Commend C-G8-TEL Product Manual
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Commend C-G8-TEL Product Manual

Commend C-G8-TEL Product Manual

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PRODUCT MANUAL
ENGLISH
G8-TEL, G3-TEL
VERSION 1.0/0609

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  • Page 1 PRODUCT MANUAL ENGLISH G8-TEL, G3-TEL VERSION 1.0/0609...
  • Page 2 G8-TEL, G3-TEL Manufacturer’s Reference The equipment has been approved to european law 98/482/EC for pan-European single terminal connec- tion to the Public Switch Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give unconditional assurance of successful operation on every PSTN network termina- tion point.

  • Page 3: Table Of Contents

    G8-TEL, G3-TEL Content Planning Information Speech Storage System Requirements Pre-Recorded Audio for Speech Storage Technical Data Recording of Speech Storage at the Station LED-Status Indication Extent of Supply PABX Mode Outgoing Phone Call from Intercom System Installation Call Request in PABX Mode G8-TEL Call from Telephone to Intercom System G3-TEL...
  • Page 4 G8-TEL, G3-TEL 1.0/0609...

  • Page 5: Planning Information

    G8-TEL, G3-TEL Planning Information Planning Information The digital telephone interfaces G3-TEL (for GE 300) and G8-TEL (for GE 800) can be used for the fol- lowing functions: Auto Dialler Mode see page 10 The auto dialler mode is used for transfer of call requests or input messages (central control calls) into the public telephone net.

  • Page 6: System Requirements

    Planning Information G8-TEL, G3-TEL System Requirements GE 300 With digital telephone interface G3-TEL Intercom Server software min. PRO 800 1.0 Configuration software min. CCT 800 1.0 GE 800 With digital telephone interface G8-TEL Intercom Server software min. PRO 800 1.0 Configuration software min.

  • Page 7: Led-Status Indication

    G8-TEL, G3-TEL Planning Information LED-Status Indication Status-LEDs: Line LEDs on G3-TEL see page 8 Status Telephone Interface (“RUN”) LED blinks in a rhythm of one second: the card is working correctly LED is permanently off: no power or hardware fault LED is permanently on: waiting for connection to the main processor (during initialising) or reset LED blinks fast: card inserted in wrong slot or download of speech messages...

  • Page 8: Installation

    Installation G8-TEL, G3-TEL Installation G8-TEL G8-TEL for the Intercom Server GE 800: available slot positions: 1 – 14 Connection Board G8A-TEL For installation the connection board G8A-TEL has to be used (in extent of supply). Connection Telephone line NC NC G8A-TEL NC = not connected G3-TEL...

  • Page 9: Pre-Notes For Start Up

    G8-TEL, G3-TEL Pre-Notes for Start Up Pre-Notes for Start Up Speech Control A conversation between a telephone and an Intercom station can be held in duplex, full duplex (stan- dard) or simplex. Operation Simplex at Telephone Pressing the button “*” toggles talk/listen modes (press * = talk, press * a 2nd time = listen) If the button “*”...

  • Page 10: Auto Dialler Mode

    Auto Dialler Mode G8-TEL, G3-TEL Auto Dialler Mode A call from an Intercom station or an input message is transferred to a pre-defined telephone number. The call is transferred to another telephone number after a configurable time if the call is not answered (i.e.

  • Page 11: Outgoing Call From Intercom System

    G8-TEL, G3-TEL Auto Dialler Mode Outgoing Call from Intercom System Initiate call For an outgoing call in the auto dialler mode, 2 different possibilities are available: Call via dialling Interface Dailling the call number of the telephone interface, i.e. of the G3-TEL/G8-TEL at the Intercom station Call Requests/Input Messages For the telephone interface the “control desk function”...
  • Page 12 Auto Dialler Mode G8-TEL, G3-TEL Take over of Call at Telephone Call via dialling interface: Take over of call with the defined 1- to 4-digit password (standard #). Repeated speech messages (”Individual Messages”) can be interrupted with “*”, but each mes- sage has to be listened to at least once.
  • Page 13 G8-TEL, G3-TEL Auto Dialler Mode Call Procedures – Examples Call via dialling Interface Telephone Intercom Station in public telephone net Outgoing call Initiation call Telephone is ringing Calm down message Going off-hook Location message Entering password Individual message* Call connection built up Cancel call Cancel call * = optional, additional configuration required...

  • Page 14: Call From Telephone To Intercom System

    Auto Dialler Mode G8-TEL, G3-TEL Call from Telephone to Intercom System Initiate Call The telephone interface can be called from any telephone in the telephone net. After the number has been dialled, the telephone receives the “Location message“. After the location message the call has to be accepted with the defined 1- to 4-digit code (in stand- ard “#”).
  • Page 15 G8-TEL, G3-TEL Auto Dialler Mode At Mode select the radio button Auto Dialler Mode. At Password outgoing the 1- to 4-digit code is entered, with which the call shall be taken over at the telephone. At Password incoming the 1- to 4-digit code is entered, which shall be entered at the telephone when calling to an Intercom subscriber (or selection of “Same as outgoing”).
  • Page 16 Auto Dialler Mode G8-TEL, G3-TEL Activation Dialling Sequence The different dialling sequences are activated by inputs, to which e.g. a time switch can be connected. For the inputs, dialling simulation has to be configured with the following code: XX9T99 and the number of the dialling sequence, e.g.
  • Page 17 G8-TEL, G3-TEL Auto Dialler Mode Each of the following combo-boxes represents one of the 16 call types of the Intercom Server: In the 16 combo-boxes (for the call types 1 – 15), the following entries can be selected: Call 1 (Normal call) →...

