Brother MFC-J650DW Basic User's Manual
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Basic User's Guide
MFC-J650DW
MFC-J870DW
Version 0
UK/IRE/GEN

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Summary of Contents for Brother MFC-J650DW

  • Page 1 Basic User’s Guide MFC-J650DW MFC-J870DW Version 0 UK/IRE/GEN...
  • Page 2 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2013 Brother Industries, Ltd. All rights reserved.
  • Page 3: Basic User's Guide

    PDF file / Brother print from OS X v10.7.x, 10.8.x and your iPhone, Solutions Center iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print This Guide provides details on how to use Google...
  • Page 4: Table Of Contents

    Viewing User’s Guides ..................2 How to access Guides for Advanced Features............4 ® Accessing Brother Support (Windows ) ..............5 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 2.7"(67.5 mm) Touchscreen LCD ..............8 Basic Operations ...................11 Changing the keyboard setting..............12 Shortcut Settings ....................12 Adding Copy Shortcuts ..................12...
  • Page 5 Loading documents How to load documents ..................31 Using the ADF ....................31 Using the scanner glass ................32 Unscannable area ..................33 Sending a fax How to send a fax ....................34 Stop faxing..................... 36 Setting scanner glass size for faxing ............. 36 Colour fax transmission .................36 Cancelling a fax in progress ................37 How to preview an outgoing fax (MFC-J870DW) ..........
  • Page 6 Dialling and storing numbers How to dial ......................55 Manual dialling....................55 Dialling from the Address Book ..............55 Fax Redial .....................56 Additional Dialling Operations................56 Outgoing Call history ..................56 Caller ID history .....................57 Storing numbers ....................58 Storing a pause .....................58 Storing Address Book numbers..............58 Changing or deleting Address Book names or numbers .......59 Making copies How to copy ......................60...
  • Page 7 Error animations ..................103 Transferring your faxes or Fax Journal report ..........103 Document jam .................... 104 Printer jam or paper jam (MFC-J650DW)............ 106 Printer jam or paper jam (MFC-J870DW)............ 112 Disc Jam (MFC-J870DW)................119 If you are having difficulty with your machine ............ 121 Dial Tone detection..................133...
  • Page 8 Specifications General ......................172 Print media......................174 Fax ........................175 Copy ........................176 PhotoCapture Center™ ..................177 PictBridge ......................178 Scanner ......................179 Printer ........................180 Interfaces ......................181 Network......................182 Computer requirements ..................183 Consumable items .....................184 Index...
  • Page 9 Scan to a memory card or USB Flash drive Security features (MFC models) Printing photos from a camera (DCP-J752DW, TX Lock (MFC-J650DW) MFC-J650DW and Memory Security (MFC-J870DW) MFC-J870DW) Sending a fax (MFC models) Printing photos directly from a PictBridge camera...
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  • Page 11: General Information

    Using the WARNING documentation WARNING indicates a potentially hazardous situation which, if not avoided, Thank you for buying a Brother machine! could result in death or serious injuries. Reading the documentation will help you make the most of your machine. CAUTION...
  • Page 12: Accessing Brother Utilities (Windows ® 8)

    Start screen and the desktop. PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network features. When you are Tap or click Brother Utilities either on ready to learn detailed information about the Start screen or the desktop. these operations, you can read the Advanced User’s Guide and Software and...
  • Page 13 CD-ROM into your CD-ROM drive. Turn on your Macintosh. Insert the NOTE Brother CD-ROM into your CD-ROM drive. The following window will appear. If the Brother screen does not appear, go to Computer or My Computer. (For ® ® Windows...
  • Page 14: How To Access Guides For Advanced Features

    Internet. Guide.) Wi-Fi Direct™ Guide (MFC-J870DW) This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard. Mobile Print/Scan Guide for Brother iPrint&Scan...
  • Page 15: Accessing Brother Support (Windows ® )

    (Brother Solutions Center) on the CD-ROM. Center) on the CD-ROM.   Click Brother Support on the Top Menu. Double-click the Brother Support icon. The following screen will appear: The following screen will appear:  To access our website ...
  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview The MFC-J650DW and MFC-J870DW have the same 2.7"(67.5 mm) Touchscreen LCD and Touchpanel. NOTE Most of the illustrations in this User’s Guide show the MFC-J870DW. 1 2.7"(67.5 mm) Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.
  • Page 17 General information  2 Touchpanel: (MFC-J650DW) The LEDs on the Touchpanel only light up The WiFi light is on when WLAN Enable is when they are available for use. set to On.  Back Power On/Off Press to go back to the previous menu level.
  • Page 18: (67.5 Mm) Touchscreen Lcd

    For more information, see Advanced User’s Guide: Checking the ink Lets you access the Scan mode. volume. Lets you connect the Brother machine to an Internet service when you press c, and then press For more information, see Web Connect...
  • Page 19 General information 12 New Fax(es) Shortcuts (MFC-J870DW) Lets you set up Shortcuts. You can save certain settings as a Shortcut so you can quickly send a fax, copy, scan and use web connect services. NOTE When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.
  • Page 20: Settings Screen

    Chapter 1 Settings screen 6 Fax Preview (MFC-J870DW) The Touchscreen LCD shows the machine See the Fax Preview setting. status when you press (Settings). Press to access the Fax Preview setting. 7 All Settings You can check and access all the machine's Press to access the full Settings menu.
  • Page 21: Basic Operations

    General information Basic Operations Press Setup Receive. Press a or b to display Receive Mode. Press your finger on the Touchscreen LCD to operate it. To display and access all the settings and features tables and the available options, press d c or a b to scroll through them.
  • Page 22: Changing The Keyboard Setting

    Chapter 1 Shortcut Settings Changing the keyboard setting You can add the fax, copy, scan and Web Connect settings you use most frequently by You can choose the type of keyboard for the setting them as your Shortcuts. Later you can Touchscreen.
  • Page 23: Adding Fax Shortcuts

