of-form (except for continuous stock, where the TOF is set through the front panel. To adjust: 1. With media loaded, as described in Section 2.2, grasp the Slide Tab and move the Sensor Eye Mark into position over media according to the table below.

  • Page 15: Loading Ribbon

    Ribbon is required with thermal transfer media. It is recommended that the width of the ribbon be slightly wider than the media being used. The printer can use either ribbons with the ‘coating side in’ or ribbons with the ‘coating side out’. To load: Using a ribbon that is slightly wider than your media (and liner, if any) will help protect against •...
  • Page 16 Ribbon Routing Diagrams (CSI) ‘Coating Side In’ Ribbon Routing (CSO) ‘Coating Side Out’ Ribbon Routing Chapter 2 - Printer Setup...
  • Page 17 3. Route the ribbon under the Ribbon Idler and then out the front of the printer approximately 12 inches.  Ribbon Roll  Ribbon Supply Hub  Ribbon Idler 4. Close the Printhead Assembly and press down until it locks into place. ...
  • Page 18 5. Route the ribbon up and then around to the Ribbon Take-Up Hub, winding it several times in a clockwise direction to secure it in place.  Ribbon Take-up Hub 6. Close the cover and press the Feed button several times to position the ribbon and ensure proper tracking.

  • Page 19: Printer Operation

    The Front Panel consists of three indicator lights and three function buttons. The functions of these lights and controls are listed in the following sections. Non-display printers can be configured using the DMXConfig Utility (see Section 3.4). The printer can also be configured using the Paper Menu Setup, (see Appendix C) for users that do not have a host connection available.
  • Page 20 3.1.2 Buttons , and perform different functions based on the operational mode. CANCEL PAUSE FEED Ready Mode Functions These functions can be performed at any time when the printer is at idle. Function Button(s) Description Pause Pause Pauses and un-pauses the printer Feed / Clear Fault Feed Feeds one label or clears fault condition...

  • Page 21: Front Panel (Display-Equipped Models)

    The Control Panel is an event-driven interface composed of a graphic display and keyboard. In addition to providing current printer information, the mode-dependent panel allows the items in the Main Display Area and the keyboard functions to change as operational events require. Icons &...

  • Page 22: Windows Driver

    The Windows driver is located on the Accessories CD-Rom included with your printer. For the latest version please visit our web site at www.datamax-oneil.com. Installing the Windows Driver: Place the Accessories CD-Rom included with your printer into your computers CD-Rom drive.
  • Page 23 Important Notes: The Windows driver functions the same as any other Windows printer. A built in help file is available for complete information on all settings; however, there are some important settings that should be observed for trouble free printing. Page Setup Tab: Stock Options Tab: Print Speed &...

  • Page 24: Printer Configuration Utility

    Be sure to use the DMXConfig utility located on the Accessories CD-Rom that is included with your  printer. Older versions might not operate correctly with some printers. For the latest version please visit our web site at www.datamax-oneil.com. Once you have installed the DMXConfig utility: 1. Connect the host to the printer with a serial or parallel cable.

  • Page 25: Media Calibration

    3.5.1 Quick Calibration Quick Calibration should be performed as part of the media loading routine to fine-tune the sensing parameters. (1) This calibration is not necessary when using continuous stock.  (2) Media containing large gaps may require a change in the PAPER EMPTY DISTANCE before proceeding.
  • Page 26 3.5.3 Standard Calibration The Standard Calibration can be performed using the DMXConfig Utility (see Section 3.4) and using the front panel buttons (see Appendix C). On display-equipped printers the Standard Calibration routine can also be initiated via the printer’s menu, see Section 4.5. Once you have installed the DMXConfig utility and the printer is properly loaded with media: 1.
  • Page 27 7. The Calibration Wizard will now prompt you to ‘Load Backing’. Peel off a few labels and position the backing material in the media sensor. Close the printhead and click “OK”. 8. The Calibration Wizard will now prompt you to ‘Remove Stock’. Remove all media and backing from the printer.

  • Page 28: User Defined Label (Display-Equipped Models)

    The User-Defined Label allows a template to be populated by variable data (via the printer’s control panel or a USB QWERTY keyboard). The template is a stored label format, where fields delimited by an ampersand (&) become variable. The printer will prompt you to enter the variable field data. For example, the stored label format could contain the data 19131423443&ENTER NAME&...

