Datamax M-Class Mark II Operator's Manual page 68

If experiencing this problem...
Poor print quality:
Skips labels when printing:
Unable to print rotated text:
Chapter 6 – Troubleshooting
Try this solution...
•
The printhead may need cleaning; see Section 5.2.
• Adjust the Heat and Print Speed settings through the Front
Panel or by host commands (non-display printers, see
Section 3.4; display-equipped printers, see Section 4.5.)
•
The media/ribbon combination may not be compatible;
contact a Media Representative.
•
The Media Width Adjustment may be incorrectly adjusted;
see Section 5.3.
• The Platen Roller may be dirty or worn; clean or call for
service.
• The Printhead Burn Line may need adjusting; see Section
5.4.
•
Media Calibration may be needed; see Section 3.5.
•
The Media Sensor may be out of position; readjust the
position; see Section 2.3.
•
The format may be within 1/8 inch of the label's trailing
edge. Try reducing or moving the format slightly.
The characters may be formatted outside the label
dimensions. Ensure the row/column values provide enough
room for the height of the characters or bar code to be
printed. See the Class Series 2 Programmer's Manual for
details.
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