    General information When you have finished changing NOTE settings, press Save as Shortcut. • You can enter up to 20 digits for a fax number. Read and confirm the displayed list of settings you have chosen, and then • If the Shortcut is to be used for press OK.
  • Page 24: Adding Scan Shortcuts

    Chapter 1 Adding Scan Shortcuts Do one of the following:  When the machine is connected to a The following settings can be included in a PC using a USB connection: scan Shortcut: Press OK to confirm <USB> is chosen to Media as the PC Name.
  • Page 25: Adding Web Connect Shortcuts

    General information Adding Web Connect Press your account. If the account needs a PIN, enter the Shortcuts PIN for the account using the keyboard on the Touchscreen. The settings for the following services can be Press OK. included in a Web Connect Shortcut: ...
  • Page 26: Editing Shortcut Names

    Chapter 1 Change the settings for the Shortcut you To edit the name, hold down chose in step c. (For example, see delete the current name, and then enter Adding Copy Shortcuts on page 12.) a new name using the keyboard on the Touchscreen.
  • Page 27: Volume Settings

    General information Volume Settings Beep Volume When the beep is on, the machine will make Ring Volume a sound when you press the Touchscreen or Touchpanel, or if you make a mistake, or after You can choose a range of ring volume you send or receive a fax.
  • Page 28: Speaker Volume

    Chapter 1 Touchscreen LCD Speaker Volume You can choose from a range of speaker Setting the backlight volume levels. brightness Press (Settings). If you are having difficulty reading the Touchscreen LCD, try changing the Press All Settings. brightness setting. Press a or b to display General Setup.
  • Page 29: Loading Paper

    Loading paper Loading paper and NOTE • If the paper support flap (1) is open, close other print media it, and then close the paper support (2). NOTE To print on Photo (10  15 cm) or Photo L (89  127 mm) paper, you must use the photo paper tray.
  • Page 30 Chapter 2 Gently press and slide the paper width Gently put the paper into the paper tray guides (1) and then the paper length print side down and top edge in first. guide (2) to fit the paper size. Check that the paper is flat in the tray. Make sure that the triangular marks (3) on the paper width guides (1) and paper length guide (2) line up with the marks...
  • Page 31 Loading paper Gently adjust the paper width guides (1) While holding the paper tray in place, to fit the paper. pull out the paper support (1) until it Make sure the paper width guides lightly locks into place, and then unfold the touch the sides of the paper.
  • Page 32: Loading Envelopes

    Chapter 2 Loading envelopes Loading envelopes Before loading, press the corners and sides of envelopes to make them as flat About envelopes  as possible. Use envelopes that weigh between 80 to IMPORTANT 95 g/m  If envelopes are “double-feeding”, put one Some envelopes need margin settings to envelope in the paper tray at a time.
  • Page 33 Loading paper Put envelopes in the paper tray with the If you have problems printing on address side down. If the envelope flaps envelopes with the flap on the short edge, are on the long edge, load the try the following: envelopes in the tray with the flap on the Open the envelope flap.
  • Page 34: Loading Photo Paper

    Chapter 2 Loading photo paper Press and slide the paper width guides (1) and paper length guide (2) to fit the paper size. Use the photo paper tray which has been cover, to print on Photo (10  15 cm) or Photo assembled on the top of the output paper tray L (89 ...
  • Page 35 Loading paper When you have finished printing photos, IMPORTANT return the photo paper tray to the If you do not return the photo paper tray to Normal printing position. the Normal printing position after printing photos, you will get a No Paper Fed Squeeze the blue photo paper tray error when you use cut sheet paper.
  • Page 36: Unprintable Area

    Chapter 2 Unprintable area The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on. (See Software and Network User’s Guide.) Cut-Sheet Paper Envelopes...
  • Page 37: Paper Settings

    Press Press (Settings). Press a or b to display Plain Paper, Press Inkjet Paper, Brother BP71, Other Glossy or Transparency, and then press the option you want to Press a or b to display A4, A5, 10x15cm set. or Letter, and then press the option you want to set.
  • Page 38: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using the Brother paper in the table. The print quality can be affected by the type If Brother paper is not available in your of paper you use in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.
  • Page 39 Loading paper IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 2 mm or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked •...
  • Page 40: Choosing The Right Print Media

    For Photo (10  15 cm) paper or Photo L (89  127 mm) paper, use the photo paper tray. (See Loading photo paper on page 24.) BP71 (260 g/m ) paper is especially designed for Brother inkjet machines.
  • Page 41: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1). documents You can send a fax, make copies, or scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 20 pages and feeds each sheet individually.
  • Page 42: Using The Scanner Glass

    Chapter 3 Using the document guidelines on the IMPORTANT left and top, place the document DO NOT leave thick documents on the face down in the upper left corner of the scanner glass. If you do this, the ADF may scanner glass.
  • Page 43: Unscannable Area

    Loading documents Unscannable area The scannable area depends on the settings in the application you are using. The figures show the unscannable areas. Usage Document Top (1) Left (2) Size Bottom (3) Right (4) 3 mm 3 mm Letter 4 mm Legal Copy All paper...
  • Page 44: Sending A Fax

    Sending a fax How to send a fax (MFC-J650DW) Press (Fax). The following steps show how to send a fax. (MFC-J870DW) Do one of the following to load your Do one of the following: document:   When Fax Preview is set to Off, Place the document face down in the ADF.
  • Page 45 Sending a fax You can change the following Enter the fax number. fax-sending settings. Press Options. Using the dial pad Press a or b to scroll through the fax settings. When the setting you want is Using (Address Book) displayed, press it and choose your new ...
  • Page 46: Stop Faxing

    When you send a colour side portion of the faxes will be missing. fax, the machine will send it in real time (even if Real Time TX is set to Off). Load your document. Load your document. (MFC-J650DW) (MFC-J650DW) Press (Fax). Press (Fax).
  • Page 47: Cancelling A Fax In Progress

