Datamax M-Class Mark II Operator's Manual page 70

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Chapter 6 – Troubleshooting
Printer Fault Messages (continued)
Description
Consistently high sensor
readings were detected.
The printer can not detect
media.
Two possible causes:
(1) The printer was
powered-off or reset during
a ribbon, out of stock or
TOF fault; or (2) the printer
was unable to complete the
Media Calibration.
The printer has detected a
problem within the print
logic.
The system has detected a
RAM failure.
Possible Solution(s)
Press any key to continue. Ensure that
media was removed from the media sensor
during the appropriate calibration steps;
also ensure that no labels are stuck in the
media sensor. Retry the calibration. If the
problem persists, call for service.
Try the following:
1) Load media.
2) Ensure that the labels are passing
through the Media Sensor.
3) Readjust the Media Sensor over the TOF
mark; see Section 2.3.
4) If using media with large gaps, adjust
the Paper Empty Distance.
5) Calibrate the printer; see Section 3.5.
Depending upon the cause:
(1) Press the FEED Key in an attempt to
identify and then clear the related fault
condition; or (2) if necessary, calibrate the
printer; see Section 3.5.
Try cycling the printer power 'Off' and 'On'.
If the fault does not clear, call for service.
Try cycling the printer power 'Off' and 'On'.
If the fault does not clear, call for service.
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