  • Page 29: Menu System

    Application Version 12.071 or greater. Print a Configuration Label to identify your printer’s current version of firmware. To upgrade the firmware, visit our website http://www.datamax-oneil.com/ The multi-purpose Menu, Test, and Navigation Buttons allow Menu System entry, negotiation, and parameter selection functions: To print a label from the Test Menu, press the TEST BUTTON;...

  • Page 30: The User Menu

    The User Menu contains basic selections in these menus: Media Settings  Print Control  Printer Options  System Settings  (1) Some setting changes will only become effective (and saved) after selecting YES at the Save Changes prompt.  (2) Labeling software may, in some cases, override the printer menu settings;...

  • Page 31: The Test Menu

    The Test Menu contains test and informational label selections: Print Quality Label  Ribbon Test Label  Test Label  Validation Label  Print Configuration  Print Last Label  User Defined Label  Internally generated, these labels are printed at pre-selected media type, speed, and heat settings.
  • Page 32 DISPLAYED ITEM ITEM DESCRIPTION MEDIA TYPE Selects the method used to print labels and should be set according to the type of media being used, where: DIRECT THERMAL Sets use for media that is heat reactive to produce an image. THERMAL Sets use for media that requires a ribbon to produce an image.
  • Page 33 SENSOR Selects the media sensor calibration method, where: CALIBRATION PERFORM Sets the values via internal printer calculations, as described in the STANDARD CALIBRATION CALIBRATION procedure. ADVANCED ENTRY Sets the values via manual entry (typically for hard to calibrate label stocks), as described in the ADVANCED ENTRY CALIBRATION where: PAPER SENSOR Establishes the threshold for the paper value (0 - 255), where 170 is the default...
  • Page 34 Print Control The Print Control menu contains printing throughput, offset and custom setup functions: Heat  Print Speed  Feed Speed  Reverse Speed *  Slew Speed *  Row Offset  Column Offset  Present Distance  TOF Precedence ...
  • Page 35 PRESENT DISTANCE Sets the label stop position (0 - 4.00 inches) past the start of print position upon output. When subsequent label formats are received, the printer will automatically back up the label to position it at the start of print position, where: AUTO Is the default setting (Auto Mode).
  • Page 36 Printer Options The Printer Options menu contains file-handling, module, and optional equipment settings: Modules  Present Sensor  Cutter  RFID  GPIO Port   Items denoted with an asterisk (*) are only accessible through the Advanced Menu; also, certain selections will appear only when equipped with that option.
  • Page 37 FORMAT Selects from a list of modules available for formatting by the printer; see Section MODULE * 5.10, File Handling Messages. Choosing FORMAT MODULE will erase existing data in the selected module DELETE FILE * Selects from the list of available files for deleting; see Section 5.10, File Handling Messages.
  • Page 38 HF SETTINGS * Sets HF tag parameters, as follows: TAG TYPE Sets the tag type: ISO 15693 (Is the default setting.) PHILIPS ST LRI512 ST LRI64 AFI VALUE Application Family Identifier value (00 - FF), where 00 is the default value. AFI LOCK Application Family Identifier lock (ENABLED / DISABLED), where DISABLED is the default setting.
  • Page 39 SET DEFAULTS * Depending upon the RFID MODULE, selecting YES will return these settings: If MODE = HF, then: RFID POSITION = 1.10 HF SETTINGS:TAG TYPE = ISO 15693 RETRY ATTEMPTS = 3 -------------------------------------------------------------------------------------------- ---- If MODE = UHF, then: RFID POSITION = 1.10 UHF SETTINGS:TAG TYPE = GEN 2;...
  • Page 40 System Settings The System Settings menu contains label formatting, operation, and control functions: Menu Mode  Configuration File  Internal Module *  Default Module *  Scaleable Font Cache *  Single Byte Symbols *  Double Byte Symbols * ...
  • Page 41 INTERNAL MODULE D Sets the number of 1KB blocks (100 - 5120) allocated for the internal DRAM ‘D’ module, where: 1024 Is the Default Setting. DEFAULT MODULE Designates the memory module to be used for file storage when none are specified, where: Is the Default Setting (DRAM module).
  • Page 42 DOUBLE BYTE Selects the optional ILPC code page used to print double byte fonts, where: SYMBOLS Japanese Industry Standard SHIFT JIS Shift Japanese Industry Standard Extended UNIX Code UNICODE Unicode (including Korean). Default setting. Government Bureau Industry Standard; Chinese (PRC) BIG 5 Taiwan encoded ...
