Document Jam - Brother DCP-J552DW Service Manual

4.7.3

Document jam

■ Document jam near the ADF cover
<User Check>
- Check if the document is loaded correctly all the way inside the ADF document support.
- Adjust the document guide to match the document size.
- Check if the document loaded is smaller than the specified size.
- Check if the document loaded is not thicker than the specified thickness.
- Check if there is no curling or bending in the document.
- Check if the amount of document inside the ADF document support is not fewer than the specified
amount.
- Close the ADF cover securely.
Step
1 Foreign materials near the ADF
cover
2 ADF cover not properly attached
3 Upper document chute not
properly attached
4 ADF separation pad holder ASSY
not properly attached
5 Document scanning position
actuator out of place
6 Scratched or damaged ADF cover
7 Document scanning position
sensor defective
8 ADF separation pad holder ASSY
defective
9 ADF drive unit defective
10 Main PCB defective
Cause
Remove foreign materials.
Reattach the ADF cover ASSY.
Reattach the upper document chute.
Reattach the ADF separation pad holder ASSY.
Set the document scanning position actuator into
place.
Replace the ADF cover ASSY.
Replace the document scanning position sensor PCB
ASSY.
Replace the ADF separation pad holder ASSY.
Replace the ADF unit.
Replace the main PCB ASSY.
2-75
Solution
Confidential