    Sending a fax Press Fax Start. Description Cancelling a fax in progress Enlarge the fax. Reduce the fax. If you want to cancel a fax while the machine Scroll vertically. is scanning, dialling or sending, press Scroll horizontally. How to preview an outgoing Rotate the fax clockwise.
  • Page 48: Transmission Verification Report

    Chapter 4 Transmission Verification NOTE Report • If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real You can use the Transmission Verification Time Transmission is set to Off. The Report as proof that you sent a fax. This image will not appear on the report when report lists the sender’s name or fax number, you send a colour fax.
  • Page 49: Receiving A Fax

    Receiving a fax Receive Modes You must choose a Receive Mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct receive mode.
  • Page 50 Chapter 5 Press Receive Mode. NOTE If the option to change the receive mode is unavailable, make sure the BT Call Sign feature is set to Off. (See Advanced User’s Guide: To enable the machine to work with BT Call Sign (with your external telephone only).) Press a or b to display Fax Only, Fax/Tel, External TAD or Manual and then press the option you want.
  • Page 51: Using Receive Modes

    Receiving a fax Using Receive Modes Manual Manual mode turns off all automatic Some Receive Modes answer automatically answering functions unless you are using the (Fax Only and Fax/Tel). You may want to BT Call Sign feature. change the Ring Delay before using these modes.
  • Page 52: Receive Mode Settings

    Chapter 5 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone The Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.
  • Page 53: Fax Detect

    Receiving a fax Press Setup Receive. NOTE Even if the caller hangs up during the fast Press a or b to display Fax Detect. double-ring, the machine will continue to ring for the set time. Press Fax Detect. Press On (or Off). Fax Detect Press If Fax Detect is On:...
  • Page 54: Fax Preview (Monochrome Only) (Mfc-J870Dw)

    Chapter 5 Fax Preview Using Fax Preview When you receive a fax, you will see a pop-up (Monochrome only) message on the Touchscreen. (For example: (MFC-J870DW) New Fax(es):01 [View]) Press View. How to preview a received fax The Touchscreen will display the fax list. NOTE You can view received faxes on the •...
  • Page 55 Receiving a fax Press the Touchscreen or Touchpanel How to print a fax to perform the following operations. Press (Fax). Description Enlarge the fax. Press (Received Faxes). Reduce the fax. Press the fax you want to view. Scroll vertically. Scroll horizontally. Press ...
  • Page 56: Turning Off Fax Preview

    Chapter 5 How to print all faxes in the list Turning off Fax Preview Press (Fax). Press (Settings). Press (Fax Preview). Press (Received Faxes). Press Off. Press Print/Delete. Press Yes to confirm. Do one of the following:  If there are faxes stored in the memory, To print all new faxes, press a or b to do one of the following: display Print All(New Faxes).
  • Page 57: Telephone And External Devices

    Telephone and external devices Voice operations You can print a list of the Caller ID information received by your machine. (See Advanced User’s Guide: How to print a report.) Fax/Tel mode NOTE The Caller ID service varies with different When the machine is in Fax/Tel mode, it will carriers.
  • Page 58: Telephone Services

    Chapter 6 Telephone services PBX and TRANSFER The machine is initially set to Normal, which Your machine supports the Caller ID lets the machine connect to a standard PSTN subscriber telephone service that some (Public Switched Telephone Network) line. telephone companies offer. However, many offices use a central telephone system or Private Branch Features like Voice Mail, Call Waiting, Call...
  • Page 59: Voice Over Internet Protocol (Voip)

    Telephone and external devices  Voice over Internet Protocol If you have questions about how to connect your machine to the VoIP (VoIP) system, contact your VoIP provider. After you have connected your machine to VoIP is a type of phone system that uses an the VoIP system, check for a dial tone.
  • Page 60: Connecting An External Tad (Telephone Answering Device)

    Chapter 6 Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones.
  • Page 61: Recording An Outgoing Message (Ogm) On An External Tad

    Telephone and external devices Set the TAD to answer calls. Multi-line connections (PBX) Set the Receive Mode to We suggest you ask the company who External TAD. (See Choose the installed your PBX to connect your machine. Receive Mode on page 39.) If you have a multi-line system, we suggest you ask the installer to connect the unit to the Recording an outgoing...
  • Page 62: External And Extension Telephones

    Chapter 6 External and extension Operation from external and extension telephones telephones If you answer a fax call on an extension or an Connecting an external or external telephone, you can make your machine take the call by using the Remote extension telephone Activation Code.
  • Page 63: Using Extension Telephones (U.k. Only)

    Telephone and external devices Using extension telephones Inadvisable connection of extension sockets (Fig. 1.) (U.K. only) Your premises may already be wired with parallel extension telephones, or you may plan to add extension telephones to your line, as well as your machine. While the simplest arrangement is a straightforward parallel connection, there are some problems with this.
  • Page 64: Using Remote Codes

    Chapter 6 Using remote codes Press Setup Receive. Press a or b to display Remote Codes. Remote Activation Code Press Remote Codes. If you answer a fax call on an extension or Do one of the following: external telephone, you can tell your machine ...
  • Page 65: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Dialling from the Address Book Manual dialling Load your document. Load your document. Press (Fax). (MFC-J650DW) Press (Fax). Press (Address Book). (MFC-J870DW) Do one of the following:  Do one of the following: ...
  • Page 66: Fax Redial

    The last 30 numbers you sent a fax to will be stored in the outgoing call history. You can Load your document. choose one of these numbers to fax to, add to the Address Book, or delete from the history. (MFC-J650DW) Press (Fax). Press (Fax).
  • Page 67: Caller Id History