  • Page 43 SET FACTORY Returns the printer settings to the factory-programmed values (except CUSTOM DEFAULTS ADJUSTMENTS and calibrations); or, if selected, to the Factory Setting File, where selecting YES at the prompt causes the configuration to be restored. FORMAT Defines the manner in which overlapping text and graphics appear when printed, ATTRIBUTES where: TRANSPARENT...
  • Page 44 Uses millimeters and centimeters. INPUT MODE Defines the type of processing that will occur when data is received, where: Datamax-O’Neil programming language processing will be used. (Default Setting) LINE Line Mode processing will be used, where data terminated by a carriage return will be extracted and inserted for template printing.
  • Page 45 COLUMN Allows the column dots per inch to be adjusted (153 - 203 dots), so that numbers EMULATION smaller than the printhead resolution reduce the printed output from right to left, where: XXX Dots ROW EMULATION Allows the row dots per inch to be adjusted (103 - 303), so that numbers smaller than the printhead resolution enlarge the height of the printed output and numbers larger reduce it, where: XXX Dots...
  • Page 46 FAULT HANDLING Determines the intervention required and the disposition of the label in process when a fault occurs, where: LEVEL Selects the user action and the reprint status upon declaration of a fault, where: NO REPRINT Printing stops and a fault message is displayed. Following correction of the problem, the FEED Key must be pressed to clear the fault, but the label in process is not reprinted.
  • Page 47 Communications The Communications menu contains interface and host control functions: Serial Port A  Parallel Port A  NIC Adapter (Ethernet)  Host Settings  The menu selections are defined as follows: DISPLAYED ITEM ITEM DESCRIPTION SERIAL PORT A Controls the RS-232 communications settings for Serial Port A, where: BAUD RATE Sets the serial communication rate, where: (1200 –...
  • Page 48 WLAN Controls the communications settings for the network interface, where: MODE Selects between wired and wireless operation, where: ENABLED Enables the wireless interface. (This is the Default Setting.) DISABLED Enables the wired interface. Specifies the radio module’s static IP address; up to four octets separated by a ADDRESS period.
  • Page 49 HOST SETTINGS Controls the communications with a host device, where: The "ignore host" settings for ESC SEQUENCES, HEAT, SPEED,  TOF SENSING, SYMBOL SET, CNTRL-CODES, STX-V SW SETTINGS, and MAX LENGTH will be unaffected when PL-Z Mode is selected (see Input Mode for details). HOST TIMEOUT Sets the number of seconds (1 - 60) that an established communications port must be idle before data can be received through an alternate port, where:...
  • Page 50 STX-V SW Determines the way in which the DPL <STX>V command is handled, where: SETTINGS ENABLED Processes commands normally. (Default Setting) DISABLED Ignores the option-enable command; instead, the option selections are controlled via menu settings. MAX LENGTH Determines the way in which the DPL <STX>M command is handled, where: COMMAND ENABLED Processes commands normally.
  • Page 51 Diagnostics The Diagnostics menu contains testing functions and printhead reporting selections: Hex Dump Mode  Options Testing  Print Test Rate (min)  Sensor Readings  Ribbon Sensor Limits  iPH Report  Icon Descriptions  The menu selections are defined as follows: DISPLAYED ITEM ITEM DESCRIPTION HEX DUMP MODE...
  • Page 52 SENSOR Displays the values (0 – 255) from the printer sensors, where: READINGS TRAN RIBM RANK THR = Printhead thermistor sensor; TRAN = Gap media sensor (REFL when set to reflective); RIBM = Ribbon sensor; 24V = 24 volt power supply sensor; PS = Present sensor;...

  • Page 53: Maintenance And Adjustments

    Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this substance. Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a complete line of cleaning products including pens, cards, films and swabs. Visit our website at http://www.datamax-oneil.com to learn more.

  • Page 54: Cleaning The Printhead

    If print quality declines (symptoms include non-compliant bar codes, print dropouts, and streaks; see sample label below), the typical cause is debris build-up on the printhead. Furthermore, when the build-up is not removed it may lead to element failure, greatly reducing the service life of the printhead.

