4.10 Other Problems; 4.10.1 The Machine Cannot Be Powered On; Memory Card/Pictbridge Does Not Function (No Response); 4.10.3 Memory Card/Pictbridge Data Cannot Be Read - Brother DCP-J552DW Service Manual

4.10 Other Problems

4.10.1 The machine cannot be powered on

<User Check>
- Insert the AC cord securely.
Step
1 Panel harness connection failure
2 Control panel ASSY defective
3 AC cord defective
4 Power supply PCB defective
5 Main PCB defective

4.10.2 Memory card/PictBridge does not function (no response)

<User Check>
- Check if the memory card is inserted correctly.
- Check if the USB cable is damaged.
- Check if the memory card is supported.
- Check if the data format is supported.
- Format the memory card.
- Load the latest firmware.
- Disconnect and reconnect the AC cord.
Step
1 Inner media module cover not
properly attached
2 Main PCB defective

4.10.3 Memory card/PictBridge data cannot be read

<User Check>
- Check if the memory card is inserted correctly.
- Check if the memory card is supported.
- Check if the data format is supported.
- Format the memory card.
- Load the latest firmware.
Step
1 Main PCB defective
Cause
Reconnect the panel harness.
Replace the control panel ASSY.
Replace the power supply PCB ASSY. (US/CAN)
Replace the AC cord. (Outside US/CAN)
Replace the power supply PCB ASSY.
Replace the main PCB ASSY.
Cause
Reattach the inner media module cover.
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
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Solution
Solution
Solution
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