    Dialling and storing numbers Caller ID history NOTE You can print the Caller ID list. This feature requires the Caller ID subscriber (See Advanced User’s Guide: How to service offered by many local telephone print a report.) companies. (See Caller ID (U.K. and Ireland only) on page 47.) The numbers, or names if available, from the last 30 faxes and telephone calls you...
  • Page 68: Storing Numbers

    Chapter 7 Storing numbers Enter the first fax or telephone number using the keyboard on the Touchscreen (up to 20 digits). You can set up your machine to do the Press OK. following types of easy dialling: Address Book and Groups for broadcasting faxes. NOTE Be sure to include the area code when NOTE...
  • Page 69: Changing Or Deleting Address Book Names Or Numbers

    Dialling and storing numbers Changing or deleting Address Do one of the following:  Book names or numbers If you want to change the name, press Name. Enter the new name (up to 16 You can change or delete an Address Book characters) using the keyboard on name or number that has already been the Touchscreen.
  • Page 70: Making Copies

    Making copies How to copy If you want more than one copy, enter the number (up to 99). The following steps show the basic copy Press Mono Start or Colour Start. operation. Stop copying Do one of the following to load your document: ...
  • Page 71: Copy Options

    Press Paper Type. For information about changing the following copy settings, see Advanced User’s Guide: Press a or b to display Plain Paper, Copy options. Inkjet Paper, Brother BP71,  Other Glossy or Transparency, Quality  and then press the option you want to Enlarge/Reduce set.
  • Page 72: Paper Size

    Chapter 8 Paper Size If you are copying on paper other than A4 size, you will need to change the Paper Size Photo (10  15 cm) or Letter paper. setting. You can copy only on A4, A5, Load your document. Press (Copy).
  • Page 73: Printing Photos From A Memory Card Or Usb Flash Drive

    (See Software and Network User’s Guide.) Using a memory card or USB Flash drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card,...
  • Page 74: Getting Started

    Chapter 9 Getting started Open the media slot cover. Firmly put a memory card or USB Flash drive into the correct slot. 1 USB Flash drive IMPORTANT The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage as standard.
  • Page 75 Printing photos from a memory card or USB Flash drive IMPORTANT • DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. • DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.
  • Page 76: Print Images

    Chapter 9 Print Images Read and confirm the displayed list of options and do one of the following:  If you want to change the print View Photos settings, press Print Settings. (See Advanced User’s Guide: You can preview your photos on the PhotoCapture Center™...
  • Page 77: Photocapture Center™ Print Settings

    Printing photos from a memory card or USB Flash drive PhotoCapture Center™ How to scan to a print settings memory card or USB Flash drive You can temporarily change the print settings for the next print. You can scan monochrome and colour The machine returns to its default settings documents to a memory card or USB Flash after 1 minute.
  • Page 78 Chapter 9 Choose the settings for Scan Type, Resolution, File Type, Scan Size, Scan Long Paper, File Name, Auto Crop Remove Background Colour as required. MFC-J870DW only NOTE • If you chose colour in the scan type setting, you cannot choose the file type TIFF.
  • Page 79: How To Print From A Computer

    To print from a computer, you must install the printer driver. (For more information, see Software and Network User’s Guide.) Install the Brother printer driver from the CD-ROM. (See Quick Setup Guide.) From your application, choose the Print command.
  • Page 80: How To Scan To A Computer

    How to scan to a computer Before scanning To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) ...
  • Page 81: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

    ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click...
  • Page 82 Chapter 11 Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
  • Page 83 How to scan to a computer Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.
  • Page 84: How To Change The Machine's Scan Mode Settings For Pdf Scanning

    ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 85 How to scan to a computer Choose the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
  • Page 86: How To Scan A Document As A Pdf File Using The Touchscreen

    Chapter 11 How to scan a document as a PDF file using the Touchscreen Load your document. (See How to load documents on page 31.) Press (Scan). Press d or c to display to File. Press to File. If the machine is connected to a network, press the PC Name. Do one of the following: ...
  • Page 87: How To Print And Scan With Nfc (Near Field Communication) (Mfc-J870Dw)

    NFC logo on the lower left of the front of the the machine. machine. You must download and install Brother You must download and install Brother iPrint&Scan to your Android™ device to use iPrint&Scan to your Android™ device to use this function.
  • Page 88: How To Print On A Disc (Cd/Dvd/Bd) (Mfc-J870Dw)

    (CD/DVD/BD) (MFC-J870DW) Overview Print from a computer ® (Windows Your Brother machine can print on printable media, including CD-R/RW, DVD-R/RW and Your Brother machine can print on printable Blu-ray Disc™. media, including CD-R/RW, DVD-R/RW and Blu-ray Disc™ from a computer using the There are three ways to print on printable NewSoft CD Labeler application.
  • Page 89: How To Load A Disc (Cd/Dvd/Bd)

    How to print on a Disc (CD/DVD/BD) (MFC-J870DW) How to load a Disc NOTE For more information about how to create (CD/DVD/BD) a label image, see the NewSoft CD Labeler user’s guide in the following way. The Disc Tray accommodates 12 cm discs ®...
  • Page 90 Chapter 13 Push and pull down the Disc Guide (1). Firmly place a printable disc on the Disc Pull the Disc Guide towards you to open Tray. it (2). NOTE • Make sure the disc is placed onto the Disc Make sure that there is over 10 cm of Tray with the print side face up.
  • Page 91 How to print on a Disc (CD/DVD/BD) (MFC-J870DW) After the disc has finished printing, IMPORTANT remove the Disc Tray and close the Disc • If the printing area shifts and the Disc Tray Guide. or the transparent area near the centre of the disc gets printed on, immediately wipe the ink off those areas.
  • Page 92: Routine Maintenance

