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Crestron QM-FTMC
QM-FTMC Troubleshooting (continued)
Operations & Installation Guide – DOC. 6311A
TROUBLE
Intermittent microphone
output.
Microphone produces
harsh, distorted sound.
Buttons do not function
when pressed.
Button press yields
incorrect result.
Button LED does not
illuminate.
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team
by calling the Crestron corporate headquarters at 1-888-CRESTRON
[1-888-273-7876]. For assistance in your local time zone, refer to the Crestron
website (www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities
of the QM-FTMC, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are and are identified as an "Addendum" in the Download
column.
POSSIBLE
CAUSE(S)
Incorrect peak setting.
Poor cable connection.
Gating setting too high.
Input gain is set too high.
Net ID incorrect or does
not match SIMPL
Windows program.
Incorrect programming.
Feedback signal names
incorrect in SIMPL
Windows.
FlipTop Media Center: QM-FTMC • 55
FlipTop Media Center
CORRECTIVE ACTION
Adjust QM-RMCRX-BA peak
control until audio is restored. For
more information refer to the latest
version of the QM-RMCRX-BA
Operations Guide (Doc. 6332).
Verify all cable connections.
Adjust gating level.
Lower microphone input gain.
In Toolbox, check Functions |
CresnetID to verify Net ID. Verify
SIMPL Windows program ID.
Verify SIMPL Windows program.
Verify SIMPL Windows feedback
signal names.
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