Commend C-G3-TEL Product Manual
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PRODUCT MANUAL
ENGLISH
G8-TEL
G3-TEL
MANUAL VERSION 2.0/0817

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Summary of Contents for Commend C-G3-TEL

  • Page 1 PRODUCT MANUAL ENGLISH G8-TEL G3-TEL MANUAL VERSION 2.0/0817...
  • Page 2 G8-TEL / G3-TEL Manufacturer’s reference This device complies with the European directives listed below by fulfilling the corresponding standards:  Electromagnetic compatibility (directive 2014/30/EU)  The restriction of the use of certain hazardous substances in electrical and electronic equipment (directive 2011/65/EU) Therefore, this equipment is CE-labelled.
  • Page 3: Table Of Contents

    G8-TEL / G3-TEL Content Introduction Configure auto-dialler mode Speech storage Pre-recorded audio for speech storage Technical specifications Recording messages at the Intercom station System requirements Technical data LED status indication PABX mode Extent of supply Outgoing phone call from the Intercom system Call request in PABX mode Incoming call from the telephone to the Intercom system Installation...
  • Page 4: Introduction

    Introduction G8-TEL / G3-TEL Introduction The telephone interfaces G3-TEL (left) and G8-TEL (right) The telephone interfaces G3-TEL (for GE 300) and G8-TEL (for GE 800) can be used for the following functions: Audio-dialler mode ( see page 9  The auto-dialler mode can be used to transfer call requests and input messages (control desk calls) to the public telephone network.
  • Page 5: Technical Specifications

    G8-TEL / G3-TEL Technical specifications Technical specifications System requirements  Intercom Server  G3-TEL: GE 300 (min. PRO 800 1.0)  G8-TEL: GE 800 (min. PRO 800 1.0)  Configuration software min. CCT 800 1.0 Technical data General Connections: G3-TEL: 40-way socket G8-TEL: 96-way PC board connector (acc.
  • Page 6: Led Status Indication

    Technical specifications G8-TEL / G3-TEL LED status indication Line LEDs on G8-TEL (for G3-TEL, see page Status telephone interface (“RUN”)  LED flashes in a rhythm of one second: card is working correctly  LED is permanently off: no power or hardware fault ...
  • Page 7: Installation

    G8-TEL / G3-TEL Installation Installation G8-TEL The G8-TEL is designed for the Intercom Server GE 800. The card can be inserted into the slots “1” to “14”. Connection board G8A-TEL For installing the G8-TEL into the Intercom Server GE 800, the connection board G8A-TEL has to be used (included in extent of supply).
  • Page 8: Information On Start-Up

    Information on start-up G8-TEL / G3-TEL Information on start-up Speech control A conversation between a telephone and an Intercom station can be held in duplex, full duplex (by default) or simplex mode. Operate simplex mode using the telephone  Press the button “*” to toggle between the talk and listen mode (press “*” to talk; press “*” a 2nd time to listen).
  • Page 9: Auto-Dialler Mode

    G8-TEL / G3-TEL Auto-dialler mode Auto-dialler mode In auto-dialler mode, a call from an Intercom station or an input message will be transferred to a pre- defined call number. If the call is not answered by this telephone or if the telephone is busy, the call will be transferred to another call number after a configurable time.
  • Page 10: Outgoing Call From The Intercom System

    Auto-dialler mode G8-TEL / G3-TEL Outgoing call from the Intercom system Initiate call For an outgoing call in auto-dialler mode, two possibilities are available:  Call via dialling interface: The call number of the respective telephone interface at the Intercom station is dialled.
  • Page 11 G8-TEL / G3-TEL Auto-dialler mode Take over of call at telephone Call via dialling interface  A call can be taken over with the defined 1- to 4-digit password (“#” by default).  Repeated speech messages can be interrupted with “*” (see also “Individual messages”...
  • Page 12 Auto-dialler mode G8-TEL / G3-TEL Examples for the call procedure In the following two examples, the difference of the call procedures via dialling interface and a call request and/or input message is shown. The optional points require an appropriate configuration in CCT 800.
  • Page 13: Incoming Call From The Telephone To The Intercom System

    G8-TEL / G3-TEL Auto-dialler mode Incoming call from the telephone to the Intercom system Initiate call  The telephone interface can be called from any telephone in the telephone network. Afterwards, the telephone receives the location message.  After the location message, the call has to be accepted with the 1- to 4-digit code (“#” by default). Afterwards, Intercom functions can be carried out, e.g.
  • Page 14 Auto-dialler mode G8-TEL / G3-TEL  Activate the radio button Auto Dialler Mode.  In the field Password outgoing, enter a 1- to 4-digit code with which the call shall be taken over at a telephone. NOTE: No password for outgoing and incoming calls If no password is configured in the fields Password outgoing and Password incoming, no pre- recorded audio files and location messages will be played back.
  • Page 15 G8-TEL / G3-TEL Auto-dialler mode Activate dialling sequence The different dialling sequences are activated via inputs to which e.g. a time switch can be connected. For the inputs, a dialling simulation has to be configured with the following code:  Enter “XX9T99” and the number of the dialling sequence (e.g. “XX9T992” to activate dialling “sequence 2”).
  • Page 16 Auto-dialler mode G8-TEL / G3-TEL Group call types NOTES: Call types  Call types can only be grouped if the telephone interface is configured as central desk. For further information, see manual “Intercom Server Configuration”.  For further information on call types, see manual “Intercom Server Configuration”. The 15 call types of the Intercom Server can be grouped in 4 different call types.
  • Page 17: Speech Storage