    Your machine is equipped with an ink dot optimum performance and reliability when counter. The ink dot counter monitors the used with Brother Original ink cartridges. level of ink in each of the four cartridges. Brother cannot guarantee this optimum...
  • Page 93 Routine maintenance Press the lock release lever as shown to Turn the green release lever on the release the cartridge indicated on the orange protective packing (1) Touchscreen. Remove the cartridge counterclockwise until it releases the from the machine. vacuum seal. Then remove the orange protective packing as shown.
  • Page 94 Cannot Detect after you install the ink cover. cartridge check that the ink cartridge is a brand new Brother Original cartridge and that it is installed correctly. Remove the ink cartridge and reinstall it slowly and firmly until the cartridge lever lifts.
  • Page 95: Cleaning And Checking The Machine

    Routine maintenance Cleaning and checking In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free the machine cloth moistened with a non-flammable glass cleaner. Cleaning the scanner glass Unplug the machine from the electrical socket.
  • Page 96: Cleaning The Print Head

    Clean the print head if you get a horizontal improved contact Brother customer line in the text or graphics, or blank text on service or your local Brother dealer. your printed pages. You can clean Black only, three colours at a time •...
  • Page 97: Checking The Print Alignment

    If you clean the print head at least five times Press Alignment. and the print has not improved, try installing a new Original Brother Brand replacement ink cartridge for each problem colour. Try cleaning the print head again up to five more times.
  • Page 98: Setting The Date And Time

    Setting the date and Press OK. The machine starts printing the time Alignment Check Sheet. The Touchscreen displays the date and time. If it is not current, follow these instructions to re-enter it. You can add the date and time to each fax you send by setting your Station ID.
  • Page 99: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 100 Scanning problems:  Scanning Difficulties on page 130  PhotoCapture Center™ Difficulties on page 130 Software and Network problems:  Software Difficulties on page 131  Network Difficulties on page 131  Difficulties when entering data on page 132...
  • Page 101: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 102 (See Replacing the ink cartridges on page 82.) An ink cartridge is not installed correctly. If you are using non Brother Original Replace the cartridge with a Brother ink, the machine may not detect the Original ink cartridge. If the error ink cartridge.
  • Page 103 Troubleshooting Error Message Cause Action Data Remaining in Print data is left in the machine's Press . The machine will cancel memory. Memory the job and clear it from the memory. Try to print again. The disc jammed while printing. The Remove the Disc Tray from the Disc Disc Jam [Front] Disc Tray was ejected from the front...
  • Page 104 Error Message Cause Action Failed to detect the The machine failed to detect the Do one of the following:  original (disc or photo) when original Remove any dirt from the scanner scanning. (MFC-J870DW) glass.  Before scanning, choose the type of the document (disc or paper).
  • Page 105 The ink absorber box or flushing box is full. These components are will need to be replaced. Contact periodic maintenance items that may Brother Customer Service or your require replacement after a period of local Brother Authorised Service time to ensure optimum performance Centre to have your machine from your Brother machine.
  • Page 106 Error Message Cause Action Low Temperature The room temperature is too low. After increasing the room temperature, allow the machine to warm up to room temperature. Try again later. Media Error The memory card is either corrupted, Remove the memory card from the incorrectly formatted, or there is a media drive (slot) of the machine and problem with the memory card.
  • Page 107  (MFC-J650DW) Printer jam or paper jam (MFC-J650DW) on page 106  (MFC-J870DW) Printer jam or paper jam (MFC-J870DW) on page 112 The paper is jammed in the machine. Remove the jammed paper by...
  • Page 108 Error Message Cause Action Out of Fax Memory The fax memory is full. Do one of the following:  Clear the data from the memory. To gain extra memory, you can turn off Memory Receive. (See Advanced User’s Guide: Turning off Memory Receive operations.) ...
  • Page 109 The paper is jammed in the machine. Remove the jammed paper by following the steps in each section below:  (MFC-J650DW) Printer jam or paper jam (MFC-J650DW) on page 106  (MFC-J870DW) Printer jam or paper jam (MFC-J870DW) on page 112 Make sure the paper length guide is set to the correct paper size.
  • Page 110 The paper is jammed in the machine. Remove the jammed paper by following the steps in each section below:  (MFC-J650DW) Printer jam or paper jam (MFC-J650DW) on page 106  (MFC-J870DW) Printer jam or paper jam (MFC-J870DW) on page 112 Make sure the paper length guide is set to the correct paper size.
  • Page 111 Unable to Print XX message continues, do the following. A foreign object, such as a paper clip Unable to Scan XX (MFC-J650DW) or a piece of ripped paper, is in the See Transferring your faxes or Fax machine. Journal report on page 103 before disconnecting the machine so you will not lose any important messages.
  • Page 112 Error Message Cause Action Wrong Paper The Paper Size setting does not 1 Check that the paper size you match the size of paper in the tray. Or, choose matches the size of paper you did not set the paper guides in the in the tray.
  • Page 113: Error Animations

    (See Quick Setup Guide: Enter personal information ® (Windows (Station ID).) Click (Brother Utilities), and then Press to temporarily interrupt the click the drop-down list and select your error. model name (if not already selected).
  • Page 114: Document Jam

    Make sure you have set PC-Fax Document jam Receive on the machine. (See Advanced User’s Guide: PC-Fax Documents can jam in the ADF unit if they are ® Receive (Windows not inserted or fed correctly, or if they are too If faxes are in the machine’s memory long.
  • Page 115 Troubleshooting Document is jammed inside the ADF Removing small documents jammed unit in the ADF Take any paper that is not jammed out Lift the document cover. of the ADF. Insert a piece of stiff paper, such as Lift the document cover. cardstock, into the ADF to push any small paper scraps through.
  • Page 116: Printer Jam Or Paper Jam (Mfc-J650Dw)