  • Page 55: Media Width Adjustment

    (Display-equipped printers, only) 1. Remove media and ribbon. 2. Place a Datamax-O’Neil Cleaning Card, part number 70-2013-01 under the printhead. Lower and lock the printhead. Ensure that the Media Width Adjustment is not engaged. 3. Press and hold the TEST Key for approximately four seconds.

  • Page 56: Printhead Burn Line Adjustment

    In extreme cases, however, if media of a different thickness or rigidity is used (for example, heavy tag stock) the print quality can change.  If you have questions, contact a qualified technician or Datamax-O’Neil Technical Support before proceeding. To adjust the Burn Line: 1.

  • Page 57: Printhead Pressure Adjustment

     Locking Screws  Adjustment Screws To accommodate a variety of media types, printhead pressure is adjustable. This pressure is factory set to work with most media types, so this adjustment should only be performed after attempting to improve print quality through the use of the (1) heat and/or (2) print speed. When adjusting, use only the minimum pressure necessary for better imaging.

  • Page 58: Printhead Replacement

    Printheads are fragile; use extreme care when handling and never use a sharp object on the  surface. If you have questions, contact a qualified technician or Datamax-O’Neil Technical Support before proceeding. 1. Touch a bare metal part of the printer’s frame to discharge any static electricity that may be present on your body.

  • Page 59: Darkness Adjustment

    Non-display printers: The Darkness Adjustment allows the operator to match the print contrast following a printhead replacement. Turning the Darkness Adjustment clockwise will darken the print, while turning it counterclockwise will lighten the print. Compare a label printed with the old printhead and make this adjustment so that the new printhead matches the darkest portion of that label.

  • Page 60: Resetting The Printer

    Depending upon the method used, there are three reset levels possible: Soft Reset - To reset the printer and clear any temporary host settings: 1. With the printer ‘On’, press and hold the PAUSE and CANCEL buttons for approximately four seconds. Level One Reset - To return the printer to the factory default settings or, if saved, to restore the Factory Setting File: 1.

  • Page 61: Downloading Firmware And Fonts

    When program updates and/or new features are added, they can be downloaded to the printer as follows: 1. Identify the new version for your model of printer from the Datamax-O’Neil Web site at www.datamax-oneil.com and download it onto your computer’s hard drive or a floppy disk.

  • Page 62: File Handling Messages (Display-Equipped Models)

    Copying TrueType Fonts (Display-equipped printers with SDIO/USB Host) To copy TrueType fonts (.TTF) to an external module for use by the printer: 1. Use Windows Explorer to download the font to the module. 2. Add a 2 digit DPL font ID to the file name (50-99, 9A-9Z, 9a-9z) then change the file extension to .dtf (for example, arial50.dtf);...
  • Page 63 File Handling Messages (Continued) Displayed Description Possible Solution(s) Message Ensure the file is present: • Following a Print File request, this is normal when no files are available for printing (also note that some files will print only the file name); No associated files can NO FILES be found to perform...
  • Page 64 Chapter 5 – Maintenance and Adjustments...

  • Page 65: Troubleshooting

    Should a problem arise, the information in this section will help you resolve it. The following table lists problems that may not necessarily generate an error condition. Items denoted with an asterisk (*) are only for display-equipped printers. Try this solution… If experiencing this problem…...
  • Page 66 Try this solution… If experiencing this problem… • Check the label format for character placement outside the dimensions of the label; all row/column values must allow enough space for the height/length of the characters and bar codes to be printed within the format size. •...
  • Page 67 Try this solution… If experiencing this problem… Examine the used ribbon for an image: If there is an image on the used ribbon:  Verify that the ribbon was properly loaded per Section 2.4.  If properly loaded, the wrong coating configuration was used.
  • Page 68 Try this solution… If experiencing this problem… • The printhead may need cleaning; see Section 5.2. • Adjust the Heat and Print Speed settings through the Front Panel or by host commands (non-display printers, see Section 3.4; display-equipped printers, see Section 4.5.) •...