    G8-TEL / G3-TEL Auto-dialler mode Speech storage NOTE: Speech storage messages For the telephone interface, speech storage messages are combined in so-called playlists, which are assembled by the “pre-recorded audio” client in CCT 800 (see “Pre-recorded audio for speech sto- rage”...
  • Page 18 Auto-dialler mode G8-TEL / G3-TEL System messages No. “0” to No. “13” The system messages No. “0” to No. “13” are required to generate call request messages (e.g. “Calls: one, emergency calls: three”) or for call number announcement of individual messages (see also “In- dividual messages”...
  • Page 19 G8-TEL / G3-TEL Auto-dialler mode Individual messages For the several call types (conversation, call and emergency call) and for each station to or from which a call is set up, additional information can be put out. For the so-called individual messages, the follow- ing applies: ...
  • Page 20: Pre-Recorded Audio For Speech Storage

    G8-TEL / G3-TEL Pre-recorded audio for speech storage Several pre-recorded audio files for the G3-TEL/G8-TEL card can be found at www.commend.com. For the download of speech messages (WAV files) to the telephone interface, the configuration software CCT 800 is required.
  • Page 21 G8-TEL / G3-TEL Auto-dialler mode Record messages  Start recording mode by dialling 99TT at any Intercom station.  Select with 001 to 127 (3-digit message number) the speech message to be rerecorded.  Press 3 to load the standard message. ...
  • Page 22: Pabx Mode

    PABX mode G8-TEL / G3-TEL PABX mode Outgoing phone call from the Intercom system NOTE: Configuration In case of outgoing phone calls (via dialling the telephone interface manually or direct outward dialling), no password has to be entered on the telephone, even if a password is configured in CCT 800. This is only valid for calls from the telephone to the Intercom system (see “Incoming call from the telephone to the Intercom system”...
  • Page 23: Call Request In Pabx Mode

    G8-TEL / G3-TEL PABX mode Define a range of numbers via wildcards To simplify the configuration in CCT 800, it is possible to define a range of phone numbers as “wild- cards” (see “Configure PABX mode” on page 24). Per wildcard, max. 41 entries are possible. The tele- phone numbers included by those wildcards can be dialled at the Intercom stations as explained at “Phone call by dialling the telephone interface manually”...
  • Page 24: Configure Pabx Mode

    PABX mode G8-TEL / G3-TEL Configure PABX mode Password and switch-off times  Interfaces > TEL > folder telephone interface > Telephone functions PABX mode in CCT 800  Activate the radio button PABX Mode.  Leave field Password outgoing blank. In case of an outgoing call in PABX mode, no password has to be entered at the telephone –...
  • Page 25 G8-TEL / G3-TEL PABX mode  In the field Dial prefix, enter, if required, a number that is automatically pre-dialled (max. 8 digits), e.g. an exchange number for dialling out or for selecting a certain provider. Admissible characters: “0” to “9”, “*”, “#” or “P” (for one second pause) ...
  • Page 26 PABX mode G8-TEL / G3-TEL Phone call by direct outward dialling NOTE: Direct outward dialling This function is only available for max. 4-digit telephone numbers (e.g. PABX subscribers).  Subscriber > Attendant contacts  Right-click on the telephone interface and select “Add attendant contacts”. ...
  • Page 27: General Telephone Functions

    G8-TEL / G3-TEL General telephone functions General telephone functions Initiate dialling of 0 at incoming calls For a call from the telephone to the Intercom system, it is possible to configure that button 0 (at the respective called station) is dialled automatically. This feature can be used e.g. in combination with the following Intercom functions: ...
  • Page 28: Attendant Contact For "Off-Hook

    General telephone functions G8-TEL / G3-TEL Attendant contact for “off-hook” For the telephone interface, an attendant contact can be defined. This contact becomes active as soon as the telephone interface goes off-hook (as soon as the call number of telephone interface is dialled). NOTE: V24 messages If a (listed) call number has been defined for the attendant contact, it is possible to put out V24 mes- sages (e.g.
  • Page 29: After-Dialling Functions

    G8-TEL / G3-TEL General telephone functions After-dialling functions After-dialling functions are available at the telephone: NOTE: Outgoing phone call by dialling the interface manually In order to be able to use the after-dialling function at the telephone at PABX mode, an appropriate configuration in CCT 800 is required (see “After-dialling at the telephone (outgoing phone call)”...
  • Page 30: Technical Support

    Technical support G8-TEL / G3-TEL Technical support For more information about our products and services, visit: www.commend.com 2.0/0817...

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