    Printer jam or paper jam Pull the two green levers inside the machine towards you to remove the (MFC-J650DW) jammed paper. Locate and remove the jammed paper by following these steps. Unplug the machine from the electrical socket. IMPORTANT After 24 hours of a power failure, the faxes stored in the memory will be lost.
  • Page 117 Troubleshooting Lift the Jam Clear Flap, and remove the Open the Jam Clear Cover (1) at the jammed paper. back of the machine. Pull the jammed paper out of the machine. Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper.
  • Page 118 Place both hands under the plastic tabs • If the print head is in the right corner as on both sides of the machine to lift the shown in the illustration, you cannot move scanner cover (1) into the open position. it.
  • Page 119 Troubleshooting Put the paper tray firmly back in the While holding the paper tray in place, machine. pull out the paper support until it locks in the open position, and then unfold the paper support flap. Make sure you pull out the paper support until it locks into place.
  • Page 120 Pull the two green levers inside the Prepare one sheet of thick A4 or letter machine towards you to remove the sized paper, such as glossy paper, and jammed paper. insert it deep into the machine as shown in the illustration. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position.
  • Page 121 Troubleshooting If the thick paper is pushing any jammed Lift the scanner cover (1) to release the paper out, remove the jammed paper. lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands. CAUTION IMPORTANT DO NOT touch the encoder strip (1).
  • Page 122: Printer Jam Or Paper Jam (Mfc-J870Dw)

    Printer jam or paper jam Pull out the jammed paper (1). (MFC-J870DW) Locate and remove the jammed paper by following these steps. Unplug the machine from the electrical socket. Pull the paper tray (1) completely out of the machine. Lift the Jam Clear Flap, and remove the jammed paper.
  • Page 123 Troubleshooting Make sure you look carefully inside the Pull the jammed paper out of the machine above and below the Jam machine. Clear Flap for any pieces of paper. Close the Jam Clear Cover. With the tray removed, do one of the Make sure the cover is closed following: ...
  • Page 124 Place both hands under the plastic tabs • If the print head is in the right corner as on both sides of the machine to lift the shown in the illustration, you cannot move scanner cover (1) into the open position. it.
  • Page 125 Troubleshooting Close the Disc Guide. Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands. Put the paper tray firmly back in the CAUTION machine.
  • Page 126 Additional paper jam clear operations Push and pull down the Disc Guide (1). Pull the Disc Guide towards you to open Unplug the machine from the electrical it (2). socket. Open the document cover and remove the Disc Tray. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position.
  • Page 127 Troubleshooting Insert the Disc Tray into the Disc Guide IMPORTANT past the triangular mark as shown in the DO NOT touch the encoder strip (1). illustration. Doing this may cause damage to the machine. If the Disc Tray is pushing any jammed paper out, remove the paper.
  • Page 128 Lift the scanner cover (1) to release the Put the paper tray firmly back in the lock. Gently push the scanner cover machine. support down (2) and close the scanner cover (3) using both hands. Open the document cover and store the Disc tray in it.
  • Page 129: Disc Jam (Mfc-J870Dw)

    Troubleshooting Disc Jam (MFC-J870DW) Disc Tray is jammed at the back of the machine Take out the Disc Tray depending on where If the Touchscreen shows the disc is jammed in the machine. Disc Jam [Rear], follow these steps: Unplug the machine from the electrical Disc Tray is jammed at the front of the socket.
  • Page 130 Gently push the Disc Tray toward the Lift the scanner cover (1) to release the back of the machine. lock. Gently push the scanner cover support down (2) and close the scanner cover (3) using both hands. CAUTION Be careful not to pinch your fingers when the scanner cover closes.
  • Page 131: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 132 Printing Difficulties (continued) Difficulty Suggestions No printout. The document will not print if the old, unprinted data remains in the printer driver spooler. Open the printer icon, and then delete all the data. Your printer icon can (continued) be found in the following way: ®...
  • Page 133: Print Quality Difficulties

     The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original Innobella™ ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
  • Page 134: Paper Handling Difficulties

    (See Advanced User’s Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package...
  • Page 135 Guide: Cleaning the paper pick-up rollers.) There is a paper jam. See Printer jam or paper jam (MFC-J650DW) on page 106 or Printer jam or paper jam (MFC-J870DW) on page 112. Make sure the paper guides are set to the correct paper size.
  • Page 136: Printing Received Faxes

    Printing Received Faxes Difficulty Suggestions  Condensed print Usually this is caused by a poor telephone connection. Make a copy; if your copy  looks good, you probably had a bad connection, with static or interference on the Horizontal streaks telephone line.
  • Page 137: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
  • Page 138: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD (telephone answering device) on page 50.)
  • Page 139: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 140: Copying Difficulties

    Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in ® your scanning application. For example, in Nuance™ PaperPort™ 12SE, click starting to scan. (Windows Scan Settings, Select to choose the Brother TWAIN/WIA driver.
  • Page 141: Software Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.
  • Page 142 Network Difficulties (continued) Difficulty Suggestions Cannot connect to wireless Investigate the problem using the WLAN Report. network. Press (Settings), All Settings, and then press a or b to display Print Reports. Press Print Reports. Press a or b to display WLAN Report, and then press WLAN Report.
  • Page 143: Dial Tone Detection

    Press problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP).  Normal sets the modem speed at 14,400 bps.
  • Page 144: Machine Information

    Press Firmware Version. 4 All Settings Press Main Version. You can restore all settings to the factory Your machine’s firmware version will default. appear on the Touchscreen. Brother strongly recommends performing this procedure before handing over or Press disposing of the machine.
  • Page 145: How To Reset The Machine

    Troubleshooting NOTE (MFC-J870DW) Unplug the interface cable before you choose Network or All Settings. How to reset the machine Press (Settings). Press All Settings. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Reset. Press Reset.
  • Page 146: Settings And Features Tables

    Settings and features tables Using the Settings tables Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want to set as they are displayed on the screen. We have created step-by-step Settings Tables so you can see at-a-glance all the available choices for each setting and...
  • Page 147: Settings Tables