  • Page 69: Fault And Warning Messages (Display-Equipped Models)

    All printer functions are internally monitored. If a problem (Fault) or a potential problem (Warning) is detected, the Error Indicator will be illuminated. A corresponding message will be displayed. These messages, along with possible solutions, are described below. Fault Messages: Fault Messages receive the highest display priority.
  • Page 70 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s)   Consistently high sensor Press any key to continue. Ensure that  readings were detected. media was removed from the media sensor  during the appropriate calibration steps; also ensure that no labels are stuck in the media sensor.
  • Page 71 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s)   Consistently low sensor Press any key to continue. Ensure that the  readings were detected. reflective mark was inserted facedown in  the media sensor during the appropriate calibration step; also, ensure that the reflective mark is made of carbon based ink, and that the sensor is free of debris.
  • Page 72 Printer Fault Messages (continued) Displayed Message Description Possible Solution(s)   The printer could not find If media is moving:  the TOF mark within the  maximum label length 1) Press the FEED Key. It may be  setting or it found a TOF in necessary to re-calibrate the printer;...
  • Page 73 Warning Messages: Warning Messages are displayed for a period of five seconds. If multiple warnings are detected, the display will reflect the highest priority message. Printer Warning Messages Displayed Message Description Action(s)   The printer has detected Replace the printhead if the print quality ...

  • Page 74: Hex Dump Mode

    The figure below is a sample Hex Dump Label. After sending a label format to the printer, the hex code output will be immediate. As a final note, many software programs use bit mapping to construct the label, making diagnosis difficult. Contact Datamax-O’Neil Technical Support with any questions.
  • Page 75 Mechanical Width 9.8” (24.9 cm) Depth 18.06” (45.9 cm) Height 10.3” (26.2 cm) Weight 27.0 lbs. (12.2 kg) Operating Temperature 40° F to 95° F (4° C to 35° C) Humidity 10% − 95% non-condensing AC Input Voltage 90 – 132 or 180 – 264 VAC @ 47–63 Hz, auto-ranging. Printing Print Method Direct Thermal;...
  • Page 76 Media/Ribbon Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold Max. Media Width 4.65" (118 mm) Min. Media Width 1.0" (25 mm) Max. Print Width 4.25” (108 mm) M-4206 & M-4210 4.16” (105.7mm) M-4306 Print Length Range .25 - 99" (6 - 2475 mm) Media Thickness Range .0025 - .01"...
  • Page 77 Approved Media To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of Datamax-O’Neil brand media and ribbons. These supplies are specially formulated for use in our printers; use of non-Datamax-O’Neil supplies may affect the print quality, performance, and life of the printer or its components.