  • Page 18: Speech Storage

    Auto Dialler Mode G8-TEL, G3-TEL Speech Storage Note: For a G3-TEL / G8-TEL, speech messages are combined in so called “Playlists”, which are assembled by the “PreAudio Client” of the configuration software CCT 800 see ”Pre-Recorded Audio for Speech Sto- rage”...
  • Page 19 G8-TEL, G3-TEL Auto Dialler Mode System Messages No.14, No.15 The system message No. 14 is used as calm down message. The system message No. 15 is used as location message. Note: These messages can be changed, resp. the location message shall be changed in content (i.e. shall be recorded individually, e.g.
  • Page 20 Auto Dialler Mode G8-TEL, G3-TEL Individual Messages For the several call types (conversation, call, emergency call) and for each station (to/from which a call is built up) it is possible to define, whether additional information shall be put out. These “individual messages” are put out at the corresponding point of time (e.g. at start up of a conversation) at the telephone (see also ”Call Procedures –...

  • Page 21: Pre-Recorded Audio For Speech Storage

    G8-TEL, G3-TEL Auto Dialler Mode Pre-Recorded Audio for Speech Storage For the download of the several speech messages (WAV files) into the digital G3-TEL / G8-TEL, the con- figuration software CCT 800 has to be used. Audio Format WAV (all sample rates stereo/mono) Steps for Configuration With the PreAudio Client of the CCT 800, the following configurations are carried out: 1.
  • Page 22 Auto Dialler Mode G8-TEL, G3-TEL Creating / deleting of playlists Rightclick on Playlists in the tree area and select New Playlist. Rightclick on a Playlist in the tree area and select Remove Playlist. Import / Export of playlists Rightclick on “Playlists” in the tree area and select Import Playlist. Rightclick on a playlists in the tree area and select Export Playlist.
  • Page 23 (1–8) is possible, e.g. “1”. Name: Name of the audio file File-Type: Display of the type of audio file (“wav” or “commend audio”) Bits: Bitrate of the audio file Duration [s]: Display of the length of the audio file Destination quality: Selection of the desired quality in the Intercom Server –...

  • Page 24: Recording Of Speech Storage At The Station

    Auto Dialler Mode G8-TEL, G3-TEL Recording of Speech Storage at the Station Speech storage messages (see ”Standard Speech Messages” on page 18) can be recorded at the Inter- com station. The recording can be performed in normal operation, so the speech storage messages can be tested immediately.

  • Page 25: Pabx Mode

    G8-TEL, G3-TEL PABX Mode PABX Mode Outgoing Phone Call from Intercom System Note: In case of outgoing phone calls (via dialling interface manually or direct outward dialling), no password has to be entered on the telephone, even if a password is defined in CCT 800 – this is only valid for a ”Call from Telephone to Intercom System”...

  • Page 26: Call Request In Pabx Mode

    PABX Mode G8-TEL, G3-TEL Including a Range of Numbers via Wildcards To simplify the configuration in CCT 800 (see page 25), it is possible to define a range of telephone numbers as “wildcards”. The telephone numbers included by those wildcards can then be dialled at the Intercom stations as explained above.

  • Page 27: Configuration Cct 800 - Pabx Mode

    G8-TEL, G3-TEL PABX Mode Configuration CCT 800 – PABX Mode Password, Switch-off Times Select Interfaces – Telephone – TEL – Folder telephone interface – Telephone functions: At Mode select the radio button PABX Mode. Password outgoing: In case of an outgoing call in PABX mode, no password has to be entered at the telephone (even if a password is defined in CCT 800).
  • Page 28 PABX Mode G8-TEL, G3-TEL DTMF Times In the field DTMF decoding time [ms], the DTMF decoding time can be modified in milliseconds (default: 60 ms) In the field DTMF tone period [ms], the tone duration of the DTMF tone can be modified in milli- seconds (default: 80 ms) In the field DTMF gap period [ms], the pause between the DTMF tones can be modified in milli- seconds (default: 70 ms).
  • Page 29 G8-TEL, G3-TEL PABX Mode After Dialling at Telephone – Outgoing Phone Call For outgoing phone calls initiated by dialling the interface manually, after diallings on the tele- phone can be enabled. Select Interfaces – Telephone – TEL: For the telephone interface over which the call to the telephone shall be set up, the checkbox After- Dial from telephone has to be activated (therewith e.g.

  • Page 30: General Functions

    General Functions G8-TEL, G3-TEL General Functions Initiate Dialling of 0 at Incoming Calls For an call from the telephone to the Intercom system, it is possible to configure, that button 0 (at the respective called station) is dialled automatically. This feature can be used e.g. in combination with the following Intercom functions: Call Request to a Central Control Desk (the call lasts until it is taken over)

  • Page 31: Attendant Contact For "Off-Hook

    G8-TEL, G3-TEL General Functions Attendant Contact for “Off-hook“ For the telephone interface an attendant contact can be defined. This contact becomes active as soon as the telephone interface goes off-hook (i.e. as soon as the call number of telephone interface is dialled).

  • Page 32: Conferences 6T, 7T, 8T

    General Functions G8-TEL, G3-TEL Conferences 6T, 7T, 8T Following features of conferences are available: Attention: Telephone interface as conference subscriber – the following has to be considered: Talking into a channel only with Mode T-Key: Tap! Max. time simplex for the telephone interface (at Interfaces – Telephone – TEL – Folder Telephone Interface –...

  • Page 33: Technical Support

    G8-TEL, G3-TEL Technical Support Technical Support For more information about our products and services visit: www.software-manuals.com 1.0/0609...

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