    — — Lets you configure the TCP/IP protocol. WLAN Assistant — — You can configure your wireless network settings using the Brother CD-ROM. Setup Wizard — — You can manually configure your print server for a wireless network. WPS/AOSS —...
  • Page 148: All Settings

    Lets you check the available ink volume. Paper Type — Plain Paper* Sets the type of paper in the paper tray. Inkjet Paper Brother BP71 Other Glossy Transparency — Sets the size of paper in Paper Size the paper tray. 10x15cm Letter See Advanced User’s Guide.
  • Page 149 Settings and features tables Level1 Level2 Level3 Options Descriptions Page General Setup Volume Ring Adjusts the ring volume. (Continued) Med* High Beep Adjusts the volume of the sounds when you press Low* the Touchscreen or Touchpanel. High Adjusts the speaker Speaker volume.
  • Page 150 Level1 Level2 Level3 Options Descriptions Page Setup Receive Receive Mode Fax Only* Choose the Receive Mode that best suits your Fax/Tel needs. External TAD Manual Ring Delay Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode.
  • Page 151 (MFC-J870DW) into memory. TX Lock — Prohibits most functions except receiving faxes. (MFC-J650DW) BT Call Sign Use with BT Call Sign. (U.K. Only) Off* View or print a list of the Caller ID last 30 Caller IDs stored in (U.K.
  • Page 152 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 153 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 154 WPS with a PIN. See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/.
  • Page 155 Group Owner. See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 156 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 157 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 158 All Settings (continued) Level1 Level2 Level3 Options Descriptions Page Print Reports XMIT Verify — — Prints these lists and reports. Address Book — — Fax Journal — — User Settings — — Network — — Configuration — — WLAN Report Caller ID —...
  • Page 159 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Initial Setup Reset Machine Reset You can reset all the machine’s settings that (Continued) you have changed, such as the date and time, telephone line type and Ring Delay. Resets the print server Network back to its factory default settings, such as the...
  • Page 160: Features Tables

    Features tables Fax (When Fax Preview is Off.) NOTE Fax Preview is not available for MFC-J650DW. Level1 Level2 Level3 Options Descriptions Page Redial (Pause) — — — Redials the last number called. When you are entering a fax or telephone number on the...
  • Page 161 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Address Book — — The search will be within the Address Book. (Search:) — Edit Add New Address Stores Address Book numbers so you can dial by pressing Address Book on the Touchscreen (and Apply, then Fax Start).
  • Page 162 Level1 Level2 Level3 Options Descriptions Page Options Colour Setting — Mono* Sets whether faxes are sent in monochrome or (Continued) Colour colour. Delayed Fax Delayed Fax Sets the time of day in 24-hour format that the Off* delayed faxes will be sent. —...
  • Page 163 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Options Address Book — The search will be within the Address Book. (Continued) (Search:) Edit Add New Address You can store Address Book numbers, so you can dial by pressing Address Book on the Touchscreen (and Apply, then...
  • Page 164 Best Paper Type — Plain Paper* Choose the paper type that matches the paper in Inkjet Paper the tray. Brother BP71 Other Glossy Transparency — Choose the paper size Paper Size that matches the paper in the tray. 10x15cm Letter —...
  • Page 165 Thin Paper Copy Book Copy Watermark Copy Remove Background Colour Advanced — Off* You can choose Settings Remove Background Remove Background Colour as the copy (MFC-J650DW) Colour settings. See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
  • Page 166 158.) PageManager is Save as Shortcut — Saves the current settings downloaded for as a shortcut. Macintosh users. See Accessing Brother Support (Macintosh) on page 5.) to File* PC Select Options (For more Configure the detailed information, see settings.
  • Page 167 Settings and features tables Level1 Level2 Level3 Options Descriptions Page to E-mail PC Select (For more Configure the detailed Options information, see settings. the Options on page 159.) Save as Shortcut — Saves the current settings as a shortcut. WS Scan —...
  • Page 168 Options (for to OCR) Level1 Level2 Options Descriptions Page Options Set with Touch Off(Set with If you want to use the Panel Computer)* Touchscreen to change the machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
  • Page 169 Settings and features tables Options (for to File, to Image or to E-mail) Level1 Level2 Options Descriptions Page Options Set with Touch Off(Set with If you want to use the Panel Computer)* Touchscreen to change the machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
  • Page 170 Options (for to Media) Level1 Level2 Options Descriptions Page Options Scan Type Colour* You can choose the scan type for your document. Black and White You can choose the scan Resolution 100 dpi resolution for your document. 200 dpi* 300 dpi 600 dpi Auto File Type...
  • Page 171 Settings and features tables Level1 Level2 Options Descriptions Page Options Set New Default You can save your scan settings as the default settings. (Continued) Factory Reset You can restore all settings to the original factory default settings. See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
  • Page 172 Level1 Level2 Level3 Options Descriptions Page ID Photo Print Select a Photo Select ID You can print ID photos Print Settings (For more for your resume, passport Photo Size information, see and so on. (Options) the Print Settings on page 165.) 25x36mm 35x45mm 36x51mm...
  • Page 173: Print Settings