  • Page 78: Appendix A - Specifications

    Appendix A – Specifications...
  • Page 79 The printer can easily be programmed to interface with most applicator devices. The GPIO functions can be enabled and configured via the menu system of the printer via the DMXConfig program or on through the front panel on display equipped printers. Configured parameters are stored in non-volatile memory and saved for subsequent power-ups.
  • Page 80 Each GPIO pin function is detailed in the table below: GPIO Port Connections and Functions Signal Signal Signal Pin # Signal Description Name State Direction +5 VDC Output Printer: Max +5 VDC, 100mA Goes low upon printer detection of a fault Printer Fault Output condition.
  • Page 81 In ‘Printer Setup’ mode, the buttons control the setting of the printer’s operational items such as media settings, communications, and options as detailed below. Before entering Setup Mode, exit Peel Mode (or, if equipped, disable the optional Present Sensor) as unpredictable results can otherwise occur. ...
  • Page 82 Printer Setup Menu List The Printer Setup Menu List label, shown below, contains the printer’s current values for each menu item that can be modified via the front panel. The Menu Item Numbers correspond to the item’s position in the Menu List for selection when pressing the button during the Printer Setup Procedure.
  • Page 83 Menu Items and Values The table below details the Printer Setup Menu List items with a brief description of the item’s function, and the possible values. A “*” denotes the default setting. 1) MEDIA TYPE 2) SENSOR TYPE 3) PRESENT SENSOR Sets printing for direct thermal Selects the sensor type used to Enables/Disables the optional...
  • Page 84 13) LABEL WIDTH 14) SCALABLE FONT 15) INTERNAL MODULE Sets the label width. Sets the number of memory Sets the number of memory blocks to allocate for scalable blocks to allocate for the internal Possible Values: fonts. RAM module. Range: 75 – 426; default = Possible Values: Possible Values: *426...
  • Page 85 21) HEAT 22) IMAGING MODE Controls the ‘burn-time’ of the printhead. This is This command instructs the printer whether to pre- the equivalent of Heat Setting on most label image the label format: software programs. Possible Values: Possible Values: Range: 0 – 30; default = *10 * Multiple label (The printer images multiple labels as memory permits, achieving the fastest throughput;...
  • Page 86 Step by Step Modification of the Printer Setup The following is an example of Printer Setup modification. Although this example will detail how to modify the serial Baud Rate, the same method can be used to change any of the printer’s menu item settings.
  • Page 87 6. To confirm that your changes have been made press the buttons FEED CANCEL simultaneously, this will print the Database Configuration Label. The label should show the new Baud Rate value of 19200. Label 1 Label 2 WED NOVEMBER 10, 2003 21:41:31 323 CONFIGURATION VER: M4206 - 05.08 11/07/03 SERIAL PORT SELECTED...
  • Page 88 The Label Alignment function is intended for use when the label length is less than the distance between the printhead and the media sensor or where label waste at power-up is a concern. Label Alignment (see table below) is not recommended for label lengths greater than 6.5 inches or for media containing 2 or more form lengths.
  • Page 89 Label Alignment = AUTO In this mode, the printer automatically calculates the ‘ALIGN LENGTH’ thus eliminating the need to physically measure the label. This mode is usually preferred in applications that require frequent media changes to labels of different lengths. To perform an Auto Alignment, in Normal Mode press and hold the button (about 4 FEED...
  • Page 90 Label Alignment Troubleshooting If you experience label alignment problems, the following table offers possible causes and solutions. Problem Possible Cause Solution Attempting to With the Present  Set Label Alignment to AUTO, press and hold perform Label Sensor enabled, Label until media moves for the automatic FEED Alignment results in...
  • Page 91 Problem Possible Cause Solution Label Alignment is Label Alignment Set Label Alignment to AUTO. Press and hold  incorrect. Pressing Length is not correct. until paper moves for automatic Label FEED The default Label successively Alignment length measurement. FEED Alignment Length is results in a label 1.00”, and will result in length longer than...
  • Page 92 – – – In ‘Calibration’ mode, the buttons allow the printer to adjust to the media being used. Calibration can be performed either automatically or manually, as detailed below. Before calibrating, ensure that the Printhead Carrier Assembly is latched down, that the cover is closed, and that the media sensor has been set for the appropriate media type.
  • Page 93 Auto Media Sensor Calibration Auto Media Sensor Calibration automatically establishes the optimum sensing values for the media you are using.  Before calibrating, be sure the media sensor is set for the appropriate media type, also ensure that the Printhead Carrier Assembly is latched down and the cover is closed. To automatically calibrate the media sensor: 1.
  • Page 94 Manual Media Sensor Calibration The Manual Media Sensor Calibration procedure should be used in cases where the printer continues to suffer from media sensing problems after performing or attempting to perform the Auto Media Sensor Calibration.  Before calibrating, be sure the media sensor is set for the appropriate media type, also, ensure that the Printhead Carrier Assembly is latched down and the cover is closed.
  • Page 95 Different languages and / or Datamax-O’Neil-provided translations can be downloaded to replace the standard (English) menu of the printer by changing the spreadsheet that defines the system dictionary. To change the language you will add a new language column (or modify the existing column) in the spreadsheet, click on the “Generate DPL file(s)”...
  • Page 96 B. Click the “Enable Macro” box. The following screen appears: C. Click on Column J and enter the new language, or modify an existing one. Some tips on this process: Message Size – When entering new messages, reference the “MAX” column: this is the •...
  • Page 97 An error has occurred if the printer displays the new language selection, but all messages remain in English. In this case, re-check your process or contact Datamax-O’Neil Technical Support (be ready to provide the Common.xls and DPL download files created). Other error...
  • Page 98 To restore the factory generated EFIGS image, download the file *832296.01A to the printer. • This file is located on the Datamax-O’Neil FTP site. The letter at the end of the file name (e.g., A) specifies the revision. The latest revision will be available on the FTP site.
  • Page 99 • The screen shot below is an example of Unicode defined languages, Chinese & Russian. Note the only additional information required is the “double” in row 1. Appendix D – Changing the Language...

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