    Choose the print quality. (Not available for Photo* DPOF printing.) Paper Type Plain Paper — — Choose the paper type. Inkjet Paper Brother BP71 Other Glossy* Paper Size 10x15cm* — — Choose the paper size. 13x18cm Letter (When A4 or 8x10cm —...
  • Page 174 Option1 Option2 Option3 Option4 Descriptions Page Colour Enhance Adjusts the hue of the Colour Enhance White Balance white areas. (Does not appear (Options) when Enhance is chosen.) Off* Enhances the detail of the Sharpness image. Colour Density Adjusts the total amount of colour in the image.
  • Page 175 Descriptions Page Paper Type Plain Paper* — — Choose the paper type. Inkjet Paper Brother BP71 Other Glossy Paper Size — — Choose the paper size. Letter See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
  • Page 176 Picasa Web — — Albums™ ® — — Flickr Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk. (Shortcuts) Level1 Level2 Level3 Options Descriptions...
  • Page 177 Settings and features tables Level1 Level2 Level3 Options Descriptions Page Add Shortcut Standard* Sets the resolution for Fax Resolution outgoing faxes. (Continued) (Options) Fine S.Fine Photo Auto* Changes the brightness Contrast of faxes you send. Light Dark You can send the same Broadcasting Add Number fax message to more than...
  • Page 178 PC Select You can scan a monochrome or a colour document into your E-mail application. ® — Lets you connect the SkyDrive Brother machine to an — Internet service. Google Drive™ — Web services may have ® — been added and/or...
  • Page 179 Settings and features tables (Ink) Level1 Level2 Level3 Options Descriptions Page — Lets you check the print Test Print Print Quality (Ink) quality or alignment. Alignment Cleaning — Lets you clean the print Black head. Colour Ink Volume — — Lets you check the available ink volume.
  • Page 180 (Wi-Fi Setup) NOTE ® After the Wi-Fi is set up, you cannot change the settings from your Home screen. Change any settings for the Wi-Fi connection in the Settings screen. Level1 Level2 Level3 Options Descriptions Page Setup Wizard — — You can manually configure your print server for a wireless network.
  • Page 181: Entering Text

    Settings and features tables Entering Text When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE • To change between lowercase or uppercase, press •...
  • Page 182: D Specifications

    Specifications General NOTE This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/. Printer Type Inkjet Piezo with 210 nozzles  1 Print Head Mono: Piezo with 210 nozzles  3 Colour: Memory Capacity 128 MB LCD (Liquid Crystal 2.7 in.
  • Page 183 Specifications Dimension 180 mm 410 mm 374 mm 519 mm Weight (MFC-J650DW) 9.2 kg (MFC-J870DW) 9.5 kg Noise Level Sound Pressure Operating: m = 50 dB(A) (Maximum) Sound Power Copying: d = 6.14 B(A) (Mono) d = 5.96 B(A) (Colour) Ready: d = 3.23 B(A) (Mono/Colour)
  • Page 184: Print Media

    Print media Paper Input Paper Tray  Paper type: Plain Paper, Inkjet Paper (coated paper), Glossy Paper Transparency  Paper size Photo (10  15 cm), Photo 2L (13  18 cm) and Index Card A4, Executive, Letter, A5, A6, Envelopes (Com-10, DL, C5, Monarch), (127 ...
  • Page 185: Fax

    Specifications Compatibility ITU-T Group 3 Modem Speed Automatic Fallback 14,400 bps Scanning Width ADF: 208 mm (A4) Scanner Glass: 204 mm (A4) Printing Width 204 mm (A4) Greyscale Monochrome: 8 bit (256 levels) Colour: 24 bit (8 bit per colour/ 256 levels) Resolution Standard 203 ...
  • Page 186: Copy

    Copy Colour/Monochrome Yes/Yes Copy Width 204 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  2400 dpi Resolution 2-sided  Paper type: Plain paper  Paper size: A4, Letter, A5 When copying on A4 size paper.
  • Page 187: Photocapture Center

    Specifications PhotoCapture Center™ Memory Stick Duo™ (16 MB - 128 MB) Compatible Media Memory Stick PRO Duo™ (256 MB - 32 GB) Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB) MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB) SD Memory Card (16 MB - 2 GB)
  • Page 188: Pictbridge

    PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...
  • Page 189: Scanner

    Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows ® ® ® XP, Windows Vista , Windows 7 and 8 (resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility). ® Windows...
  • Page 190: Printer

    Plain paper  Paper size: A4, Letter, A5, Executive Print Speed When the Borderless feature is set to On. See Paper type and size for each operation on page 30. When printing on A4 size paper. For detailed specifications visit http://www.brother.com/.
  • Page 191: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 2 m. Ethernet UTP cable category 5 or greater. LAN cable (MFC-J870DW) Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) IEEE 802.11g/n (Wi-Fi Direct™) (MFC-J870DW) NFC (MFC-J870DW) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
  • Page 192: Network

    See Computer requirements on page 183. ® (Windows ) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. (Macintosh) The latest Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
  • Page 193: Computer Requirements

    Removable Disk (USB or Memory card) Network Media Access (LAN) Conditions: For WIA, 1200  1200 resolution. Brother Scanner Utility enables to enhance up to 19200  19200 dpi. For the latest driver updates, visit us at http://solutions.brother.com/. Third party USB ports are not supported.
  • Page 194: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 195: Index

    Outgoing Call ........56 fax receive ..........39 Disc tray ..........79 Fax Detect .........43 Document loading ..........31 Brother CreativeCenter ........5 Envelopes .......... 22 Error messages on Touchscreen .... 91 B&W 1-sided Print Only ....... 91 Cannot Detect ........92 Caller ID ...........47...
  • Page 196 Fax codes Ink cartridges changing ..........54 ink dot counter ........82 Remote Activation Code ..43 replacing ..........82 Remote Deactivation Code .... 52 Innobella™ ..........184 using .............54 Fax Detect ..........43 Fax, from PC Jams See Software and Network User’s Guide. document ..........
  • Page 197 Paper ..........28 Receive Mode capacity ..........30 External TAD ........39 loading ........... 19 Fax Only ..........39 loading envelopes .........22 Fax/Tel ..........39 loading photo paper ......24 Manual ..........39 printable area ........26 Redial/Pause ........... 56 size ............27 Remote Setup size of document ........31 See Software and Network User’s Guide.
  • Page 198 TAD (telephone answering device), Web Shortcuts ........12 ® external ..........39 Windows connecting ..........50 See Software and Network User’s Guide. Receive Mode ........39 Wireless Network recording OGM ........51 See Quick Setup Guide and Software and Telephone line Network User’s Guide. connections ...........50 difficulties ..........126 interference / VoIP ......133...
  • Page 199 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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